Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 2 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

If group is cancelled >30 days before arrival, refund 100%
If group is cancelled >14 days before arrival, refund 50%
If group is cancelled <14 days before arrival, no refund

Additional Terms and Conditions

Full payment required at latest 30 days before arrival for reservation.
Credit card will be charged for the balance 30 days before arrival by Acco Hostel

The following group types are not accepted by this hostel: Junior / Primary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 8 days in advance for Free Cancellation.
  • Great Location
  • Helpful Staff
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Property Description

Our design compact mini-hostel for youth is located in a beautiful and trendy area - Södermalm, just 2 stop away from Stockholm's Old Town. Surrounded by popular restaurants, cafes and shops, Acco Hostel offers good-value accommodation.

We are online, no-reception hostel!
How does it work?
- Book your stay and pre-pay full amount
- Get room and bed number + access codes within 24 hours prior arrival date
- Minimum staff contact!

In-room lockers in dormitories equipped with space for your own padlock use, carpeted main areas, common area with TV, free WiFi, luggage room with code, kitchenette with fridge, kettle and microwave. Please note that one of 4-bed dorms has no window. Linen is included into room rate.

Reception working hours: 21:00 - 22:00

Online support hours:
daily, from 09:00 till 22:00

Check in and Check out

Check in: anytime after 15.00. Just enter the hostel using codes!
Check out: anytime before 11.00. We have an express checkout: just pack and go. Do not forget to drop used linen in the basket & check that your balance due is paid.


At the moment of booking you are paying full accommodation rate. We will email receipt or notification if payment failed. We only accept cards from Mastercard, Visa, virtual cards, unfortunately we do not accept other cards, e.g.: Maestro, American Express.

Additional linen and towel set costs 60 SEK per person. Each guest gets one set included in the rate.

Age restrictions & Other Regulations
* Children above 12 years are welcome. Please note that we are not suitable for any children below 12 years old.
* Children below 18 years old may stay in hostel in presence of their parents or legal guardians.
* No loud noise between 23.00-07.00
* Smoking, alcohol & drugs: consumption and storage is not allowed
* Hostel is not suitable for wheel chair users due to technical building layout
* Cooking plate available within reception hours due to fire safety policies
* Maximum stay is 30 days
* Please note: we are a youth digital hostel for young backpacker travelers. We have age restrictions of 12-40 years old for all booking.

Cancellation policy and No Show
Free cancellation at least 7 days before arrival date. If you cancel less than 7 days prior arrival - we will charge full amount as cancellation fee.
If you do not show up for your stay without notification - we will charge full amount.
Non-refundable rate: full amount must be paid if cancel/no-show/modify. View House Rules

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Reviews & Ratings

  • Value For Money 6.3

  • Security 6.0

  • Location 7.1

  • Staff 6.6

  • Atmosphere 5.1

  • Cleanliness 3.7

  • Facilities 4.9

Latest Reviews

  • 8.9


    02 Aug 2021
    I had a good stay. The trashcans could be bigger.
    Sweden, Male, 31-40
  • 8.0


    24 Sep 2021
    Over all good stay. Except some weired smell near to pantry.
    India, Male, 31-40
  • 7.4

    Very Good

    04 Dec 2019
    Hostel seemed very empty when I first arrived, after two days of being alone in a 6 shared room people came. Then the hostel seemed very busy for the next couple of days but after they left had the same feeling that no one was there. I had too do laundry and the dryer was broken so I went 15 minutes away for a laundromat. The person at the front desk have abnormal open times, 3pm-6pm then one late at night around 10pm or so. Oh and the last two days the person who cleans kept taking my towel lol
    USA, Male, 18-24
  • 5.1


    14 Sep 2021
    They made a mistake in the dates of my booking. When I got there the bed had clearly already been used and I had to ask and especially insist in order to get new sheets, the guy working there wasn't especially rude (not friendly either) but he wasn't making an effort. It's a 12 bed dorm so I don't expect much but there were too many beds for such a small space. Atmosphere was depressing. Was fairly clean apart from carpet floor. It's cheap and it's alright for a one night stay but not longer.
    France, Female, 18-24
  • 5.1


    03 Feb 2020
    Hidding communication to customer. - online, this hostel seems the most competitive, price wise. - While booking through the website, they ask to pay little amount of money as advance, and the rest to be paid one at the hostel. When I arrive at the hostel, I can't enter, door closed, they have sent me a wrong code by E.mail, none at reception. In my card , I notice the amount transferd was far more than what should be. Asking later how, the guys told me they should cut money for bed lining. Choc
    Cameroon, Male, 31-40
  • 4.9


    23 Nov 2019
    Location isn’t too bad, close to an underground station. However there is literally no one working there and the ‘reception’ which is a corner with some chairs is only open 2 hrs a day, really not ideal if you need to print off boarding passes or anything like that. Security is not great, you get a code emailed to you but someone could share that to whoever they want and there is no staff to check who is coming in. Our room was tiny, 6 beds crammed in to quite a small space. Wouldn’t come again.
    New Zealand, Female, 18-24
  • 4.3


    25 Aug 2021
    Really weird people, some also seemed to live here. My roommate was also kinda weird. One night he got back at 4 am with a girl who looked kind of a heroin addict. She slept with him. These things should not happen in a hostel. The girl was definitely crazy, the guy left her alone in the room while I was in the kitchen, and she was laughing at nothing all by herself. Her leg was bloody also. My room was next to the kitchen and I could hear everything. I could even hear someone vomiting in the wc
    Hungary, Male, 18-24
  • 4.3


    28 Jun 2020
    Pro russian staff.
    Ukraine, Male, 41+
  • 4.0


    23 Nov 2019
    To much noise during the night. Accessibility is disaster. Is clean and good location
    Colombia, Male, 31-40
  • 2.0


    20 Feb 2020
    It was a horrible experience. The hostel is very shady with minimal working hours by the staff, who thinks it is appropriate to enter our rooms (female dorms) at night without permission. The hostel has a constant disgusting scent due to a plumbing problem I was also charged all the money in advance while they were supposed to only take a small percentage of the cost for confirmation Also, it seems that the government rents some of the beds for homeless individuals and we found out by chance
    Egypt, Female, 18-24
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Breakfast Not Included
  • Common Room
  • Cooker
  • Follows Covid-19 sanitation guidance
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Linen Not Included
  • Microwave
  • Parking
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Towels Not Included
  • Washing Machine
  • Express check-in / out
  • Housekeeping
  • Internet Access
  • Internet café
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Towels for hire
Food & Drink
  • Cafe
  • Meals Available
  • Tea & Coffee Making Facilities
  • Wi-Fi