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Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Wonderful Location
  • Marvellous Staff
  • Fantastic Cleanliness
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Property Description

Arenal Backpackers Resort is the 5-star property of Costa Rica. This beautiful hostel/resort has a spectacular view of the Arenal Volcano, and is just a few minutes walk from the town centre and bus stop. The open setting of the property also makes it the perfect place for meeting fellow travelers.

Facilities include: Pristine swimming pool, with wet bar and sun loungers, A large garden with hammocks, Games: cards, board games, twister, slip n slide, etc, Free internet room with A/C and wireless access, Information and Tour Desk, Restaurant, Fully bilingual staff and 24 hour security

In the rooms: Private bathroom with hot water, Lockers, New thick mattresses, pillows, and linen, Key card access & A/C


Tents:
We have a brand new deluxe camping area! This area is covered and each tent has a double mattress, lighting, power sockets and an outside locker room.

Private rooms:
-All private rooms have: Flat screen TV with cable, 1 or 2 Double Beds, A/C, Lockers, Towels, Private bathrooms with hot water, New thick mattresses, pillows and linen

-Cancellations and reservation changes must be made by EMAIL ONLY up to 72 hours (3 days) prior to your arrival free of charge if you cancel 2 days before your arrival you will be charged for your 1st night only , after this period of time (48 hours ) you will be charged the total of the reservation same applies to “no shows “ thanks for your cooperation
- Please send us an estimated arrival time, if you arrive later than that let us know to extend your reservation.
- No underage kids and teens in the dorms.
-There is a $1 deposit for your room key when you stay in the dorms refundable when you return the key
-There is a $5 deposit for your towels when you stay in a private room for your towels
-Payment at arrival has to be cash you can also pay with card knowing there is a 5% extra when using the card View House Rules

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Reviews & Ratings

  • Value For Money 8.8

  • Security 9.3

  • Location 8.9

  • Staff 8.4

  • Atmosphere 8.4

  • Cleanliness 9.2

  • Facilities 8.6


Latest Reviews

  • 10.0

    Superb

    03 Feb 2019
    Really fantastic hostel. Great staff! I asked for some suggestions about dining in the area and received a really helpful and heartfelt response. Awesome views of the volcano from the pool.
    USA, Female, 31-40
  • 9.7

    Superb

    08 Feb 2019
    This hostel blew me away. It's absolutely beautiful. It literally feels like a mini-resort. Check-in was smooth. The onsite restaurant has good food and the bar has a great happy hour. All the great shops and restaurants nearby. The property doesn't set anything up for guests to socialize, but it's easy to meet people by the nice pool and common areas. The beds were thick and comfortable. They don't provide towels so bring one with you. Overall, I was EXTREMELY happy with this hostel!
    USA, Male, 25-30
  • 9.4

    Superb

    17 Feb 2019
    The staff and facilities at this hostel were fantastic. The pool was great, the food was good (and good value), and one of the staff helped us set up our sim cards. They work in USD, which was a little surprising. Atmosphere is mostly a function of who is there, because there wasn't much effort on the hostel's part.
    Canada, All Male Group, 25-30
  • 9.4

    Superb

    11 Feb 2019
    I stayed in the tent and really enjoyed it. I was wonrried about the noise, but I actually slept very well and didn’t notice any excessive noise. The staff was helpful and friendly . The atmosphere was great and the facilities were very clean. It was a great experience.
    USA, Couple, 25-30
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Facilities

Free
  • Free Internet Access
  • Free WiFi
  • Linen Included
General
  • Air Conditioning
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Common Room
  • Hot Showers
  • Key Card Access
  • Outdoor Swimming Pool
  • Parking
  • Safe Deposit Box
  • Security Lockers
  • Swimming Pool
  • Towels Not Included
Services
  • 24 Hour Security
  • Airport Transfers
  • Currency Exchange
  • Fax Service
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Shuttle Bus
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Restaurant
Entertainment
  • Pool Table
  • Wi-Fi

Awards

  • 2010

    1st, Country Winners Costa Rica

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