Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

Very cozy and special place to stay in the city.

Apartment very private and independent of the main house. It is located at the end of the owners· house. There is a backyard between both houses with terrace where guests can take a sunbath and enjoying the natural air.

The property is located in Santa Clara city between the Military Hospital and the Zoo ( Children Park ). In front of the property there is an environment project called “ Naturarte “.

The apartment consist of living room with television set, refrigerator and fan, one bathroom with capability for 3 people and provided with 2 beds, one wedding bed and one personal, conditioned air and fan and a bathroom.


Ana y Arley Policies and Conditions

Cancellation policy: 72h before arrival.

Check in from 14:00 to 23:00 .
Check out before 12:00 .

Payment upon arrival by cash.

Taxes included.
Breakfast not included.

General.
The reception is open 24 hours per day.
Check In is flexible at the same time. I mean that, if the client arrive before 14:00 (for example in the morning) and the room is empty he can take it.

No curfew.
Child friendly. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 10.0

  • Security 10.0

  • Location 9.0

  • Staff 10.0

  • Atmosphere 10.0

  • Cleanliness 10.0

  • Facilities 10.0


Latest Reviews

  • 10.0

    Superb

    21 Apr 2019
    An amazing stay! Arley was so helpful from the moment we booked. He even offered to pick us up if we arrived by bus. The room is in its own little building at the back of their house with its own bathroom. We had very limited time in Santa Clara and Arley sat down and planned it with us so we saw everything we could in our time. He even recommended places to stop for food and drinks. It may look far out on a map but it was a short walk to everything and nice and quiet at night.
    Ireland, Couple, 31-40
  • 10.0

    Superb

    14 Jan 2019
    I am very happy to be at Ana y Arley hostel. The room which comes with two beds, twin and queen, is clean. Private bathroom comes along with it. Originally I thought I would be sharing banks. To my surprise, I got an independent guest house. The food!! Breakfast is served. I would say a 3 or 4 star hotel breakfast. Ana and Arley are phenomenon hosts. They would answer your question promptly. They help me with directions * pl attractions and places to dine. I do definitely recommend this place.
    Canada, Male, 41+
  • 10.0

    Superb

    11 Jun 2018
    We are 2 girls from Sweden that have been living at many casa particulares in cuba and Ana and Arleys place is our favorite. Arley is the perfect man to help you with whatever you need and he planned our short visit in Santa Clara perfectly. He helped us to find everything and also searched for places that we were interested in, he was also there for us 24 hours a day and we felt so confortable to ask him for whatever we needed. A big plus is also that he can speak really good english!
    Sweden, All Female Group, 25-30
  • 10.0

    Superb

    08 Nov 2017
    Arley is great guy, very helpful and caring. Highly recommend place to stay.
    Poland, Male, 41+
  • 9.7

    Superb

    10 Mar 2019
    we had been hosted very kind by Arley,all was very well, :)
    Turkey, Male, 31-40
  • 9.7

    Superb

    18 Apr 2018
    We highly recommend this casa! Ana and Arley are the best. Arleys English is great and he is so helpful! We only had one day in Santa Clara and he planned our day perfectly for us, explaining everything using a map, and even walked with us a few blocks to show us where to go. We loved our stay here!
    Australia, Couple, 25-30
  • 9.7

    Superb

    19 Mar 2018
    Enjoyable experience! I travelled around Cuba for two weeks and stayed in 6 casaa, this is my favourite! Arley and Ana are very friendly. Arley offered to pick me up at bus station when I arrived and walked me there when I left. Upon arrival, he gave me a map and explained clearly all the tips. One night I was lost on the street and Arley went out to pick me up. He speaks good English and we had a nice chat. Everything is clean, located between bus station and downtown, efficient laundry.
    Hong Kong, Female, 31-40
  • 9.7

    Superb

    03 Dec 2017
    I had SUCH a wonderful stay while in Santa Clara! The room was wonderful, and actually separate from the front house so very private. Easy walking to the center and all the sights. Was given a map upon arrival and told what I should see that day and the next depending on wht would be open/closed, and was very thankful for that. Set up a great taxi service back to Havana as well. Overall, very excellent, and would recommend!
    USA, Female, 31-40
  • 9.4

    Superb

    27 Nov 2018
    great stay in a strategic location, just between the Memorial complex and the Viazul terminal, at walk distance from the center, with a wonderful host providing with a lot of tips
    Italy, Male, 31-40
  • 8.6

    Fabulous

    20 Jul 2018
    This place is great! Only a ten minute walk from the centre, rooms with air con and grest value. Arley was so helpful, walking us to the bus station and telling us where everything was located. His English is amazing so it was really easy to talk with him about different things. Even helped us buy some cigars!!
    Ireland, Male, 18-24
Read all reviews

Facilities

Free
  • Free City Maps
  • Towels Included
General
  • Air Conditioning
  • Breakfast Not Included
  • Fridge/Freezer
  • Hot Showers
  • Iron / Ironing Board
  • Outdoor Terrace
  • Reading Light
  • Self-Catering Facilities
  • Wheelchair Friendly
Services
  • 24 Hour Security
  • Airport Transfers
  • Housekeeping
  • Laundry Facilities
  • Shuttle Bus
  • Tours/Travel Desk
  • Wake-up calls
Food & Drink
  • Meals Available


×