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Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

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Arenal Backpackers Resort

350 meters west of central park, towards volcano , La Fortuna, Costa Rica
Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Excellent Cleanliness
Read all reviews

Property Description

Arenal Backpackers Resort is the 5-star property of Costa Rica. This beautiful hostel/resort has a spectacular view of the Arenal Volcano, and is just a few minutes walk from the town centre and bus stop. The open setting of the property also makes it the perfect place for meeting fellow travelers.

Facilities include: Pristine swimming pool, with wet bar and sun loungers, A large garden with hammocks, Games: cards, board games, twister, slip n slide, etc, Free internet room with A/C and wireless access, Information and Tour Desk, Restaurant, Fully bilingual staff and 24 hour security

In the rooms: Private bathroom with hot water, Lockers, New thick mattresses, pillows, and linen, Key card access & A/C


Tents:
We have a brand new deluxe camping area! This area is covered and each tent has a double mattress, lighting, power sockets and an outside locker room.

Private rooms:
-All private rooms have: Flat screen TV with cable, 1 or 2 Double Beds, A/C, Lockers, Towels, Private bathrooms with hot water, New thick mattresses, pillows and linen

-Cancellations and reservation changes must be made by EMAIL ONLY up to 72 hours (3 days) prior to your arrival free of charge if you cancel 2 days before your arrival you will be charged for your 1st night only , after this period of time (48 hours ) you will be charged the total of the reservation same applies to “no shows “ thanks for your cooperation
- Please send us an estimated arrival time, if you arrive later than that let us know to extend your reservation.
- No underage kids and teens in the dorms.
-There is a $1 deposit for your room key when you stay in the dorms refundable when you return the key
-There is a $5 deposit for your towels when you stay in a private room for your towels
-Payment at arrival has to be cash you can also pay with card knowing there is a 5% extra when using the card

Check Availability

Reviews & Ratings

  • Value For Money 8.8

  • Security 9.4

  • Location 9.0

  • Staff 8.4

  • Atmosphere 8.3

  • Cleanliness 8.9

  • Facilities 8.6


Latest Reviews

  • 10.0

    Superb

    10 Oct 2018
    We had a blast here and loved staying in the tent. The staff was so helpful and nice, the place is clean, the bar is super cheap, and the pool was awesome to hang by after a long day.
    USA, Female, 25-30
  • 7.7

    Very Good

    22 Sep 2018
    Pro: security, bar, pool Cons: a bit out of center
    Switzerland, Male, 31-40
  • 6.9

    Good

    03 Oct 2018
    Clean hostel in a fairly good location. Atmospere was a little lacking, having met friends at others, though appreciate I stayed during low season. Staff however were particularly poor. Seemed totally uninterested, not very helpful or welcoming
    England, Male, 25-30
  • 6.6

    Good

    05 Oct 2018
    It’s a beautiful place with great amenities, it’s a shame for the staff which is completely useless and with no will to help, food is good, the shower was cold and I don’t know if it was the low season but the place was quite empty, which is not a bad thing but they don’t offer any time of activities. Overall it’s not a bad place, there just need to have some adjustments. Would really recomend it to big grups of people
    Mexico, Male, 25-30
Read all reviews

Facilities

Free
  • Free Internet Access
  • Free WiFi
  • Linen Included
General
  • Air Conditioning
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Common Room
  • Hot Showers
  • Key Card Access
  • Outdoor Swimming Pool
  • Parking
  • Safe Deposit Box
  • Security Lockers
  • Swimming Pool
  • Towels Not Included
Services
  • 24 Hour Security
  • Airport Transfers
  • Currency Exchange
  • Fax Service
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Shuttle Bus
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Restaurant
Entertainment
  • Pool Table
  • Wi-Fi

Awards

  • 2010

    1st, Country Winners Costa Rica

View all Award Winners

Policies

  • Age Restriction
  • Credit Cards Accepted
  • No Curfew
  • Taxes Included

Things to Note

Cancellation and Reservation Changes Policy:
* Cancellations and reservation changes must be made by EMAIL ONLY.
*  Reservations can be cancelled up to 72 hours (3 days) prior to your arrival free of charge if you cancel 2 days before your arrival you will be charged for your 1st night only , after this period of time (48 hours ) you will be charged the total of the reservation same applies to “no shows “ thanks for your cooperation
* Reservation changes have to be done by email only, phone calls or messages at the front desk are not valid, and you need to bring the email with the acceptance of your changes in order to be validated,
* Last minute bookings: Reservations made only 3 days before your arrival date or within this period of time are non-refundable or accept any changes

- No underage kids and teens in the dorms.
- All reservations must be made at least 48 hours in advance.
-Front Desk opening hours from 7:00 am untill 10:00 pm.
Check in from 2 pm to 8 pm.
-Quiet hours after 11pm.
- Check Out - 11am.

Deposits:
1. There is a $1 deposit (refundable) when you return your key at check out , when staying in dorms
2. There is a $5 deposit (refundable) when you return your towels at check out , when staying in private rooms
3. The remaining balance has to be paid at arrival in cash ( USD or COLONES), in case you do not have cash you can go to the ATM or use your card for a 5% extra fee


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