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Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Cancellations must be done 2 weeks prior to arrival. After that the group will be liable for part or all of their monies paid.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School, Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

1/30

Astor Kensington

Book more than 4 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Awesome Cleanliness
Read all reviews
We love this Hostel!

It gets our thumbs up for consistently high guest reviews.

Hostelworld says

Note: 18-40 yrs old only. Astor Kensington won 1st Best Small hostel chain and 1st in the Lifetime achievement awards at the 2015 Hoscars! Astor Kensington is in the upscale neighbourhood of Bayswater, beside Oxford Street, Hyde Park and Portobello market. Hostelworld guests say they appreciate that the hostel is 'within walking distance of the Queensway and Bayswater tube stations'. Our reviewers appreciate that the staff are 'really helpful and polite. They seem to have their own little family with each other, making it feel really welcoming and open to guests', said one of our visitors. We like that this hostel has an 'excellent', 'well-equipped kitchen' and 'the best breakfast for hostels for this price range in London'.

Property Description

Located a short walk from Notting Hill, Hyde Park and Kensington Palace (home of William, Kate and the Royal Babies!) it is easy to see why so many people fall in love with this neighbourhood. With three Underground Lines and countless 24hr buses, Astor Kensington is the perfect hub from which to explore London. A short walk around the neighbourhood will take you through the world famous Portobello Market, Kensington Gardens and London’s most expensive street! Hop on the tube or bus and within 10 minutes you’ll be in the heart of Oxford Street, Piccadilly Circus and Leicester Square!

The moment you walk through our doors you become part of our family and we want you to have an incredible experience! We want every detail – from our super clean bathrooms and comfortable pillows to our unforgettable social events - to be perfect, giving you a London adventure that is 10 out of 10!

VALID government issued ID required to stay with us, and ALL guests must be between 18-40 YEARS

At our amazing hostel you will have full access to:

• Free Fast Wi-Fi throughout the building
• Reception
- Check-out is between 8am and 10am (drop-off box is available for earlier check-outs).
- Check-in is available between 2pm and 10pm (please let us know your arrival time to ensure someone is there to greet you with a masked smile!).
(A member of staff is available 24 hours a day for emergencies, a number will be provided if you have any issues).
• Facilities
- Kitchen and common areas are closed due to Covid-19 safety measures. Access to these facilities will only be available for long-term guests (28 days and over bookings). These facilities will only be available to use after ten days staying at the hostel; this is a safety precaution for you, other long -term guests, and staff. There will be a maximum number of people allowed to use each space at any one time to ensure social distancing.
-We are currently unable to organise daily events due to government restrictions, but will have all the info you need on what is going on in beautiful London!

• CCTV in operation 24 hours
• Storage lockers for your valuables (laptops, cameras, phones, etc) £2 per day
• Luggage storage available before check-in (free) and after checkout (same day as check-out £2 per bag; per additional days at £7.50 per bag, per day)
• Laundry facilities available 24-hours. Hairdryers and ironing facilities free to use
• Helpful Extras – (Hidden costs are a pain! If we can give it to you for free we will, if we cannot we will do it as cheap possible!).
• Free City Maps
• Tourist Information, walking tours and advice on local attractions and transport
• Hire padlocks and adapters free of charge with a £5 deposit (you receive your money back upon return)
• Towel Hire for only £2 charge with a £5 deposit
• Free printing facilities (boarding passes, tickets etc…)
• Clean, crisp linen on your bed ready to sleep on!

Winner of No.1 Small Hostel Group Worldwide, and a Lifetime Achievement Award for excellence in the Hostel Industry. We thrive on ensuring every guest leaves satisfied and if you have any problems along the way we are always there ready to help! For this and many other reasons staying at Astor Hostels is the top choice for anyone exploring London on a budget!

Reservations must be made for guests over the age of 18. Any reservations made for those under the minimum age will be cancelled and you will not receive a refund. The hostel organises daily events aimed at backpackers between the ages of 18-30, it is therefore suggested that guests under the age of 40 would enjoy the hostel the most.

