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Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Cancellations must be done 2 weeks prior to arrival. After that the group will be liable for part or all of their monies paid.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School, Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Excellent Cleanliness
Read all reviews
We love this Hostel!

It gets our thumbs up for consistently high guest reviews.

Hostelworld says

Note: 18-40 yrs old only. Astor Hyde Park won 1st Best Small hostel chain and 1st in the Lifetime achievement awards at the 2015 Hoscars and it's easy to see why. It's located in the upscale neighbourhood of South Kensington beside Hyde Park and close to several of London's best museums. Guests have praised this location for being a 'wonderful area close to everything [but] also far enough away to be off the tourist trail'. One reviewer said this is 'a great hostel if you're looking for somewhere central in London without paying a fortune'. We like their relaxed, friendly staff, who we've been told are 'very helpful, personable and informative'.

Property Description

Astor Hyde Park
Located in the most beautiful and charming neighbourhood in London, Astor Hyde Park is one minute from Hyde Park and surrounded by some of London’s greatest museums including the Natural History Museum, Victoria & Albert and Science Museum. The hostel is a short walk from London’s best transport connections, including direct trains to Heathrow Airport and all of London’s attractions. If this weren’t enough the iconic pubs, excellent shopping, amazing restaurants and occasional celebrity sighting make it the perfect place to live while in London!

The moment you walk through our doors you become part of our family and we want you to have an incredible experience! We want every detail – from our super clean bathrooms and comfortable pillows to our unforgettable social events - to be perfect, giving you a London adventure that is 10 out of 10!

VALID government issued ID required to stay with us, and ALL guests must be between 18-40 YEARS

At our amazing hostel you will have full access to:

• Free Fast Wi-Fi throughout the building as well as Free PC Access
• 24-hour reception for anything you may need (including late check-in/early check-out)
• CCTV Security monitoring
• Free security lockers for your valuables (laptops, cameras, phones, etc)
• Free luggage storage available before check-in and after checkout (same day)
• Laundry facilities available 24-hours. Hairdryers and ironing facilities free to use
• All you can eat Breakfast for only £1.00 (All proceeds go to charity)
• Wonderful fully equipped kitchens (large fridges available for food and drinks storage)
• Dining room and common area to enjoy a meal or meet fellow travellers
• Beautiful lounge area with comfy sofas and enormous projector screen for movies and sports!

Helpful Extras – (Hidden costs are a pain! If we can give it to you for free we will, if we cannot we will do it as cheap possible!).

• Free City Maps
• Tourist Information, walking tours and advice on local attractions and transport (24hrs)
• Daily events organized for our guests
• Hire padlocks and adaptors free of charge with a £5 deposit (you receive your money back upon return)
• Discounts at local restaurants and coffee shops
• Towel Hire for only £1
• Free printing facilities (boarding passes, tickets etc…)
• Clean, crisp linen on your bed ready to sleep on!
• ATM (Cash Machine)


Winner of No.1 Small Hostel Group Worldwide, and a Lifetime Achievement Award for excellence in the Hostel Industry. We thrive on ensuring every guest leaves satisfied and if you have any problems along the way we are always there ready to help! For this and many other reasons staying at Astor Hostels is the top choice for anyone exploring London on a budget!

Reservations must be made for guests over the age of 18. Any reservations made for those under the minimum age will be cancelled and you will not receive a refund. The hostel organises daily events aimed at backpackers between the ages of 18-30, it is therefore suggested that guests under the age of 40 would enjoy the hostel the most.

Proof of identification must be shown on arrival and can include a passport, driving license and national identity cards. We cannot accept paper driving licences, student or employee IDs as proof of identity and failure to show proof or a copy upon arrival will result in the cancellation of a reservation without a refund. Get in touch with us for further clarification.

When booking for 12 persons or more, different policies and additional supplements will apply.

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Reviews & Ratings

  • Value For Money 8.6

  • Security 9.1

  • Location 9.2

  • Staff 8.7

  • Atmosphere 8.3

  • Cleanliness 8.0

  • Facilities 8.2


Latest Reviews

  • 10.0

    Superb

    03 Dec 2018
    Overall I was really impressed! The location is ideal, and the staff are very willing to help.
    USA, Female, 18-24
  • 9.1

    Superb

    01 Dec 2018
    I enjoyed my stay at Astor Hyde Park. I stopped in for one night, Saturday, and the party vibes were strong. I was on the fifth floor (be prepped to carry your bag up a lot of stairs) so wasn’t disturbed at all by the music. The bed seemed clean enough, the bathroom was a bit worse for wear but nothing too crazy. Negatives were that the whole hostel smelt like an oily restaurant which felt a bit gross. Beautiful location very convenient to Hyde Park, beautiful building.
    Australia, Female, 18-24
  • 8.3

    Fabulous

    02 Dec 2018
    Great location, good atmosphere, excellent staff. The dorm rooms were clean, beds were comfortable, and the ensuite bathrooms were cleaned daily. The safety boxes at Reception were in poor shape, with several twisted/broken doors and locking mechanisms missing. No lockable storage space in Room 35. No lockers and no under bed storage that could be secured with a padlock. My keycard stopped working 20 hours BEFORE check out. Some of the public bathrooms were extremely dirty and not cleaned daily.
    Finland, Female, 31-40
  • 6.6

    Good

    30 Nov 2018
    The Good: Location of the hostel is just perfect - safe neighborhood, not too far from the tube (12 min walk) and near to the National History Museum. The Bad: There is no elevator, so make sure you do not carry huge luggages to the 3rd and 4th floors. Someone took a huge dump in our room and clogged the whole toilet. We informed the staff but no one replied nor did anything. Moreover, I had the worst experience sleeping because the whole place was so dusty!
    Philippines, Female, 25-30
Read all reviews

Facilities

Free
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
General
  • Adaptors
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Common Room
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Key Card Access
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • Washing Machine
Services
  • 24 Hour Reception
  • 24 Hour Security
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Towels for hire
Food & Drink
  • Vending Machines
Entertainment
  • DVD's
  • Foosball

Awards

  • 2015

    1st, Lifetime Achievement Award

  • 2015

    1st, Best Small Hostel Chain

  • 2010

    3rd, Hostel Chain

View all Award Winners

Policies

  • Age Restriction
  • Credit Cards Accepted
  • No Curfew
  • Non Smoking
  • Taxes Included

Astor Hyde Park says

Note: 18-40 yrs old only. Astor Hyde Park won 1st Best Small hostel chain and 1st in the Lifetime achievement awards at the 2015 Hoscars and it's easy to see why. It's located in the upscale neighbourhood of South Kensington beside Hyde Park and close to several of London's best museums. Guests have praised this location for being a 'wonderful area close to everything [but] also far enough away to be off the tourist trail'. One reviewer said this is 'a great hostel if you're looking for somewhere central in London without paying a fortune'. We like their relaxed, friendly staff, who we've been told are 'very helpful, personable and informative'.

Things to Note

Free cancelation up to 24 hours before day of arrival
Check-in - Anytime after 2pm. Check-out Anytime before 10am
Payment accepted in Cash or Debit/Credit Card
24-hour reception, anything you need come and ask at Reception!
VALID government issued ID required to stay with us, and ALL guests must be between 18-40 YEARS

Please Note: if you do not give notice to cancel, the first night will be charged to the credit card used to make the booking.


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