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Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 4 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

If group is cancelled >30 days before arrival, refund 100%
If group is cancelled >14 days before arrival, refund 50%
If group is cancelled

Additional Terms and Conditions

Full payment required at latest 30 days before arrival for reservation.
Credit card will be charged for the balance30 days before arrival by Acco Hostel


The following group types are not accepted by this hostel: Junior / Primary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Great Location
  • Helpful Staff
  • Good Cleanliness
Read all reviews

Property Description

Our design compact mini-hostel for youth is located in a beautiful and trendy area - Södermalm, just 2 stop away from Stockholm's Old Town. Surrounded by popular restaurants, cafés and shops, Acco Hostel offers good-value accommodation.

How does it work?
Click on 'Click here to check prices and book'
Pay deposit 15%, the rest is due on arrival day or via email link
Get room and bed number + access codes within 24 hours prior arrival via email.

Which rooms do we have?
STANDARD BLOCK 10
Includes code on entrance door, code on each dormitory, in-room lockers in dormitories equipped with space for your own padlock use, carpeted main areas, common area with TV, free WiFi, luggage room with code and lockers equipped with space for your own padlock use, kitchenette with fridge, kettle and microwave. Please note that one of 4 bed rooms has no window. Linen is not included into room rate.
Room types: Single standard room, 4 bed standard dorm, 6 bed standard dorm, 6 bed standard female dorm, 12 bed standard dorm.
BASIC BLOCK 8
Includes code on entrance door, basic dormitories have code locks on doors, basic no-lock dormitories have no personal code lock on door instead having a code lock on the floor, free WiFi, luggage room with code, kitchenette with fridge, kettle and microwave. There are no lockers in this block. Linen is not included into room rate.
Room types: 4 bed basic dorm, 6 bed basic dorm, 6 bed basic no-lock dorm , 6 bed basic female dorm, 10 bed basic dorm, 16 bed basic dorm.

BREAKFAST:
is available daily till 12.00 starting from just 29 SEK / 3 EUR!

CHECK IN AND CHECK OUT
Check in: anytime after 15.00. If you arrive past 18.00 you can check in on your Facebook page - just use check in option and stat ACCO hostel as location.
Check out: anytime before 11.00. We have an express checkout: just pack and go. Do not forget to drop used linen in the basket & check that your balance due is paid.
LINEN AND TOWELS
Linen is compulsory. Bring your own linen set or rent ours at the rate of 60 SEK per person per stay. Kindly note that sleeping bags are not allowed due to sanitary regulations.

PAYMENT
* At the moment of booking you are paying a 15% deposit, rest is due on arrival date. You may choose to prepay your stay even before arrival and get a discount on bed linen set.
* Remainder due is to be paid on arrival date within reception hours, if you arrive past reception hours ACCO hostel reserves the right to charge your card for total amount including linen. Let us know if you bring your own linen with you. If payment is successful you will receive a receipt from us, otherwise we would contact you regarding your payment.
* Remainder due can be paid in cash, card or Swish transfer

AGE RESTRICTIONS & OTHER REGULATIONS
* Children above 10 years are welcome. Please note that we are not suitable for any children below 10 years old.
* Children below 18 years old may stay in hostel in presence of their parents or legal guardians.
* No loud noise between 23.00-07.00
* Smoking, alcohol, fish & drugs: consumption and storage is not allowed
* Hostel is not suitable for wheel chair users due to technical building layout
* We do not provide cooking facilities, but you are welcome to use fridge, microwave and kettle
* Maximum stay is 14 days

CANCELLATION POLICY AND NO SHOW
Free cancellation 48 hours before arrival date.
If you cancel past deadline or do not show up for your stay (No Show) you will be due the cancellation fee in amount of the first night.
Please send us email for cancellation - we do not accept cancellations on phone.
Starting from 15/12/2018 all bookings which are made from that day and further on will have standard cancellation policy however for no show we will charge 100%, so no show will not be refundable.

Check Availability

Reviews & Ratings

  • Value For Money 6.9

  • Security 7.1

  • Location 7.7

  • Staff 6.6

  • Atmosphere 5.9

  • Cleanliness 6.5

  • Facilities 5.9


Latest Reviews

  • 9.4

    Superb

    14 Nov 2018
    This is in a really good location for exploring Stockholm on foot or by metro. There is a station two minutes walk away. The front and room doors work with numerical code locks which were very efficient.
    Ireland, Male, 41+
  • 7.1

    Very Good

    14 Nov 2018
    It was difficult finding the room since there were no signs telling me to go out and around the building, and no straff to ask. Also there were no lockers for the bag so I had to carry it with me all night.
    Sweden, Female, 31-40
  • 4.9

    Rating

    02 Nov 2018
    I could not get in and out of my room! The door key code only worked once in my whole 4 day stay. There was a fault with the buttons & everyone was struggling (I did alert the desk staff). There was one occasion when I was fully locked out at 10pm & phoned security & they said they would send someone over to help, and after 45 minutes no one had come. I phoned back and was met by a recorded message in Swedish (?) and then I repeatedly got cut off.
    England, Female, 31-40
  • 4.0

