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General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Cancellations must be done 2 weeks prior to arrival. After that the group will be liable for part or all of their monies paid.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School, Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

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Astor Hyde Park

Book more than 14 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Awesome Cleanliness
Read all reviews
We love this Hostel!

It gets our thumbs up for consistently high guest reviews.

Hostelworld says

Note: 18-40 yrs old only. Astor Hyde Park won 1st Best Small hostel chain and 1st in the Lifetime achievement awards at the 2015 Hoscars and it's easy to see why. It's located in the upscale neighbourhood of South Kensington beside Hyde Park and close to several of London's best museums. Guests have praised this location for being a 'wonderful area close to everything [but] also far enough away to be off the tourist trail'. One reviewer said this is 'a great hostel if you're looking for somewhere central in London without paying a fortune'. We like their relaxed, friendly staff, who we've been told are 'very helpful, personable and informative'.

Property Description

Located in the most beautiful and charming neighbourhood in London, Astor Hyde Park is one minute from Hyde Park and surrounded by some of London’s greatest museums including the Natural History Museum, Victoria & Albert and Science Museum. The hostel is a short walk from London’s best transport connections, including direct trains to Heathrow Airport and all of London’s attractions. If this weren’t enough the iconic pubs, excellent shopping, amazing restaurants and occasional celebrity sighting make it the perfect place to live while in London!

The moment you walk through our doors you become part of our family and we want you to have an incredible experience! We want every detail – from our super clean bathrooms and comfortable pillows to our unforgettable social events - to be perfect, giving you a London adventure that is 10 out of 10!

VALID government issued ID required to stay with us, and ALL guests must be between 18-40 YEARS

At our amazing hostel you will have full access to:

• Free Fast Wi-Fi throughout the building as well as Free PC Access
• 24-hour reception for anything you may need (including late check-in/early check-out)
• CCTV in operation 24 hours
• Storage lockers for your valuables (laptops, cameras, phones, etc) £2 per day
• Luggage storage available before check-in (free) and after checkout (same day as check-out £2 per bag; per additional days at £7.50 per bag, per day)
• Laundry facilities available 24-hours. Hairdryers and ironing facilities free to use
• All you can eat Breakfast for only £1.00 (All proceeds go to charity)
• Wonderful fully equipped kitchens (large fridges available for food and drinks storage)
• Dining room and common area to enjoy a meal or meet fellow travellers
• Beautiful lounge area with comfy sofas and enormous projector screen for movies and sports

Helpful Extras – (Hidden costs are a pain! If we can give it to you for free we will, if we cannot we will do it as cheap possible!).

• Free City Maps
• Tourist Information, walking tours and advice on local attractions and transport (24hrs)
• Daily events organized for our guests
• Hire padlocks and adaptors free of charge with a £5 deposit (you receive your money back upon return)
• Discounts at local restaurants and coffee shops
• Towel Hire for only £2 charge with a £5 deposit
• Free printing facilities (boarding passes, tickets etc…)
• Clean, crisp linen on your bed ready to sleep on!
• ATM (Cash Machine)


Winner of No.1 Small Hostel Group Worldwide, and a Lifetime Achievement Award for excellence in the Hostel Industry. We thrive on ensuring every guest leaves satisfied and if you have any problems along the way we are always there ready to help! For this and many other reasons staying at Astor Hostels is the top choice for anyone exploring London on a budget!

Reservations must be made for guests over the age of 18. Any reservations made for those under the minimum age will be cancelled and you will not receive a refund. The hostel organises daily events aimed at backpackers between the ages of 18-30, it is therefore suggested that guests under the age of 40 would enjoy the hostel the most.

Proof of identification must be shown on arrival and can include a passport, driving license and national identity cards. We cannot accept paper driving licences, student or employee IDs as proof of identity and failure to show proof or a copy upon arrival will result in the cancellation of a reservation without a refund. Get in touch with us for further clarification.

When booking for 12 persons or more, different policies and additional supplements will apply. View House Rules

Overview

With a lounge that looks more like a manor house than a hostel (with a big projector screen for watching films), Astor Hyde Park is undeniably cool. It's got the surroundings to match, too, as we're based in swanky South Kensington right by verdant Hyde Park. We've also got a £1 all-you-can-eat breakfast (we donate any money we make from it to charity) and free Wi-Fi for keeping in touch with the mates you met at your last destination. Our kitchen has huge fridges for all your food and drinks, and we've got a dining room where you can eat meals with other travellers.

Location

We're less than a 15-minute walk to the Natural History Museum, the Victoria and Albert Museum and the Science Museum (which, by the way, are all free to visit). The neighbourhood's got great pubs, shopping and restaurants – and you might even spot a celebrity or two! You can reach us in about an hour from Heathrow Airport by hopping on the Piccadilly line to Gloucester Road underground station, about a 15-minute walk from our doorstep.

Rooms and Dorms

You'll have free linen on your bed as soon as you rock up (great if you're making the most of our 24-hour reception and checking in late). Whether you choose a private room or a mixed or female-only dorm, you'll have an en-suite bathroom. Secure lockers will keep your stuff safe while you're out – just bring a padlock or borrow one from reception (just leave a deposit).