Proof of identification must be shown on arrival and can include a passport, driving license and national identity cards. We cannot accept paper driving licences, student or employee IDs as proof of identity and failure to show proof or a copy upon arrival will result in the cancellation of a reservation without a refund. Get in touch with us for further clarification.

When booking for 12 persons or more, different policies and additional supplements will apply. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 8.3

  • Security 8.8

  • Location 9.4

  • Staff 9.1

  • Atmosphere 8.1

  • Cleanliness 7.8

  • Facilities 8.0


Latest Reviews

  • 10.0

    Superb

    11 Sep 2020
    The hostel is located in a great historical building, which has been nicely renovated but still allows you to feel the great atmosphere of Victorian buildings. The staff is very nice and friendly - they gave me a lot of helpful information. The hostel's location is great and it’s amazing to have a bed for an affordable price in such a nice district. Highly recommended, I had a great stay!
    Italy, Male, 31-40
  • 10.0

    Superb

    06 Sep 2020
    Very clean. Very friendly staff. Awesome location. Comfortable beds.
    Saudi Arabia, Male, 25-30
  • 10.0

    Superb

    28 Aug 2020
    Incredible location close to Hyde Park. Staff was super attentive and incredibly friendly. Room was spacious, clean and with a good view. Also social distancing was super well respected from the rooms to the common space. I felt very safe!! I will be staying again, for sure!
    Italy, Male, 31-40
  • 10.0

    Superb

    19 Feb 2020
    Fantastic. One of the best places I've stayed in a long while. Clean, safe, great staff and facilities. 100% recommended.
    Ireland, Male, 31-40
  • 9.7

    Superb

    26 Oct 2020
    Great location and friendly staff...
    India, Male, 31-40
  • 8.9

    Fabulous

    22 Feb 2020
    Really good value for money, staff were lovely!
    Ireland, Female, 18-24
  • 8.3

    Fabulous

    15 Feb 2020
    One of the best hostels I have stayed in so far in London. Friendly, helpful staff. Awesome atmosphere with vibrant people. Would definitely recommend.
    New Zealand, Male, 18-24
  • 8.0

    Fabulous

    02 Mar 2020
    I really liked this hostel, the location was close to several tube stations with is awesome. They have lockers under the beds in all the room which is goo for storage and security but I think they prevented the from from properly being cleaned as there was lint everywhere ever time I got my stuff from the lockers. I liked the phone charging ports and light for each bed and the bathrooms were very well maintained. Overall a pretty decent stay
    Canada, Female, 25-30
  • 7.1

    Very Good

    03 Mar 2020
    Friendly staff and it is in a good location.
    Hong Kong China, Male, 25-30
  • 5.4

    Rating

    14 Feb 2020
    It’s a bit overpriced if you consider that you don’t really have any amenities, toilets are away from the bedrooms and the beds are very uncomfortable.
    Chile, Female, 18-24
Read all reviews

Facilities

Free
  • Free City Maps
  • Free WiFi
  • Linen Included
General
  • Adaptors
  • Cable TV
  • Common Room
  • Flexible NRR
  • Follows Covid-19 sanitation guidance
  • Hair Dryers For Hire
  • Hot Showers
  • Key Card Access
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • Washing Machine
Services
  • 24 Hour Security
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Towels for hire
Food & Drink
  • Tea & Coffee Making Facilities
  • Vending Machines


Awards

  • 2019

    3rd, Hostel Chain

  • 2019

    1st, Best Small Hostel Chain

  • 2019

    1st, Lifetime Achievement Award

  • 2015

    1st, Best Small Hostel Chain

  • 2015

    1st, Lifetime Achievement Award

  • 2010

    3rd, Hostel Chain

View all Award Winners

Astor Kensington says

Astor Kensington won 1st Best Small hostel chain and 1st in the Lifetime achievement awards at the 2015 Hoscars! ., .

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