Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

For groups booking cancellations must be 5 days before arrival.

Additional Info:

-Free activities for groups like; B.B.Q. Games,karaoke, cultural activities, and more
-Free wekcome drink
-Free Cofee all day
-Special deals

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Excellent Cleanliness
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Property Description

We have a great location in a quiet and safe area. Just at 150 mts from La Fortuna bus station.

We are Arenal Hostel Resort . Fully equipped share kitchen - hammocks - meeting area - Free wireless internet.

Arenal Hostel Resort is located in the heart of La Fortuna and very close to our hostel you will find pharmacies, supermarkets, clinics, banks and other basic needs for your convenience. Bus service and local transportation are only a block away so from here you have the best access to anywhere. While enjoying your stay in the comfort of our hostel you can explore local hangouts , stroll through the various natural attractions , perfectly manicured parks and much more. But if you're looking to simply relax in the comfort of our lounge/bar, you can swap stories about the days adventures or play a game of pool.

Arenal Hostel Resort is the ideal launching pad for all your adventures in Arenal La Fortuna !


*Full Service Bar/ TV Room *Air Conditioned rooms
*Kitchen (all appliances for your use) *Laundry
*Clean Secure Private and Shared Rooms *Mobile Phone cards
*Panoramic View of Arenal Volcano *Wi-Fi in Common Areas
*Relaxing Spectacular Gardens *Bed Linen/ Towels
*Safe in Rooms *Housekeeping Daily
*24 Hour Wireless Internet *Free Luggage Storage

*ATM *Free Maps and Brochures
*Luggage Storage (large bags)
*Comfortable Seating/ Tables with Umbrellas

Note: Arenal Hostel Resort has five buildings . First: Reception and Souvenir Shop. Second: Hostel & Rooms. Third: Kitchen. Fourth: Laundry. Fifth: Bar. All private rooms are on the second floor with a panoramic view of Arenal volcano. View House Rules

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Reviews & Ratings

  • Value For Money 8.2

  • Security 9.0

  • Location 9.3

  • Staff 8.7

  • Atmosphere 7.9

  • Cleanliness 8.1

  • Facilities 8.1

Latest Reviews

  • 10.0


    17 Aug 2019
    Super friendly staff. The front desk people are awesome! Holah girl from Boston. Your rad. Talented bartenders. Great food and drink. Oh yeah and swim up bar! Cool outdoor chill out area, too. I saw some people complaing about there being two locations? Theyre like a block apart. Its like 10 bucks a night, what do you want? Haha No complaints
    USA, Mixed Group, 25-30
  • 10.0


    17 Jul 2019
    The best part about this Hostel is the staff. They are so willing to help in whatever way you need. Some may argue that they’re pushy but I felt they had a genuine desire to help make your stay enjoyable. The pool bar is also super neat. While the drinks were pricier than buying them in a store, it was well worth the ability to drink in a hot tub with music and a great bartender. The rooms are what you pay for. I enjoyed my sleep in the dorm.
    USA, Male, 25-30
  • 10.0


    14 Jul 2019
    Superb hostel. Really feels like an upmarket hotel resort. Best staff I’ve met. They go above and beyond to help with tours, giving honest opinions. Hammocks are great, and swim up bar is awesome. Slap bang in the middle of town. You can’t beat it!
    England, Male, 25-30
  • 10.0


    13 Jul 2019
    My stay at arenal hostel was excellent!! Warm staff that went above and beyond to accommodate, great facilities, excellent location. I highly recommend this hostel
    USA, Female, 25-30
  • 8.6


    12 Jul 2019
    The staff, environment and location were all amazing. The only downside is that my room was unbearbly hot. My room was hotter than it was outside (and it was the middle of summer), which made sleeping very difficult.
    Canada, Female, 25-30
  • 8.3


    18 Jul 2019
    Very nice place with different pools and lot off hammock. The decorating it very well. Good pura vida vibe. The dorms are basic but fine with airco and little WiFi. I will recommend to people to go to la Fortuna.
    Netherlands, Couple, 25-30
  • 7.7

    Very Good

    22 Aug 2019
    We stayed at the Arenal Hostel Resort for two nights. The staff were incredibly friendly and helpful in booking tours and in giving food/activity recommendations in La Fortuna. However, our rooms were not clean! There was a musty smell in our room and it looked as if mold was growing on the ceiling. Then we saw a cockroach in the room, as well as two in the shower! We immediately requested a different room, which was much cleaner than the first, however, this dampened our experience somewhat.
    USA, Female, 18-24
  • 7.7

    Very Good

    28 Jul 2019
    Pool with bar is located on the other side of the road. Beer is very expensive. The room is clean. The place is under renovation.
    Philippines, Male, 31-40
  • 4.9


    21 Aug 2019
    It is off season so it was quiet. But I had the same issue as a lot of people seem to have had. Arrived at arenal resort and got told I was in backpackers which is down the road. I have no issue with that if it was explained before I got there, but it feels like a downgrade when you get told to go to the other accommodation with no real facilities compared to the main spot. Clarification on booking would help with that issue.. 4 bed dorm was very small. Nice to have your own bathroom..
    Ireland, Male, 25-30
  • 4.6


    15 Aug 2019
    Room was stinky and not clean. We booked a resort and got a construction side. Staff was super annoying except Dani ;) No Atmosphere at all! Common Room?
    Germany, Male, 18-24
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  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • Air Conditioning
  • BBQ
  • Breakfast Not Included
  • Cable TV
  • Meeting Rooms
  • Outdoor Swimming Pool
  • Parking
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • Swimming Pool
  • Wheelchair Friendly
  • 24 Hour Reception
  • 24 Hour Security
  • Currency Exchange
  • Internet Access
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
  • Restaurant
  • Tea & Coffee Making Facilities
  • Pool Table
  • Wi-Fi


  • 2014

    1st, Country Winners Costa Rica

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