Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Cancellations must be done 2 weeks prior to arrival. After that the group will be liable for part or all of their monies paid.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School, Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

1/27

Astor Hyde Park

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Excellent Cleanliness
Read all reviews
We love this Hostel!

It gets our thumbs up for consistently high guest reviews.

Hostelworld says

Note: 18-40 yrs old only. Astor Hyde Park won 1st Best Small hostel chain and 1st in the Lifetime achievement awards at the 2015 Hoscars and it's easy to see why. It's located in the upscale neighbourhood of South Kensington beside Hyde Park and close to several of London's best museums. Guests have praised this location for being a 'wonderful area close to everything [but] also far enough away to be off the tourist trail'. One reviewer said this is 'a great hostel if you're looking for somewhere central in London without paying a fortune'. We like their relaxed, friendly staff, who we've been told are 'very helpful, personable and informative'.

Property Description

Located in the most beautiful and charming neighbourhood in London, Astor Hyde Park is one minute from Hyde Park and surrounded by some of London’s greatest museums including the Natural History Museum, Victoria & Albert and Science Museum. The hostel is a short walk from London’s best transport connections, including direct trains to Heathrow Airport and all of London’s attractions. If this weren’t enough the iconic pubs, excellent shopping, amazing restaurants and occasional celebrity sighting make it the perfect place to live while in London!

The moment you walk through our doors you become part of our family and we want you to have an incredible experience! We want every detail – from our super clean bathrooms and comfortable pillows to our unforgettable social events - to be perfect, giving you a London adventure that is 10 out of 10!

VALID government issued ID required to stay with us, and ALL guests must be between 18-40 YEARS

At our amazing hostel you will have full access to:

• Free Fast Wi-Fi throughout the building as well as Free PC Access
• 24-hour reception for anything you may need (including late check-in/early check-out)
• CCTV Security monitoring
• Free security lockers for your valuables (laptops, cameras, phones, etc)
• Free luggage storage available before check-in and after checkout (same day)
• Laundry facilities available 24-hours. Hairdryers and ironing facilities free to use
• All you can eat Breakfast for only £1.00 (All proceeds go to charity)
• Wonderful fully equipped kitchens (large fridges available for food and drinks storage)
• Dining room and common area to enjoy a meal or meet fellow travellers
• Beautiful lounge area with comfy sofas and enormous projector screen for movies and sports!

Helpful Extras – (Hidden costs are a pain! If we can give it to you for free we will, if we cannot we will do it as cheap possible!).

• Free City Maps
• Tourist Information, walking tours and advice on local attractions and transport (24hrs)
• Daily events organized for our guests
• Hire padlocks and adaptors free of charge with a £5 deposit (you receive your money back upon return)
• Discounts at local restaurants and coffee shops
• Towel Hire for only £2 charge with a £5 deposit
• Free printing facilities (boarding passes, tickets etc…)
• Clean, crisp linen on your bed ready to sleep on!
• ATM (Cash Machine)


Winner of No.1 Small Hostel Group Worldwide, and a Lifetime Achievement Award for excellence in the Hostel Industry. We thrive on ensuring every guest leaves satisfied and if you have any problems along the way we are always there ready to help! For this and many other reasons staying at Astor Hostels is the top choice for anyone exploring London on a budget!

Reservations must be made for guests over the age of 18. Any reservations made for those under the minimum age will be cancelled and you will not receive a refund. The hostel organises daily events aimed at backpackers between the ages of 18-30, it is therefore suggested that guests under the age of 40 would enjoy the hostel the most.

Proof of identification must be shown on arrival and can include a passport, driving license and national identity cards. We cannot accept paper driving licences, student or employee IDs as proof of identity and failure to show proof or a copy upon arrival will result in the cancellation of a reservation without a refund. Get in touch with us for further clarification.

When booking for 12 persons or more, different policies and additional supplements will apply. View House Rules

Overview

With a lounge that looks more like a manor house than a hostel (with a big projector screen for watching films), Astor Hyde Park is undeniably cool. It's got the surroundings to match, too, as we're based in swanky South Kensington right by verdant Hyde Park. We've also got a £1 all-you-can-eat breakfast (we donate any money we make from it to charity) and free Wi-Fi for keeping in touch with the mates you met at your last destination. Our kitchen has huge fridges for all your food and drinks, and we've got a dining room where you can eat meals with other travellers.

Location

We're less than a 15-minute walk to the Natural History Museum, the Victoria and Albert Museum and the Science Museum (which, by the way, are all free to visit). The neighbourhood's got great pubs, shopping and restaurants – and you might even spot a celebrity or two! You can reach us in about an hour from Heathrow Airport by hopping on the Piccadilly line to Gloucester Road underground station, about a 15-minute walk from our doorstep.

Rooms and Dorms

You'll have free linen on your bed as soon as you rock up (great if you're making the most of our 24-hour reception and checking in late). Whether you choose a private room or a mixed or female-only dorm, you'll have an en-suite bathroom. Secure lockers will keep your stuff safe while you're out – just bring a padlock or borrow one from reception (just leave a deposit).

