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Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Cancellations must be done 2 weeks prior to arrival. After that the group will be liable for part or all of their monies paid.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School, Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

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Astor Kensington

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Awesome Cleanliness
Read all reviews
We love this Hostel!

It gets our thumbs up for consistently high guest reviews.

Hostelworld says

Note: 18-40 yrs old only. Astor Kensington won 1st Best Small hostel chain and 1st in the Lifetime achievement awards at the 2015 Hoscars! Astor Kensington is in the upscale neighbourhood of Bayswater, beside Oxford Street, Hyde Park and Portobello market. Hostelworld guests say they appreciate that the hostel is 'within walking distance of the Queensway and Bayswater tube stations'. Our reviewers appreciate that the staff are 'really helpful and polite. They seem to have their own little family with each other, making it feel really welcoming and open to guests', said one of our visitors. We like that this hostel has an 'excellent', 'well-equipped kitchen' and 'the best breakfast for hostels for this price range in London'.

Property Description

Located a short walk from Notting Hill, Hyde Park and Kensington Palace (home of William, Kate and the Royal Babies!) it is easy to see why so many people fall in love with this neighbourhood. With three Underground Lines and countless 24hr buses, Astor Kensington is the perfect hub from which to explore London. A short walk around the neighbourhood will take you through the world famous Portobello Market, Kensington Gardens and London’s most expensive street! Hop on the tube or bus and within 10 minutes you’ll be in the heart of Oxford Street, Piccadilly Circus and Leicester Square!

The moment you walk through our doors you become part of our family and we want you to have an incredible experience! We want every detail – from our super clean bathrooms and comfortable pillows to our unforgettable social events - to be perfect, giving you a London adventure that is 10 out of 10!

VALID government issued ID required to stay with us, and ALL guests must be between 18-40 YEARS

At our amazing hostel you will have full access to:

• Free Fast Wi-Fi throughout the building as well as Free PC Access.
• 24-hour reception for anything you may need (including late check-in/early check-out)
• CCTV Security monitoring
• Free security lockers for your valuables (laptops, cameras, phones, etc)
• Free luggage storage available before check-in and after checkout (same day)
• Laundry facilities available from 8am – 8pm. Hairdryers and ironing facilities free to use
• All you can eat Breakfast for only £1.00 (All proceeds go to charity)
• Wonderful fully equipped kitchens (large fridges available for food and drinks storage)
• Dining room and common area to enjoy a meal or meet fellow travellers
• Beautiful lounge area with comfy sofas and enormous projector screen for movies and sports!

Helpful Extras – (Hidden costs are a pain! If we can give it to you for free we will, if we cannot we will do it as cheap possible!):

• Free City Maps
• Tourist Information, walking tours and advice on local attractions and transport (24hrs)
• Daily events organized for our guests
• Hire padlocks and adaptors free of charge with a £5 deposit (you receive your money back upon return)
• Discounts at local restaurants and coffee shops
• Towel Hire for only £2 charge with a £5 deposit
• Free printing facilities (boarding passes, tickets etc…)
• Clean, crisp linen on your bed ready to sleep on!


Winner of No.1 Small Hostel Group Worldwide, and a Lifetime Achievement Award for excellence in the Hostel Industry. We thrive on ensuring every guest leaves satisfied and if you have any problems along the way we are always there ready to help! For this and many other reasons staying at Astor Hostels is the top choice for anyone exploring London on a budget!

Please note: that we only accept bookings of up to 12 guests per reservation and we reserve the right to refuse any reservation that exceeds this restriction. Should you be interested in making a group booking of 12+ guests please contact our group bookings department directly. View House Rules

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Reviews & Ratings

  • Value For Money 8.3

  • Security 8.8

  • Location 9.2

  • Staff 9.1

  • Atmosphere 8.0

  • Cleanliness 7.4

  • Facilities 7.7


Latest Reviews

  • 10.0

    Superb

    26 Jun 2019
    Convenient central location. Comfortable bed including linen. Ensuite bathroom was good. Clean. Secure. Good size room. Helpful staff.
    Australia, Female, 31-40
  • 10.0

    Superb

    17 Jun 2019
    Great hostel pretty chilled out.
    Slovakia, Male, 25-30
  • 9.7

    Superb

    27 Jun 2019
    Great staff and fantastic location. Have been to many hostels in London believe me this is the best one just a nice vibe overall. If I’m back in London I’m going back 100% percent.
    Canada, Male, 18-24
  • 9.7

    Superb

    27 Jun 2019
    Great showers and bed. Perfect and beautiful location. Staff was very helpful. If you are a solo traveller and just want to see London for a few days I highly recommend this place.
    Netherlands, Male, 31-40
  • 9.4

    Superb

    07 Jul 2019
    Muy buena relación precio calidad. EXCELENTE ubicación. Staff muy amable.
    Argentina, Female, 18-24
  • 9.1

    Superb

    17 Jun 2019
    Loved this hostel! It's in such a grate location in terms of Kensington gardens, the underground, food places and pubs. The staff are pretty friendly and its a chilled environment. The lounge is a cool place to hang out in the evening with everyone and definitely took advantage of the free hot chocolate and tea. The only problem I had was that the room would get very hot at night and the noises coming from the builders early in the morning.
    Wales, Female, 18-24
  • 7.4

    Very Good

    23 Jun 2019
    Good: location near transit, self-serve bare-bones breakfast, secure luggage storage Bad: WiFi will kick you off and then you have to go all the way back downstairs, worms in shower, no air conditioning made it hard to sleep in summer
    USA, Couple, 25-30
  • 7.1

    Very Good

    06 Jul 2019
    Place to lay your head in a great location. Rooms are quite cramped compared to other hostels I've been in but you'd expect that in central London. They were doing renovations when we stayed there so it looked a bit like a building site. Everything was reasonably clean but there was a slight smell in the bathroom in the room when we arrived. Staff were very friendly and helpful.
    Ireland, Female, 18-24
  • 6.3

    Good

    06 Jul 2019
    Scaffolding led up to a window that couldn’t be locked, returned back to a cockroach in the room, good location
    England, Female, 25-30
  • 4.9

    Rating

    09 Jul 2019
    The entire hostel was under construction, including right above our room starting at 8am every day, which we were not informed about. We were asked to provide a cash deposit for almost any extra items(locks, towels, etc.) which when we first get there we don’t have pounds so I had to shower without a towel. Was on the very top floor with 5 flights of stairs because most of the others were under construction. Stayed in many hostels and this was by far the worst.
    USA, Mixed Group, 18-24
Read all reviews

Facilities

Free
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
General
  • Adaptors
  • Cable TV
  • Common Room
  • Hair Dryers For Hire
  • Hot Showers
  • Key Card Access
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • Washing Machine
Services
  • 24 Hour Reception
  • 24 Hour Security
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Towels for hire
Food & Drink
  • Tea & Coffee Making Facilities
  • Vending Machines


Awards

  • 2015

    1st, Best Small Hostel Chain

  • 2015

    1st, Lifetime Achievement Award

  • 2010

    3rd, Hostel Chain

View all Award Winners

Astor Kensington says

Astor Kensington won 1st Best Small hostel chain and 1st in the Lifetime achievement awards at the 2015 Hoscars! ., .

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