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Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Cancellations must be done 2 weeks prior to arrival. After that the group will be liable for part or all of their monies paid.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School, Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

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Astor Hyde Park

Book more than 2 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Excellent Cleanliness
Read all reviews
We love this Hostel!

It gets our thumbs up for consistently high guest reviews.

Hostelworld says

Note: 18-40 yrs old only. Astor Hyde Park won 1st Best Small hostel chain and 1st in the Lifetime achievement awards at the 2015 Hoscars and it's easy to see why. It's located in the upscale neighbourhood of South Kensington beside Hyde Park and close to several of London's best museums. Guests have praised this location for being a 'wonderful area close to everything [but] also far enough away to be off the tourist trail'. One reviewer said this is 'a great hostel if you're looking for somewhere central in London without paying a fortune'. We like their relaxed, friendly staff, who we've been told are 'very helpful, personable and informative'.

Property Description

Located in the most beautiful and charming neighbourhood in London, Astor Hyde Park is one minute from Hyde Park and surrounded by some of London’s greatest museums including the Natural History Museum, Victoria & Albert, and Science Museum. The hostel is a short walk from London’s best transport connections, including direct trains to Heathrow Airport and all of London’s attractions. If this wasn’t enough, the iconic pubs, excellent shopping, amazing restaurants, and occasional celebrity sighting make it the perfect place to live while in London!

The moment you walk through our doors you become part of our family and we want you to have an incredible experience! We want every detail - from our super clean bathrooms and comfortable pillows to our unforgettable social events - to be perfect, giving you a London adventure that is 10 out of 10!

VALID government issued ID required to stay with us, and ALL guests must be between 18-40 YEARS

At our amazing hostel you will have full access to:

•Free Fast Wi-Fi throughout the building as well as Free PC Access
•24-hour reception for anything you may need (including late check-in/early check-out)
•CCTV in operation 24 hours a day
•Storage Lockers available for your valuables £1 per locker, per day (max 14 days).
•Luggage room is free to use on day of arrival! You can leave your items from £2 per bag on day of departure (£7.50 per bag for everyday thereafter).
•Laundry facilities available 24-hours. Hairdryers and ironing facilities free to use
•Dining room and common area to enjoy a meal or meet fellow travellers
•Beautiful lounge area with comfy sofas and enormous projector screen for movies and sports!

Although the government has removed many restrictions, we will continue to do everything we can to keep you safe while you stay with us!

Here is a little info on stuff that will be a little bit different than normal -

Reception hours
•Check-out is between 8am and 10am.
•Check-in is available between 2pm and 10pm (please let us know your arrival time to ensure someone is there to greet you with a masked smile!)

(A staff member is available 24 hours a day for emergencies, a number will be provided if you have any issues, or you can call the hostel number directly).??

Charity Breakfast
•Breakfast will not be available until fully safe to do so, we will have a special London map for you to scan, so you can find a delicious feast and other top tips around the city!

Common Areas
•Kitchen and common areas are all back open! Whoop Whoop! (Kitchen and lounges will be shut at midnight and reopening at 8am).

Self-Isolation - Guests who wish to self-isolate in the hostel must do so in a private room, guests must not perform the self-isolation period if coming from abroad in shared dorms.

Please Note - For the safety of others, anyone exhibiting symptoms of Covid-19 will be unable to stay at the hostel. We recommend you return home if traveling domestically, or to use specialist self-isolation accommodation.


Helpful Extras (Hidden costs are a pain! If we can give it to you for free, we will, if we cannot do it as cheap possible!).

•Free City Maps
•Tourist Information, walking tours and advice on local attractions and transport (24hrs)
•Daily events organized for our guests
•Room key is a £5 cash deposit
•Padlocks and Adaptors available for £5 cash deposit
•Discounts at local restaurants and coffee shops
•Towels are available for hire at £2.50
•Free printing facilities (boarding passes, tickets etc)
•Clean, crisp linen on your bed ready to sleep on!
•Late Check-Out available to sleep in a little more until Midday (book in advance at reception)!
•ATM (Cash Machine)

Winner of No.1 Small Hostel Group Worldwide, and a Lifetime Achievement Award for excellence in the Hostel Industry. We thrive on ensuring every guest comes satisfied and if you have any problems along the way we are always there ready to help! For this and many other reasons staying at Astor Hostels is the top choice for anyone exploring London on a budget!

Reservations must be made for guests over the age of 18. Any reservations made for those under the minimum age will be cancelled and you will not receive a refund. The hostel organises daily events aimed at backpackers between the ages of 18-30, it is therefore suggested that guests under the age of 40 would enjoy the hostel the most.

Proof of identification must be shown on arrival and can include a passport, driving license and national identity cards. We cannot accept paper driving licences, student, or employee IDs as proof of identity and failure to show proof or a copy upon arrival will result in the cancellation of a reservation without a refund. Get in touch with us for further clarification.

