Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 2 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

10% payment is due when booking is confirmed. The outstanding balance to pay is 14 days prior to arrival.
Cancellation policy - for any amendments is 2 weeks prior to arrival. NO refund or reduction in numbers are possible thereafter.
Bookings for 4 people or more are classed as a group. Groups have to accommodate and pay for full rooms

Additional Terms and Conditions

A code of conduct form is to be signed by a selected group leader on arrival and a photo ID has to be shown. Each group member has to pay £ 25.00 on arrival in cash. ( £ 5.00 key deposit and £ 20.00 BOND - both are refundable )

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

We would like to thank our valued customers for their appreciation of our team's efforts; this will only motivate us to improve our services further. We are proud to announce that Hostelworld customers have voted Albatross- Backpackers In ! the 'No.1 Hostel in England'

This clean and modern backpackers hostel is located in Newcastle's City Centre. It is walking distance from sporting and musical venues, food markets, art galleries, historical attractions and great links to the local and national transport. We are a fantastic venue to stay at as part of the Hadrians Wall Walk and the Coast to Coast route.

So come discover the North East, and get ready for Newcastle's highly acclaimed night life.

Photo ID is required when check-in (passport or driver license)

All guests must provide a key deposit on arrival. This can either be £5.00 in cash per person or 1 photographic ID which can cover up to 3 key cards. Further policies apply to bookings of over 3 guests.

Any number of guests exceeding 3 are classified as a group. Groups must accommodate and pay for full rooms – this may not be reflected on booking but we will email you if any amendments will be required. For groups we require payment 2 weeks prior to arrival – this is to ensure payment is received and for a quicker check in on your arrival.

Our cancellation and amendments policy for individuals is 24 hours prior to arrival and for groups this is 2 weeks. View House Rules

Overview

Whether you’re hiking Hadrian's Wall, taking on the Coast to Coast Walk, or just here for the city vibes, we’re waiting to welcome you at Albatross, Newcastle. Our historic building is full of character – from the original fireplaces in some dorms to the chill-out area in the old cellar. We think there's no better place for a game of post-trekking pool than this brick basement! For a quiet one, grab a DVD and settle down in our lounge (the free Wi-Fi lets you stream films, too). A free breakfast of tea, coffee and toast is included, or you can cook up brunch in our kitchen.

Location

From our location at the top of Bigg Market (a medley of bars and restaurants), you can see the city on foot. Newcastle Central Station is a 3-minute walk away – the bus station is right behind it. If you’re flying in, take the green metro line from Newcastle Airport to Central Station and you’ll be with us in around 30 minutes. Get your selfie at the Gateshead Millennium Bridge, just 20 minutes away on foot. For more bars and restaurants, walk over to the Quayside, 15 minutes from our door.

Rooms and Dorms

Free linen is provided in our mixed dorms and there are towels for rent, too. We have an elevator – so there's no need to lug your backpack up to your room – and lockers for you to store your stuff when you get there. Travelling as a couple? Book out a private room.

Extras and activities

Been storing up your washing? You’ve come to the right place. Make full use of our laundry facilities during your stay and check out smelling fresh as a daisy – yep, we even have an iron and ironing board. Once you’ve beaten a fellow traveller at pool, go for a lucky streak and pick up a board game from the lounge.

View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.0

  • Security 9.2

  • Location 9.7

  • Staff 9.5

  • Atmosphere 8.3

  • Cleanliness 9.0

  • Facilities 8.5


Latest Reviews

  • 10.0

    Superb

    03 Dec 2019
    Got stranded by trains in Newcastle, so didn't think too long before opening the Hostelword app. Seeing the Englands best-voted hostel 1 block away from the train station didn't leave much room for doubt. Used the app and got a room. A truly splendid stay.
    Latvia, Male, 18-24
  • 10.0

    Superb

    23 Nov 2019
    Fantastic value for money. Very basic rooms with the bare minimum which is all we needed as we went for a night out. The location is amazing all of the night life is literally the next street over. Turning up drunk at gone 3am falling through the doors juggling kebabs in fits of giggles and the staff simply laughed with us, made sure we had our food and got to our room ok. Facilities are absolutely fine and very clean, we didn’t make use of the common areas. I will be back again.
    England, Female, 25-30
  • 10.0

    Superb

    09 Nov 2019
    I love the place. It was closer to train station, the staff was lovely and the place was clean. The toilets were goood. Definitely worth the price if you going there. Will book again if go there
    India, Male, 18-24
  • 10.0

    Superb

    02 Nov 2019
    I bought 3 nights in a 6 bed girls dorm and was only ever 3 girls staying at most which is great. The staff were friendly and helpful and the place was clean and smelled clean too. Was able to help myself to toast and tea in the kitchen when it was too late to go out. Great location.
    New Zealand, Female, 25-30
  • 9.4

    Superb

    23 Nov 2019
    Excellent location and facilities. The staff were friendly and helpful and the whole place was spotlessly clean. Great value for money in the heart of the city. I would definitely recommend the Albatross and would happily stay there again.
    Wales, Male, 41+
  • 9.4

    Superb

    07 Nov 2019
    Superb, safe, well kept hostel. One little thing that I’ve seen in hostels that could rival this one is electric ports next to every bed. Apart from that, has to be up there with the best!!
    Scotland, Male, 25-30
  • 8.3

    Fabulous

    29 Oct 2019
    Please upgrade your WiFi to all the rooms. I had to use data which I didn't want to. It was a good location and otherwise but the wifi was pretty bad and only in one common area which was a bit frustrating.
    Canada, Male, 25-30
  • 7.4

    Very Good

    03 Nov 2019
    No WiFi in the hostel is frankly ridiculous in 2019. Even the WiFi they provided in the lounge area was atrocious. Other than that it was a nice chill place to spend 4 nights during the week with super friendly and helpful staff.
    USA, Male, 18-24
  • 4.9

    Rating

    22 Nov 2019
    This was a pretty unpleasant experience... until 4am I had drunk guys banging on my door, and all the doors in the corridor, trying to ram the doors down. As far as I know, the staff didn't do anything about it. The mattress was full of wires so I ended up sleeping on my coat on top of the mattress. I've stayed in a bunch of hostels all around the world, and I have never written a bad review, but also never felt this unsafe or uncomfortable. I would have wanted to read this before I stayed.
    England, Female, 18-24
  • 2.0

    Rating

    02 Nov 2019
    A real shame, the place isnt actually too bad but had a horrific experience. Not one to usually leave reviews, but this cannot go unmentioned. Repeatedly met with abusive comments a female member of staff to the point where we were being screamed at all profanities under the sun for. Was by far the most disgraceful behaviour ive ever come across in any hostel ive ever been to. Complete lack of respect, if this is the way guests are meant to be treated then I wouldve avoided at all costs.
    Australia, Male, 18-24
Read all reviews

Facilities

Free
  • Free Internet Access
  • Linen Included
General
  • Bicycle Parking
  • Common Room
  • Cooker
  • Dryer
  • Elevator
  • Fridge/Freezer
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Iron / Ironing Board
  • Key Card Access
  • Microwave
  • Security Lockers
  • Self-Catering Facilities
  • Utensils
Services
  • 24 Hour Reception
  • 24 Hour Security
  • Fax Service
  • Housekeeping
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Towels for hire
Entertainment
  • Board Games
  • DVD's
  • Pool Table
  • Wi-Fi


Awards

  • 2008

    1st, Country Winners England

View all Award Winners

×