Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Brilliant Staff
  • Good Cleanliness
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Property Description

Arena House is a period property located in the heart of Liverpool and consists of 54 single bedrooms across five floors. Room rental is inclusive of WiFi and utilities.

We have L1 location minutes away from shops, bars, restaurants and public transport links, making it the perfect choice for visitors, students and working professionals in the heart of Liverpool.

Each room has a flat-screen TV and each floor has two shared kitchens and bathrooms, all regularly cleaned and maintained by our onsite team.

Arena House Policies & Conditions:

Cancellation policy: 48 hours before arrival.

Check in from 14:00 to 23:00 .
Check out before 10:30 .

Payment upon arrival by cash, credit cards, debit cards.
This property may pre-authorise your card before arrival.
2.5% for credit card payments.

Taxes included.
Breakfast not included.

Reception: Monday - Friday 9-5, out of hours instructions are given for check ins outside these times.
No curfew.
We do not accept customers younger than 18 years of age.
Non smoking. View House Rules

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Reviews & Ratings

  • Value For Money 7.7

  • Security 8.2

  • Location 9.3

  • Staff 7.0

  • Atmosphere 6.3

  • Cleanliness 6.0

  • Facilities 6.5

Latest Reviews

  • 9.1


    25 Jul 2019
    This is my second visit here and I'm so glad I re-booked, as I needed a cheap but decent place, that let me come and go, yet was secure and had a good reputation.
    England, Male, 41+
  • 8.6


    01 Aug 2019
    All rooms are for one person, private which i liked the most. It also has tv in the room. You have to share kitchen and toilet but toilets smell really bad and not cleaned :-/ it was hard to use. It's really loud at night because it's near to central, clubs and bar but at the same time it's in good location so i can't blame
    South Korea, Female, 18-24
  • 7.4

    Very Good

    24 Jul 2019
    I didn't see any staff at all, the office is closed from 4pm to 10 am. There's TV in room, storage space and clothes hangers. Kitchen is basic with no mugs/cups for making tea/coffee (also not provided). Didn't cook so didn't use any utensils or appliances apart from kettle, but couldn't make tea as no mugs! It feels like student accommodation but quieter and cleaner. I had difficulty getting to the third floor as there's no lift. But it's quiet and I had a good nights sleep.
    England, Female, 41+
  • 6.3


    11 Jul 2019
    A fitting place for a couple of nights stay but only for sleeping. Good to have own private room, ext. security is fine but could do with a latch on each door inside the room. Bed springs were giving way, not the most comfortable. Kitchen had a greasy feel. Showers & toilets are passable but not comfortable. The room I had was facing the street and even with the window closed, it does not filter out any noise at all - the street is always busy all night with pedestrians & curtains let in light.
    Australia, Female, 31-40
  • 5.7


    11 Jul 2019
    The rooms were on point but the toilets and kitchen were not. They need to clean those up more regularly. It was a high risk taking a shower there.
    Zimbabwe, Male, 41+
  • 5.4


    23 Aug 2019
    Decent premises in that it's cheap because there are no staff. However, there is very little quality control so it comes across as a bit of a hole. I liked the location and that I had my own room but there is no staff support. If something bad happened at night you'd be screwed.
    England, Male, 31-40
  • 5.4


    17 Aug 2019
    Not a very clean place. Unsupervised
    Australia, Male, 41+
  • 5.1


    22 Aug 2019
    Booked this last minute and photos don’t give an overall picture. Rooms were great in that we got individual ones and had our own space and were clean. Bathrooms were not clean at all. Travelling as a female alone security is my main concern and to have the police come was not acceptable.
    Australia, Female, 18-24
  • 4.6


    29 Jul 2019
    Having a single room was nice, but the bathrooms and kitchen were atrocious. Needs cleaning
    Canada, Female, 18-24
  • 4.6


    22 Jul 2019
    The whole place needs an overhaul. Seriously.
    USA, Male, 31-40
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  • Free Internet Access
  • Free WiFi
  • Towels Included
  • Breakfast Not Included
  • Card Phones
  • Fridge/Freezer
  • Hot Showers
  • Microwave
  • Reading Light
  • Housekeeping
  • Late check-out
  • Laundry Facilities
  • Reception (limited hours)