Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Wonderful Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

Welcome to AlterNative Hostel!

Ours is a kind and friendly place that welcomes travelers from all across the world. We have a wealth of experience hosting travelers of all kinds. From backpackers to adventure motorcyclists, we know what travelers need and value during their stay.

AlterNative Hostel offers its guests a convenient and comfortable location at the corner of Calle Larga and Avenida Huayna Capac. The former is Cuenca's main hotspot for bars and restaurants, and the latter offers fast and easy access to the local airport and bus terminal. We are within walking distance of the historic center of Cuenca, and the Museo Pumapungo is just a few footsteps from our doors.

We provide fast 24-hour WiFi in all rooms and common areas.
Our hostel has hot water 24 hours a day.
In addition to the hostel's shared kitchen, we offer a special discount for breakfast at our specialty coffee house next door, as well as a full all-day menu.

We accept cash only for payment of the balance of your reservation. View House Rules

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Reviews & Ratings

  • Value For Money 9.0

  • Security 9.6

  • Location 8.3

  • Staff 9.3

  • Atmosphere 8.1

  • Cleanliness 9.5

  • Facilities 9.1

Latest Reviews

  • 10.0


    19 Apr 2019
    Nice building
    USA, Male, 18-24
  • 10.0


    07 Feb 2019
    Very nice cosy facilities and comfy beds, the location of the hostal was perfect, Stay here!!
    England, Female, 25-30
  • 9.7


    17 May 2019
    Good wifi, hot showers, and the shared bathrooms are super clean. We found that there was enough toilets and showers in the hostel. They do not do breakfast, however there’s a cafeteria attached to the hostel, and a huge supermarket a couple of blocks away and the hostel has a decent kitchen. Staff are really nice, on the day of checkout we had an overnight bus and they allowed us to still hang out in their netflix room and eat our dinner. Really relaxed vibe, lovely hostel would stay again.
    Australia, Couple, 25-30
  • 9.7


    11 May 2019
    Everything is great except.............. the noise! It is next to the busiest street with motorists honking, etc. But if you do not mind that, stay. I like that they had couches on each floor to stay and read and you are not coup in your room although I did not stay there to read.
    USA, Female, 41+
  • 9.7


    25 Feb 2019
    Loved this hostel. It was super clean, chilled out and had great facilities including a Netflix area where everyone could hang out and a decent kitchen space. Staff were very helpful and you can get a discount in the cafe next door which do amazing breakfasts!
    England, Female, 25-30
  • 9.7


    13 Feb 2019
    Couldn't really ask for much more from a hostel
    England, Male, 41+
  • 9.4


    04 May 2019
    Good kitchen, Netflix, good WiFi, lockers, clean and nice bathrooms. Helpful staff, good location short walk away from the centre, right by pumapungo museum and walkable to the bus station. Breakfast not included but available at reasonable price at next door café.
    England, Male, 25-30
  • 9.1


    22 Apr 2019
    Friendly staff and nice hostel. Like 10 mins walk to the center which is totally fine.
    Germany, Female, 18-24
  • 8.9


    03 Apr 2019
    Checkout is at 10am, which they will politely tell you that they have 0 wiggle room on. The room was cheap enough though ($12 for a single), so I decided to pay for an extra night just so that I could leave later. Aside from that, the guy at the front desk was really polite and helpful. The room could've used a fan, and if you opened the windows, you'd get a lot of street noise. But aside from those things, I might stay again if Airbnb doesn't have any other good options in the area.
    USA, Male, 31-40
  • 8.3


    01 Mar 2019
    A really comfy and clean place for our stay in Cuenca. Very friendly and accommodating staff - helped us deal with some really tough timings of arrivals and departures. Highly recommend for a visit to Cuenca
    England, Male, 25-30
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  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • Towels Included
  • Adaptors
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Common Room
  • Cooker
  • Fridge/Freezer
  • Hot Showers
  • Microwave
  • Outdoor Terrace
  • Parking
  • Security Lockers
  • Self-Catering Facilities
  • Utensils
  • Washing Machine
  • 24 Hour Reception
  • 24 Hour Security
  • Bicycle Hire
  • Housekeeping
  • Internet Access
  • Internet café
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Mini-Supermarket
  • Restaurant
  • Tea & Coffee Making Facilities
  • DVD's
  • Wi-Fi