Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

Welcome to AlterNative Hostel!

Ours is a kind and friendly place that welcomes travelers from all across the world. We have a wealth of experience hosting travelers of all kinds. From backpackers to adventure motorcyclists, we know what travelers need and value during their stay.

AlterNative Hostel offers its guests a convenient and comfortable location at the corner of Calle Larga and Avenida Huayna Capac. The former is Cuenca's main hotspot for bars and restaurants, and the latter offers fast and easy access to the local airport and bus terminal. We are within walking distance of the historic center of Cuenca, and the Museo Pumapungo is just a few footsteps from our doors.

We provide fast 24-hour WiFi in all rooms and common areas.
Our hostel has hot water 24 hours a day.
In addition to the hostel's shared kitchen, we offer a special discount for breakfast at our specialty coffee house next door, as well as a full all-day menu.

We accept cash only for payment of the balance of your reservation. View House Rules

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Reviews & Ratings

  • Value For Money 9.5

  • Security 9.6

  • Location 9.1

  • Staff 9.6

  • Atmosphere 8.7

  • Cleanliness 9.7

  • Facilities 9.3

Latest Reviews

  • 10.0


    07 Feb 2019
    Very nice cosy facilities and comfy beds, the location of the hostal was perfect, Stay here!!
    England, Female, 25-30
  • 10.0


    06 Feb 2019
    Wonderful place in the center of the city. Kindly people working in front desk and cafeteria. Excelent attention and good price.
    USA, Female, 25-30
  • 10.0


    03 Feb 2019
    Honestly could not recommend this hostel enough! Its a relax pleace, it was great value for money and a great load to meet other like minded travellers from other countries and there are many communal spaces to hang out together. The staff were very friendly and chilled out and helpful. The breakfasts were yummy in the cafeteria (discount for guest) and the facilities were good for the price of the hostel. Location was ideal, a short walk from the city centre and a supermarket.
    England, Male, 25-30
  • 10.0


    02 Feb 2019
    A really clean place with the perfect location to walk around the city. I really recommend it.
    USA, Female, 25-30
  • 10.0


    30 Nov 2018
    This hostel is cozy and comfortable. Bathrooms were cleaned twice throughout the day. The water heater is tankless so the hot water doesn't run out. There is secure parking for motorcycles. The cafe next door offers brunch, sandwiches, coffee and alcohol. The front door is kept locked and lockers are available; staff can hold your bags in storage if the lockers are not big enough. I really like the staff, they are friendly and good people. I met two other adventure riders here, which was cool.
    USA, Male, 25-30
  • 9.7


    25 Feb 2019
    Loved this hostel. It was super clean, chilled out and had great facilities including a Netflix area where everyone could hang out and a decent kitchen space. Staff were very helpful and you can get a discount in the cafe next door which do amazing breakfasts!
    England, Female, 25-30
  • 9.7


    13 Feb 2019
    Couldn't really ask for much more from a hostel
    England, Male, 41+
  • 8.9


    03 Apr 2019
    Checkout is at 10am, which they will politely tell you that they have 0 wiggle room on. The room was cheap enough though ($12 for a single), so I decided to pay for an extra night just so that I could leave later. Aside from that, the guy at the front desk was really polite and helpful. The room could've used a fan, and if you opened the windows, you'd get a lot of street noise. But aside from those things, I might stay again if Airbnb doesn't have any other good options in the area.
    USA, Male, 31-40
  • 8.3


    01 Mar 2019
    A really comfy and clean place for our stay in Cuenca. Very friendly and accommodating staff - helped us deal with some really tough timings of arrivals and departures. Highly recommend for a visit to Cuenca
    England, Male, 25-30
  • 6.0


    13 Oct 2018
    Average hostel. Out of the way of most things. No lockers in the rooms. The sheets on the bed smelt funky and didn’t look clean. The staff were nice and were able to help with information on buses. They allowed us to keep our bags in the hostel and chill in the limited social area until we got our night bus. You get a discount at the cafe next door.
    Ireland, All Female Group, 18-24
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  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • Towels Included
  • Adaptors
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Common Room
  • Cooker
  • Fridge/Freezer
  • Hot Showers
  • Microwave
  • Outdoor Terrace
  • Parking
  • Security Lockers
  • Self-Catering Facilities
  • Utensils
  • Washing Machine
  • 24 Hour Reception
  • 24 Hour Security
  • Bicycle Hire
  • Housekeeping
  • Internet Access
  • Internet café
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Mini-Supermarket
  • Restaurant
  • Tea & Coffee Making Facilities
  • DVD's
  • Wi-Fi