Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Wonderful Location
  • Brilliant Staff
Read all reviews

Property Description

Acacia Hostel is situated in the opulent region of South Kensington and is a mere stones throw away from some of the finest London attractions. The Natural History Museum, the Science Museum and the famous Victoria and Albert Museum are located within a walking distance from Acacia Hostel. What's more, Harrods, which is situated at the crux of the fashionable Knightsbridge district, is also only minutes away.

Overall Acacia Hostel is close to local amenities such as trendy cafés, bars, restaurants and boutique shops presenting you with the best that London has to offer.

Acacia Hostel has rooms ranging from 2 bedded to 6 bedded. All rooms have fridges, dining tables, wardrobe, washing basin and satellite TV. We have toilet and bathing facilities on each individual floor and there is a communal kitchen.

Guests can cancel free of charge until 2 days before arrival. Guests will be charged the first night if they cancel in the 2 days before arrival. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 7.1

  • Security 6.8

  • Location 8.7

  • Staff 7.6

  • Atmosphere 6.1

  • Cleanliness 5.5

  • Facilities 5.8

Latest Reviews

  • 8.3


    10 May 2019
    Really close to Keningston Palace with about a 15 minute walk and the underground station South Keningston is about a 5-7 minute walk. Was in a room with just me and another person and was really lovely. They even provided breakfast in the morning which was really nice. The only really bad thing was that the WIFI NEVER WORKED. I even watched the guy reset it to turn it back on and nothing happened. If you don’t have data, don’t stay here until they fix the wifi problem but otherwise nice choice!
    USA, Female, 18-24
  • 8.0


    03 Jul 2019
    My coach was delayed getting into London so I was in touch with the staff at the Acacia Hostel. They were very kind to wait for me to arrive before they closed for the night. Thank you very much! The hostel is well located, very decent and quite cheap. Basic breakfast included. This is definitely an option worth considering. I stayed for a night in a shared male bedroom and had no issues.
    Portugal, Male, 31-40
  • 7.1

    Very Good

    08 Jun 2019
    Excellent location, close to both bus and tube. Rooms need a bit more attention. Basic free breakfast.
    Bangladesh, Male, 31-40
  • 6.6


    10 Sep 2019
    Cheap stay, nice location, helpful staffs. Could do with some renovation of the place. Cleaning and hygiene are okay, but not the best. Probably will stay again considering the location and price.
    Bangladesh, Couple, 31-40
  • 6.6


    12 May 2019
    + Good location, friendly staff, breakfast - HIGH LACK of cleanliness (especially washroom facilities)
    Switzerland, Male, 25-30
  • 6.3


    22 May 2019
    The room was standard, the bathroom needed a lock on the first floor. Otherwise the location was good.
    USA, All Female Group, 18-24
  • 5.7


    19 Jul 2019
    Very basic, you pay for location. Showers, security and beds were all sub par. Wifi was touch and go and not very good at all in the rooms. Good for a one night stay.
    Australia, Male, 18-24
  • 5.1


    22 Mar 2019
    The place felt unclean. The springs in the bed dug into my back all day. The room did not look like the photo. The place was dusty, the shower broken and moldy, and the breakfast in the basement. Did not enjoy. Very close to South Kensington metro station which was nice.
    USA, Female, 18-24
  • 4.6


    23 Mar 2019
    There were no lockers and the eletric plugs were badly distributed. The Wi-Fi was not working in the room and when I went to the reception to get the signal, the guy from the reception was always asking me to get out because he was going out (several times) and I couldn't be there alone. They advise you to take 20 pounds but when you get there they accept euros (I lost some money in the exchange because of that). The breakfast is ok and the bathrooms are clean. It is very close to the metro.
    Brazil, Male, 18-24
  • 2.0


    14 May 2019
    Dear Sir/ Madam, Hope all is well. Hostel is filled with mild and mildew in every bathroom., room and is a health hazard. I also got bites and rashes from my stay there. I will never stay there it ever recommend this to anyone. They should not be renting this property until the facility is up to par. Location is very convenient to the metro and parks and museums. But who cares when it impacts health negatively? This is gross negligence of the owners and most of all for a Hostel World.
    USA, Female, 31-40
Read all reviews


  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Cable TV
  • Common Room
  • Cooker
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Self-Catering Facilities
  • Towels Not Included
  • 24 Hour Reception
  • Airport Transfers
  • Housekeeping
  • Internet Access
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire