Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 2 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

If group is cancelled >30 days before arrival, refund 100%
If group is cancelled >14 days before arrival, refund 50%
If group is cancelled <14 days before arrival, no refund

Additional Terms and Conditions

Full payment required at latest 30 days before arrival for reservation.
Credit card will be charged for the balance 30 days before arrival by Acco Hostel

The following group types are not accepted by this hostel: Junior / Primary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 8 days in advance for Free Cancellation.
  • Great Location
  • Brilliant Staff
  • Good Cleanliness
Read all reviews

Property Description

Our design compact mini-hostel for youth is located in a beautiful and trendy area - Sodermalm, just 2 stop away from Stockholm's Old Town. Surrounded by popular restaurants, cafes and shops, Acco Hostel offers good-value accommodation.

We are online, no-reception hostel!
How does it work?
- Book your stay and pre-pay full amount
- Get room and bed number + access codes within 24 hours prior arrival date
Easy!
- Minimum staff contact!

In-room lockers in dormitories equipped with space for your own padlock use, carpeted main areas, common area with TV, free WiFi, luggage room with code, kitchenette with fridge, kettle and microwave. Please note that one of 4-bed dorms has no window. Linen and Towels are not included into room rate: 60 SEK per person per stay

Reception working hours: 09:00 -11:00 & 20:00-22:00

Online support hours:
daily, from 08:00 till 22:00

Check in and Check out

Check in: anytime after 15.00. Just enter the hostel using codes!
Check out: anytime before 11.00. We have an express checkout: just pack and go. Do not forget to drop used linen in the basket & check that your balance due is paid.

PAYMENT

At the moment of booking you are paying full accommodation rate. We will email receipt or notification if payment failed. We only accept cards from Mastercard, Visa, virtual cards, unfortunately we do not accept other cards, e.g.: Maestro, American Express.

Additional linen and towel set costs 60 SEK per person. Each guest gets one set included in the rate.

Age restrictions & Other Regulations
* Children above 12 years are welcome. Please note that we are not suitable for any children below 12 years old.
* Children below 18 years old may stay in hostel in presence of their parents or legal guardians.
* No loud noise between 23.00-07.00
* Smoking, alcohol & drugs: consumption and storage is not allowed
* Hostel is not suitable for wheel chair users due to technical building layout
* Cooking plate available within reception hours due to fire safety policies
* Maximum stay is 30 days
* Please note: we are a youth digital hostel for young backpacker travelers. We have age restrictions of 12-40 years old for all booking.

Cancellation policy and No Show
Free cancellation at least 7 days before arrival date. If you cancel less than 7 days prior arrival - we will charge full amount as cancellation fee.
If you do not show up for your stay without notification - we will charge full amount.
Non-refundable rate: full amount must be paid if cancel/no-show/modify. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 7.3

  • Security 7.4

  • Location 7.4

  • Staff 7.5

  • Atmosphere 6.0

  • Cleanliness 6.1

  • Facilities 6.1


Latest Reviews

  • 8.0

    Fabulous

    24 Sep 2021
    Over all good stay. Except some weired smell near to pantry.
    India, Male, 31-40
  • 7.7

    Very Good

    31 May 2022
    staff was very nice! and overall good for the given price
    Slovakia, Male, 31-40
  • 6.9

    Good

    17 Jan 2022
    cheap hostel that is perfect for one night. Facilities like the kitchen were kind of dirty and rooms pretty small. But the staff is super nice and for just a few hours it offers all you need!
    Germany, Male, 25-30
  • 5.1

    Rating

    08 Jun 2022
    You have to pay 6 dollars extra for linens, and then you make the bed yourself. There was no Wi-Fi in the room at all. To get any connection we had to sit on a bench by the door. Location wasn’t good other than there being a train station nearby, kind of in the middle of nowhere. The beds were squeaky. The bathrooms weren’t the cleanest.
    USA, Female, 18-24
  • 4.9

    Rating

    14 Apr 2022
    no staff is available, extra money charged on payment which does not show at first when you book, very crowded rooms and hidden compulsory fees under the name of house rules for the beddings, why on earth donot you mention it from the start, why should you mention it in the email of the directions of how to get there, when it is too late already and no more chance to book somewhere else. even worse is to charge for their beddings which is supposed to be no extra luxury fooling the customers i
    Finland, Male, 41+
  • 4.9

    Rating

    21 Oct 2021
    It's so dirty.
    Spain, Mixed Group, 18-24
  • 4.6

    Rating

    02 Jun 2022
    The billing and staff were uncomfortable. The rooms were extremely small. Also the curfew time was way too early. I didn't like that I couldn't freely leave and come back after 10pm. The overall vibe of the hostel was uncomfortable.
    USA, Male, 18-24
  • 4.3

    Rating

    06 Apr 2022
    Rooms are dirty and have dust, window does not properly close letting noise and cold air get into the room.
    Italy, Male, 18-24
  • 3.1

    Rating

    09 Apr 2022
    We did not get the room we booked and the staff did nothing to help us with this.
    Croatia, Female, 25-30
  • 2.0

    Rating

    02 Oct 2021
    Worst call centre, rude behaviour by a call receiver!!
    Bangladesh, Male, 25-30
Read all reviews

Facilities

Free
  • Free City Maps
  • Free Internet Access
  • Free WiFi
General
  • Breakfast Not Included
  • Common Room
  • Cooker
  • Follows Covid-19 sanitation guidance
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Linen Not Included
  • Microwave
  • Parking
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Towels Not Included
  • Washing Machine
Services
  • Express check-in / out
  • Housekeeping
  • Internet Access
  • Internet café
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Towels for hire
Food & Drink
  • Cafe
  • Meals Available
  • Tea & Coffee Making Facilities
Entertainment
  • Wi-Fi


×