Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Wonderful Location
  • Marvellous Staff
  • Excellent Cleanliness
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Property Description

Arenal Backpackers Resort is the 5-star property of Costa Rica. This beautiful hostel/resort has a spectacular view of the Arenal Volcano, and is just a few minutes walk from the town centre and bus stop. The open setting of the property also makes it the perfect place for meeting fellow travelers.

Facilities include: Pristine swimming pool, with wet bar and sun loungers, A large garden with hammocks, Games: cards, board games, twister, pool table, slip n slide, etc, Free internet room with A/C and wireless access, Information and Tour Desk, Restaurant, Fully bilingual staff and 24 hour security

In the rooms: Private bathroom with hot water, Lockers, New thick mattresses, pillows, and linen, Key card access & A/C

We have a brand new deluxe camping area! This area is covered and each tent has a double mattress, fan, lighting, power sockets and an outside locker room.

Private rooms:
-All private rooms have: Flat screen TV with cable, 1 or 2 Double Beds, A/C, Lockers, Towels, Private bathrooms with hot water, New thick mattresses, pillows and linen

Cancellation and Reservation Changes Policy:
* Cancellations and reservation changes must be made by email only.
*  Reservations can be cancelled up to 72 hours (3 days) prior to your arrival free of charge if you cancel 2 days before your arrival you will be charged for your 1st night only , after this period of time (48 hours ) you will be charged the total of the reservation same applies to “no shows “ thanks for your cooperation
* Reservation changes have to be done by email only, phone calls or messages at the front desk are not valid, and you need to bring the email with the acceptance of your changes in order to be validated,
* Non-Refundable : Your booking is non-refundable, if you choose to cancel or modify your booking, or in case of a no-show, you will still be charged the full cost of your booking.
* Last minute bookings: Reservations made only 3 days before your arrival date or within this period of time are non-refundable or accept any changes

- No underage kids and teens in the dorms.
-No kitchen
-Parking area $10 per day
- All reservations must be made at least 48 hours in advance.
-Front Desk opening hours from 7:00 am untill 10:00 pm.
-Check in from 3 pm to 8 pm.
-Quiet hours after 11 pm.
- Check Out - 10am.

1. There is a $1 deposit (refundable) when you return your key at check out , when staying in dorms
2. There is a $5 deposit (refundable) when you return your towels at check out , when staying in private rooms
3. The remaining balance has to be paid at arrival in cash ( USD or COLONES), in case you do not have cash you can go to the ATM or use your card for a 5% extra fee View House Rules

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Reviews & Ratings

  • Value For Money 8.5

  • Security 9.3

  • Location 8.8

  • Staff 8.6

  • Atmosphere 8.3

  • Cleanliness 8.7

  • Facilities 8.5

Latest Reviews

  • 9.7


    24 Oct 2019
    Loved it here. We stayed in the tents. They were great. A little small and hard to maneuver around the bed, especially with backpacks. But it was comfy and a cool experience for sure! The bar area was great, and the pool was a nice perk. However it was a little hard to find. Its just up the road from the downtown area, and its a small gate. Had to ask some locals where it was. Would definitely recommend!
    Canada, Female, 25-30
  • 9.7


    08 Oct 2019
    Awesome place right on the beach. Staff are really friendly and speak perfect English. Breakfast is your typical eggs, beans and fruit but was always a treat. Have recommended it to anyone heading to Tamarindo. For the dorms you get your own balcony which was a great touch to watch the surf and hang out.
    Australia, Male, 25-30
  • 9.4


    06 Nov 2019
    Really good hostel, clean and chilled. The hot water was a huge plus, especially as it can get quite cold when it rains. Was downseason so not tonnes of people but still a good relaxed atmosphere. Pool also really nice and clean.
    England, Female, 18-24
  • 9.4


    24 Oct 2019
    Recommended by everyone!! (Downseason review so only 20 people were at the hostel) staff were awesome and a group of us were able to play drinking games in the common area. Like staying in a tropical pool resort for 10$. Close to bars and restaurants(arenal bar and lava lounge I think)/ atms on the same road! Amazing palm trees and view of the volcano. Spacious and clean rooms with lockers. Staff helpful and always cleaning! walking distance from the bus stop/awesome Jeep boat Jeep to monteverde
    Canada, Female, 18-24
  • 8.6


    24 Oct 2019
    Hostel was great, good atmosphere, staff were fine when we checked out late. We had a private room which was really great but super expensive! Great location on the strip.
    England, All Female Group, 31-40
  • 8.3


    04 Nov 2019
    It was clean and the staff was always really helpful and friendly. Didn’t met that many people, probably because of the low season. But other than that it was a really nice hostel with the pool and everything.
    Germany, Female, 18-24
  • 8.3


    18 Oct 2019
    Positives - the shower is amazing, super powerful. Beds were comfy, pool was really nice and food was tasty and cheap. Drinking water provided and easy walk into town. Room was clean as was the bathroom. Negatives - was very quiet in low season, which is fine but there was no atmosphere in the bar. No plug sockets or shelves by the beds.
    England, Female, 25-30
  • 7.7

    Very Good

    04 Oct 2019
    I had a lovely stay in the tenting area of the hostel, although it go quite warm even with the fan. Most of the facilities were great the swimming pool and the breakfast area. However the shower area was not very nice and there were a lot of mosquitos so bring the bug spray. The location was excellent so I would stay there again. However I wouldn't book tours through them and they turned out to be more expensive than a phone call and a haggle.
    England, Female, 25-30
  • 6.9


    08 Nov 2019
    This hostel was massive, really nicely laid out and had great hot showers. However, if you are considering to stay here, do not stay in the tents. They are massively overpriced. You get one small tent and a mattress.. that’s it. We had to ask a guy behind reception for a fan because as you can imagine it got stuffy in the tent and there was no fan in there when we checked in. We were also woken at 9am by noisy drills. Not much of an atmosphere either. Lots of tours and restaurants rly close.
    England, Couple, 18-24
  • 5.4


    07 Nov 2019
    Ac on only from 10 pm to 10 am. At times they don’t even turn on the AC until we ask them to. The hostel is unbearable to even stay in it without an AC. Most people hang out in the common areas or even just come back at 10 when the AC is on. We were more comfortable laying in our cars with AC. The bathrooms were super dirty and the bunk beds where very outdated. It lightweight like a jail Environment.
    USA, Male, 25-30
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  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Air Conditioning
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Common Room
  • Hot Showers
  • Key Card Access
  • Outdoor Swimming Pool
  • Parking
  • Safe Deposit Box
  • Security Lockers
  • Swimming Pool
  • Towels Not Included
  • 24 Hour Security
  • Airport Transfers
  • Currency Exchange
  • Fax Service
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Shuttle Bus
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Restaurant
  • Pool Table
  • Wi-Fi


  • 2010

    1st, Country Winners Costa Rica

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