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Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Cancellations must be done 2 weeks prior to arrival. After that the group will be liable for part or all of their monies paid.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School, Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

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Astor Kensington

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Excellent Cleanliness
Read all reviews
We love this Hostel!

It gets our thumbs up for consistently high guest reviews.

Hostelworld says

Note: 18-40 yrs old only. Astor Kensington won 1st Best Small hostel chain and 1st in the Lifetime achievement awards at the 2015 Hoscars! Astor Kensington is in the upscale neighbourhood of Bayswater, beside Oxford Street, Hyde Park and Portobello market. Hostelworld guests say they appreciate that the hostel is 'within walking distance of the Queensway and Bayswater tube stations'. Our reviewers appreciate that the staff are 'really helpful and polite. They seem to have their own little family with each other, making it feel really welcoming and open to guests', said one of our visitors. We like that this hostel has an 'excellent', 'well-equipped kitchen' and 'the best breakfast for hostels for this price range in London'.

Property Description

Located a short walk from Notting Hill, Hyde Park and Kensington Palace (home of William, Kate and the Royal Babies!) it is easy to see why so many people fall in love with this neighbourhood. With three Underground Lines and countless 24hr buses, Astor Kensington is the perfect hub from which to explore London. A short walk around the neighbourhood will take you through the world famous Portobello Market, Kensington Gardens and London’s most expensive street! Hop on the tube or bus and within 10 minutes you’ll be in the heart of Oxford Street, Piccadilly Circus and Leicester Square!

The moment you walk through our doors you become part of our family and we want you to have an incredible experience! We want every detail – from our super clean bathrooms and comfortable pillows to our unforgettable social events - to be perfect, giving you a London adventure that is 10 out of 10!

VALID government issued ID required to stay with us, and ALL guests must be between 18-40 YEARS

At our amazing hostel you will have full access to:

• Free Fast Wi-Fi throughout the building as well as Free PC Access.
• 24-hour reception for anything you may need (including late check-in/early check-out)
• CCTV Security monitoring
• Free security lockers for your valuables (laptops, cameras, phones, etc)
• Free luggage storage available before check-in and after checkout (same day)
• Laundry facilities available from 8am – 8pm. Hairdryers and ironing facilities free to use
• All you can eat Breakfast for only £1.00 (All proceeds go to charity)
• Wonderful fully equipped kitchens (large fridges available for food and drinks storage)
• Dining room and common area to enjoy a meal or meet fellow travellers
• Beautiful lounge area with comfy sofas and enormous projector screen for movies and sports!

Helpful Extras – (Hidden costs are a pain! If we can give it to you for free we will, if we cannot we will do it as cheap possible!):

• Free City Maps
• Tourist Information, walking tours and advice on local attractions and transport (24hrs)
• Daily events organized for our guests
• Hire padlocks and adaptors free of charge with a £5 deposit (you receive your money back upon return)
• Discounts at local restaurants and coffee shops
• Towel Hire for only £2 charge with a £5 deposit
• Free printing facilities (boarding passes, tickets etc…)
• Clean, crisp linen on your bed ready to sleep on!

Winner of No.1 Small Hostel Group Worldwide, and a Lifetime Achievement Award for excellence in the Hostel Industry. We thrive on ensuring every guest leaves satisfied and if you have any problems along the way we are always there ready to help! For this and many other reasons staying at Astor Hostels is the top choice for anyone exploring London on a budget!

Reservations must be made for guests over the age of 18. Any reservations made for those under the minimum age will be cancelled and you will not receive a refund. The hostel organises daily events aimed at backpackers between the ages of 18-30, it is therefore suggested that guests under the age of 40 would enjoy the hostel the most.

Proof of identification must be shown on arrival and can include a passport, driving license and national identity cards. We cannot accept paper driving licences, student or employee IDs as proof of identity and failure to show proof or a copy upon arrival will result in the cancellation of a reservation without a refund. Get in touch with us for further clarification.

When booking for 12 persons or more, different policies and additional supplements will apply. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 8.7

  • Security 9.1

  • Location 9.5

  • Staff 9.3

  • Atmosphere 8.3

  • Cleanliness 8.1

  • Facilities 8.3


Latest Reviews

  • 10.0

    Superb

    27 Dec 2019
    This hostel was perfect for my first time visiting London! The staff was very friendly and engaging. The location is great because it's located near two Underground stations: Queensway and Bayswater; it's right next to Kensington Gardens/Palace; and it's an upscale neighborhood near Central London.
    USA, Male, 25-30
  • 10.0

    Superb

    25 Dec 2019
    Comfortable.
    USA, Male, 41+
  • 10.0

    Superb

    20 Dec 2019
    Excellent.
    USA, Male, 41+
  • 10.0

    Superb

    18 Dec 2019
    Easily the best hostel I’ve stayed in during my travels, and have stayed at Astor Kensington on many occasions. The staff are incredibly friendly and considerate, and work hard to maintain the hostel. The atmosphere in the hostel is fantastic; a quiet place to relax or a social experience like no other. Please don’t stay here if you’re someone who’s fussy or likes to complain. The staff do a tremendous job maintaining the hostel and don’t deserve the grief given to them by ungrateful guests.
    Australia, Male, 25-30
  • 9.7

    Superb

    18 Dec 2019
    Really good Hostel
    Portugal, Male, 25-30
  • 9.1

    Superb

    01 Jan 2020
    My brother and I stayed here for 5/6 days in a 4 bed mixed room with a bathroom. We were only supposed to be there a few nights before going to another hostel, but we liked it so much that we decided to just stay here. Staff was great, especially what seemed to be the main girl at the front with brown hair. Very close to several underground entrances and plenty of restaurants nearby. It was very convenient. Kensington Park is basically the backyard. Would stay here again, highly recommend.
    USA, Mixed Group, 18-24
  • 9.1

    Superb

    17 Dec 2019
    Astor Kensington is a great hostel if you’re looking for more chilled vibes. The kitchen facilities are great, the bathrooms get cleaned regularly and are in great condition and there’s a nice lounge room to hang out/ study/ work in. The beds are modern with sockets and USB ports. They have breakfast for £1 every morning which all proceeds are donated to charity, very thoughtful. Close to buses and tube stations. I’ll definitely be back.
    Australia, Female, 18-24
  • 8.6

    Fabulous

    03 Jan 2020
    Good value for money, especially considering the location. Nothing really stood out to me during my short stay (1 night).
    Denmark, Male, 25-30
  • 7.7

    Very Good

    01 Jan 2020
    Decent place. Not as good as Astor hyde park but good enough.
    England, Female, 31-40
  • 6.0

    Good

    04 Jan 2020
    The staff is friendly and the location is OK. Cleanliness should be improved in general. Common bathrooms are not usually clean. I stayed in a really small room with three other people. Compared to other Hostel I stayed before in London, this is not the best option.
    Mexico, Male, 25-30
Read all reviews

Facilities

Free
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
General
  • Adaptors
  • Cable TV
  • Common Room
  • Hair Dryers For Hire
  • Hot Showers
  • Key Card Access
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • Washing Machine
Services
  • 24 Hour Reception
  • 24 Hour Security
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Towels for hire
Food & Drink
  • Tea & Coffee Making Facilities
  • Vending Machines


Awards

  • 2015

    1st, Best Small Hostel Chain

  • 2015

    1st, Lifetime Achievement Award

  • 2010

    3rd, Hostel Chain

View all Award Winners

Astor Kensington says

Astor Kensington won 1st Best Small hostel chain and 1st in the Lifetime achievement awards at the 2015 Hoscars! ., .

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