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Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

1/10

Alla Lenz Hotel-Pension

Halbgasse 3-5 , Vienna, Austria
Book more than 7 days in advance for Free Cancellation.
8.5
  • Wonderful Location
  • Marvellous Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

Alla Lenz is pleased to welcome you to our family run hotel where we are delighted to meet the individual needs of our guests, in the pursuit of excellent service.

The hotel's central location, near the Art and History Museums of Vienna as well as the Vienna Burgtheatre and Vienna's main shopping street, Mariahilfer Strasse, is the perfect spot to begin exploring the many cultural delights Vienna has to offer the visitor.

We offer you comfortable and quiet rooms with shower, WC, hairdryer, telephone, cable-TV and minibar. Guests can also enjoy the hotel swimming pool and relax on our sun terrace.

Cancellation policy:
You can cancel your booking free of charge up to 2 days before arrival date.
In case of a late cancellation the property will charge your card with an amount equal to the first night of your stay. In case of a no show the property will charge the entire outstanding amount.

Breakfast is available for €10 per person per night.

Check Availability

Reviews & Ratings

  • Value For Money 8.0

  • Security 8.7

  • Location 8.7

  • Staff 8.7

  • Atmosphere 8.0

  • Cleanliness 9.3

  • Facilities 8.0


Latest Reviews

  • 8.9

    Fabulous

    29 Sep 2017
    Very friendly staff on the front desk. When entering the elevator on a Friday evening, the key of our room fell through the space between the elevator and the building. The man on the front desk kindly gave us a replacement and told us that the personnel would go underneath the elevator to retrieve the key, but that it would be until Monday. Our stay in Viena during the weekend was amazing and on Monday the key was retrieved without further trouble. It was overall a very nice experience!
    Mexico, Male, 31-40
  • 8.3

    Fabulous

    09 Jun 2018
    Great hotel, staff was super nice and the rooms were clean. Big thank you for the man at the reception who gave me a free 2-day ticket for public transportation.
    Finland, Female, 18-24
  • 8.3

    Fabulous

    03 Jun 2018
    Clean, comfortable. Close to tram and bus line, 15min walk to Westbahnhof train station, supermarket, restaurants, etc - But Quiet! Decent value for high priced Vienna. Stayed 4 nights. Staff was excellent except for one thing. When I checked in I said I wanted to pay in cash. On next to last day he charged my credit card - then was antagonistic when I asked for the charge to be reversed so I could pay cash.
    USA, Male, 41+
  • 8.3

    Fabulous

    11 Jun 2017
    Very nice and quiet rooms. Handy to railway station. Would certainly stay there again.
    New Zealand, Male, 41+
Read all reviews

Facilities

Free
  • Free WiFi
General
  • Breakfast Not Included
  • Elevator
  • Hair Dryers
  • Parking
  • Swimming Pool
Services
  • Currency Exchange
  • Internet Access
  • Tours/Travel Desk
Food & Drink
  • Bar
  • Minibar

Policies

  • Child Friendly
  • Credit Cards Accepted
  • No Curfew
  • Non Smoking
  • Taxes Included

Things to Note

Cancellation policy:
You can cancel your booking free of charge up to 2 days before arrival date.
In case of a late cancellation the property will charge your card with an amount equal to the first night of your stay. In case of a no show the property will charge the entire outstanding amount.

Breakfast is available for €10 per person per night.


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