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Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Cancellations must be done 2 weeks prior to arrival. After that the group will be liable for part or all of their monies paid.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School, Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

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Astor Hyde Park

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Excellent Cleanliness
Read all reviews
We love this Hostel!

It gets our thumbs up for consistently high guest reviews.

Hostelworld says

Note: 18-40 yrs old only. Astor Hyde Park won 1st Best Small hostel chain and 1st in the Lifetime achievement awards at the 2015 Hoscars and it's easy to see why. It's located in the upscale neighbourhood of South Kensington beside Hyde Park and close to several of London's best museums. Guests have praised this location for being a 'wonderful area close to everything [but] also far enough away to be off the tourist trail'. One reviewer said this is 'a great hostel if you're looking for somewhere central in London without paying a fortune'. We like their relaxed, friendly staff, who we've been told are 'very helpful, personable and informative'.

Property Description

Astor Hyde Park
Located in the most beautiful and charming neighbourhood in London, Astor Hyde Park is one minute from Hyde Park and surrounded by some of London’s greatest museums including the Natural History Museum, Victoria & Albert and Science Museum. The hostel is a short walk from London’s best transport connections, including direct trains to Heathrow Airport and all of London’s attractions. If this weren’t enough the iconic pubs, excellent shopping, amazing restaurants and occasional celebrity sighting make it the perfect place to live while in London!

The moment you walk through our doors you become part of our family and we want you to have an incredible experience! We want every detail – from our super clean bathrooms and comfortable pillows to our unforgettable social events - to be perfect, giving you a London adventure that is 10 out of 10!

VALID government issued ID required to stay with us, and ALL guests must be between 18-40 YEARS

At our amazing hostel you will have full access to:

• Free Fast Wi-Fi throughout the building as well as Free PC Access
• 24-hour reception for anything you may need (including late check-in/early check-out)
• CCTV Security monitoring
• Free security lockers for your valuables (laptops, cameras, phones, etc)
• Free luggage storage available before check-in and after checkout (same day)
• Laundry facilities available 24-hours. Hairdryers and ironing facilities free to use
• All you can eat Breakfast for only £1.00 (All proceeds go to charity)
• Wonderful fully equipped kitchens (large fridges available for food and drinks storage)
• Dining room and common area to enjoy a meal or meet fellow travellers
• Beautiful lounge area with comfy sofas and enormous projector screen for movies and sports!

Helpful Extras – (Hidden costs are a pain! If we can give it to you for free we will, if we cannot we will do it as cheap possible!).

• Free City Maps
• Tourist Information, walking tours and advice on local attractions and transport (24hrs)
• Daily events organized for our guests
• Hire padlocks and adaptors free of charge with a £5 deposit (you receive your money back upon return)
• Discounts at local restaurants and coffee shops
• Towel Hire for only £1
• Free printing facilities (boarding passes, tickets etc…)
• Clean, crisp linen on your bed ready to sleep on!
• ATM (Cash Machine)


Winner of No.1 Small Hostel Group Worldwide, and a Lifetime Achievement Award for excellence in the Hostel Industry. We thrive on ensuring every guest leaves satisfied and if you have any problems along the way we are always there ready to help! For this and many other reasons staying at Astor Hostels is the top choice for anyone exploring London on a budget!

Reservations must be made for guests over the age of 18. Any reservations made for those under the minimum age will be cancelled and you will not receive a refund. The hostel organises daily events aimed at backpackers between the ages of 18-30, it is therefore suggested that guests under the age of 40 would enjoy the hostel the most.

Proof of identification must be shown on arrival and can include a passport, driving license and national identity cards. We cannot accept paper driving licences, student or employee IDs as proof of identity and failure to show proof or a copy upon arrival will result in the cancellation of a reservation without a refund. Get in touch with us for further clarification.

