Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

If group is cancelled >30 days before arrival, refund 100%
If group is cancelled >14 days before arrival, refund 50%
If group is cancelled

Additional Terms and Conditions

Full payment required at latest 30 days before arrival for reservation.
Credit card will be charged for the balance30 days before arrival by Acco Hostel

The following group types are not accepted by this hostel: Junior / Primary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 3 days in advance for Free Cancellation.
  • Great Location
  • Helpful Staff
  • Good Cleanliness
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Property Description

Our design compact mini-hostel for youth is located in a beautiful and trendy area - Södermalm, just 2 stop away from Stockholm's Old Town. Surrounded by popular restaurants, cafés and shops, Acco Hostel offers good-value accommodation.

How does it work?
Click on 'Click here to check prices and book'
Pay full price in the moment of booking
Get room and bed number + access codes within 24 hours prior arrival via email.

Which rooms do we have?
Standard block 10
Includes code on entrance door, code on each dormitory, in-room lockers in dormitories equipped with space for your own padlock use, carpeted main areas, common area with TV, free WiFi, luggage room with code and lockers equipped with space for your own padlock use, kitchenette with fridge, kettle and microwave. Please note that one of 4 bed rooms has no window. Linen is not included into room rate.
Room types: Single standard room, 4 bed standard dorm, 6 bed standard dorm, 6 bed standard female dorm, 12 bed standard dorm.

Basic Block 8
Includes code on entrance door, basic dormitories have code locks on doors, basic no-lock dormitories have no personal code lock on door instead having a code lock on the floor, free WiFi, luggage room with code, kitchenette with fridge, kettle and microwave. There are no lockers in this block. Linen is not included into room rate.
Room types: 4 bed basic dorm, 6 bed basic dorm, 6 bed basic no-lock dorm , 6 bed basic female dorm, 10 bed basic dorm, 16 bed basic dorm.

We can provide breakfast upon request. Only for groups (10+ persons).

Reception working hours:

8:00 - 11:00 and 20:00 - 22:00.

Check in and Check out

Check in: anytime after 15.00. If you arrive past 18.00 you can check in on your Facebook page - just use check in option and stat ACCO hostel as location.
Check out: anytime before 11.00. We have an express checkout: just pack and go. Do not forget to drop used linen in the basket & check that your balance due is paid.


At the moment of booking you are paying a full price including bed linen fee (60 SEK per person). We will email receipt or notification if payment failed. We only accept cards from Mastercard, Visa, AmericanExpress or virtual cards, unfortunately we do not accept other cards, e.g.: Maestro.
LINEN AND TOWELS are cost 60 SEK per person. It's obligated. You need to pay for it via link or we reserve the right to include bed linen fee in total price

Age restrictions & Other Regulations

* Children above 12 years are welcome. Please note that we are not suitable for any children below 10 years old.
* Children below 18 years old may stay in hostel in presence of their parents or legal guardians.
* No loud noise between 23.00-07.00
* Smoking, alcohol, fish & drugs: consumption and storage is not allowed
* Hostel is not suitable for wheel chair users due to technical building layout
* We do not provide cooking facilities, but you are welcome to use fridge, microwave and kettle
* Maximum stay is 31 days

Cancellation Policy and No Show

Free cancellation at least 7 days before arrival date. If you cancel less than 7 days prior arrival - we will keep full payment as cancellation fee.
If you do not show up for your stay without notification - we will charge full amount of your stay. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 7.0

  • Security 6.9

  • Location 7.7

  • Staff 6.7

  • Atmosphere 6.1

  • Cleanliness 6.6

  • Facilities 6.1

Latest Reviews

  • 8.3


    10 May 2019
    The hostel itself was truly amazing, but the service was poor. the website could have updated the information about hostel’s new policy because while paying only for the deposit, I was charged few times on different days for the whole price and additionally had to pay an obligatory fee for the towels and bed sheets. I informed the staff about the inconvenience and showed my dissatisfaction but they didn’t even apologize. What’s more, I was given a bad dorm and no one did a thing about it.
    Poland, Male, 18-24
  • 8.0


    14 Aug 2019
    Check-in was smooth and in geberal our experience at the hostel has been pleasant. Rooms, bathrooms, hall were clean and with the access codes sent to us in advance it was easy to get in, even in a late hour. Staff at the Acco cafee was polite and helpful. Overall experience was positive. I would rate our stay at 9/10.
    Ukraine, Mixed Group, 25-30
  • 6.6


    15 Jun 2019
    I guess it was just the other people in the room, but it was really smelly, I couldn't even sleep. There was no pillows...? 12 beds in that room are too many for the size of it. Toilets, kitchen, sitting room were ok.
    Spain, Male, 25-30
  • 6.6


    18 May 2019
    More of a convenience stay than an enjoyable hostel. Very few outlets in each room and the microwave only worked in one outlet high up on the wall in the kitchen. It was nice to not have to check in with a person and instead use a key code. Bathrooms were not the most spacious but they worked; had to search around to find a lounge. It’s a bit of a walk to get to and I walked right past it by accident at first. Still, met a lot of nice people there!
    USA, Female, 18-24
  • 6.3


    07 Aug 2019
    Don't stay here! This hostel would have been okay if it wasn't for one thing: bedbugs. I'm quite sure there were bedbugs in my room because my body was covered with bites when I woke up and there was a weird smell in the hostel. That's why I really can't recommend this place unless Acco hostel fixes this problem. There didn't seem to be staff anywhere, check-in was difficult, extra charge for linen and you are obliged to pay it even if you have your own linen.
    Finland, Female, 18-24
  • 6.3


    25 May 2019
    Charging almost 6€ for bed linen is outrageous. They should just include it in the bed price and avoid customers the unpleasantness of feeling scammed. I stayed only for 1 night and it added up to costing the same as I would have paid for a better place. My bad for not going through the hostel conditions, but honestly, it never occurred to me there could be such a hidden charge. The hostel lacks atmosphere and a comfortable common area. Reception is separate from the rooms and not inviting.
    Argentina, Female, 31-40
  • 6.0


    10 May 2019
    The room was ok for the regular dormitory. The toilets were not really clean. We payed for 2 sets of bed linen but when we arrived there was only one full set, the second missed a towel and a duvet cover. It was late at night so we just went to bed as it was. There is no kitchen to cook so we were lucky not to find a grocery store before checking in:) although there’re a fridge, a kettle and a microwave, free tea. The staff was ok. But when we asked about linen they told “maybe someone took it”
    Russia, Female, 31-40
  • 5.7


    06 Jul 2019
    The location of this place was good, not too far from town (walking distance), however there were not enough plugs for the room, meaning people would come next to where I was sleeping to charge their things. Atmosphere wasn't great as there was nowhere to hang out.
    Portugal, Couple, 18-24
  • 5.1


    13 Aug 2019
    The place is clean, STAY AWAY FROM THE 20 beds dorm.. it will suffocate you
    Sudan, Male, 25-30
  • 4.0


    05 Jul 2019
    Not clean at all , room smelled bad all the time , showers had lots of hair on the floor ,lots of noise at night , people talking loud in the kitchen at 1 am not enough showers for the amount of persons , new workers that seemed like they did not know what they were doing , took them forever to do simple tasks , asked for an extra of 60 kr for bedsheets. Just not a pleasant experience overall.
    Sweden, Female, 25-30
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Breakfast Not Included
  • Hair Dryers
  • Hot Showers
  • Parking
  • Reading Light
  • Safe Deposit Box
  • Washing Machine
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Towels for hire
Food & Drink
  • Tea & Coffee Making Facilities
  • Wi-Fi