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Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Wonderful Location
  • Marvellous Staff
  • Excellent Cleanliness
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Property Description

Arenal Backpackers Resort is the 5-star property of Costa Rica. This beautiful hostel/resort has a spectacular view of the Arenal Volcano, and is just a few minutes walk from the town centre and bus stop. The open setting of the property also makes it the perfect place for meeting fellow travelers.

Facilities include: Pristine swimming pool, with wet bar and sun loungers, A large garden with hammocks, Games: cards, board games, twister, pool table, slip n slide, etc, Free internet room with A/C and wireless access, Information and Tour Desk, Restaurant, Fully bilingual staff and 24 hour security

In the rooms: Private bathroom with hot water, Lockers, New thick mattresses, pillows, and linen, Key card access & A/C


Tents:
We have a brand new deluxe camping area! This area is covered and each tent has a double mattress, fan, lighting, power sockets and an outside locker room.

Private rooms:
-All private rooms have: Flat screen TV with cable, 1 or 2 Double Beds, A/C, Lockers, Towels, Private bathrooms with hot water, New thick mattresses, pillows and linen

Cancellation and Reservation Changes Policy:
* Cancellations and reservation changes must be made by email only.
*  Reservations can be cancelled up to 72 hours (3 days) prior to your arrival free of charge if you cancel 2 days before your arrival you will be charged for your 1st night only , after this period of time (48 hours ) you will be charged the total of the reservation same applies to “no shows “ thanks for your cooperation
* Reservation changes have to be done by email only, phone calls or messages at the front desk are not valid, and you need to bring the email with the acceptance of your changes in order to be validated,
* Non-Refundable : Your booking is non-refundable, if you choose to cancel or modify your booking, or in case of a no-show, you will still be charged the full cost of your booking.
* Last minute bookings: Reservations made only 3 days before your arrival date or within this period of time are non-refundable or accept any changes

- No underage kids and teens in the dorms.
-No kitchen
-Parking area $10 per day
- All reservations must be made at least 48 hours in advance.
-Front Desk opening hours from 7:00 am untill 10:00 pm.
-Check in from 3 pm to 8 pm.
-Quiet hours after 11 pm.
- Check Out - 10am.

Deposits:
1. There is a $1 deposit (refundable) when you return your key at check out , when staying in dorms
2. There is a $5 deposit (refundable) when you return your towels at check out , when staying in private rooms
3. The remaining balance has to be paid at arrival in cash ( USD or COLONES), in case you do not have cash you can go to the ATM or use your card for a 5% extra fee View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 8.5

  • Security 9.4

  • Location 8.8

  • Staff 8.6

  • Atmosphere 8.4

  • Cleanliness 8.8

  • Facilities 8.6


Latest Reviews

  • 10.0

    Superb

    30 Sep 2019
    Great hostel with lots of social communal space. They have lots of information about the area and can organise different tours for you
    England, Female, 25-30
  • 10.0

    Superb

    23 Aug 2019
    Our time at Arenal Backpackers Resort was absolutely wonderful. Adrian was the highlight of our stay- along with the best happy hour and chileguaro shots around. I would stay here again in a heartbeat. WE LOVE YOU ADRIAN
    Canada, All Female Group, 25-30
  • 9.4

    Superb

    14 Sep 2019
    Great location, very affordable! Staff were great and were happy to allow me to practice (and stumble through) my Spanish. Only critique is that I wish you could rent towels as opposed to buying them for $10. The AC in the dorm room was a godsend at night.
    USA, Male, 25-30
  • 9.1

    Superb

    25 Aug 2019
    This hostel is a really good choice for the wonderful town of Montezuma! I met a really great group of people and the staff were really helpful. The facilities, including the on site restaurant were all good
    England, Female, 18-24
  • 8.6

    Fabulous

    01 Sep 2019
    The atmosphere was definitely lacking, although that might just be due to low season. The facilities were quite nice though.
    USA, Female, 25-30
  • 8.3

    Fabulous

    29 Aug 2019
    It was alright.
    Canada, Male, 18-24
  • 7.7

    Very Good

    04 Oct 2019
    I had a lovely stay in the tenting area of the hostel, although it go quite warm even with the fan. Most of the facilities were great the swimming pool and the breakfast area. However the shower area was not very nice and there were a lot of mosquitos so bring the bug spray. The location was excellent so I would stay there again. However I wouldn't book tours through them and they turned out to be more expensive than a phone call and a haggle.
    England, Female, 25-30
  • 7.7

    Very Good

    26 Sep 2019
    We went during off season, and it still had party like vibes, so I can imagine during peak, its wild, which isn't for everyone so bare that in mind. It does everything you need it too, although it doesn't have a kitchen, so unless you're willing to pay more for food at this hostel, you'll be eating out every time.
    England, Male, 18-24
  • 7.7

    Very Good

    13 Sep 2019
    The location was amazing with a nice view of the Arenal volcano. Really clean and beautiful resort with a nice pool. BUT the staff was not that friendly and there was no kitchen to make some food (not even a small fridge) so we had to eat in restaurant every night and it was really pricy $$. There was a lack of ambiance in the resort but maybe it was only because we were there in the low touristic season. We were in a tent. It was really cosy but really small. Overall experience was great.
    Canada, Female, 18-24
  • 6.6

    Good

    04 Sep 2019
    We stayed in a private w/shared bathroom. The room was a dump, not dirty but totally warn out, and quite unpleasant to be in. Other rooms looked great, fresh paint, the tents looked great. Our room did not. Would not recommend this place.
    Canada, Male, 41+
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Facilities

Free
  • Free Internet Access
  • Free WiFi
  • Linen Included
General
  • Air Conditioning
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Common Room
  • Hot Showers
  • Key Card Access
  • Outdoor Swimming Pool
  • Parking
  • Safe Deposit Box
  • Security Lockers
  • Swimming Pool
  • Towels Not Included
Services
  • 24 Hour Security
  • Airport Transfers
  • Currency Exchange
  • Fax Service
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Shuttle Bus
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Restaurant
Entertainment
  • Pool Table
  • Wi-Fi


Awards

  • 2010

    1st, Country Winners Costa Rica

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