Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 3 days in advance for Free Cancellation.
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Property Description

Acacia Hostel is situated in the opulent region of South Kensington and is a mere stones throw away from some of the finest London attractions. The Natural History Museum, the Science Museum and the famous Victoria and Albert Museum are located within a walking distance from Acacia Hostel. What's more, Harrods, which is situated at the crux of the fashionable Knightsbridge district, is also only minutes away.

Overall Acacia Hostel is close to local amenities such as trendy cafés, bars, restaurants and boutique shops presenting you with the best that London has to offer.

Acacia Hostel has rooms ranging from 2 bedded to 6 bedded. All rooms have fridges, dining tables, wardrobe, washing basin and satellite TV. We have toilet and bathing facilities on each individual floor and there is a communal kitchen.

Guests can cancel free of charge until 2 days before arrival. Guests will be charged the first night if they cancel in the 2 days before arrival. View House Rules

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Reviews & Ratings

  • Value For Money 2.0

  • Security 2.0

  • Location 2.0

  • Staff 2.0

  • Atmosphere 2.0

  • Cleanliness 2.0

  • Facilities 2.0

Latest Reviews

  • 8.0


    28 Sep 2019
    pretty good, perfect location, room was full of facilities (wardrobe, table, fridge, TV, sink), i didnt give a higher rating because of no wifi or mobile signal in my room on the ground floor (pretty scary if you wait for a phone call or email)
    Greece, Male, 31-40
  • 8.0


    03 Jul 2019
    My coach was delayed getting into London so I was in touch with the staff at the Acacia Hostel. They were very kind to wait for me to arrive before they closed for the night. Thank you very much! The hostel is well located, very decent and quite cheap. Basic breakfast included. This is definitely an option worth considering. I stayed for a night in a shared male bedroom and had no issues.
    Portugal, Male, 31-40
  • 7.1

    Very Good

    08 Jun 2019
    Excellent location, close to both bus and tube. Rooms need a bit more attention. Basic free breakfast.
    Bangladesh, Male, 31-40
  • 6.6


    10 Sep 2019
    Cheap stay, nice location, helpful staffs. Could do with some renovation of the place. Cleaning and hygiene are okay, but not the best. Probably will stay again considering the location and price.
    Bangladesh, Couple, 31-40
  • 6.3


    06 Feb 2020
    This was in a great location, but the facilities were somewhat shabby. I also stayed where some of the hostel workers lived and was disturbed every early morning of my stay. I think if I was placed in a different room things would have been okay. Overall, it was just a place to sleep and did it’s job.
    USA, Female, 18-24
  • 5.7


    19 Jul 2019
    Very basic, you pay for location. Showers, security and beds were all sub par. Wifi was touch and go and not very good at all in the rooms. Good for a one night stay.
    Australia, Male, 18-24
  • 4.9


    20 Jan 2020
    The WiFi did not work the entire duration of my stay, which is incredibly inconvenient for a traveler relying on WiFi for all planning and contact. Apparently the shower was broken and a woman walked in to complain to the front desk and the man working yelled at her and was completely rude, raising his voice and as a solution said just find another shower.
    USA, Female, 18-24
  • 2.9


    01 Feb 2020
    Este sitio no es recomendable.
    Spain, Female, 31-40
  • 2.6


    24 Jun 2019
    There was a fcking hobo in my room. I guess thats says it all
    Mexico, Male, 25-30
  • 2.0


    13 Nov 2021
    Booked a 3 night stay but when I got there, they were closed due to covid according to the sign on the door and unavailable via phone. Had to walk around London and find somewhere else to stay on a busy Saturday night. It would be great to get a refund considering I literally couldn’t get in the door!
    USA, Male, 18-24
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  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Cable TV
  • Common Room
  • Cooker
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Self-Catering Facilities
  • Towels Not Included
  • 24 Hour Reception
  • Airport Transfers
  • Housekeeping
  • Internet Access
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire