Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 2 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

40 days before arrival no penalti fee. Less than 30 days it will have a 50% penalti fee of the total amount. Less than 15 days or No Show, 100% fee.

Additional Terms and Conditions

Check in: 3pm
Check out: 12pm
No smoking rooms
We are petfriendly, only 1 pet per room, less than 15kg
Kids less than 5 years old, stay free

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Additional Info:

-We accept yoga groups, petfriendly groups, nature lovers groups.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
8.5
  • Wonderful Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 8.0

  • Security 8.7

  • Location 8.0

  • Staff 9.0

  • Atmosphere 8.3

  • Cleanliness 9.3

  • Facilities 8.0


Latest Reviews

  • 10.0

    Superb

    11 Jan 2019
    Amazing property and friendly/helpful staff.
    USA, Male, 31-40
  • 10.0

    Superb

    29 Oct 2018
    This is not your regular hostel, you will love this place.it has its own private cenote and an amazing yoga class every morning. Don’t even think about going to another place!
    USA, Female, 25-30
  • 10.0

    Superb

    28 Jun 2017
    We loved this place! My 12 yo nephew and I wanted something a little different, so we decided to go glamping in Akumal. What an amazing adventure. The staff at Akumal Natura were very friendly and helpful, often going the extra mile to make sure our stay was pleasant. For example, one they found out I was vegetarian, they cooked something special for me each time I dined in the restaurant, which was VERY good. We also really enjoyed the animal reserve tour offered by same owners-- 2x
    USA, Female, 31-40
  • 9.1

    Superb

    24 Dec 2017
    Beautiful place for a couple or if u want some alone time. Owner and staff are awesome and helpful. Can meditate here and private cenotes = Best pool ever.
    India, Male, 41+
  • 8.9

    Fabulous

    16 Feb 2019
    The people are very kind, and the atmosphere is unique and rustic. You must be Okay with no running hot water. I guess I missed this or wasn't told in advance. They do bring a huge thermos of hot water in the mornings and you can mix this with the cool shower water and take a warm bath. The tent was a bit musty so leave it open to air out as much as possible. Wifi is spotty. Even with all that, it's well worth it! So beautiful there, plus yoga, on site cenote, and massage not to be missed!
    USA, Female, 41+
  • 8.6

    Fabulous

    13 Dec 2018
    Quiet and peaceful experience. They have a particular attention to the environment which is remarkable. Yoga class highly recommended. The only disappointment is that some picture of the cenote are not the one from the glamping - actually it is dark at night
    France, Couple, 25-30
  • 8.0

    Fabulous

    30 Jun 2018
    Our arrival was great we were welcomed with friendly staff and welcome drinks then shown to our room (It is down a dirt track with no lighting so would recommend arriving here before dark if walking). The room was clean however if you wanted to stay within the mosquito net you couldn't sleep as it was too hot so bring plenty of bug spray!!! Breakfast was good and the opportunity to rent bikes free was great. Although glamping we didn't expect to have as many bugs in our room which didn't help :(
    England, Female, 18-24
  • 6.9

    Good

    24 Jan 2019
    We’ve been travelling for 6 months now and for this type of money I feel it isn’t quite good value. Yes 1) breakfast is included, however it’s basic to say the least, 2) free bike rental but there’s nowhere to go except the beach. The mosquito net was wasn’t very good (we got bitten alive), the staff helpfulness varies greatly. One lady was very helpful but the man on the front desk (older man) was obviously annoyed with our questions and the food was very expensive to purchase for dinner.
    England, Couple, 25-30
Read all reviews

Facilities

Free
  • Free Breakfast
  • Free Parking
  • Free WiFi
  • Towels Included
General
  • Ceiling Fan
  • Outdoor Terrace
  • Safe Deposit Box
Services
  • Bicycle Hire
  • Housekeeping
  • Tours/Travel Desk
  • Wake-up calls
Food & Drink
  • Bar
  • Restaurant


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