Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Wonderful Location
  • Helpful Staff
  • Good Cleanliness
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Property Description

Alena Dorm Room
Nestled in the heart of Ao Lo Dalam, Alena Dorm Room is an ideal spot from which to discover Koh Phi Phi. Set 45 km from the excitement of the city, this 1.5-star hotel commands an excellent location and provides access to the city's biggest attractions. With its convenient location, the hotel offers easy access to the city's must-see destinations.

Offering hotel guests superior services and a broad range of amenities, Alena Dorm Room is committed to ensuring that your stay is as comfortable as possible. The hotel offers access to a vast array of services, including Wi-Fi in public areas, smoking area, 24-hour front desk, lockers.

All guest accommodations feature thoughtful amenities to ensure an unparalleled sense of comfort. Besides, the hostel's host of recreational offerings ensures you have plenty to do during your stay. Discover an engaging blend of professional service and a wide array of features at Alena Dorm Room.

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Reviews & Ratings

  • Value For Money 6.7

  • Security 8.0

  • Location 8.7

  • Staff 6.0

  • Atmosphere 5.3

  • Cleanliness 6.0

  • Facilities 6.0

Latest Reviews

  • 6.6


    18 Jul 2017
    Stayed for one night, not good not terrible. Beds are super close together so not much privacy. Would recommend as a slightly less expensive option if you plan to stay out late and rarely be in your room. Worked for me as a bed to crash in after a late night and place to essentially store luggage. Bathrooms are fine and relatively clean. Folks hung out on the balcony at night which was a nice way to meet people. Not sure about other reviews about security, had to scan a key to get into dorm
    USA, Female, 18-24
  • 5.7


    04 Mar 2017
    The atmosphere of this place was AWESOME. That's it. Bathrooms were filthy, beds unclean and very uncomfortable. Nowhere to put your stuff besides tiny lockers (big enough for a purse) with no locks. Anyone can walk in and out of this place there is no lock on the door. The staff are incredibly rude.
    Australia, Female, 18-24
  • 3.7


    02 Jan 2018
    We booked a 16 beds room, ended up in a 20 beds room with 3 bathrooms. The receptionist didn’t care. Not a great welcome. Uncomfortable bed, small locker.... just AVOID
    Ireland, Couple, 25-30
  • 3.4


    06 Mar 2017
    After reading other people's reviews I have this hostel a chance. There is no security and any one at any time can open the door and enter. The beds are so close there is no privacy. And the staff who are not very friendly come in to check on everyone. I was shouted at by staff for turning the temperature dial on the shower whilst rinsing my feet!! Beds were incredibly hard. Luckily I only stayed one night. Find a hostel on the beach front, not here!!!
    England, Female, 18-24
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  • Free City Maps
  • Free WiFi
  • Air Conditioning
  • Cable TV
  • Ceiling Fan
  • Safe Deposit Box
  • Security Lockers
  • 24 Hour Security
  • Housekeeping
  • Laundry Facilities


  • Credit Cards Not Accepted
  • No Curfew

Things to Note

1. Check in Time: 13:00-19:00
2. Check out time: 11:00

3. Cash payment only upon check in at the property.

4. Property deposit policy:
The property will collect deposit via pay pal to guarantee the reservation.
- 1 night deposit on high season (1 nov-30apr) except peak season
- Full amount deposit on peak season (16 Dec - 15 Jan)
The deposit will be collect with in 48 after reservation is made.

5. Property free cancellation policy:
- 3 Days in advance for Green season;
- 7 Days in advance for High season (1 nov-30apr);
- 15 Days in advance for Peak season (16 Dec - 15 Jan)