When booking for 10 persons or more, different policies and additional supplements will apply. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.1

  • Security 9.5

  • Location 9.5

  • Staff 9.4

  • Atmosphere 8.9

  • Cleanliness 8.7

  • Facilities 8.6


Latest Reviews

  • 10.0

    Superb

    03 Sep 2021
    Couldn't be better! Extremely affordable, great location, and amazing atmosphere in the hostel with lots of space to hang out and relax. Staff are super friendly and helpful and the hostel has adapters and padlocks to use for free. Of course there are the usual issues with noise/snoring/disruption that you'd encounter in any hostel when sharing a dorm room, but it's hard to imagine finding a nicer place to stay in central London for the same price. Would definitely come back here.
    Germany, Female, 18-24
  • 10.0

    Superb

    31 Aug 2021
    The hotel has a great location near museums, parks, restaurants, and public transport; in a very safe area. The staff was very helpful and kind. Definitely recommend!
    Mexico, Female, 18-24
  • 10.0

    Superb

    27 Aug 2021
    The staff were very friendly and professional. The accommodation was very clean and tidy. The chest lockers under the bed gave plenty of space for storage. Nice touches included a very comprehensive information board above reception, labels to identify your food on the fridge itself and the ability to borrow travel adapters and padlocks. I've stayed in a lot of nice places but this one stands out because everything seems to have been thought through and well maintained.
    England, Male, 41+
  • 9.7

    Superb

    09 Sep 2021
    It was a really good experience. I’ve met kind people. I’ll come back :)
    Turkey, Male, 18-24
  • 9.7

    Superb

    09 Aug 2021
    Really great hostel with incredible staff and a welcoming, fun vibe.
    USA, Male, 25-30
  • 9.4

    Superb

    17 Jun 2021
    Very handy for the museum's and tube stations to get to other major tourist spots and staff was very helpful
    England, All Male Group, 31-40
  • 8.9

    Fabulous

    24 Aug 2021
    It's a great place to stay if you love Hyde Park. This hostel has volunteers living on site, I think it adds to the experience. Definitely has the feel of a smaller, non-commercial hostel. The kitchen is good and there other places to hangout. The only pain was taking the stairs all the way up, and the dust in my room did not help. Covid is a pain, but at least here people seemed to be friendly.
    USA, Male, 25-30
  • 8.9

    Fabulous

    22 Aug 2021
    Astor Hyde Park is a safe bet for an accommodation in London. The staff is friendly and always keen to help, the neighbourhood is charming, and the common rooms are comfortable. My only comment concerns a roommate we had who was quite problematic, he is well known in this hostel for being shady (comes back often) but really he is not fit to share a room with people. Other than that we had a great stay!
    Mauritius, Female, 18-24
  • 8.9

    Fabulous

    23 Jul 2021
    I would definitely stay again for it’s great location, clean bathroom and never clogged sinks which is very important at the shower. My only doubt is those stairs. If your room is in upper floors be aware of you’re going to hike every time on the way back to your room.
    Turkey, Female, 31-40
  • 4.9

    Rating

    06 Sep 2021
    The first staff member we met was friendly, promptly checking us in. We stayed in a private room and immediately as we entered this room, we could smell the toilet. The bin hadn't been emptied and the bathroom light didn't work (we spent 2 days showering in the dark). The private room we had booked did not look like the one in the pictures (we felt quite let down by this). The front door was sometimes left on the latch (unsafe) and the hostel felt quite grimy in general. I won't stay here again.
    England, Couple, 25-30
Read all reviews

Facilities

Free
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
General
  • Adaptors
  • Book Exchange
  • Cable TV
  • Common Room
  • Flexible NRR
  • Follows Covid-19 sanitation guidance
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Key Card Access
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • Washing Machine
Services
  • 24 Hour Security
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Towels for hire
Food & Drink
  • Vending Machines
Entertainment
  • Wi-Fi


Awards

  • 2019

    3rd, Hostel Chain

  • 2019

    1st, Best Small Hostel Chain

  • 2019

    1st, Lifetime Achievement Award

  • 2015

    1st, Best Small Hostel Chain

  • 2015

    1st, Lifetime Achievement Award

  • 2010

    3rd, Hostel Chain

View all Award Winners

Astor Hyde Park says

Note: 18-40 yrs old only. Astor Hyde Park won 1st Best Small hostel chain and 1st in the Lifetime achievement awards at the 2015 Hoscars and it's easy to see why. It's located in the upscale neighbourhood of South Kensington beside Hyde Park and close to several of London's best museums. Guests have praised this location for being a 'wonderful area close to everything [but] also far enough away to be off the tourist trail'. One reviewer said this is 'a great hostel if you're looking for somewhere central in London without paying a fortune'. We like their relaxed, friendly staff, who we've been told are 'very helpful, personable and informative'.

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