    Rating

    09 Nov 2018
    My stay at Acco was very disappointing. I was charged the full amount for the stay, without my permission, before I arrived - even though I had paid the deposit online & agreed to pay on arrival.There were no lockers as advertised online. The showers were disgustingly dirty and look absolutely nothing like the photos online. The receptionist was very unhelpful. Stay here if you want the cheapest option, but don't expect anything like the photos online.
    England, Female, 25-30
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Facilities

Free
  • Free City Maps
  • Free Internet Access
  • Free WiFi
General
  • Bicycle Parking
  • Breakfast Not Included
  • Cable TV
  • Hair Dryers
  • Hot Showers
  • Linen Not Included
  • Parking
  • Reading Light
  • Safe Deposit Box
  • Washing Machine
Services
  • 24 Hour Security
  • Bicycle Hire
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Towels for hire
Food & Drink
  • Tea & Coffee Making Facilities

Policies

  • Age Restriction
  • Credit Cards Accepted
  • No Curfew
  • Non Smoking
  • Pet Friendly
  • Taxes Included

Things to Note

CANCELLATION POLICY AND NO SHOW
Free cancellation 48 hours before arrival date. If you cancel past deadline or do not show up for your stay (No Show) you will be due the cancellation fee in amount of the first night. EG: if you arrival date is 04 February, then latest time for free cancellation is 01 February at 23:59:59). If you wish to cancel some part of your stay - same cancellation terms apply: free cancellation up to 48 hours prior to date you wish to cancel.

CHECK IN AND CHECK OUT
Check in: anytime after 15.00. If you arrive past 18.00 you can check in on your Facebook page - just use check in option and stat ACCO hostel as location. Check out: anytime before 11.00. We have an express checkout: just pack and go. Do not forget to drop used linen in the basket & check that your balance due is paid.

LINEN AND TOWELS
Linen is compulsory. Bring your own linen set or rent ours at the rate of 60 SEK per person if you pay on arrival or 40 SEK per person if you pay online. If you have your own linen, but want to rent towels separately you may do so at the rate of 20 SEK per unit. Kindly note that sleeping bags are not allowed due to sanitary regulations.

LOCKERS AND BAGGAGE ROOM
In each room we have personal security lockers for each bed in case you want to lock valuables within your stay. Lockers are lockable with padlocks: you can either bring your own padlock or buy one from us for 60 SEK. Whether you wish to drop your belongings off before check in or after checkout you may do so for free in the luggage room. Luggage room also have lockers, please note that these lockers are available only for keeping belongings before check in on arrival date and after check out on departure date before 18.00. Please note that we do not bear responsibility for your personal belongings, do not leave your valuables unattended.

PAYMENT
For direct bookings on www.accohostel.com: at the moment of booking you are paying a 12% deposit, rest is due on arrival date. You may choose to prepay your stay even before arrival and get a discount on bed linen set. Remainder due is to be paid on arrival date within reception hours, if you arrive past reception hours ACCO hostel reserves the right to charge your card for total amount including bed linen. Please let us know ahead if you are bringing your own linen with you and do not wish to rent our linen. If payment is successful you will receive a receipt from us, otherwise we would contact you regarding your payment due. Remainder due can be paid in cash, card or Swish transfer (to 123 609 43 87). We accepts only cards from Mastercard, Visa, AmericanExpress or DinersClub, unfortunately we do not accept other cards, e.g.: Maestro. Please note that other booking sources have various payment policies. For walk-in bookings credit card is required for regular rates, for cash handling extra charged may apply. We require credit card to stay with us, if you do not have credit card, your booking may be denied.

AGE RESTRICTIONS
Children above 10 years are welcome. Please note that we are not suitable for any children below 10 years old. Kindly note that our hostel is youth-oriented and guests above 50 years old may be denied in booking with a refund Children below 18 years old may stay in hostel in presence of their parents or legal guardians. If such cannot be present - we require a child to have a written permit to stay in our hostel with signature and ID copy of its parent or legal guardian in physical or electronic form (email, message).

OTHER REGULATIONS
Early check in (before 15.00) may be purchased for 20 SEK per person per stay, available from 9.00, however availability will be a subject upon arrival as to checkout of previous tenants. No loud noise between 23.00-07.00 - please respect other guest's right to rest Smoking, fish, alcohol & drugs: consumption and storage is strictly forbidden. Guests must be respectful towards each other and hostel staff Hostel is not suitable for wheel chair users due to technical building layout We do not provide cooking facilities, but you are welcome to use microwave and kettle No extra guests or visitors above paid guests Maximum stay is 14 days Hostel is a short-term accommodation and is not suitable for permanent residence Hostel reserves the right to cancel booking and/or charge a fee in case guest breaks any of the rules above We do not provide night cleaning - please be aware that you must clean after yourself (dishes, spilled drink, dropped paper). Kindly note that we reserve the right to charge a variable fee if you refuse to clean after yourself or did not clean after yourself. Be kind to respect the right of others to enjoy tidy space.


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