Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

30 days ( or more ) before arrival date: free
14 days before arrival date : 100 % of the first night
on the day or No Show : 100 % of the first night

Additional Terms and Conditions

no smoking in the room. (It is OK on smoking area )
no pets.
breakfast not included.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Ark Guest House Namba

Book more than 14 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

This clean and modern dormitory style guesthouse provides all the necessities you will need during your stay.
Clean and well-equipped facilities, FREE BREAKFAST and high-speed WiFi makes great advantage for all travelers.

The best of this place is "Socialization" at entire the guesthouse with lots of travelers from all over the world!
We hope you to enjoy staying and meeting new people here, the joyfulness of the great travels!

***Room types***
All bunk beds are equipped with curtains to provide extra privacy and better sleep and charging points, WiFi is accessible in entire building.
(1)Mixed and female only dorm with cozy bunk beds (120cm × 200cm).
(2)2 types of private room for bigger group such as family and group.
- 4 beds / 8beds Private dorms.
- Double room for max 2 people.

- All staffs can speak English and Japanese (Some speak Korean), it makes quite easy for you to communicate with us about locals, tourist information and more!
- Also we are making some events so let's have fun together, looking forward to seeing you!

We are located in city center area 'Shimanouchi' where is within less than 5 mins walk far away from main tourists' destination such as Namba/Dotombori and with easy-train-access to Umeda(JR Osaka). Osaka castle, Universal Studios Japan, Aquarium, and other main tourist spots! Hostel itself is just 5 mins walk from metro Nagahoribashi station(Exit 7)

***Facilities & Equipment***
- ARK GUESTHOUSE also has a nice bar lounge where to hang out during the stay.
- Computers, TV, video games in the designated lounge area.
- WiFi is accessible in the whole building.
- In the kitchen you can find all the basic equipment to prepare your meals.
- Free breakfast is available for all guests between 8:30AM - 10:30AM at lounge space on 1st floor.

***Other Information***
- You can buy beverages and necessary daily stuffs at reception.
- We have nice roof top for chilling out!

- Dormitories are either mixed or for female only. (Private dorm is for max 4 or 8 people group or family)
- Shower rooms, toilets and other public areas are shared with other guests. Common spaces are open for 24 hours.
- Smoking prohibited except for designated areas.

***Property Policies & Conditions:
1. Check-in time: from 15:00 to 22:00
When you request to leave your luggage before check in, it is possible only from 8:00 to 15:00
2. Check-out time: by 11:00
3. Reception hour: from 8:00-22:00
4. Payment: cash (JPY) or credit cards (Visa, Master,Amex)
5. Cancellation policy:
 - On the intended to arrive or No Show: 100 % of the first night
6. Children are welcome, free for 0 ~6 years old.
over 7 years old is same as adult fee.
7. No smoking
8. Pets are not allowed
9. Breakfast not included
10. Taxes included
11.No curfew

◆Other services
# Tourist information & Variety maps
# Towel rental (200JPY)
# Toothbrush (50JPY)
# Washing machine (200JPY)
# Laundry drier (100JPY)
# Padlock (200JPY)
# Bicycle rental (500JPY/Day) View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.5

  • Security 9.0

  • Location 9.3

  • Staff 9.4

  • Atmosphere 8.1

  • Cleanliness 9.1

  • Facilities 8.9

Latest Reviews

  • 10.0


    12 Feb 2020
    Absolutely loved this hostel! It’s super cozy and the best part is actually the superb staff. They are the nicest, most accommodating people. The beds here are also HUGE, it’s awesome. I would stay here every time I’m in Osaka! Thank you so much for everything!! I’ll definitely be back. :)
    USA, Female, 25-30
  • 10.0


    20 Nov 2019
    Amazing place and amazing staff!
    Mexico, Mixed Group, 25-30
  • 9.7


    19 Feb 2020
    Best Staff EVER!!! Best Guest House EVER!!! If you like human interaction and interesting people, this is THE GUEST HOUSE FOR YOU!! I will never forget the Staff and the funny guests and our evening Karaoke sessions. The living room is so comfortable and cozy and relaxing. The bathrooms are very clean, the beds aren’t the most comfortable beds in the world but I slept very well. It is so worth the money and Namba is THE PLACE in Osaka. The Guest House has the best location possible! GO THERE
    Germany, Female, 18-24
  • 9.7


    05 Feb 2020
    Maybe not the most sociable place but still amazing. Everything is great there. The rooms, the beds, the facilities, the bar... Amazing place
    France, Female, 25-30
  • 9.1


    02 Mar 2020
    The location was pretty good, bearbto a train station and also walking distance to Dotonbouri street. The beds in the dorms were beautiful and large. At the time we were there there was just 1 other person in our dorm so it was almost like a private room. The staff were very kind, friendly and helpful and cooked food for us one day too. Has a nice lounge space downstairs and bar and a kitchen upstairs which is kept clean. Would recommend.
    England, Couple, 31-40
  • 9.1


    28 Feb 2020
    Very lovely place to stay although room sizes weren’t massive but can make do! Would recommend! :)
    Australia, All Female Group, 25-30
  • 8.9


    20 Mar 2020
    Nice place, I was travelling alone and sadly there weren't many people to socialise with in the hostel and that was my only issue. The beds are pretty big which is nice however in the 8 person dorm there isnt much space to put your bag so I had to have mine in my bed. The wifi and free breakfast were both pretty good additions to the stay as well. The location is very good for the price as its only 15 mins from Dotonburi (party/food area) and like 5 mins from one of the major shopping streets.
    Scotland, Male, 18-24
  • 8.9


    10 Jan 2020
    Great stay here! Even in low season the staff made it fun to socialise with other guests :) Rooms have a code, front door has a code after 10pm, only lacking security is no big lockers for luggage. But they do have small lockers for valuables and sell padlocks if you need them. Free breakfast, amazing location (10 minutes walk from Dōtonbouri), supermarkets & convenience stores nearby. Staff were super friendly and went out of their way to help me. What more do you need?
    England, Female, 18-24
  • 8.9


    21 Nov 2019
    A great place to stay. Staff were really friendly and happy to give directions and recommendations. Good atmosphere. Good breakfast. Lots of places to eat nearby. The dorm didn't have curtains on the window so got very light early, but might be because it's still a new place. Overall would definitely recommend!
    England, Female, 18-24
  • 7.1

    Very Good

    04 Mar 2020
    Staff is friendly and the location is good. It's not the cleanest hostel and it does not have a big kitchen. It's fine for a couple of days but I would not want to stay there for longer than that.
    Norway, Female, 25-30
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  • Free Breakfast
  • Free Internet Access
  • Free WiFi
  • Air Conditioning
  • Dryer
  • Elevator
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Microwave
  • Security Lockers
  • Towels Not Included
  • Washing Machine
  • 24 Hour Security
  • Bicycle Hire
  • Luggage Storage
  • Reception (limited hours)
Food & Drink
  • Bar
  • Wi-Fi