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Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Cancellations must be done 2 weeks prior to arrival. After that the group will be liable for part or all of their monies paid.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School, Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

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Astor Victoria

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Awesome Cleanliness
Read all reviews
We love this Hostel!

It gets our thumbs up for consistently high guest reviews.

Hostelworld says

Note: 18-40 yrs old only. Astor Victoria won 1st Best Small hostel chain and 1st in the Lifetime achievement awards at the 2015 Hoscars! Astor Victoria are consistently praised for their 'laid-back and polite' staff as well as their location. Our guests have said this hostel offers 'really good value for money - especially being so close to the main transport hubs'. We like that this hostel is only 10 minutes' walk from Victoria train and bus station, with travellers telling us they appreciate the easy walk to Big Ben and Buckingham Palace. Hostelworld visitors tell us they would stay here again because this is an 'ideal place to meet new friends and have a good time'.

Property Description

With Victoria Station and Buckingham Palace a few minutes’ walk away, it is hard to beat to this location! Amazing 24-hour transport links to attractions, parties, airports, coaches (to the rest of the UK/Europe), and almost anywhere! Astor Victoria is the dream place for a base in London.
The excellent local markets, restaurants, pubs, vintage stores, coffee shops and galleries, all within a 15 minute walk of Big Ben, will make you feel like a true Londoner! This, combined with staff whom love the city and want to share all of their knowledge with you, means there is no better place to stay in Central London!

The moment you walk through our doors you become part of our family and we want you to have an incredible experience! We want every detail – from our super clean bathrooms and comfortable pillows to our unforgettable social events - to be perfect, giving you a London adventure that is 10 out of 10!

VALID government issued ID required to stay with us, and ALL guests must be between 18-40 YEARS

At our amazing hostel you will have full access to:

• Free Fast Wi-Fi throughout the building as well as Free PC Access
• 24-hour reception for anything you may need (including late check-in/early check-out)
• CCTV Security monitoring
• Free security lockers for your valuables (laptops, cameras, phones, etc)
• Free luggage storage available before check-in and after checkout (same day)
• Laundry facilities available 24-hours. Hairdryers and ironing facilities free to use
• All you can eat Breakfast for only £1.00 (All proceeds go to charity)
• Wonderful fully equipped kitchens (large fridges available for food and drinks storage)
• Dining room and common area to enjoy a meal or meet fellow travelers
• Beautiful lounge area with comfy sofas and enormous projector screen for movies and sports!

Helpful Extras – (Hidden costs are a pain! If we can give it to you for free we will, if we cannot we will do it as cheap possible!).

• Free City Maps
• Tourist Information, walking tours and advice on local attractions and transport (24hrs)
• Daily events organized for our guests
• Hire padlocks and adaptors free of charge with a £5 deposit (you receive your money back upon return)
• Discounts at local restaurants and coffee shops
• Towel Hire for only £2 charge with a £5 deposit
• Free printing facilities (boarding passes, tickets etc…)
• Clean, crisp linen on your bed ready to sleep on!
• ATM (Cash Machine)


Winner of No.1 Small Hostel Group Worldwide, and a Lifetime Achievement Award for excellence in the Hostel Industry as well as 2015’s Award for London’s Most Popular Hostel. We thrive on ensuring every guest leaves satisfied and if you have any problems along the way we are always there ready to help! For this and many other reasons staying at Astor Hostels is the top choice for anyone exploring London on a budget!

Reservations must be made for guests over the age of 18. Any reservations made for those under the minimum age will be cancelled and you will not receive a refund. The hostel organises daily events aimed at backpackers between the ages of 18-30, it is therefore suggested that guests under the age of 40 would enjoy the hostel the most.

Proof of identification must be shown on arrival and can include a passport, driving license and national identity cards. We cannot accept paper driving licences, student or employee IDs as proof of identity and failure to show proof or a copy upon arrival will result in the cancellation of a reservation without a refund. Get in touch with us for further clarification.

Please note: that we only accept bookings of up to 12 guests per reservation and we reserve the right to refuse any reservation that exceeds this restriction. Should you be interested in making a group booking of 12+ guests please contact our group bookings department directly. View House Rules

Overview

With the bustle of central London right on our doorstep, the Astor Victoria is the ideal base for adventures in the capital. Our award-winning hostel mixes a social atmosphere (we have a spacious lounge with a projector for watching movies and sport) with comfort (like super-soft pillows). Turning up late? Our friendly staff will be at the 24-hour reception to greet you whenever you arrive. Daily events including walking tours help you meet new people and discover the city. Bonus!

Location

You’ll find us just 10 minutes’ walk from Victoria Station, where trains and coaches from Heathrow and Gatwick airports come in. Local transport runs 24 hours, so you don’t have to worry about cutting the party short. Some of London's biggest and best sights are a short walk from the hostel – a 25-minute stroll gets you up close and personal with Big Ben, or walk 20 minutes to pose next to Buckingham Palace.

Rooms and Dorms

Head back to crash out in your hostel room. Pick from mixed or female-only dorms, or go private if you want a quieter stay. All our rooms have free, fast Wi-Fi (perfect for bingeing on your favourite show before going to sleep) and wire storage baskets under the beds – no more tripping over someone else’s backpack.

