Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 2 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Group reservations can not be canceled or modified free of charge.
2 beds can be cancelled free of charge two days prior to the arrival date.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 4 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

At ALEXA Hostel, you can enjoy supremely clean beds and common areas, while you immerse yourself into a diverse community of travelers. Everyone, from tourists, backpackers, to business professionals and digital nomads, will find hospitality here at ALEXA Hostel, as well as comfortable facilities.

In our open common spaces, travelers can utilize fast complimentary Wi-Fi, relax, socialize, soak in Chiang Mai’s friendly vibe, and plan their next step with the help of our knowledgeable staff. You have 24/7 access to complimentary water.

At ALEXA, we aim to offer much more than clean and comfortable accommodation. We cater to the modern travel lifestyle, and employ friendly staff, who are always willing to help. Our hostel has been designed to meet people from all around the world, share stories, make new friends, wonders and of course be part of the adventure of travelling. View House Rules

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Reviews & Ratings

  • Value For Money 8.0

  • Security 10.0

  • Location 10.0

  • Staff 10.0

  • Atmosphere 8.0

  • Cleanliness 10.0

  • Facilities 10.0

Latest Reviews

  • 10.0


    08 Jan 2020
    Staff were great. Hostel very clean. Beds were comfortable and private with curtain and individual lights and charging point. Free water refills. I needed a spot to chill and work so this was perfect. Cafe / bar / restaurant down stairs in co-working space. Lots of cafes and places to eat in the area. Quiet and Easy to walk around.
    England, Male, 31-40
  • 10.0


    27 Dec 2019
    ALEXA is super clean, and the staff there is amazing and kind. I was traveling to Chiang Mai for the first time on a solo trip, and they were always willing to help me plan pieces of my itinerary and just chat. As a solo female traveler, I felt very safe and truly enjoyed my stay here. It's in a great location in Nimman that's close to so many cafes, restaurants, and shops, and the Old City is about a 20-minute walk or a short tuk-tuk/song-teow ride away!
    USA, Female, 18-24
  • 10.0


    18 Oct 2019
    My wife and I had a great stay at Alexa in a private room. The hostel felt like a mix between a hotel and hostel. It was clean and very comfortable. It's quiet and not too much social interaction but that vibe was perfect for us. The location is really perfect. Close to all the hot spots in Nimman so you have plenty of places to go out. Once you get back to the hostel you can relax and hang out in their cafe area.
    USA, Male, 25-30
  • 9.7


    06 Nov 2019
    Loved this hostel. We’re a couple and we stayed in a standard private with shared bathroom. Bedroom was small but spotlessly clean, bathroom and shower facilities too. Cafe downstairs is a great chilled working space, WiFi is fast. Not much social so not ideal for solo travellers looking to chat. Location doesn’t get much better for all Nimman restaurants, bars etc. Old city is around 25 min walk away. One of the best value hostels we’ve stayed in.
    England, Couple, 25-30
  • 9.1


    25 Oct 2019
    Spend here a week to do some work. The internet is fast, the coffee great and after 4pm they serve some good food.
    Netherlands, Male, 25-30
  • 9.1


    03 Oct 2019
    Good location -- very close to the malls Maya and Nimman, which means coming and going is easy -- lots of Songthaew around and everyone knows how to get to Maya on the way back. Laundry onsite is convenient -- 20 baht each for washing and drying, and they sell fabric softener and detergent for 15. Not very social at the moment, though that might be an off season problem, or maybe just me.
    USA, Male, 18-24
  • 8.9


    09 Feb 2020
    We stayed at Alexa for one night, we had one night here. The hostel was so clean, and the dorm room with the personal pods were great. Made you feel like you had your own space! We didn’t have a good nights sleep however, as two guests decided to keep their personal lights on for the whole night...which was basically like having the light on...not the fault of the hostel though.
    England, All Female Group, 18-24
  • 8.6


    16 Nov 2019
    Alexa has a very nice clean facility and comfortable cozy pods for sleeping. The restaurant has different foods and is comfortable to hang out. It is about a 1/2 hour way from the middle of Chang Mai city centre but is close to the big mall and many shops and food options surrounding!
    Canada, Female, 18-24
  • 8.3


    10 Nov 2019
    The facilities are great; beds were comfortable, washroom was clean, & the common area was lively; a great place to work! In a great location close to Maya Mall, boutiques, & restaurants. The downfalls include a lack of breakfast/kitchen, which was advertised & the staff who were unhelpful, cold, & unfriendly whenever we asked for help. It was as if we were bothering them. The deposit for the room key and towels was incredibly high as well. Would not stay here again & would not recommend.
    Canada, Couple, 25-30
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  • Free City Maps
  • Free WiFi
  • Linen Included
  • Towels Included
  • Adaptors
  • Air Conditioning
  • Book Exchange
  • Breakfast Not Included
  • Common Room
  • Dryer
  • Elevator
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Key Card Access
  • Outdoor Terrace
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Washing Machine
  • 24 Hour Reception
  • 24 Hour Security
  • Bicycle Hire
  • Housekeeping
  • Laundry Facilities
  • Luggage Storage
  • Postal Service
  • Tours/Travel Desk
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Restaurant
  • Foosball
  • Wi-Fi