Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 2 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

If group is cancelled >30 days before arrival, refund 100%
If group is cancelled >14 days before arrival, refund 50%
If group is cancelled <14 days before arrival, no refund

Additional Terms and Conditions

Full payment required at latest 30 days before arrival for reservation.
Credit card will be charged for the balance 30 days before arrival by Acco Hostel

The following group types are not accepted by this hostel: Junior / Primary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 8 days in advance for Free Cancellation.
  • Great Location
  • Good Cleanliness
Read all reviews

Property Description

Our design compact mini-hostel for youth is located in a beautiful and trendy area - Södermalm, just 2 stop away from Stockholm's Old Town. Surrounded by popular restaurants, cafés and shops, Acco Hostel offers good-value accommodation.

We are online, no-reception hostel!
How does it work?
- Book your stay and pre-pay full amount
- Get room and bed number + access codes within 24 hours prior arrival date
Easy!
- Minimum staff contact!

In-room lockers in dormitories equipped with space for your own padlock use, carpeted main areas, common area with TV, free WiFi, luggage room with code and lockers equipped with space for your own padlock use, kitchenette with fridge, kettle and microwave. Please note that one of 4 bed rooms has no window. Linen is not included into room rate.

Breakfast:
1. Breakfast costs 60 SEK (if prepaid - 50 SEK)
2. We can provide breakfast upon request for groups (10+ persons) - 50 SEK per person.

Reception working hours: 9:00 - 10:00, 21:00 - 22:00

Online support hours:
daily, from 09:00 till 22:00

Breakfast serving hours:

8:00 - 10:00

Check in and Check out

Check in: anytime after 15.00. Just enter the hostel using codes!
Check out: anytime before 11.00. We have an express checkout: just pack and go. Do not forget to drop used linen in the basket & check that your balance due is paid.

PAYMENT

At the moment of booking you are paying a full price including bed linen fee (60 SEK per person). We will email receipt or notification if payment failed.  We only accept cards from Mastercard, Visa, virtual cards, unfortunately we do not accept other cards, e.g.: Maestro, American Express

Linen and Towels are costs 60 SEK per person. It's obligatory. You need to pay for it via link or we reserve the right to include bed linen cost in total price.

Age restrictions & Other Regulations
* Children above 12 years are welcome. Please note that we are not suitable for any children below 12 years old.
* Children below 18 years old may stay in hostel in presence of their parents or legal guardians.
* No loud noise between 23.00-07.00
* Smoking, alcohol & drugs: consumption and storage is not allowed
* Hostel is not suitable for wheel chair users due to technical building layout
* Cooking plate available within reception hours due to fire safety policies
* Maximum stay is 30 days

Cancellation policy and No Show
Free cancellation at least 7 days before arrival date.  If you cancel less than 7 days prior arrival - we will charge full amount as cancellation fee.
If you do not show up for your stay without notification - we will charge full amount.
Non-refundable rate: full amount must be paid if cancel/no-show/modify. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 6.8

  • Security 6.8

  • Location 7.2

  • Staff 5.8

  • Atmosphere 6.0

  • Cleanliness 6.5

  • Facilities 5.4


Latest Reviews

  • 8.9

    Fabulous

    18 Oct 2019
    Nice location warm staff and very cheap.. will definitely use them again...
    Sweden, Male, 31-40
  • 7.4

    Very Good

    04 Dec 2019
    Hostel seemed very empty when I first arrived, after two days of being alone in a 6 shared room people came. Then the hostel seemed very busy for the next couple of days but after they left had the same feeling that no one was there. I had too do laundry and the dryer was broken so I went 15 minutes away for a laundromat. The person at the front desk have abnormal open times, 3pm-6pm then one late at night around 10pm or so. Oh and the last two days the person who cleans kept taking my towel lol
    USA, Male, 18-24
  • 7.4

    Very Good

    25 Sep 2019
    Washrooms are not of quality. But it is overall good .
    Pakistan, Male, 25-30
  • 7.1

    Very Good

    11 Oct 2019
    You get what you pay for But a private room is secure so it was worth it
    USA, Male, 25-30
  • 5.1

    Rating

    03 Feb 2020
    Hidding communication to customer. - online, this hostel seems the most competitive, price wise. - While booking through the website, they ask to pay little amount of money as advance, and the rest to be paid one at the hostel. When I arrive at the hostel, I can't enter, door closed, they have sent me a wrong code by E.mail, none at reception. In my card , I notice the amount transferd was far more than what should be. Asking later how, the guys told me they should cut money for bed lining. Choc
    Cameroon, Male, 31-40
  • 4.9

    Rating

    23 Nov 2019
    Location isn’t too bad, close to an underground station. However there is literally no one working there and the ‘reception’ which is a corner with some chairs is only open 2 hrs a day, really not ideal if you need to print off boarding passes or anything like that. Security is not great, you get a code emailed to you but someone could share that to whoever they want and there is no staff to check who is coming in. Our room was tiny, 6 beds crammed in to quite a small space. Wouldn’t come again.
    New Zealand, Female, 18-24
  • 4.3

    Rating

    28 Jun 2020
    Pro russian staff.
    Ukraine, Male, 41+
  • 4.0

    Rating

    23 Nov 2019
    To much noise during the night. Accessibility is disaster. Is clean and good location
    Colombia, Male, 31-40
  • 2.0

    Rating

    20 Feb 2020
    It was a horrible experience. The hostel is very shady with minimal working hours by the staff, who thinks it is appropriate to enter our rooms (female dorms) at night without permission. The hostel has a constant disgusting scent due to a plumbing problem I was also charged all the money in advance while they were supposed to only take a small percentage of the cost for confirmation Also, it seems that the government rents some of the beds for homeless individuals and we found out by chance
    Egypt, Female, 18-24
  • 2.0

    Rating

    28 Nov 2019
    THE WORST HOSTEL I HAVE EVER STAYED IN. I WOULD RATHER STAY ON THE STREETS
    USA, Male, 18-24
Read all reviews

Facilities

Free
  • Free City Maps
  • Free Internet Access
  • Free WiFi
General
  • Breakfast Not Included
  • Common Room
  • Cooker
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Linen Not Included
  • Microwave
  • Parking
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Towels Not Included
  • Washing Machine
Services
  • Express check-in / out
  • Housekeeping
  • Internet Access
  • Internet café
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Towels for hire
Food & Drink
  • Cafe
  • Meals Available
  • Tea & Coffee Making Facilities
Entertainment
  • Wi-Fi


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