Extras and activities

We've got daily activities – ask our friendly staff what's going on while you're here – and free city maps to help you find your way about without eating into your data. There's an ATM on site to get out cash, and we'll get you discounts at local cafés and restaurants to help it go further. For a mid afternoon pick-me-up, we've got vending machines. If you need to print a ticket for a West End show, just ask – it's free of charge.

View House Rules

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Reviews & Ratings

  • Value For Money 8.6

  • Security 9.0

  • Location 9.3

  • Staff 8.8

  • Atmosphere 8.3

  • Cleanliness 7.9

  • Facilities 8.2


Latest Reviews

  • 10.0

    Superb

    25 Mar 2020
    Excellent location, nice lounge area with a huge screen to watch Netflix, comfortable sofas, a piano and guitar. Spacious dining room and well equipped kitchen. Nice, helpful staff and a good atmosphere.
    Morocco, Male, 31-40
  • 10.0

    Superb

    18 Feb 2020
    Everything great :)
    Spain, Male, 31-40
  • 9.4

    Superb

    22 Feb 2020
    The Astor Hyde Park was a lovely place to stay after a night out in London - convenient location, friendly and helpful staff and clean and well-equipped rooms
    England, Female, 18-24
  • 9.4

    Superb

    10 Feb 2020
    best thing about this hostel are the staff. The hostel has the same things as every hostel in the world, e.g. toilets get blocked, someone flooded the shower etc, BUT, when they happen, I reported them to the staff who fixed them immediately. The staff are available 24/7, so make use of them, they're there to help and I couldn't have been more impressed. Location is incredible too. Every one turned lights out by 11pm which was good, and there is a separate lounge for night owls to talk in.
    England, Male, 25-30
  • 8.0

    Fabulous

    24 Feb 2020
    Great value for money. There's also an evening meal for £1 so great value, but could be a little bit cleaner plus the toilets get blocked quite easily.
    England, Male, 31-40
  • 7.7

    Very Good

    05 Mar 2020
    The Astor is a great hostel. Located seconds away from Hyde Park, Albert Hall, the museums. And only few stops away from everything else in London via the tube. It was easy to access and the staff were very nice. The rooms were nice, bunk beds with 3 bunks - I had a top bunk which was high, did make the bed feel a bit more private. The bathrooms are fine, could do with a good renovation but adequate! Atmosphere was good. Only complaint would be the pillows, please invest in better pillows!!!
    Australia, Male, 18-24
  • 7.1

    Very Good

    16 Mar 2020
    1£ breakfast (vegan friendly) and 1£ vegan dinner was great - best feature at this hostel! It wasn’t as clean as we hoped it would be and some necessary things were broken in our room like one of the lights and the bedside socket. Also our room was on the fourth floor which was quite a tour with a heavy backpack. A water fountain would be a great service, because the water from the tab tasted awful.
    Germany, Couple, 18-24
  • 6.6

    Good

    25 Feb 2020
    Did not have a locker since there were 10 beds and nine lockers. Bed was not ready even though I reached at 11 in the night. Did not get the security code while I checked in so had to wait over ten minutes the next day before I could enter inside (since the person at the reception was working downstairs).
    Netherlands, Male, 31-40
  • 4.9

    Rating

    14 Feb 2020
    The outlets directly over my bed were broken, so I could not charge my phone there at night. On the first evening, staff apologized but said there was nothing they could do at that hour. In the morning, staff said they could not remedy the situation until a repairman could come the following week and told me I should just use another outlet across the room to charge my phone. This set up presented a security risk, leaving my phone unattended overnight. A secure, functional outlet is a must.
    USA, Male, 18-24
  • 3.4

    Rating

    20 Mar 2020
    So I was supposed to stay there for 5 days, when I turned up I have never seen something so disgusting in my life, the smell of the rooms was terrible, the people didn’t wash, I have seen crack houses cleaner, the toilet was blocked and the kitchen was in a really bad state, I stayed one night and I had to get out of there, I asked for a refund for the rest of the days and they on gave me 1 night back, take my advise and don’t go there
    England, Male, 18-24
Read all reviews

Facilities

Free
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
General
  • Adaptors
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Common Room
  • FLEXIBLENRR
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Key Card Access
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • Washing Machine
Services
  • 24 Hour Reception
  • 24 Hour Security
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Towels for hire
Food & Drink
  • Vending Machines
Entertainment
  • DVD's
  • Foosball


Awards

  • 2019

    3rd, Hostel Chain

  • 2019

    1st, Best Small Hostel Chain

  • 2019

    1st, Lifetime Achievement Award

  • 2015

    1st, Best Small Hostel Chain

  • 2015

    1st, Lifetime Achievement Award

  • 2010

    3rd, Hostel Chain

View all Award Winners

Astor Hyde Park says

Note: 18-40 yrs old only. Astor Hyde Park won 1st Best Small hostel chain and 1st in the Lifetime achievement awards at the 2015 Hoscars and it's easy to see why. It's located in the upscale neighbourhood of South Kensington beside Hyde Park and close to several of London's best museums. Guests have praised this location for being a 'wonderful area close to everything [but] also far enough away to be off the tourist trail'. One reviewer said this is 'a great hostel if you're looking for somewhere central in London without paying a fortune'. We like their relaxed, friendly staff, who we've been told are 'very helpful, personable and informative'.

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