Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Brilliant Staff
  • Awesome Cleanliness
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Property Description

Arena House is a period property located in the heart of Liverpool and consists of 54 single bedrooms across five floors. Room rental is inclusive of WiFi and utilities.

We have L1 location minutes away from shops, bars, restaurants and public transport links, making it the perfect choice for visitors, students and working professionals in the heart of Liverpool.

Each room has a flat-screen TV and each floor has two shared kitchens and bathrooms, all regularly cleaned and maintained by our onsite team.

Arena House Policies & Conditions:

Cancellation policy: 48 hours before arrival.

Check in from 14:00 to 23:00 .
Check out before 10:30 .

Payment upon arrival by cash, credit cards, debit cards.
This property may pre-authorise your card before arrival.
2.5% for credit card payments.

Taxes included.
Breakfast not included.

Reception: Monday - Friday 9-5, out of hours instructions are given for check ins outside these times.
No curfew.
We do not accept customers younger than 18 years of age.
Non smoking. View House Rules

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Reviews & Ratings

  • Value For Money 9.0

  • Security 8.7

  • Location 9.3

  • Staff 7.6

  • Atmosphere 7.6

  • Cleanliness 7.0

  • Facilities 7.9

Latest Reviews

  • 10.0


    01 Jun 2019
    Friendly welcome. Great location. Great private bedroom and great value. Helpful staff had my room early ready for an early check-in. Only downside, didn't get an email about the code change (to get into the building) on my final day so had to call. Also the shower in one of the shared bathrooms was ridiculously hot and I couldn't change the temp. Overall though a very good place and I would return. Thank you!
    Ireland, Male, 25-30
  • 10.0


    20 May 2019
    It’s definitely the best hostel in Liverpool that you can stay in a private room in returns of a minimum hostel price. The location was perfect and close both to the train station/coach station and to Pierhead. It is on the walking distance to them. It was good that they send the details about the door password, room or wi-fi. If I come to Liverpool again, it would definitely be my first choice! Thank you Arena House :)
    Turkey, Female, 18-24
  • 10.0


    03 May 2019
    Highly recommended . Good location and comfort
    India, Male, 25-30
  • 10.0


    25 Apr 2019
    Will come again next time
    Malaysia, Male, 31-40
  • 9.4


    12 Jun 2019
    Very convenient location close to coach station & centre. I received an email with instructions to check in as I was late to do so, which was extremely helpful! Rooms are individual. My room had a window, a wardrobe, a TV set, a desk & chair. Spacious & well-equipped kitchen. Clean communal bathrooms. The only drawbacks would be (1)the old mattress in my room, (2)the TV in the room didn't have a good signal, but there's also one in the kitchen. Overall a very good experience! Will recommend.
    Greece, Female, 25-30
  • 9.4


    03 May 2019
    The place is great, but if you look for a place to Meet people is no the one. You have a room for you, with a heater that is perfec. If the resta of the people is not clean the common áreas are dirty. They let me use the from a few hora more so with that they eran my Hera Ill definitive came back
    Argentina, Male, 31-40
  • 8.9


    17 Apr 2019
    Great location. Close to bold street bars and restaurants.
    Canada, Male, 31-40
  • 7.7

    Very Good

    29 May 2019
    Room was cozy, The mattress was a bit flimsy, could feel the springs when laying on it. Room was very clean, however the kitchen was messy, w/ rotting smelly food in the fridge (log said it hadn't been checked in a month) Shared bathroom was semi-clean - shower had hairs/ a little dirty. Log said hadn't been cleaned in about a week. Minimal interaction with staff (check in info sent by email) Overall worth it for a private room at the price/location.
    USA, Male, 25-30
  • 7.7

    Very Good

    18 May 2019
    Had my own room for £17.99 last minute and it did the job. Was clean and basic and I thought it was okay. Perfect location. I didn’t see any staff as the check in is relatively fast as you get emailed the code and your room is left open so I’m not sure what the staff are like. Perfect location, quiet, and would stay again. The toilet roll is left in your room. Would be nice if they had hand soap for bathrooms. But great for cheap last minute! Especially for your own room
    England, Female, 25-30
  • 6.3


    19 Apr 2019
    Well the bathroom and common spaces where usually not so clean. And what i found the most annoying.. people where really loud at all hours, i mean 2/3 am, and made it really difficult to sleep. I really appreciated the easy check in/out system: they send you an email prior to your arrival telling you everything you need and you don’t need to do a personal check in
    Argentina, Male, 25-30
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  • Free Internet Access
  • Free WiFi
  • Towels Included
  • Breakfast Not Included
  • Card Phones
  • Fridge/Freezer
  • Hot Showers
  • Microwave
  • Reading Light
  • Housekeeping
  • Late check-out
  • Laundry Facilities
  • Reception (limited hours)