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Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Cancellations must be done 2 weeks prior to arrival. After that the group will be liable for part or all of their monies paid.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School, Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

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Astor Hyde Park

Book more than 3 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Awesome Cleanliness
Read all reviews
We love this Hostel!

It gets our thumbs up for consistently high guest reviews.

Hostelworld says

Note: 18-40 yrs old only. Astor Hyde Park won 1st Best Small hostel chain and 1st in the Lifetime achievement awards at the 2015 Hoscars and it's easy to see why. It's located in the upscale neighbourhood of South Kensington beside Hyde Park and close to several of London's best museums. Guests have praised this location for being a 'wonderful area close to everything [but] also far enough away to be off the tourist trail'. One reviewer said this is 'a great hostel if you're looking for somewhere central in London without paying a fortune'. We like their relaxed, friendly staff, who we've been told are 'very helpful, personable and informative'.

Property Description

Located in the most beautiful and charming neighbourhood in London, Astor Hyde Park is one minute from Hyde Park and surrounded by some of London’s greatest museums including the Natural History Museum, Victoria & Albert, and Science Museum. The hostel is a short walk from London’s best transport connections, including direct trains to Heathrow Airport and all of London’s attractions. If this wasn’t enough, the iconic pubs, excellent shopping, amazing restaurants, and occasional celebrity sighting make it the perfect place to live while in London!

The moment you walk through our doors you become part of our family and we want you to have an incredible experience! We want every detail - from our super clean bathrooms and comfortable pillows to our unforgettable social events - to be perfect, giving you a London adventure that is 10 out of 10!

VALID government issued ID required to stay with us, and ALL guests must be between 18-40 YEARS

At our amazing hostel you will have full access to:

•Free Fast Wi-Fi throughout the building as well as Free PC Access
•24-hour reception for anything you may need (including late check-in/early check-out)
•CCTV in operation 24 hours a day
•Storage Lockers available for your valuables £1 per locker, per day (max 14 days).
•Luggage room is free to use on day of arrival! You can leave your items from £2 per bag on day of departure (£7.50 per bag for everyday thereafter).
•Laundry facilities available 24-hours. Hairdryers and ironing facilities free to use
•Dining room and common area to enjoy a meal or meet fellow travellers
•Beautiful lounge area with comfy sofas and enormous projector screen for movies and sports!

Although the government has removed many restrictions, we will continue to do everything we can to keep you safe while you stay with us!

Here is a little info on stuff that will be a little bit different than normal -

Reception hours
•Check-out is between 8am and 10am.
•Check-in is available between 2pm and 10pm (please let us know your arrival time to ensure someone is there to greet you with a masked smile!)

(A staff member is available 24 hours a day for emergencies, a number will be provided if you have any issues, or you can call the hostel number directly).??

Charity Breakfast
•Breakfast will not be available until fully safe to do so, we will have a special London map for you to scan, so you can find a delicious feast and other top tips around the city!

Common Areas
•Kitchen and common areas are all back open! Whoop Whoop! (Kitchen and lounges will be shut at midnight and reopening at 8am).

Self-Isolation - Guests who wish to self-isolate in the hostel must do so in a private room, guests must not perform the self-isolation period if coming from abroad in shared dorms.

Please Note - For the safety of others, anyone exhibiting symptoms of Covid-19 will be unable to stay at the hostel. We recommend you return home if traveling domestically, or to use specialist self-isolation accommodation.


Helpful Extras (Hidden costs are a pain! If we can give it to you for free, we will, if we cannot do it as cheap possible!).

•Free City Maps
•Tourist Information, walking tours and advice on local attractions and transport (24hrs)
•Daily events organized for our guests
•Room key is a £5 cash deposit
•Padlocks and Adaptors available for £5 cash deposit
•Discounts at local restaurants and coffee shops
•Towels are available for hire at £2.50
•Free printing facilities (boarding passes, tickets etc)
•Clean, crisp linen on your bed ready to sleep on!
•Late Check-Out available to sleep in a little more until Midday (book in advance at reception)!
•ATM (Cash Machine)

Winner of No.1 Small Hostel Group Worldwide, and a Lifetime Achievement Award for excellence in the Hostel Industry. We thrive on ensuring every guest comes satisfied and if you have any problems along the way we are always there ready to help! For this and many other reasons staying at Astor Hostels is the top choice for anyone exploring London on a budget!

Reservations must be made for guests over the age of 18. Any reservations made for those under the minimum age will be cancelled and you will not receive a refund. The hostel organises daily events aimed at backpackers between the ages of 18-30, it is therefore suggested that guests under the age of 40 would enjoy the hostel the most.

