Group Booking Terms and Conditions
Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking
General Group Booking Terms
By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.
- In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
- The booking deposit is non-refundable.
- Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
- Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
- Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
- It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
- Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.
Hostel Specific Terms & Conditions
The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.
Cancellation / No Show & Reduction in Numbers Policy
Cancellations must be done 2 weeks prior to arrival. After that the group will be liable for part or all of their monies paid.
The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School, Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."
Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.
Free Cancellation
We love this Hostel!
It gets our thumbs up for consistently high guest reviews.
Hostelworld says
Property Description
The excellent local markets, restaurants, pubs, vintage stores, coffee shops and galleries, all within a 15 minute walk of Big Ben, will make you feel like a true Londoner! This, combined with staff whom love the city and want to share all of their knowledge with you, means there is no better place to stay in Central London!
The moment you walk through our doors you become part of our family and we want you to have an incredible experience! We want every detail – from our super clean bathrooms and comfortable pillows to our unforgettable social events - to be perfect, giving you a London adventure that is 10 out of 10!
VALID government issued ID required to stay with us, and ALL guests must be between 18-40 YEARS
At our amazing hostel you will have full access to:
• Free Fast Wi-Fi throughout the building as well as Free PC Access
• 24-hour reception for anything you may need (including late check-in/early check-out)
• CCTV Security monitoring
• Free security lockers for your valuables (laptops, cameras, phones, etc)
• Free luggage storage available before check-in and after checkout (same day)
• Laundry facilities available 24-hours. Hairdryers and ironing facilities free to use
• All you can eat Breakfast for only £1.00 (All proceeds go to charity)
• Wonderful fully equipped kitchens (large fridges available for food and drinks storage)
• Dining room and common area to enjoy a meal or meet fellow travelers
• Beautiful lounge area with comfy sofas and enormous projector screen for movies and sports!
Helpful Extras – (Hidden costs are a pain! If we can give it to you for free we will, if we cannot we will do it as cheap possible!).
• Free City Maps
• Tourist Information, walking tours and advice on local attractions and transport (24hrs)
• Daily events organized for our guests
• Hire padlocks and adaptors free of charge with a £5 deposit (you receive your money back upon return)
• Discounts at local restaurants and coffee shops
• Towel Hire for only £2 charge with a £5 deposit
• Free printing facilities (boarding passes, tickets etc…)
• Clean, crisp linen on your bed ready to sleep on!
• ATM (Cash Machine)
Winner of No.1 Small Hostel Group Worldwide, and a Lifetime Achievement Award for excellence in the Hostel Industry as well as 2015’s Award for London’s Most Popular Hostel. We thrive on ensuring every guest leaves satisfied and if you have any problems along the way we are always there ready to help! For this and many other reasons staying at Astor Hostels is the top choice for anyone exploring London on a budget!
Reservations must be made for guests over the age of 18. Any reservations made for those under the minimum age will be cancelled and you will not receive a refund. The hostel organises daily events aimed at backpackers between the ages of 18-30, it is therefore suggested that guests under the age of 40 would enjoy the hostel the most.
Proof of identification must be shown on arrival and can include a passport, driving license and national identity cards. We cannot accept paper driving licences, student or employee IDs as proof of identity and failure to show proof or a copy upon arrival will result in the cancellation of a reservation without a refund. Get in touch with us for further clarification.
Please note: that we only accept bookings of up to 12 guests per reservation and we reserve the right to refuse any reservation that exceeds this restriction. Should you be interested in making a group booking of 12+ guests please contact our group bookings department directly. View House Rules
Overview
With the bustle of central London right on our doorstep, the Astor Victoria is the ideal base for adventures in the capital. Our award-winning hostel mixes a social atmosphere (we have a spacious lounge with a projector for watching movies and sport) with comfort (like super-soft pillows). Turning up late? Our friendly staff will be at the 24-hour reception to greet you whenever you arrive. Daily events including walking tours help you meet new people and discover the city. Bonus!
Location
You’ll find us just 10 minutes’ walk from Victoria Station, where trains and coaches from Heathrow and Gatwick airports come in. Local transport runs 24 hours, so you don’t have to worry about cutting the party short. Some of London's biggest and best sights are a short walk from the hostel – a 25-minute stroll gets you up close and personal with Big Ben, or walk 20 minutes to pose next to Buckingham Palace.
Rooms and Dorms
Head back to crash out in your hostel room. Pick from mixed or female-only dorms, or go private if you want a quieter stay. All our rooms have free, fast Wi-Fi (perfect for bingeing on your favourite show before going to sleep) and wire storage baskets under the beds – no more tripping over someone else’s backpack.