When booking for 12 persons or more, different policies and additional supplements will apply. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 8.8

  • Security 9.2

  • Location 9.2

  • Staff 9.1

  • Atmosphere 8.6

  • Cleanliness 8.5

  • Facilities 8.5


Latest Reviews

  • 10.0

    Superb

    13 Apr 2019
    Great central place to crash in London, the staff were very helpful, great set up with lockers under beds and very clean. I didn't get a chance to hang out in the hostel much but there seemed to be lots going on and the atmosphere was very friendly.
    England, Female, 31-40
  • 10.0

    Superb

    07 Apr 2019
    Great place to stay!
    India, Male, 25-30
  • 10.0

    Superb

    03 Apr 2019
    Had such a fun time here! 100% would stay again! Reece was awesome as well !
    USA, Female, 18-24
  • 9.4

    Superb

    30 Mar 2019
    Lovely hostel in a great location. Lots of space to hang out and a great kitchen. Bathroom smelt a bit funky though and more bathrooms would have been helpful - might have just missed them though!
    England, Female, 18-24
  • 8.6

    Fabulous

    14 Apr 2019
    Overall a great hostel! Although, there were a few things I noticed - The bathrooms never felt super clean and had a moldy smell to them since there was no fan to circulate the air. The WiFi didn’t work in the rooms downstairs. I also noticed that there were people over the age of 40 staying at the hostel, although the hostel says no one over the age of 40. The staff was amazing and very helpful and the vibe at the hostel was really good too!
    USA, Female, 18-24
  • 8.6

    Fabulous

    12 Apr 2019
    Only spent one night but it was a good hostel! Good location with a very nice staff.
    Canada, Male, 18-24
  • 8.3

    Fabulous

    08 Apr 2019
    Would definitely recommend Astor Hyde Park Hostel. The staff and reception were excellent and the check in process was very smooth. My friend and I stayed in a lovely twin room with a good nightly rate -cheaper than most hotels or airbnbs! The location is great, near a couple different underground stations, restaurants, and the hostel offers discounts to local pubs and tours & lots of local tips. Great place to stay for a few nights!
    USA, Female, 18-24
  • 8.3

    Fabulous

    29 Mar 2019
    There was a slight mishap where the hostel seemed to think I was checking out the day before I actually was, so I found my bed cleared of all my things on my second to last night, and it took about a half hour for the staff to figure out what happened to my stuff. It turned out the cleaning staff had just left it behind the reception desk, and everything was safe and secure, but it was a bit of an anxiety-inducing experience. Otherwise, the stay was great, and the location is unbeatable.
    USA, Male, 18-24
  • 7.7

    Very Good

    04 Apr 2019
    Amazing location! Loved being right by Hyde Park. The activities provided weekly by staff is a nice touch. If you’re looking just in terms of a place to sleep, it was more than enough. The hostel seemed to host lots of school groups so even though I wasn’t in the hostel a lot, it was a little weird to have younger kids around - it did seem to get a bit noisy at night. No complaints really. Thanks Astor HP! Would def stay again
    Canada, Female, 18-24
  • 6.6

    Good

    12 Apr 2019
    Stayed in a 4 person bed on the main floor for the first half of our stay. Found the room and the washroom to have black mold all over the walls. There were also minimal plugs available to charge our phones . The second half of our stay we stayed in another 4 person dorm on the 4th floor which was much cleaner with newer beds that had personal wall plugs. My friend's duvet insert was covered in yellow stains and the pillows are completely flat. Overall not impressed, but staff was very friendly.
    Canada, Mixed Group, 25-30
Read all reviews

Facilities

Free
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
General
  • Adaptors
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Common Room
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Key Card Access
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • Washing Machine
Services
  • 24 Hour Reception
  • 24 Hour Security
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Towels for hire
Food & Drink
  • Vending Machines
Entertainment
  • DVD's
  • Foosball

Awards

  • 2015

    1st, Lifetime Achievement Award

  • 2015

    1st, Best Small Hostel Chain

  • 2010

    3rd, Hostel Chain

View all Award Winners

Astor Hyde Park says

Note: 18-40 yrs old only. Astor Hyde Park won 1st Best Small hostel chain and 1st in the Lifetime achievement awards at the 2015 Hoscars and it's easy to see why. It's located in the upscale neighbourhood of South Kensington beside Hyde Park and close to several of London's best museums. Guests have praised this location for being a 'wonderful area close to everything [but] also far enough away to be off the tourist trail'. One reviewer said this is 'a great hostel if you're looking for somewhere central in London without paying a fortune'. We like their relaxed, friendly staff, who we've been told are 'very helpful, personable and informative'.

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