Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Nos remitimos a la normativa vigente al respecto emitida por el Gobierno Vasco.

The following group types are not accepted by this hostel: Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Additional Info:

Not acepted pets.
Free parking for private buses, just 100 meters away.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 2 days in advance for Free Cancellation.
  • Great Location
  • Superb Staff
  • Excellent Cleanliness
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Property Description

Hello everybody.
We are a new Hostel in Bilbao, just 10 minutes walking from the Old City and 25 from Guggenheim Museum.
In a quiet residential Area in te entrance of Bilbao by car, 7 minutes from Santutxu´s Metro Station, in a free parking street.
We have, 4, 6, 8 and 10 persons bed dorms, and a female room with electrical socket inside each locker. 24 hours entrance, free wifi, with a complete kitchen and a big and nice Social Space.
And overall a wonderful atmosphere created for the clients. View House Rules

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Reviews & Ratings

  • Value For Money 8.8

  • Security 8.5

  • Location 7.7

  • Staff 9.4

  • Atmosphere 8.6

  • Cleanliness 8.7

  • Facilities 9.0

Latest Reviews

  • 10.0


    12 Jul 2021
    Staff were very friendly
    England, Male, 18-24
  • 10.0


    04 Jan 2021
    Nice hostel to be very clean staffs are lovely I really enjoy staying there
    Gambia, Male, 41+
  • 9.7


    21 Sep 2021
    I had a really good impression abouit this hostel. Stayed there for two nights and it was a super calm hostel with a nice relaxing area, a big kitchen, friendly people working there and a comfortable bed. Everything was clean and tied up. The breakfast is amazing. Really much to choose and you definetly will get as much as you want. The location is also really good and almost every room is located on the street site so you will have this beautiful bilbao view Definetly a recommandation from me.
    Germany, Male, 18-24
  • 9.7


    02 Sep 2021
    I had a very pleasant stay, the staff were very friendly and accommodating of me arriving late at night and were very helpful with my questions. Check in and out was very simple and the hostel has everything that you need, a locker with an electric socket, simple cooking facilities, clean showers and a very good breakfast. I also met some amazing people to hang out with as there is a friendly and sociable atmosphere, but there are also quiet spots to chill out. The walk home is uphill!
    England, Female, 25-30
  • 9.1


    17 Aug 2021
    Great hostel in Bilbao City though a little bit far away from the centre and the way up can be a little tedious if you're going back and forth between the hostel and the sightseeing places. The breakfast is great, it has coffee, milk, juices, cereals and jam. Would recommend this one. :)
    Mexico, Female, 25-30
  • 8.9


    24 Jun 2021
    Pretty good hostel, good environment, and the staff was really nice. Just a suggestion: put an electrical outlet besides the beds.
    Italy, Male, 25-30
  • 8.6


    14 Sep 2021
    Hostel has a great view and i really enjoyed my stay. However walls are a little thin and doors cannot be locked. Come prepared with your own lock for the lockers. Atmosphere is great as people here make small talk all the time.
    Singapore, Male, 25-30
  • 8.6


    08 Jul 2021
    It was a very comfortable and pleasant stay. It was a little noisy at night due to some people staying out front talking, so it was unfortunate for those in the room closest to the main entrance. Otherwise everything else was great. One of the best features about this hostel is its location, and the beautiful view of the church of Begoña.
    England, Female, 31-40
  • 7.7

    Very Good

    05 Sep 2021
    An easy recommendation to anyone looking for a simple, cheap place to stay. The location is either a benefit or a drawback depending on your itinerary, as it is away from the central city atop a rather large hill (however, access via bus and metro are possible). The staff was friendly and available, the free breakfast was a plus, and the facilities and dorms were clean. I found the hostel to be pretty straightforward - a place to sleep and maybe have a conversation with someone.
    USA, Male, 18-24
  • 6.0


    30 Aug 2021
    Terrifying experience with guy sharing the dorm. I found out he is staying in hostel long term, social welfare are paying for the stay. Drunken behaviour , turning on lights, talking loudly, cursing out loud, walking in and out of dorm until 2am. I was feeling very unsafe, and would not try to reason with such a person.
    Ireland, Male, 41+
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  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • Adaptors
  • Air Conditioning
  • Bicycle Parking
  • Card Phones
  • Ceiling Fan
  • Common Room
  • Cooker
  • Dishwasher
  • Dryer
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Microwave
  • Outdoor Terrace
  • Parking
  • Security Lockers
  • Self-Catering Facilities
  • Washing Machine
  • Wheelchair Friendly
  • 24 Hour Security
  • Bicycle Hire
  • Housekeeping
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Tea & Coffee Making Facilities
  • Vending Machines
  • Games Room
  • Wi-Fi