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Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Cancellations must be done 2 weeks prior to arrival. After that the group will be liable for part or all of their monies paid.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School, Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

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Astor Hyde Park

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Excellent Cleanliness
Read all reviews
We love this Hostel!

It gets our thumbs up for consistently high guest reviews.

Hostelworld says

Note: 18-40 yrs old only. Astor Hyde Park won 1st Best Small hostel chain and 1st in the Lifetime achievement awards at the 2015 Hoscars and it's easy to see why. It's located in the upscale neighbourhood of South Kensington beside Hyde Park and close to several of London's best museums. Guests have praised this location for being a 'wonderful area close to everything [but] also far enough away to be off the tourist trail'. One reviewer said this is 'a great hostel if you're looking for somewhere central in London without paying a fortune'. We like their relaxed, friendly staff, who we've been told are 'very helpful, personable and informative'.

Property Description

Astor Hyde Park
Located in the most beautiful and charming neighbourhood in London, Astor Hyde Park is one minute from Hyde Park and surrounded by some of London’s greatest museums including the Natural History Museum, Victoria & Albert and Science Museum. The hostel is a short walk from London’s best transport connections, including direct trains to Heathrow Airport and all of London’s attractions. If this weren’t enough the iconic pubs, excellent shopping, amazing restaurants and occasional celebrity sighting make it the perfect place to live while in London!

The moment you walk through our doors you become part of our family and we want you to have an incredible experience! We want every detail – from our super clean bathrooms and comfortable pillows to our unforgettable social events - to be perfect, giving you a London adventure that is 10 out of 10!

VALID government issued ID required to stay with us, and ALL guests must be between 18-40 YEARS

At our amazing hostel you will have full access to:

• Free Fast Wi-Fi throughout the building as well as Free PC Access
• 24-hour reception for anything you may need (including late check-in/early check-out)
• CCTV Security monitoring
• Free security lockers for your valuables (laptops, cameras, phones, etc)
• Free luggage storage available before check-in and after checkout (same day)
• Laundry facilities available 24-hours. Hairdryers and ironing facilities free to use
• All you can eat Breakfast for only £1.00 (All proceeds go to charity)
• Wonderful fully equipped kitchens (large fridges available for food and drinks storage)
• Dining room and common area to enjoy a meal or meet fellow travellers
• Beautiful lounge area with comfy sofas and enormous projector screen for movies and sports!

Helpful Extras – (Hidden costs are a pain! If we can give it to you for free we will, if we cannot we will do it as cheap possible!).

• Free City Maps
• Tourist Information, walking tours and advice on local attractions and transport (24hrs)
• Daily events organized for our guests
• Hire padlocks and adaptors free of charge with a £5 deposit (you receive your money back upon return)
• Discounts at local restaurants and coffee shops
• Towel Hire for only £1
• Free printing facilities (boarding passes, tickets etc…)
• Clean, crisp linen on your bed ready to sleep on!
• ATM (Cash Machine)


Winner of No.1 Small Hostel Group Worldwide, and a Lifetime Achievement Award for excellence in the Hostel Industry. We thrive on ensuring every guest leaves satisfied and if you have any problems along the way we are always there ready to help! For this and many other reasons staying at Astor Hostels is the top choice for anyone exploring London on a budget!

Reservations must be made for guests over the age of 18. Any reservations made for those under the minimum age will be cancelled and you will not receive a refund. The hostel organises daily events aimed at backpackers between the ages of 18-30, it is therefore suggested that guests under the age of 40 would enjoy the hostel the most.

Proof of identification must be shown on arrival and can include a passport, driving license and national identity cards. We cannot accept paper driving licences, student or employee IDs as proof of identity and failure to show proof or a copy upon arrival will result in the cancellation of a reservation without a refund. Get in touch with us for further clarification.