Proof of identification must be shown on arrival and can include a passport, driving license and national identity cards. We cannot accept paper driving licences, student, or employee IDs as proof of identity and failure to show proof or a copy upon arrival will result in the cancellation of a reservation without a refund. Get in touch with us for further clarification.

When booking for 10 persons or more, different policies and additional supplements will apply. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 8.6

  • Security 9.2

  • Location 9.1

  • Staff 9.2

  • Atmosphere 8.0

  • Cleanliness 7.6

  • Facilities 7.9


Latest Reviews

  • 10.0

    Superb

    01 Aug 2022
    The location is great - this hostel is so close to the big Kensington park . The surrounding buildings and architecture are gorgeous. Jeff was so friendly and helpful - he made the public transportation doable! The kitchen and community space are very big. I’d love to stay here again
    USA, Female, 25-30
  • 10.0

    Superb

    29 Jul 2022
    Next to a bus stop and a beautiful park to walk through. Staff is very helpful and kind. Bunk mattresses are comfy. There is a plug and USB port at each bed (in the room I stayed in). The location feels safe to walk around at night, especially with the bus stop so close. The closest underground train station is about a 10-15 minute walk. There are e-bikes for rent at a station nearby for easy above ground transit if you wish.
    Canada, Female, 31-40
  • 9.7

    Superb

    05 Aug 2022
    I've realy liked the USB ports above the beds.
    Hungary, Male, 18-24
  • 9.4

    Superb

    19 Jul 2022
    Really nice place to stay! We enjoyed the triple bunk beds and nice vibes.
    Switzerland, Couple, 25-30
  • 8.9

    Fabulous

    04 Aug 2022
    Suuuuper great staff!
    Denmark, Male, 25-30
  • 8.3

    Fabulous

    20 Jul 2022
    Clean, nice place to meet people as a solo travel. Breakfast is nice for the price. Feel safe and comfortable.
    USA, Male, 18-24
  • 7.7

    Very Good

    24 Jul 2022
    Very basic, provided a bed and a shower. The bathrooms weren’t the most cleanly, but also not the worst I’ve seen. I did love the location, that was the main perk. They do allow allow large groups of children to stay, so it was a bit noisy.
    USA, Female, 25-30
  • 7.1

    Very Good

    27 Jul 2022
    I stayed in a 12 bed female dorm, and it was incredibly hot and stuffy in the room, even though we were given a small fan to share. Despite being only 20 degrees Celsius outside overnight, I could barely sleep due to the heat. There were school groups staying at the hostel for my entire stay, meaning there was no real atmosphere or social activities provided to the young travellers, which was a shame. The location is nice, so long as you’re happy to walk 15 minutes to the closest tube stop.
    Australia, Female, 18-24
  • 5.4

    Rating

    30 Jul 2022
    The bathroom was full of mold and the there was no ventilation whatsoever. 10 people to a room with only one bathroom is way to much. There was no airflow in the room and it. Was extremely hot I couldn’t sleep the entire time I was there.
    Canada, Female, 18-24
  • 4.9

    Rating

    28 Jul 2022
    The property location is the biggest perk, located next to Kensington Palace. The staff as well was friendly. However, there is 1 bathroom for 10 girls in a closet sized space which just doesn’t work logistically. The showers are moldy and there wasn’t even hand soap to wash your hands. A group of kids ran screaming throughout the place, doors slammed all night. There was no hostel programming because of the kids. You also have to pay for everything - including storing luggage in check out day, which is an
    USA, Female, 18-24
Read all reviews

Facilities

Free
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
General
  • Adaptors
  • Book Exchange
  • Cable TV
  • Common Room
  • Flexible NRR
  • Follows Covid-19 sanitation guidance
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Key Card Access
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • Washing Machine
Services
  • 24 Hour Security
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Towels for hire
Food & Drink
  • Vending Machines
Entertainment
  • Wi-Fi


Awards

  • 2019

    3rd, Hostel Chain

  • 2019

    1st, Best Small Hostel Chain

  • 2019

    1st, Lifetime Achievement Award

  • 2015

    1st, Best Small Hostel Chain

  • 2015

    1st, Lifetime Achievement Award

  • 2010

    3rd, Hostel Chain

View all Award Winners

Astor Hyde Park says

Note: 18-40 yrs old only. Astor Hyde Park won 1st Best Small hostel chain and 1st in the Lifetime achievement awards at the 2015 Hoscars and it's easy to see why. It's located in the upscale neighbourhood of South Kensington beside Hyde Park and close to several of London's best museums. Guests have praised this location for being a 'wonderful area close to everything [but] also far enough away to be off the tourist trail'. One reviewer said this is 'a great hostel if you're looking for somewhere central in London without paying a fortune'. We like their relaxed, friendly staff, who we've been told are 'very helpful, personable and informative'.

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