Extras and activities

With our epic all-you-can-eat breakfast (it costs just £1) you'll be all set for a full-on day, and you can make yourself at home in the fully equipped kitchen with its super-size fridge. Your stuff will be kept safe with CCTV and secure storage lockers. Want to explore before you leave, but don’t fancy lugging your case around town? We’ll look after it for you. We believe the best things in life are free, which is why we set you up with travel info, bed linen and city maps at no extra cost.

View House Rules

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Reviews & Ratings

  • Value For Money 8.1

  • Security 8.9

  • Location 9.2

  • Staff 9.1

  • Atmosphere 7.9

  • Cleanliness 7.4

  • Facilities 7.6


Latest Reviews

  • 10.0

    Superb

    14 Feb 2020
    Staff are excellent, mix of nice people within. Brings a really nice London vibe to the hostel. Very easy to find from Victoria.
    Scotland, Male, 25-30
  • 10.0

    Superb

    08 Feb 2020
    I had never stayed in a hostel before so I wasn’t sure what to expect. It was absolutely amazing! The place was very clean, everyone was so nice (especially Ash) and I would 100% stay here again if I ever get the chance to come back to London!
    USA, Female, 31-40
  • 10.0

    Superb

    02 Feb 2020
    I had a wonderful stay at this hostel. The staff really made the time so wonderful. 10/10 would come back.
    USA, Male, 18-24
  • 9.4

    Superb

    01 Feb 2020
    We stayed only for a night but we spent a nice time there, the atmosphere is great and we knew a lot of people and spent the night with them.
    Spain, Female, 18-24
  • 8.9

    Fabulous

    07 Feb 2020
    My stay at Astor Victoria was good. The staff provided me with everything I needed during my stay as well as if I had any questions about the city of London and it’s tours.
    USA, Female, 25-30
  • 7.7

    Very Good

    06 Feb 2020
    Good customer service.
    Cameroon, Male, 41+
  • 7.1

    Very Good

    03 Feb 2020
    Since I only needed to spend a night in London (coming from a holiday abroad and leaving in the morning to go back to Bristol), I prioritise the location over other aspects (needed a place close to Victoria Station). If I had to stay longer, I definitely wouldn't choose this hostel. I'm sorry to say the staff was disappointing. The impression was they had a kind of an excessive laid back attitude (they barely smiled). Toilets are ridiculously small and old. Only cold water in the tap.
    Italy, Female, 31-40
  • 6.9

    Good

    28 Jan 2020
    The staff members I interacted with; a woman named Ash and a man who I sadly do not recall the name of, were very helpful and full of energy. They were kind and extremely welcoming. In the rooms, the pillows and blankets were thin, however, the rooms were equipped with heaters so no worries if you like to be extra warm when you sleep. There was also a sink in the room and a shower. The toilets, unfortunately were the only REAL downside, which were rather dirty.
    USA, Female, 18-24
  • 6.3

    Good

    30 Jan 2020
    The shower on our floor and the sink in our room didn’t work which wasn’t fun. There were a few random stain on the blankets. The fire alarm also went off early and wouldn’t turn off for a straight hour too and my friend was stuck in the bathroom and got scared. The staff was friendly tho.
    USA, Female, 18-24
  • 5.7

    Rating

    30 Jan 2020
    I was extremely upset to find out that the code to the door hand changed and they did not inform any of the residence. I was coming home from a night out by myself at 2 in the morning and couldn't get into the hostel. There was also no one at the desk that was able to let me in. Because of this, I was extremely worried and had to call a friend to come let me in. This is unacceptable. Had I been alone and had no one to call I am not sure how long I would have been standing there.
    USA, Female, 18-24
Read all reviews

Facilities

Free
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
General
  • Adaptors
  • Book Exchange
  • Cable TV
  • Common Room
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Key Card Access
  • Meeting Rooms
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • Washing Machine
Services
  • 24 Hour Reception
  • 24 Hour Security
  • ATM
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Towels for hire
Food & Drink
  • Cafe
  • Tea & Coffee Making Facilities
  • Vending Machines
Entertainment
  • Board Games
  • DVD's
  • PlayStation


Awards

  • 2019

    1st, Best Small Hostel Chain

  • 2019

    3rd, Hostel Chain

  • 2019

    1st, Lifetime Achievement Award

  • 2015

    1st, Best Small Hostel Chain

  • 2015

    1st, Lifetime Achievement Award

  • 2015

    1st, Most Popular Hostels London

  • 2010

    3rd, Hostel Chain

View all Award Winners

Astor Victoria says

Note: 18-40 yrs old only. Astor Victoria won 1st Best Small hostel chain and 1st in the Lifetime achievement awards at the 2015 Hoscars! Astor Victoria are consistently praised for their 'laid-back and polite' staff as well as their location. Our guests have said this hostel offers 'really good value for money - especially being so close to the main transport hubs'. We like that this hostel is only 10 minutes' walk from Victoria train and bus station, with travellers telling us they appreciate the easy walk to Big Ben and Buckingham Palace. Hostelworld visitors tell us they would stay here again because this is an 'ideal place to meet new friends and have a good time'.

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