When booking for 12 persons or more, different policies and additional supplements will apply. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 8.7

  • Security 9.3

  • Location 9.2

  • Staff 9.1

  • Atmosphere 8.5

  • Cleanliness 8.2

  • Facilities 8.4


Latest Reviews

  • 10.0

    Superb

    10 Jun 2019
    Nice place and was fortunate to have great roommates.
    Romania, Male, 25-30
  • 9.7

    Superb

    08 Jun 2019
    Our bus got in at 5:30am so we walked to our hotel, exhausted. They let us store our luggage there and said we could hang out in the lounge until breakfast. We were watching TV and then fell straight asleep on the couch. We woke up 3 hours later and a staff member had come and covered us with blankets! Soooo sweet of them to let us take a quick nap. Overall, wonderful experience... highly recommend!
    USA, Female, 18-24
  • 9.7

    Superb

    04 Jun 2019
    This place is great. Super clean, friendly staff, and very safe protocols put in place to help keep guest safe. The only thing that made this hostel slightly less than ideal was the large groups of teenagers that would come through - think abroad trips in Highschool. It makes sense that they would book there since this place is huuuuge but at times it made the environment outside of my room hard to chill in. But other than that everything was neat and as I expected, I would stay again.
    USA, Female, 25-30
  • 9.4

    Superb

    03 Jun 2019
    Great little hostel that needs just a smidgen of dusting.
    USA, Male, 31-40
  • 9.1

    Superb

    03 Jun 2019
    Clean, very cute atmosphere right in the heart of Hyde Park
    USA, Female, 18-24
  • 8.9

    Fabulous

    09 Jun 2019
    Amazing staff. Very friendly and helpful. Little bit of an inconvenient distance from the subway but also nearby Kensington Gardens which are beautiful.
    USA, Female, 18-24
  • 8.3

    Fabulous

    07 Jun 2019
    Pros: Beautiful, safe location. Great security. Helpful/kind staff. Towels, locks, etc are all given to you free with a deposit. Spacious locker under your bed. Cons: no lift which is a pain if you have a room up on the fourth floor. The staff did offer to carry our luggage up when we checked in but it’s a steep hike. Rooms needed a good dusting. Bathrooms were just gross. Shower curtain was yellowing and old, floors were sopping wet our entire stay, smallest shower I’ve seen in a hostel.
    USA, Female, 25-30
  • 7.7

    Very Good

    04 Jun 2019
    The location is fabulous, the staff are super helpful, one even helped me with my bag up the stairs. I would stay here again, the hostel did need a little more than a surface clean, but otherwise it was a pleasant experience
    Australia, Female, 18-24
  • 6.6

    Good

    10 Jun 2019
    Hostel situated in great location close to various transport options. Rented a double private room but was very small, definitely not enough space for two people. The room was “cleaned” most days to an extent. Donation breakfasts were great for anyone on a budget but very basic. The staff were friendly and helpful with most queries. Overall good stay but improvements could be made to cleanliness.
    Australia, Couple, 25-30
  • 6.6

    Good

    01 Jun 2019
    Even though I was not expecting much, I was very disappointed in the room. The beds were confortable and the staff nice, but there was only one bathroom in the room for 12 and it was extremely dirty. The corridors also smelled bad. I have been to many hostels, but this one was definitely the worst one regarding cleanliness. Luckily, we were staying at another hostel for the next two days: which was way better than Astor Hyde.
    Canada, Female, 18-24
Read all reviews

Facilities

Free
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
General
  • Adaptors
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Common Room
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Key Card Access
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • Washing Machine
Services
  • 24 Hour Reception
  • 24 Hour Security
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Towels for hire
Food & Drink
  • Vending Machines
Entertainment
  • DVD's
  • Foosball


Awards

  • 2015

    1st, Lifetime Achievement Award

  • 2015

    1st, Best Small Hostel Chain

  • 2010

    3rd, Hostel Chain

View all Award Winners

Astor Hyde Park says

Note: 18-40 yrs old only. Astor Hyde Park won 1st Best Small hostel chain and 1st in the Lifetime achievement awards at the 2015 Hoscars and it's easy to see why. It's located in the upscale neighbourhood of South Kensington beside Hyde Park and close to several of London's best museums. Guests have praised this location for being a 'wonderful area close to everything [but] also far enough away to be off the tourist trail'. One reviewer said this is 'a great hostel if you're looking for somewhere central in London without paying a fortune'. We like their relaxed, friendly staff, who we've been told are 'very helpful, personable and informative'.

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