Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Nos remitimos a la normativa vigente al respecto emitida por el Gobierno Vasco.

The following group types are not accepted by this hostel: Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Additional Info:

Not acepted pets.
Free parking for private buses, just 100 meters away.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

1/26
Book more than 7 days in advance for Free Cancellation.
8.1
  • Great Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

Hello everybody.
We are a new Hostel in Bilbao, just 10 minutes walking from the Old City and 25 from Guggenheim Museum.
In a quiet residential Area in te entrance of Bilbao by car, 7 minutes from Santutxu´s Metro Station, in a free parking street.
We have, 4, 6, 8 and 10 persons bed dorms, and a female room with electrical socket inside each locker. 24 hours entrance, free wifi, with a complete kitchen and a big and nice Social Space.
And overall a wonderful atmosphere created for the clients. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 8.1

  • Security 8.3

  • Location 7.2

  • Staff 9.0

  • Atmosphere 7.4

  • Cleanliness 9.0

  • Facilities 7.7


Latest Reviews

  • 10.0

    Superb

    16 Sep 2019
    The owner of the hostel was really helpful and friendly, spoke good english so there was not any problem, The place was nice and clean and really nice atmosphere. Im not a party person and this place was great as they have quiet time from 10pm. really satisfied and if ever in Bilbao, I'll be coming back
    Czech Republic, Male, 31-40
  • 10.0

    Superb

    11 May 2019
    The place was really clean with nice facilities and a really nice breakfast. Our room though, was right next to the kitchen and were woken up by the first sound of breakfast being eaten. other than that, great hostel.
    USA, Mixed Group, 25-30
  • 9.1

    Superb

    19 Sep 2019
    Good place to stay and easy to walk to old city and Guggenheim. Clean rooms and nice communal area. Clean kitchen area. Good breakfast. Great staff. Helpful and friendly staff. Would recommend.
    England, Couple, 41+
  • 9.1

    Superb

    16 Aug 2019
    I was here for almost 1 week whilst doing a language course in Bilbao and had a great stay. Everything was very clean, there was plenty of space and facilities for all guests even when it got busy, and the staff were very kind to me. Muchas gracias :)
    England, Female, 25-30
  • 8.6

    Fabulous

    06 Jul 2019
    Good hostel, big lockers and convenient - although you'll probably need the bus, otherwise you can walk (I walked but without luggage)
    France, Female, 25-30
  • 8.6

    Fabulous

    18 May 2019
    Good hostel if you want to spend a night or 2 to rest.
    France, Male, 25-30
  • 8.3

    Fabulous

    20 May 2019
    Very comfy beds and lovely staff. Although a bit of a walk from the centre.
    England, Female, 25-30
  • 7.4

    Very Good

    08 Jun 2019
    The man on reception is the real saving grace here. I really appreciated how kind and helpful he was to everyone. The facilities need a bit of updating. The bed is quite uncomfortable, and it was a bit inconvenient not having a plug socket near your bed (it is located in the locker). The timed lighting in the bathroom and bedroom I also found inconvenient. A few extra comforts e.g a towel and already prepped bedding would make a world of difference. Nice touch to have breakfast in the morning.
    New Zealand, Female, 25-30
  • 6.9

    Good

    22 Jun 2019
    Not appropriate guidelines for walking towards hostel. it mentioned from metro station walk 15 minutes?? which direction nothing mentioned??? i have to ask many times to turn on AC as room feels like Oven! AC was on timer to save energy and money. During week AC off around 10pm when staff leave hostel and room light main switch off after 11pm and you cant turn on room light! Break fast was OK nothing special. City center was 15 minutes walk including 160 stairs, from metro station very steep
    England, Male, 25-30
  • 6.6

    Good

    11 Jul 2019
    good area, not a bad hostel but have never been to such a noisy hostel, woken up so many times as all the rooms are around main communal areas and sometimes groups of children stay. Extremely clean everywhere however did notice a cockroach in a bathroom one night.
    England, Female, 18-24
Read all reviews

Facilities

Free
  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
General
  • Adaptors
  • Air Conditioning
  • Card Phones
  • Ceiling Fan
  • Common Room
  • Cooker
  • Dishwasher
  • Dryer
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Microwave
  • Outdoor Terrace
  • Parking
  • Security Lockers
  • Self-Catering Facilities
  • Washing Machine
  • Wheelchair Friendly
Services
  • 24 Hour Security
  • Housekeeping
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Tea & Coffee Making Facilities
  • Vending Machines


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