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Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Cancellations must be done 2 weeks prior to arrival. After that the group will be liable for part or all of their monies paid.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School, Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

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Astor Kensington

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Awesome Cleanliness
Read all reviews
We love this Hostel!

It gets our thumbs up for consistently high guest reviews.

Hostelworld says

Note: 18-40 yrs old only. Astor Kensington won 1st Best Small hostel chain and 1st in the Lifetime achievement awards at the 2015 Hoscars! Astor Kensington is in the upscale neighbourhood of Bayswater, beside Oxford Street, Hyde Park and Portobello market. Hostelworld guests say they appreciate that the hostel is 'within walking distance of the Queensway and Bayswater tube stations'. Our reviewers appreciate that the staff are 'really helpful and polite. They seem to have their own little family with each other, making it feel really welcoming and open to guests', said one of our visitors. We like that this hostel has an 'excellent', 'well-equipped kitchen' and 'the best breakfast for hostels for this price range in London'.

Property Description

Located a short walk from Notting Hill, Hyde Park and Kensington Palace (home of William, Kate and the Royal Babies!) it is easy to see why so many people fall in love with this neighbourhood. With three Underground Lines and countless 24hr buses, Astor Kensington is the perfect hub from which to explore London. A short walk around the neighbourhood will take you through the world famous Portobello Market, Kensington Gardens and London’s most expensive street! Hop on the tube or bus and within 10 minutes you’ll be in the heart of Oxford Street, Piccadilly Circus and Leicester Square!

The moment you walk through our doors you become part of our family and we want you to have an incredible experience! We want every detail – from our super clean bathrooms and comfortable pillows to our unforgettable social events - to be perfect, giving you a London adventure that is 10 out of 10!

VALID government issued ID required to stay with us, and ALL guests must be between 18-40 YEARS

At our amazing hostel you will have full access to:

• Free Fast Wi-Fi throughout the building as well as Free PC Access.
• 24-hour reception for anything you may need (including late check-in/early check-out)
• CCTV Security monitoring
• Free security lockers for your valuables (laptops, cameras, phones, etc)
• Free luggage storage available before check-in and after checkout (same day)
• Laundry facilities available from 8am – 8pm. Hairdryers and ironing facilities free to use
• All you can eat Breakfast for only £1.00 (All proceeds go to charity)
• Wonderful fully equipped kitchens (large fridges available for food and drinks storage)
• Dining room and common area to enjoy a meal or meet fellow travellers
• Beautiful lounge area with comfy sofas and enormous projector screen for movies and sports!

Helpful Extras – (Hidden costs are a pain! If we can give it to you for free we will, if we cannot we will do it as cheap possible!):

• Free City Maps
• Tourist Information, walking tours and advice on local attractions and transport (24hrs)
• Daily events organized for our guests
• Hire padlocks and adaptors free of charge with a £5 deposit (you receive your money back upon return)
• Discounts at local restaurants and coffee shops
• Towel Hire for only £1
• Free printing facilities (boarding passes, tickets etc…)
• Clean, crisp linen on your bed ready to sleep on!


Winner of No.1 Small Hostel Group Worldwide, and a Lifetime Achievement Award for excellence in the Hostel Industry. We thrive on ensuring every guest leaves satisfied and if you have any problems along the way we are always there ready to help! For this and many other reasons staying at Astor Hostels is the top choice for anyone exploring London on a budget!

Please note: that we only accept bookings of up to 12 guests per reservation and we reserve the right to refuse any reservation that exceeds this restriction. Should you be interested in making a group booking of 12+ guests please contact our group bookings department directly. View House Rules

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Reviews & Ratings

  • Value For Money 8.3

  • Security 9.0

  • Location 9.2

  • Staff 9.2

  • Atmosphere 8.0

  • Cleanliness 7.5

  • Facilities 7.8


Latest Reviews

  • 10.0

    Superb

    21 May 2019
    Great place to stay! I stayed for one night in a private twin room and it was clean and comfortable with everything you need. Location is great - five minute walk to the tube and it's only a short journey into central London. Luggage room was handy to store my suitcase after check-out whilst I spent a final day in London. Staff were friendly and helpful. Overall this is a great place to choose for your stay in London and I am sure I will be back in the future :)
    England, Female, 25-30
  • 10.0

    Superb

    20 May 2019
    Awesome, convenient, helpful and a much needed reprieve.
    USA, Female, 31-40
  • 10.0

    Superb

    18 May 2019
    It was a great place to crash for one night. Bathrooms are very well laid out. Beds are quite comfortable. Close to everything in downtown London
    Canada, Male, 25-30
  • 10.0

    Superb

    09 May 2019
    We stayed in this hostel just for the weekend, we have a good time, it was easy to reach, clean, the staff is easy super kind, I definitely recommend it!!
    Italy, All Female Group, 25-30
  • 10.0

    Superb

    07 May 2019
    I only stayed here for one night, but I had a positive experience. The staff is friendly and their luggage storage feature is nice.
    USA, Male, 18-24
  • 9.4

    Superb

    22 May 2019
    Hostel was in a great location, staff was very friendly and hostel was clean and had everything we could need. £1 breakfast, free luggage storage and laundry facility. WiFi was spotty on the third floor, lower you are better the connection was. Some guests are inconsiderate of others but of course you’ll find that in any mixed dorm. Overall great hostel experience, would definitely stay here again
    USA, Male, 18-24
  • 9.4

    Superb

    22 May 2019
    Loved the 1 pound breakfast and the rooms/bathrooms were nice. It doesn’t seem to be the “party hostel” but I was only there for one night during the week so I really am not sure. I would recommend it though! It’s so nice being so close to Hyde Park and the underground stations
    USA, Female, 18-24
  • 9.1

    Superb

    19 May 2019
    It was definitely not as social as I expected, but I had a good stay overall. rooms and bathrooms were nice, location was pretty good, and staff was super friendly and nice. Security was good and neighborhood felt safe.
    USA, Female, 18-24
  • 7.1

    Very Good

    06 May 2019
    Really good location and value for money. Not the cleanest- very dusty in the rooms (all over floor and buns under bed) and some mold on bathroom ceilings. Otherwise a nice hostel and close distance to tube and good pubs!
    Canada, Female, 25-30
  • 6.6

    Good

    18 May 2019
    The hostel was under construction and we were not notified before our arrival or when we checked in. There was only had one shower and two toilets in operation for the entire building. If we had been notified of the limited facilities we would planned around busy times or chosen to cancel our reservation. The wifi connection was also very slow and not always available so we ended up using cellular data instead. The beds were also very hard and uncomfortable with very thin pillows. Overall, poor.
    USA, All Female Group, 25-30
Read all reviews

Facilities

Free
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
General
  • Adaptors
  • Cable TV
  • Common Room
  • Hair Dryers For Hire
  • Hot Showers
  • Key Card Access
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • Washing Machine
Services
  • 24 Hour Reception
  • 24 Hour Security
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Towels for hire
Food & Drink
  • Tea & Coffee Making Facilities
  • Vending Machines

Awards

  • 2015

    1st, Lifetime Achievement Award

  • 2015

    1st, Best Small Hostel Chain

  • 2010

    3rd, Hostel Chain

View all Award Winners

Astor Kensington says

Astor Kensington won 1st Best Small hostel chain and 1st in the Lifetime achievement awards at the 2015 Hoscars! ., .

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