Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 2 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

If group is cancelled >30 days before arrival, refund 100%
If group is cancelled >14 days before arrival, refund 50%
If group is cancelled <14 days before arrival, no refund

Additional Terms and Conditions

Full payment required at latest 30 days before arrival for reservation.
Credit card will be charged for the balance 30 days before arrival by Acco Hostel

The following group types are not accepted by this hostel: Junior / Primary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 8 days in advance for Free Cancellation.
  • Great Location
  • Helpful Staff
Read all reviews

Property Description

Our design compact mini-hostel for youth is located in a beautiful and trendy area - Sodermalm, just 2 stop away from Stockholm's Old Town. Surrounded by popular restaurants, cafes and shops, Acco Hostel offers good-value accommodation.

We are online, no-reception hostel!
How does it work?
- Book your stay and pre-pay full amount
- Get room and bed number + access codes within 24 hours prior arrival date
Easy!
- Minimum staff contact!

In-room lockers in dormitories equipped with space for your own padlock use, carpeted main areas, common area with TV, free WiFi, luggage room with code, kitchenette with fridge, kettle, and microwave. Please note that one of the 4-bed dorms has no window. Linen and Towels are not included in the room rate: 60 SEK per person per stay

Reception working hours: 15:00 -17:00 & 20:00-22:00

Online support hours:
daily, from 08:00 till 22:00

Check in and Check out

Check in: anytime after 15.00. Just enter the hostel using codes!
Check out: anytime before 11.00. We have an express checkout: just pack and go. Do not forget to drop used linen in the basket & check that your balance due is paid.

Payment:

Conditions addressed to all UK & US customers: In order for the hostel to pre-charge all Non-Refundable bookings, please provide us with your ZIP code by email when you are booking with us.

At the moment of booking you are paying full accommodation rate. We will email receipt or notification if payment failed. We only accept cards from Mastercard, Visa, virtual cards, unfortunately we do not accept other cards, e.g.: Maestro, American Express.

Additional linen and towel set costs 60 SEK per person. Each guest gets one set included in the rate.

Age restrictions & Other Regulations
* Children above 12 years are welcome. Please note that we are not suitable for any children below 12 years old.
* Children below 18 years old may stay in hostel in presence of their parents or legal guardians.
* No loud noise between 23.00-07.00
* Smoking, alcohol & drugs: consumption and storage is not allowed
* Hostel is not suitable for wheel chair users due to technical building layout
* Cooking plate available within reception hours due to fire safety policies
* Maximum stay is 30 days
* Please note: we are a youth digital hostel for young backpacker travelers. We have age restrictions of 12-40 years old for all booking.

Cancellation policy and No Show
Free cancellation at least 7 days before arrival date. If you cancel less than 7 days prior arrival - we will charge full amount as cancellation fee.
If you do not show up for your stay without notification - we will charge full amount.
Non-refundable rate: full amount must be paid if cancel/no-show/modify. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 6.2

  • Security 6.7

  • Location 7.4

  • Staff 6.8

  • Atmosphere 5.4

  • Cleanliness 5.3

  • Facilities 5.3


Latest Reviews

  • 8.9

    Fabulous

    08 Aug 2022
    great place to stay, staff was helpful and kind, the atmosphere was really good. Only weakness is the location which is a 15-20 minutes away from the main island (Riddarholmen) but the bus and metro stop relatevely close to the hostel compensate that negative side.
    Italy, Male, 18-24
  • 8.6

    Fabulous

    23 Jul 2022
    Good hostel
    USA, Male, 18-24
  • 8.3

    Fabulous

    16 Jul 2022
    Great hostel, pretty clean and safe. Nice facilities. It's a bit far away from city center but a great value for the price.
    France, All Female Group, 18-24
  • 7.7

    Very Good

    09 Aug 2022
    The hostel could use some revamping but the response and warmth of the staff (special shoutout to Bob, who was very kind to let me use a cable when my charger died) makes it up for it. Location is everything for this hostel. I still would recommend it if you're traveling onna budget and wat to be strategically located between to subway stations and a supermarket 5 min walk away and the Old Town and major attractions within 20 min by subway.
    Venezuela, Male, 31-40
  • 7.1

    Very Good

    19 Jul 2022
    Very friendly staff and a great location. There are not enough toilets and showers during busy times,
    Australia, Male, 25-30
  • 5.4

    Rating

    15 Aug 2022
    The hostel is quite dirty and the atmosphere weird. It's ok to spend a night and it's also chip
    Italy, Female, 18-24
  • 3.7

    Rating

    19 Sep 2022
    WC and shower were dirty, very congested kitchen, no cooking facilities and only microwave ovens, and my bed had a broken rode on the side. Hostel Dalagatan comes at same price and I tell tou it is 5 times better than Acco. Sorry, I do not recommend this place.
    Nepal, Male, 31-40
  • 3.4

    Rating

    16 Sep 2022
    This place is a total scam. The pictures come nowhere near the appearence in reality. There are no common areas. The kitchen has neither a stove, nor an oven and it's just filthy. The showers have only hooks to hang your clothes and towels, but because it's so cramped, they'll be wet anyways. The room have probably never been cleaned. Dirt and dust everywhere. Stains and boogers on the walls. You get bedsheets and towels with stains all over - they're an extra 6€. !Stay away!
    Austria, Mixed Group, 18-24
  • 3.4

    Rating

    08 Aug 2022
    I'd suggest to find another accommodation from this hostel because it's as cheap as its amenities and services. I understand that its run by volunteers but that doesn't mean the staff should not be doing his job because he lives for free in the hostel. The two young male volunteers were lazy to clean and organise the entire hostel and the other one swears a lot in front of the guests thinking that it's cool of him. They were just good for asking about payments.
    Philippines, Female, 31-40
  • 3.1

    Rating

    15 Aug 2022
    Mold all over showers. 5 toilets shared by all guests - 2 were out of order. Lounge area was not connected to hostel area (you had to go outside to access it). Common space in hostel area was small and dirty at the top of the stairs. Kitchen was unclean with an overfilled smelly fridge that clearly had not been emptied in awhile. Air fresheners all over, several in rooms under beds. Rolling carry on suitcase did not fit under bed or in locker. Quiet hours were not enforced. Would not stay again
    USA, Mixed Group, 18-24
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Facilities

Free
  • Free City Maps
  • Free Internet Access
  • Free WiFi
General
  • Breakfast Not Included
  • Common Room
  • Cooker
  • Follows Covid-19 sanitation guidance
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Linen Not Included
  • Microwave
  • Parking
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Towels Not Included
  • Washing Machine
Services
  • Express check-in / out
  • Housekeeping
  • Internet Access
  • Internet café
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Towels for hire
Food & Drink
  • Cafe
  • Meals Available
  • Tea & Coffee Making Facilities
Entertainment
  • Wi-Fi


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