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Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Fantastic Cleanliness
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Property Description

Arenal Backpackers Resort is the 5-star property of Costa Rica. This beautiful hostel/resort has a spectacular view of the Arenal Volcano, and is just a few minutes walk from the town centre and bus stop. The open setting of the property also makes it the perfect place for meeting fellow travelers.

Facilities include: Pristine swimming pool, with wet bar and sun loungers, A large garden with hammocks, Games: cards, board games, twister, pool table, slip n slide, etc, Free internet room with A/C and wireless access, Information and Tour Desk, Restaurant, Fully bilingual staff and 24 hour security

In the rooms: Private bathroom with hot water, Lockers, New thick mattresses, pillows, and linen, Key card access & A/C


Tents:
We have a brand new deluxe camping area! This area is covered and each tent has a double mattress, fan, lighting, power sockets and an outside locker room.

Private rooms:
-All private rooms have: Flat screen TV with cable, 1 or 2 Double Beds, A/C, Lockers, Towels, Private bathrooms with hot water, New thick mattresses, pillows and linen

Cancellation and Reservation Changes Policy:
* Cancellations and reservation changes must be made by email only.
*  Reservations can be cancelled up to 72 hours (3 days) prior to your arrival free of charge if you cancel 2 days before your arrival you will be charged for your 1st night only , after this period of time (48 hours ) you will be charged the total of the reservation same applies to “no shows “ thanks for your cooperation
* Reservation changes have to be done by email only, phone calls or messages at the front desk are not valid, and you need to bring the email with the acceptance of your changes in order to be validated,
* Non-Refundable : Your booking is non-refundable, if you choose to cancel or modify your booking, or in case of a no-show, you will still be charged the full cost of your booking.
* Last minute bookings: Reservations made only 3 days before your arrival date or within this period of time are non-refundable or accept any changes

- No underage kids and teens in the dorms.
-No kitchen
-Parking area $10 per day
- All reservations must be made at least 48 hours in advance.
-Front Desk opening hours from 7:00 am untill 10:00 pm.
Check in from 2 pm to 8 pm.
-Quiet hours after 11pm.
- Check Out - 10am.

Deposits:
1. There is a $1 deposit (refundable) when you return your key at check out , when staying in dorms
2. There is a $5 deposit (refundable) when you return your towels at check out , when staying in private rooms
3. The remaining balance has to be paid at arrival in cash ( USD or COLONES), in case you do not have cash you can go to the ATM or use your card for a 5% extra fee View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 8.6

  • Security 9.4

  • Location 9.1

  • Staff 8.7

  • Atmosphere 8.5

  • Cleanliness 9.1

  • Facilities 8.6


Latest Reviews

  • 10.0

    Superb

    14 May 2019
    Very good hostel. Felt like a hotel. Would recommend
    England, Male, 18-24
  • 10.0

    Superb

    11 Apr 2019
    The room was clean, staff was nice, and the pool was very refreshing! The staff was very helpful with calling taxis and booking tours. I recommend this place and would stay again!
    USA, Female, 18-24
  • 9.7

    Superb

    07 May 2019
    Very nice hostel ! We were in the tent and it was a super experience. No insect in it and very clean ! They have a nice pool and good and cheap meals ! I totally recommend that hostel ! :)
    Canada, Male, 18-24
  • 9.7

    Superb

    25 Apr 2019
    If you're in the area I can't imagine staying anywhere else!
    USA, Female, 41+
  • 9.1

    Superb

    13 May 2019
    Great hostel. Pool is hotel standard. Nice small bar area with pool table. Very competent staff, they really helped with bookings. Good vibes from other guests. Thanks
    England, Male, 31-40
  • 8.9

    Fabulous

    12 Apr 2019
    This hostel was very luxurious and fancy, a big change from most hostels. I would say where they shine is the pool area and eating area, very well designed. The security to get into the hostel was high tech and you needed to be buzzed in, so you felt safe from a not so safe busy street. The only thing I would complain about here was they didn't allow A/C during the day so instead they open up your windows all day (which you can just jump right into easily from the ground so anyone has access.
    Canada, Female, 25-30
  • 8.6

    Fabulous

    08 May 2019
    Pretty good. Adrian (main administration guy) was super helpful and kind. Nice pool and private tents. Only issues - boyfriend got shocked 3x by electrical wiring in tent + holes under tent allow bugs to get in/sand. Other than that, super nice atmosphere :)
    USA, Female, 18-24
  • 8.6

    Fabulous

    20 Apr 2019
    very nice place, decent pricing and rooms werent half bad. Had lockers and a decent bathrrom with good space
    Canada, Female, 18-24
  • 7.4

    Very Good

    28 Apr 2019
    Staff wasn't very involved with any activities, quite expensive when breakfast isn't included. They offer tours around La Fortuna and a pool.
    Canada, Male, 25-30
  • 7.1

    Very Good

    13 Apr 2019
    Surprised to find hostel had no kitchen which was tricky as eating out in La Fortuna was quite expensive. Doesn't give any information on hikes from hostel, only expensive tours that are cheaper when booked in town. The only positive about the hostel was the pool. Not really a hostel in the way it's run and in its facilities.
    England, All Female Group, 18-24
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Facilities

Free
  • Free Internet Access
  • Free WiFi
  • Linen Included
General
  • Air Conditioning
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Common Room
  • Hot Showers
  • Key Card Access
  • Outdoor Swimming Pool
  • Parking
  • Safe Deposit Box
  • Security Lockers
  • Swimming Pool
  • Towels Not Included
Services
  • 24 Hour Security
  • Airport Transfers
  • Currency Exchange
  • Fax Service
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Shuttle Bus
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Restaurant
Entertainment
  • Pool Table
  • Wi-Fi

Awards

  • 2010

    1st, Country Winners Costa Rica

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