Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Cancellations must be done 2 weeks prior to arrival. After that the group will be liable for part or all of their monies paid.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School, Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 4 days in advance for Free Cancellation.
7.7
  • Perfect Location
  • Marvellous Staff
  • Good Cleanliness
Read all reviews

Hostelworld says

Note: 18-40 yrs old only. Astor Victoria won 1st Best Small hostel chain and 1st in the Lifetime achievement awards at the 2015 Hoscars! Astor Victoria are consistently praised for their 'laid-back and polite' staff as well as their location. Our guests have said this hostel offers 'really good value for money - especially being so close to the main transport hubs'. We like that this hostel is only 10 minutes' walk from Victoria train and bus station, with travellers telling us they appreciate the easy walk to Big Ben and Buckingham Palace. Hostelworld visitors tell us they would stay here again because this is an 'ideal place to meet new friends and have a good time'.

Property Description

With Victoria Station and Buckingham Palace a few minutes walk away, it is hard to beat to this location! Amazing 24-hour transport links to attractions, parties, airports, coaches (to the rest of the UK/Europe), and almost anywhere! Astor Victoria is the dream place for a base in London.
The excellent local markets, restaurants, pubs, vintage stores, coffee shops and galleries, all within a 15 minutes walk of Big Ben, will make you feel like a true Londoner! This, combined with staff who love the city and want to share all their knowledge with you, means there is no better place to stay in Central London!

The moment you walk through our doors you become part of our family and we want you to have an incredible experience! We want every detail - from our super clean bathrooms and comfortable pillows to our unforgettable social events - to be perfect, giving you a London adventure that is 10 out of 10!

VALID government issued ID required to stay with us, and ALL guests must be between 18-40 YEARS

At our amazing hostel you will have full access to:

- Free Fast Wi-Fi throughout the building as well as Free PC Access
- 24-hour reception for anything you may need (including late check-in/early check-out)
- CCTV in operation 24 hours a day
- Storage Lockers available for your valuables 1 per locker, per day (max 14 days).
- Luggage room is free to use on day of arrival! You can leave your items from 2 per bag on day of departure (7.50 per bag for everyday thereafter).
- Laundry facilities available 24-hours. Hairdryers and ironing facilities free to use
- Dining room and common area to enjoy a meal or meet fellow travellers
- Beautiful lounge area with comfy sofas and enormous projector screen for movies and sports!

Although the government has removed many restrictions, we will continue to do everything we can to keep you safe while you stay with us!

Here is a little info on stuff that will be a little bit different than normal -

Reception hours
- Check-out is between 8am and 10am.
- Check-in is available between 2pm and 10pm (please let us know your arrival time to ensure someone is there to greet you with a masked smile!)

(A staff member is available 24 hours a day for emergencies, a number will be provided if you have any issues, or you can call the hostel number directly).

Charity Breakfast
- Breakfast will not be available until fully safe to do so, we will have a special London map for you to scan, so you can find a delicious feast and other top tips around the city!

Common Areas
- Kitchen and common areas are all back open! Whoop Whoop! (Kitchen and lounges will be shut at midnight and reopening at 8am).

Self-Isolation - Guests who wish to self-isolate in the hostel must do so in a private room, guests must not perform the self-isolation period if coming from abroad in shared dorms.

Please Note - For the safety of others, anyone exhibiting symptoms of Covid-19 will be unable to stay at the hostel. We recommend you return home if traveling domestically, or to use specialist self-isolation accommodation.


Helpful Extras (Hidden costs are a pain! If we can give it to you for free, we will, if we cannot do it as cheap possible!).

- Free City Maps
- Tourist Information, walking tours and advice on local attractions and transport (24hrs)
- Daily events organized for our guests
- Room key is a 5 cash deposit
- Padlocks and Adaptors available for 5 cash deposit
- Discounts at local restaurants and coffee shops
- Towels are available for hire at 2.50
- Free printing facilities (boarding passes, tickets etc)
- Clean, crisp linen on your bed ready to sleep on!
- Late Check-Out available to sleep in a little more until Midday (book in advance at reception)!
- ATM (Cash Machine)

Winner of No.1 Small Hostel Group Worldwide, and a Lifetime Achievement Award for excellence in the Hostel Industry. We thrive on ensuring every guest comes satisfied and if you have any problems along the way we are always there ready to help! For this and many other reasons staying at Astor Hostels is the top choice for anyone exploring London on a budget!

Reservations must be made for guests over the age of 18. Any reservations made for those under the minimum age will be cancelled and you will not receive a refund. The hostel organises daily events aimed at backpackers between the ages of 18-30, it is therefore suggested that guests under the age of 40 would enjoy the hostel the most.

Proof of identification must be shown on arrival and can include a passport, driving license and national identity cards. We cannot accept paper driving licences, student, or employee IDs as proof of identity and failure to show proof or a copy upon arrival will result in the cancellation of a reservation without a refund. Get in touch with us for further clarification.