Extras and activities
With our epic all-you-can-eat breakfast (it costs just £1) you'll be all set for a full-on day, and you can make yourself at home in the fully equipped kitchen with its super-size fridge. Your stuff will be kept safe with CCTV and secure storage lockers. Want to explore before you leave, but don’t fancy lugging your case around town? We’ll look after it for you. We believe the best things in life are free, which is why we set you up with travel info, bed linen and city maps at no extra cost.
View House Rules
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Reviews & Ratings
Latest Reviews
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16 Dec 2019England, Male, 25-30
Fantastic staff. Couldn’t ask for anymore. -
16 Dec 2019Australia, Female, 25-30
Great location and the owner was lovely to deal with and helped me with any questions I had for him. -
15 Dec 2019USA, Female, 18-24
Overall my stay here was quite positive. There was only one bump which was quickly resolved by the phenomenal staff. The bathroom/shower facilities, though quite small, were clean. They do offer breakfast and ask for a 1£ donation which goes to a few local charities! It is super close to both the pimlico and Victoria stations(perfect for if you are flying in/out of Gatwick!). I would definitely stay here again! -
15 Dec 2019England, Female, 31-40
You get what you pay for. The staff were friendly and it was convenient. The bed was covered in hairs, which makes me suspect that the sheets weren't changed, the pillow and duvet cover had a funny smell. A bit like old sweat. The toilet seats were loose and practically twisted off. Not overly impressed but what can you expect for £14 a night. Having stayed in hostels all round the world, I've seen all ends of the spectrum, and this wasnt one of the better ones. Also no towels available. -
12 Dec 2019Germany, Male, 18-24
Was surprised to find such a cheap hostel in central London. Friendly staff, clean and breakfast for £1. Best value for money!! -
11 Dec 2019Greece, Female, 25-30
I stayed one night on this lovely hostel. The room was nice, the location excellent. The only bad thing is that the people that I shared the room with, were very loud when they entered late at night. It was too bad for me since I had to wake up at 7 and they came in the room drunk. This is hostel's fault of course because they didn't say anything either with posters or in the reception that customers should be silent after 11pm and not wake up others with their loud voices!!!!!!!! Respect -
15 Dec 2019Australia, Female, 31-40
Be aware of the narrow stairs, if you have big luggage BUT the location is great (15min walk to Buckingham Palace, 5min walk to tube station), the facilities are sufficient & the staff were very friendly. -
16 Dec 2019Australia, Female, 25-30
You get what you pay for I think, the hostel itself is a little worn and there was some renovation work going on at the time. I stayed in a 4 bedroom girls dorm, it was a plus because I was the only one in there. There is a few flights of stairs so probably not ideal with heavy luggage. Positives: friendly staff, clean room and $1 breakfast which goes to charity. Tips for improvement: outside carpets and toilets were a little dirty. It costs to hire a towel, maybe have less worn towels for hire -
17 Dec 2019Canada, Couple, 25-30
Although the staff were very nice, when we voiced our concern about the bathroom door outside our room being ripped off during loud construction, nobody knew when it was getting replaced. So for two days our private room had no bathroom on its floor. As well, be aware that kitchen times are extremely prompt. -
10 Dec 2019USA, Male, 18-24
I stayed here and got THOUSANDS OF DOLLARS of camera gear, laptop, and personal belongings STOLEN. I used the padlock that the hostel provided but the lock was picked and he emptied my bag. The security cameras didn’t cover the second floor and they didn’t take any ID at check in so I couldn’t even provide someone to the police. I had a flight that morning and no manager was around so I tried emailing management many times over the past week but no answer yet they emailed me asking about my stay
Facilities
- Free City Maps
- Free Internet Access
- Free WiFi
- Linen Included
- Adaptors
- Book Exchange
- Cable TV
- Common Room
- Hair Dryers
- Hair Dryers For Hire
- Hot Showers
- Key Card Access
- Meeting Rooms
- Safe Deposit Box
- Security Lockers
- Self-Catering Facilities
- Washing Machine
- 24 Hour Reception
- 24 Hour Security
- ATM
- Housekeeping
- Internet Access
- Laundry Facilities
- Luggage Storage
- Towels for hire
- Cafe
- Tea & Coffee Making Facilities
- Vending Machines
- Board Games
- DVD's
- PlayStation
Awards
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2015
1st, Lifetime Achievement Award
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2015
1st, Best Small Hostel Chain
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2015
1st, Most Popular Hostels London
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2010
3rd, Hostel Chain
Astor Victoria says
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