Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 2 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Group reservations can not be canceled or modified free of charge.
2 beds can be cancelled free of charge two days prior to the arrival date.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 14 days in advance for Free Cancellation.
  • Wonderful Location
  • Marvellous Staff
  • Fantastic Cleanliness
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Property Description

At ALEXA Hostel, you can enjoy supremely clean beds and common areas, while you immerse yourself into a diverse community of travelers. Everyone, from tourists, backpackers, to business professionals and digital nomads, will find hospitality here at ALEXA Hostel, as well as comfortable facilities.

In our open common spaces, travelers can utilize fast complimentary Wi-Fi, relax, socialize, soak in Chiang Mai’s friendly vibe, and plan their next step with the help of our knowledgeable staff. You have 24/7 access to complimentary water.

At ALEXA, we aim to offer much more than clean and comfortable accommodation. We cater to the modern travel lifestyle, and employ friendly staff, who are always willing to help. Our hostel has been designed to meet people from all around the world, share stories, make new friends, wonders and of course be part of the adventure of travelling. View House Rules

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Reviews & Ratings

  • Value For Money 9.0

  • Security 10.0

  • Location 8.5

  • Staff 8.5

  • Atmosphere 6.0

  • Cleanliness 10.0

  • Facilities 9.5

Latest Reviews

  • 10.0


    20 May 2019
    Had an awesome time here. Friendly and helpful staff. Great location near Maya mall. Also provides shuttle to Pai.
    USA, Male, 25-30
  • 10.0


    20 Jan 2019
    Really liked this hostel, everything is clean and looks nice. The bedrooms are nice as well as the bathroom with good showers. Would recommend.
    England, Female, 25-30
  • 10.0


    10 Jan 2019
    The hostel was amazing!!! Is was located in a very nice neighborhood, with a lot of nice restaurants and stores around. The staff was very caring and the restaurant under the hostel was really good as well. Very clean room and bathroom, nice lockers and very comfortable beds. Would not chance a thing.
    Brazil, Female, 18-24
  • 10.0


    05 Jan 2019
    Absolutely awesome place. The dorms are great because of the way they have them set up each person has there own private bed space with a curtain. Everything was very clean and staff were really helpful. The cafe bar downstairs has great food and perfect for coworking! Would totally recommend.
    Canada, Male, 25-30
  • 10.0


    03 Jan 2019
    Great hostel. Got everything that we needed for.
    Thailand, Couple, 25-30
  • 8.6


    29 Dec 2018
    Great location close to tons of great coffee shops and restaurants in an upscale part of town. It’s a bit of a walk to get to old quarter but rather easy to get a tuk tuk or grab. Lively bar area. Good security with key card access to get into rooms, and spacious lockers. The bathrooms would get pretty busy/ messy in mornings (which is typical) but staff was quick to clean up after. Asked the front desk staff to help us arrange a bus to C. Rai but they gave us link to website to do it ourselves
    USA, Female, 25-30
  • 8.0


    12 Mar 2019
    Great hostel location and seemingly new facilities. It was a pleasant stay but there the place was nearly empty and no one talked to each other.
    USA, Couple, 25-30
  • 7.7

    Very Good

    03 Mar 2019
    This was a good place to stay but only for one night. It was very quiet and didn’t have a ‘backpacker’ atmosphere that I thought it would. The facilities were great and the place was very clean. The staff were really nice and helpful when I asked for a map and directions etc. In the newer bit of time so had to get a bus to the old town which was only 20baht
    England, Female, 18-24
  • 7.7

    Very Good

    27 Feb 2019
    Not a great place for backpackers, no atmosphere at all, made for anti social computer nerds
    USA, Male, 18-24
  • 7.7

    Very Good

    08 Feb 2019
    -Smoking is unfortunately allowed in outdoor areas -Charged us double the standard price for laundry service -Menu at the café has no vegan options, except fries, of which the serving was pathetic -Because the common area is also a café, it's not allowed to bring outside food/drink in, which is challenging when you're living here -Wifi password was changed during our stay without notice
    USA, Couple, 18-24
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  • Free City Maps
  • Free WiFi
  • Linen Included
  • Towels Included
  • Adaptors
  • Air Conditioning
  • Book Exchange
  • Breakfast Not Included
  • Common Room
  • Dryer
  • Elevator
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Key Card Access
  • Outdoor Terrace
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Washing Machine
  • 24 Hour Reception
  • 24 Hour Security
  • Bicycle Hire
  • Housekeeping
  • Laundry Facilities
  • Luggage Storage
  • Postal Service
  • Tours/Travel Desk
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Restaurant
  • Foosball
  • Wi-Fi