Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Nos remitimos a la normativa vigente al respecto emitida por el Gobierno Vasco.

The following group types are not accepted by this hostel: Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Additional Info:

Not acepted pets.
Free parking for private buses, just 100 meters away.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 2 days in advance for Free Cancellation.
  • Great Location
  • Superb Staff
  • Excellent Cleanliness
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Property Description

Hello everybody.
We are a new Hostel in Bilbao, just 10 minutes walking from the Old City and 25 from Guggenheim Museum.
In a quiet residential Area in te entrance of Bilbao by car, 7 minutes from Santutxu´s Metro Station, in a free parking street.
We have, 4, 6, 8 and 10 persons bed dorms, and a female room with electrical socket inside each locker. 24 hours entrance, free wifi, with a complete kitchen and a big and nice Social Space.
And overall a wonderful atmosphere created for the clients. View House Rules

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Reviews & Ratings

  • Value For Money 8.8

  • Security 8.2

  • Location 7.8

  • Staff 9.0

  • Atmosphere 8.4

  • Cleanliness 8.6

  • Facilities 8.3

Latest Reviews

  • 10.0


    17 Apr 2022
    A very friendly hostel where they will make you feel like at home! Beautiful staff and owner! Definitely recommend!
    Croatia, Female, 31-40
  • 9.7


    03 Aug 2022
    Wonderful hostel! Big kitchen and chill out area, cosy with a good atmosphere. Free breakfast, which is always a plus, and friendly staff. The location is a bit uphill from the centre, but with a lovely view over Bilbao from the rooms.
    England, Female, 18-24
  • 9.7


    21 May 2022
    This hostel has everything you look for in a hostel. It’s clean, well-organized, and a great place to meet other travelers. The only downside was the center of the city was a good 25 minute walk. But, if you don’t mind that, I highly recommend!
    USA, Female, 18-24
  • 9.1


    29 Oct 2021
    The staff and view from the hostel were great. Location was a 10 minute walk from my favorite area in the city/ metro station. Biggest complaint were the beds on the steel frames. This was especially relevant in the bunkbeds grouped by 4. If anyone moved, all four beds shook.
    USA, Male, 25-30
  • 8.9


    23 Oct 2021
    The place was very clean and the staff are most helpful and very friendly. A bit unsure about the rooms not locking up, and wasn't keen on the timed lights in the bathroom (been left in the dark a few times while showering haha). Also, could really use sockets near the beds, but I appreciated having one inside the lockable storage locker. Overall, really enjoyed the stay and would go back again.
    England, Female, 31-40
  • 8.6


    06 Jul 2022
    The place was very reasonably priced and had a welcoming atmosphere. The staff was very friendly and a kitchen was provided that the staff maIntained well. The shared bathroom had enough showers and toilets that we never had to wait for anyone to get out. The soap took a whole day to get refilled and the paper towel dispenser in the bathroom never got refilled during our two day stay.
    USA, Couple, 18-24
  • 8.3


    01 Mar 2022
    Great atmosphere and staff. Good location and breakfast. Ok beds.
    Netherlands, Male, 25-30
  • 8.0


    05 Feb 2022
    Lovely staff, pretty clean and super quiet place. Unfortunately my money got stolen and the staff helped me to see anything but the rooms is the way to scavenge others stuff.
    Chile, Male, 18-24
  • 7.4

    Very Good

    17 Jun 2022
    I got there later at night, and the walk to the hostel seemed very sketchy. Furthermore, when I arrived, there was no lock for my locker, so I was super worried about my belongings all night, I could barely sleep. Also, there was no charger for me to use at night. Other than that, the facilities were very nice and it was a beautiful hostel!!
    USA, Male, 18-24
  • 6.0


    28 Dec 2021
    One person in my room should not have been allowed to be admitted because he/she coughed the entire duration of my stay. I did not appreciate staying with someone who was obviously sick -- especially during a pandemic. The staff was really helpful and informative. I liked the policy for using the locks.
    USA, Female, 18-24
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  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • Adaptors
  • Air Conditioning
  • Bicycle Parking
  • Card Phones
  • Ceiling Fan
  • Common Room
  • Cooker
  • Dishwasher
  • Dryer
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Microwave
  • Outdoor Terrace
  • Parking
  • Security Lockers
  • Self-Catering Facilities
  • Washing Machine
  • Wheelchair Friendly
  • 24 Hour Security
  • Bicycle Hire
  • Housekeeping
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Tea & Coffee Making Facilities
  • Vending Machines
  • Games Room
  • Wi-Fi