When booking for 10 persons or more, different policies and additional supplements will apply. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 6.9

  • Security 8.7

  • Location 9.2

  • Staff 8.6

  • Atmosphere 7.3

  • Cleanliness 6.8

  • Facilities 6.5


Latest Reviews

  • 10.0

    Superb

    30 Jun 2022
    Lovely staff, clean facilities, friendly people staying and overall great stay.
    Latvia, Female, 18-24
  • 8.9

    Fabulous

    16 May 2022
    Only cons were the showering facilities, and the toilet being outside the dorm and a very small space to share with other people. However there were two kitchens fully equipped, lots of fridge space. Also an absolutely awesome common area where you can sit and eat and chat. The atmosphere was lovely, everyone was super welcoming. Overall a lovely hostel to stay in!
    Australia, Female, 18-24
  • 7.4

    Very Good

    27 May 2022
    This is a great location and feels pretty safe, it's just a bit rundown. Heads-up there is no lift, our stay was like 6 flights up and with luggage was a lot. If you're planning to just sleep there, don't mind a janky shower, and young nice staff this is for you!
    USA, Mixed Group, 31-40
  • 7.1

    Very Good

    11 Jun 2022
    This is a good budget option. However, be warned the rooms are TINY! So tiny that no more than one person can move through them at a time. Imagine that when trying to get ready or pack when others are doing the same. Also, the rooms themselves don't have any A/C. The fan is an option but only if you are rooming with people who are OK using it. We got stuck sweating buckets all night because some of the other visitors didn't want to sleep with it on. Overall, this hostel is OK for cheap.
    USA, Female, 25-30
  • 6.3

    Good

    09 Jun 2022
    Perfect location but facilities weren’t great (tiny showers/bathrooms, no plugs near your bed) and minimal atmosphere or vibe around the hostel as well as very little space to hang out and meet others in a communal setting.
    Australia, Female, 25-30
  • 6.0

    Good

    20 Jun 2022
    definitely would not recommend this hostel. only thing good is the location. bathrooms are not cleaned regularly which is glaringly obvious as well as some of the shower doors do not shut properly. rooms are extremely hot and small so two people cannot access their luggage storage at the same time. you must pay to leave your luggage there on day of check out. i used an adaptor from there which you need to put down a 5 pound deposit which was returned in money no longer in circulation.
    USA, Female, 18-24
  • 6.0

    Good

    17 Jun 2022
    The location was the best part about this hostel as its very walkable, but everything else was nothing to write home about. The bathrooms were frequently clogged and tiny. The rooms were okay, but very hot. The stairwells were narrow and no elevator. They do have 24/7 reception which is nice, but the hostel overcharged me by 30 euros because they forgot to deduct the deposit from what I owed them and they charged me this cost 3 days before I arrived, not on arrival. Would not stay again.
    USA, Female, 18-24
  • 5.7

    Rating

    11 Jun 2022
    Only good thing about it is the location and the staff. For this value go to other hostel!
    Brazil, Male, 41+
  • 5.1

    Rating

    08 Jun 2022
    The hostel is in a great location, no doubt. However, everything else can be improved. I would not choose this hostel to stay in again. It felt uncomfortable on every level. Bathrooms and toilets are worn out and tiny. Rooms are claustrophobic. When I entered the building, everything smelled of Indian food. The atmosphere was dreary. The living room was probably once nice but it's in dire need of renovation. The kitchen is... I would not enter this kitchen again. Staff was friendly and nice!
    England, Couple, 31-40
  • 4.9

    Rating

    03 Jun 2022
    The rooms were very warm and when we opened the windows, there were lot of vehicles noise. The restrooms were clogged. The pillow is not comfortable for the money that is been charged per person per night. I would not recommend this place.
    India, Male, 25-30
Read all reviews

Facilities

Free
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
General
  • Adaptors
  • Book Exchange
  • Cable TV
  • Common Room
  • Flexible NRR
  • Follows Covid-19 sanitation guidance
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Iron / Ironing Board
  • Key Card Access
  • Meeting Rooms
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • Washing Machine
Services
  • 24 Hour Reception
  • 24 Hour Security
  • ATM
  • Housekeeping
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Towels for hire
Food & Drink
  • Cafe
  • Tea & Coffee Making Facilities
  • Vending Machines
Entertainment
  • Board Games
  • DVD's
  • PlayStation
  • Wi-Fi


Awards

  • 2019

    3rd, Hostel Chain

  • 2019

    1st, Best Small Hostel Chain

  • 2019

    1st, Lifetime Achievement Award

  • 2015

    1st, Best Small Hostel Chain

  • 2015

    1st, Lifetime Achievement Award

  • 2015

    1st, Most Popular Hostels London

  • 2010

    3rd, Hostel Chain

View all Award Winners

Astor Victoria says

Note: 18-40 yrs old only. Astor Victoria won 1st Best Small hostel chain and 1st in the Lifetime achievement awards at the 2015 Hoscars! Astor Victoria are consistently praised for their 'laid-back and polite' staff as well as their location. Our guests have said this hostel offers 'really good value for money - especially being so close to the main transport hubs'. We like that this hostel is only 10 minutes' walk from Victoria train and bus station, with travellers telling us they appreciate the easy walk to Big Ben and Buckingham Palace. Hostelworld visitors tell us they would stay here again because this is an 'ideal place to meet new friends and have a good time'.

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