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Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

We do not offer any deposit refunds for cancellations made 48 hours prior to the check-in date.
25% refund within 7 to 5 days prior to check-in.
50% refund within 13 to 8 days prior to check-in.
Full refund on cancellation made with 2 weeks' notice.

Additional Terms and Conditions

Security Deposit of 50% required to confirm the reservation.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

1/30

Alma Nativa Hostel

Book more than 14 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

☀ ALMA NATIVA HOSTEL ☀ is a cosy, friendly & inviting space created as a home away from home, for all travellers adventuring around Chile. Here we welcome solo travelers, couples, families and groups from all around the world.

Alma Nativa Hostel offers magical views of the active Volcano: Ruka Pillan/Volcan Villarrica, a hammock heaven amongst the trees, spacious and relaxing areas to unwind and enjoy the energy and pace of Pucon, a seasonal outdoor swimming pool, a shared lounge with games and books to enjoy, onsite private parking, a communal kitchen and restaurant with home made food.


Hosted by a bi-lingual Chilean / Australian family, we welcome our guests with a big smile and a world of information about Pucon and the surrounding areas. Our tour desk at reception offers a range of activities ranging from rafting, climbing the volcano, visiting the various hot springs in the area, tour de la zona and many more.

We are located in the heart of Pucon about 600m walking distance from local artisan markets, restaurants, bars and super markets. The ‘beach’ located at the Villarrica Lake is 400m walking distance from the hostel. 16 km from Ski Pucon, 18 km from Ojos del Caburgua Waterfall and 18 km from Villarrica Volcano. The nearest airport is La Araucanía International, 90 km from Alma Nativa Hostel. All bus terminals are within 1km walking distance from the hostel.

Alma Nativa Hostel Policies & Conditions:

Cancellation policy: 48h before arrival. In case of a late cancellation or No Show, you will be charged the first night of your stay.

Check in from 14:00 to 21:00 .
Check out before 11:00 .
You may use the communal area after check out, however, there is an additional charge for the kitchen (2,000) and or shower (2,000) use after 11:00 am.

Payment upon arrival by cash, credit cards, debit cards. This property may pre authorised your card before arrival.
Taxes not included - 19.00%
Breakfast not included - 2500 CLP per person per day.
3,000 CLP key deposit upon arrival and returned at check-out.

No curfew.
We do not accept customers younger than 15 years of age.
Reception from 9:30 to 21:30
No pets
Smoking is not allowed in room; but we have certain smoking area. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.5

  • Security 10.0

  • Location 9.5

  • Staff 10.0

  • Atmosphere 9.0

  • Cleanliness 9.0

  • Facilities 9.5


Latest Reviews

  • 10.0

    Superb

    15 Dec 2019
    Nice place close to town center and plenty of space.
    Poland, Male, 41+
  • 9.7

    Superb

    12 Jan 2020
    I got here sick and the owner made me tea and translate the doctor who came to check on me. All the days after she took care of me just like a second mother. She runs the place with her husband and two daughters. It's has a beautiful pool and a lot of space in the yard with 3 cute dogs. The dormitory are nice and warm and not bunk bed, which is the best. Everything is clean and there's separated bathrooms and showers. They have the best breakfast I've seen in a long time - including eggs
    Israel, Female, 18-24
Read all reviews

Facilities

Free
  • Free City Maps
  • Free WiFi
  • Linen Included
General
  • BBQ
  • Cable TV
  • Common Room
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Microwave
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • Swimming Pool
Services
  • Airport Transfers
  • Housekeeping
  • Internet Access
  • Late check-out
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Meals Available
  • Tea & Coffee Making Facilities
Entertainment
  • Wi-Fi


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