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Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Cancellations must be done 2 weeks prior to arrival. After that the group will be liable for part or all of their monies paid.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School, Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

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Astor Kensington

45 Queensborough Terrace, Bayswater , London, England
Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Excellent Cleanliness
Read all reviews
We love this Hostel!

It gets our thumbs up for consistently high guest reviews.

Hostelworld says

Note: 18-40 yrs old only. Astor Kensington won 1st Best Small hostel chain and 1st in the Lifetime achievement awards at the 2015 Hoscars! Astor Kensington is in the upscale neighbourhood of Bayswater, beside Oxford Street, Hyde Park and Portobello market. Hostelworld guests say they appreciate that the hostel is 'within walking distance of the Queensway and Bayswater tube stations'. Our reviewers appreciate that the staff are 'really helpful and polite. They seem to have their own little family with each other, making it feel really welcoming and open to guests', said one of our visitors. We like that this hostel has an 'excellent', 'well-equipped kitchen' and 'the best breakfast for hostels for this price range in London'.

Property Description

Located a short walk from Notting Hill, Hyde Park and Kensington Palace (home of William, Kate and the Royal Babies!) it is easy to see why so many people fall in love with this neighbourhood. With three Underground Lines and countless 24hr buses, Astor Kensington is the perfect hub from which to explore London. A short walk around the neighbourhood will take you through the world famous Portobello Market, Kensington Gardens and London’s most expensive street! Hop on the tube or bus and within 10 minutes you’ll be in the heart of Oxford Street, Piccadilly Circus and Leicester Square!

The moment you walk through our doors you become part of our family and we want you to have an incredible experience! We want every detail – from our super clean bathrooms and comfortable pillows to our unforgettable social events - to be perfect, giving you a London adventure that is 10 out of 10!

VALID government issued ID required to stay with us, and ALL guests must be between 18-40 YEARS

At our amazing hostel you will have full access to:

• Free Fast Wi-Fi throughout the building as well as Free PC Access.
• 24-hour reception for anything you may need (including late check-in/early check-out)
• CCTV Security monitoring
• Free security lockers for your valuables (laptops, cameras, phones, etc)
• Free luggage storage available before check-in and after checkout (same day)
• Laundry facilities available from 8am – 8pm. Hairdryers and ironing facilities free to use
• All you can eat Breakfast for only £1.00 (All proceeds go to charity)
• Wonderful fully equipped kitchens (large fridges available for food and drinks storage)
• Dining room and common area to enjoy a meal or meet fellow travellers
• Beautiful lounge area with comfy sofas and enormous projector screen for movies and sports!

Helpful Extras – (Hidden costs are a pain! If we can give it to you for free we will, if we cannot we will do it as cheap possible!):

• Free City Maps
• Tourist Information, walking tours and advice on local attractions and transport (24hrs)
• Daily events organized for our guests
• Hire padlocks and adaptors free of charge with a £5 deposit (you receive your money back upon return)
• Discounts at local restaurants and coffee shops
• Towel Hire for only £1
• Free printing facilities (boarding passes, tickets etc…)
• Clean, crisp linen on your bed ready to sleep on!


Winner of No.1 Small Hostel Group Worldwide, and a Lifetime Achievement Award for excellence in the Hostel Industry. We thrive on ensuring every guest leaves satisfied and if you have any problems along the way we are always there ready to help! For this and many other reasons staying at Astor Hostels is the top choice for anyone exploring London on a budget!

Please note: that we only accept bookings of up to 12 guests per reservation and we reserve the right to refuse any reservation that exceeds this restriction. Should you be interested in making a group booking of 12+ guests please contact our group bookings department directly.

Check Availability

Thu 16 Aug 2018 - Sun 19 Aug 2018 Change
Selling out fast!

Room Summary

Thu 16th August 2018 - Sun 19th August 2018

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Reviews & Ratings

  • Value For Money 8.8

  • Security 9.0

  • Location 9.4

  • Staff 9.4

  • Atmosphere 8.5

  • Cleanliness 8.2

  • Facilities 8.0


Latest Reviews

  • 8.9

    Fabulous

    09 Aug 2018
    The hostel is very well located and the staff is helpful. The rooms could be a bit more clean but for the price I can’t really complain. There is a lounge and free breakfast as well. Only downside is the lack of toilets - we stayed on the fourth floor and we had to go down a floor to use the bathroom.
    USA, Male, 18-24
  • 8.0

    Fabulous

    08 Aug 2018
    Location is great, with underground stations, hyde park etc nearby. I stayed in a 4-bed dorm which was ok, as was my bed. Quite hot room even though it wasn't very hot outside. Nice with lockable (with padlock) big drawers under the bed for backpacks etc. There was no reading light, power outlet or shelf by the bed (to place phone, book etc during the night). Decent brekkie for £1 (donated to charity!). Not enough toilets/showers and the common areas were more or less non-existent. Great staff!
    Sweden, Male, 41+
  • 6.6

    Good

    09 Aug 2018
    The location is amazing. Just a few minutes to Hyde Park and Kensington Palace. It’s situated in what seems to be quite a posh neighbourhood. The staff were also nice and willing to answer any questions! In terms of cleanliness, as soon as I walked into the hostel there was a strange smell (resembling that of an old towel). There was water damage nearly everywhere, dust all over the floor, the couches in the lounge were stained. The toilet, shower, and sinks were regularly cleaned.
    Canada, Female, 18-24
  • 4.9

    Rating

    31 Jul 2018
    This hostel came well recommended but I’m not exactly sure why. The place is dirty and creaky. The lounge, kitchen, and rooms are not comfortable. The staff was nice but not all that helpful. They seemed to want to mess around more than help. The staff played loud music into the night that made it hard for us to sleep. Tried to find another place to stay my last night just to get away. The breakfast for charity is nice, shower was hot. So that’s neat.
    USA, Male, 18-24
Read all reviews

Facilities

Free
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
General
  • Adaptors
  • Cable TV
  • Common Room
  • Hair Dryers For Hire
  • Hot Showers
  • Key Card Access
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • Steam Room
  • Washing Machine
Services
  • 24 Hour Reception
  • 24 Hour Security
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Towels for hire
Food & Drink
  • Tea & Coffee Making Facilities
  • Vending Machines

Awards

  • 2015

    1st, Lifetime Achievement Award

  • 2015

    1st, Best Small Hostel Chain

  • 2010

    3rd, Hostel Chain

View all Award Winners

Policies

  • Age Restriction
  • Credit Cards Accepted
  • No Curfew
  • Non Smoking
  • Taxes Included

Astor Kensington says

Astor Kensington won 1st Best Small hostel chain and 1st in the Lifetime achievement awards at the 2015 Hoscars! ., .

Things to Note

Free cancelation up to 24 hours before day of arrival
Check-in - Anytime after 2pm. Check-out - Anytime before 10am
Payment accepted in Cash or Debit/Credit Card
24-hour reception, anything you need come and ask at Reception!
VALID government issued ID required to stay with us, and ALL guests must be between 18-40 YEARS

Please Note: if you do not give notice to cancel, the first night will be charged to the credit card used to make the booking.


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