Extras and activities

We've got daily activities – ask our friendly staff what's going on while you're here – and free city maps to help you find your way about without eating into your data. There's an ATM on site to get out cash, and we'll get you discounts at local cafés and restaurants to help it go further. For a mid afternoon pick-me-up, we've got vending machines. If you need to print a ticket for a West End show, just ask – it's free of charge.

View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 8.7

  • Security 9.1

  • Location 9.3

  • Staff 9.1

  • Atmosphere 8.4

  • Cleanliness 8.2

  • Facilities 8.4


Latest Reviews

  • 10.0

    Superb

    30 Nov 2019
    I stayed at the Astor Hyde Park on November 30, 2019. I chose this hostel because it was on the Piccadilly line, and I needed to go to Heathrow early in the morning, and also because I wanted to visit the Winter Wonderland Christmas Market before flying back to the States. It was a great and safe location. And I was happy that although I booked a 4-bed, co-ed dorm, they actually booked all ladies in our dorm. The bathroom ensuite was really nice, the shower was great and it was really clean!
    USA, Female, 31-40
  • 10.0

    Superb

    25 Nov 2019
    Very nice and friendly place.
    Estonia, Male, 41+
  • 9.1

    Superb

    20 Nov 2019
    Amazing location, staff, and vibe. Watched About Time on the massive projector tv in the common area, which is exactly what you want when you visit London. Rooms are big but only one power outlet in the room. En suite bathroom had black mold in the shower and the shower didn’t properly drain so you’d be standing in pool of water. Amazing hostel if you can get over a dirty bathroom! 15 minute walk to tube but 1 minute to Hyde Park and despite that, super quiet on a back facing room at night! :)
    Canada, Female, 25-30
  • 8.9

    Fabulous

    29 Nov 2019
    We stayed two nights basically to sleep, not using much of the common areas, however what we saw was enough to love the place! Very prepared and friendly staff, clean accommodation and great location, including subway station, Hyde park and a 24h supermarket very close to the hostel.
    Brazil, Male, 25-30
  • 8.3

    Fabulous

    28 Nov 2019
    Location was cool and easy to access transit to the airport and central London. The beds were comfy and there were cages under the bed to store belongings - locks were a 5 GBP deposit. Room was very basic, no lights or outlets at each bed, only a central light and a central area to plug in phones. There was somewhat of a lack of showers, at least in the basement. Not much going on socially if you're looking for that. Staff were friendly and helpful. Overall it was a decent stay.
    Canada, Female, 18-24
  • 8.0

    Fabulous

    06 Dec 2019
    Decent hostel with great location. The luggage room was a little sketch and the stack three bunk beds together but other than that, good! The location is really good for what you’re paying!!!
    USA, Female, 25-30
  • 7.7

    Very Good

    19 Nov 2019
    Not a party place, but it is such a nice hostel and the kitchen and breakfast are great.
    Australia, Male, 18-24
  • 4.9

    Rating

    27 Nov 2019
    I only stayed in the Hostel 1 out of the 4 nights I was supposed to. Sharing a tiny one-person bathroom with 10 women is not practical. The bathroom smelled and was not clean. Shower flooded as soon as it was turned on. No toilet paper. I had high hopes for this Hostel as it was highly rated. But I can't say my experience was pleasant.
    USA, Female, 18-24
  • 4.9

    Rating

    21 Nov 2019
    This hostel was the worst I’ve ever stayed at. The shower floods so you’re standing in three inches of water while you shower. There is black mold all over the bathroom, the tiles are loose on the floor from the constant flooding of the shower, meaning that when you step on them, they squish and release a horrid mold smell. The people at the front desk are nice but they really don’t seem to care about any necessities like toilet paper. I will never return to this hostel or any other Astor Hostel
    USA, Female, 18-24
  • 4.6

    Rating

    28 Nov 2019
    The staff was nice, but the room was not ok. It was so gross, the bathroom smelled terrible, and someone decided to sleep in my bed the last two nights I was supposed to stay there. I never even stayed in the hostel because there was food everywhere and did not feel comfortable. So because of that I wasted over $125 on the hostel and stayed somewhere else the whole weekend. Not a good experience.
    USA, Female, 18-24
Read all reviews

Facilities

Free
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
General
  • Adaptors
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Common Room
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Key Card Access
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • Washing Machine
Services
  • 24 Hour Reception
  • 24 Hour Security
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Towels for hire
Food & Drink
  • Vending Machines
Entertainment
  • DVD's
  • Foosball


Awards

  • 2015

    1st, Best Small Hostel Chain

  • 2015

    1st, Lifetime Achievement Award

  • 2010

    3rd, Hostel Chain

View all Award Winners

Astor Hyde Park says

Note: 18-40 yrs old only. Astor Hyde Park won 1st Best Small hostel chain and 1st in the Lifetime achievement awards at the 2015 Hoscars and it's easy to see why. It's located in the upscale neighbourhood of South Kensington beside Hyde Park and close to several of London's best museums. Guests have praised this location for being a 'wonderful area close to everything [but] also far enough away to be off the tourist trail'. One reviewer said this is 'a great hostel if you're looking for somewhere central in London without paying a fortune'. We like their relaxed, friendly staff, who we've been told are 'very helpful, personable and informative'.

×