Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Wonderful Location
  • Brilliant Staff
  • Good Cleanliness
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Property Description

Arena House is a period property located in the heart of Liverpool and consists of 54 single bedrooms across five floors. Room rental is inclusive of WiFi and utilities.

We have L1 location minutes away from shops, bars, restaurants and public transport links, making it the perfect choice for visitors, students and working professionals in the heart of Liverpool.

Each room has a flat-screen TV and each floor has two shared kitchens and bathrooms, all regularly cleaned and maintained by our onsite team.

Arena House Policies & Conditions:

Cancellation policy: 48 hours before arrival.

Check in from 14:00 to 23:00 .
Check out before 10:30 .

Payment upon arrival by cash, credit cards, debit cards.
This property may pre-authorise your card before arrival.
2.5% for credit card payments.

Taxes included.
Breakfast not included.

Reception: Monday - Friday 9-5, out of hours instructions are given for check ins outside these times.
No curfew.
We do not accept customers younger than 18 years of age.
Non smoking. View House Rules

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Reviews & Ratings

  • Value For Money 8.5

  • Security 8.0

  • Location 8.8

  • Staff 7.5

  • Atmosphere 7.0

  • Cleanliness 6.5

  • Facilities 7.5

Latest Reviews

  • 8.9


    23 Mar 2019
    I used Arena a house for a one night stay for a social night out in Liverpool. Received my email for check in, with the door key code.. The room is small, like student accommodation, but I expected that, and liked the fact that it was a private single room and not in a dormitory like many hostels. The room was clean, the shared bathroom was a little tired, but nice and clean, and everything worked just as it should. The lounge and kitchens looked clean and well equipped. I would recommend.
    England, Male, 41+
  • 8.6


    03 Apr 2019
    Great clean basic accommodation near town centre where you can stay for £17 per night and park your car outside the door for £5 what more can i say and Liverpool is just the dogs for a night out good times!!
    England, Male, 41+
  • 8.6


    15 Mar 2019
    Great place to stay, central and value for money. Room was clean and bed very comfy. Only downside was the smell from the dirty moos left in the bathrooms it was overwhelming. Try putting them in some bleach and water would make all the difference! Overall a great place to stay
    England, Female, 41+
  • 8.6


    21 Sep 2018
    After looking at the reviews on HostelWorld before booking, I wasn't sure what to expect. Having stayed at the property, I don't understand where all of that hate comes from. I stayed in a basement room. It was no-frills, but clean, warm, secure and quiet. With CCTV throughout the building, I felt safe and reassured. Staff were friendly and responsive. The only downside was that the mattress in my room was obviously worn and tired, with prominent springs.
    England, Female, 31-40
  • 8.3


    01 Oct 2018
    Great location, but no real communal place to meet other travelers. I like hostels to meet people. However, its fairly quiet. My bed killed my back and the laundry facility is pretty bad. I basically wasted a whole day trying to do laundry.
    USA, Male, 31-40
  • 7.4

    Very Good

    28 Jul 2018
    Great place to get your head down for a weekend spent on the tiles. Remember the lock code for the bathroom kitchen though, you will appreciate that at 7am busting and dehydrated. Room was spot on, bathroom wasn’t exactly nice, secure enough and quiet enough. Location is brilliant right near Liverpool One.
    England, Male, 25-30
  • 6.9


    11 Aug 2018
    Felt like student accommodation. Rooms were spacious, beds comfortable enough. Bathrooms were quite frankly disgusting unfortunately. Not clean at all and no hot water. Apart from that, the location was ideal and we enjoyed our stay.
    Scotland, All Male Group, 18-24
  • 6.3


    19 Apr 2019
    Well the bathroom and common spaces where usually not so clean. And what i found the most annoying.. people where really loud at all hours, i mean 2/3 am, and made it really difficult to sleep. I really appreciated the easy check in/out system: they send you an email prior to your arrival telling you everything you need and you don’t need to do a personal check in
    Argentina, Male, 25-30
  • 6.0


    09 Jun 2018
    It was ok for the money but there were a few issues with my room (but not enough to complain really). Pros: The location is good and right next to the local night life, but that means it is noisy. I expected this though. Cons: There was popcorn down the side of the bed, the window wouldn't stay closed and the mattress was terrible. The lock on one of the bathroom doors near the entrance is broken. But it was cheap and no worse than I expected. I'd only stay again if I really had to.
    England, Male, 41+
  • 4.6


    04 Sep 2018
    Duty place and power facilities.
    Italy, Male, 41+
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  • Free Internet Access
  • Free WiFi
  • Towels Included
  • Breakfast Not Included
  • Card Phones
  • Fridge/Freezer
  • Hot Showers
  • Microwave
  • Reading Light
  • Housekeeping
  • Late check-out
  • Laundry Facilities
  • Reception (limited hours)