Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Wonderful Location
  • Superb Staff
  • Awesome Cleanliness
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Property Description

We offer 3 to 8-bed dormitories. We are one of very few, if not the only hostel in Cairns, that offers “No Bunks”. Fresh bed-linen is provided. For not very much more, our private rooms are Singles, Doubles (one bed) or Twins (2 single beds) which are made-up. All our rooms have at least one window, offering some rooms Garden or Pool views at no extra charge. All rooms are equipped with fans. Air-conditioned dorms cost no more – we cater to either preference. All accommodation is housed in a separate complex, so you can be assured of a peaceful night's sleep. On-site, live-in Managers ensure that your ESSENTIAL needs are met.
Your room rate includes arrival airport transfers between 8am & 8pm only. However, this service does not operate on Christmas Day. As a guide, Taxi will cost A$25 while Uber Rides range between $14 & $28, depending on availability of drivers.
We don’t have a bar. This allows you to bring in your own alcoholic beverages which can be stored in the designated fridge in our indoor Recreation room where you enjoy Movie Viewing on Fetch, or sporting events, depending on availability of telecast. Or simply “chillax” on the comfy sofas & throw cushions as you take advantage of the all-day complimentary coffee & tea and keep up-to-date with friends & family through our hi-speed fiber Internet. If you prefer outdoors, Hammock Central is our outdoor chill-out area and, as the name suggests, has hammocks to lie in, to while your day away.
Start your week with our Monday-$3-all-you-can-eat Sausage Sizzle which offers a chance to meet the other Guests. Occasionally, Guests come together and go out to a local bar or two after filling up on this scrumptious meal; Arrive as strangers and depart as friends.
Asylum beckons…. come and relax in lush our tropical oasis……

If cancellations are made within 24 hours of your arrival, a cancellation fee equivalent to the first night's stay will be charged to your credit card.
Cancellations or changes made on the day of arrival will not be accepted and the full duration of the booking will be charged. No refunds will be entertained once you commence your stay
We require valid Photo ID on check-in.
AU$50 cash refundable security deposit payable on check-in.
Card facilities are available for a service charge up to 3%. Payments for groups made in full (not separate) are greatly appreciated and will help a faster check-in! View House Rules

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Reviews & Ratings

  • Value For Money 8.3

  • Security 8.7

  • Location 8.3

  • Staff 9.5

  • Atmosphere 8.0

  • Cleanliness 7.5

  • Facilities 8.0

Latest Reviews

  • 10.0


    14 Jun 2019
    Absolutely loved Asylum. Staff were so friendly & helpful, rooms were lovely & clean and location was perfect. Was so good decided to extend my stay here :)
    Ireland, Couple, 18-24
  • 10.0


    20 Feb 2019
    Nice chilled hostel, really friendly atmosphere.
    England, Male, 18-24
  • 10.0


    10 Nov 2018
    Staff are very friendly and actively work to get everyone involved. Lovely relaxed atmosphere. Would definitely stay here again when I’m in Cairns.
    England, Male, 31-40
  • 10.0


    29 Jul 2018
    Lovely welcoming vibe with great staff! All you can eat BBQs and plenty of information available for all local activities, tours, adventures and night life. Lovely outdoor hammock area to chill out and meet new people as well as a cosy tv room with computers, bean bags and free tea and coffee! Initially booked for 2 nights but two weeks later I still find myself here! Best hostel in cairns without a doubt.
    England, Male, 25-30
  • 9.4


    01 Apr 2019
    I'm always in asylum when I'm in Cairns ( I checked in at least 4 times and stayed there all together about 3 month) it's not the fanciest hostel but perfectly fine for the price. You can cure your hangover in the common area or sit outside and have some drinks ( thanks to byo you don't get broke😅) clean and spacious kitchen and bathrooms. Walking distance to center for shopping, bars or whatever.
    Germany, Male, 18-24
  • 8.9


    28 Sep 2018
    The staff were incredibly lovely and helpful during my stay. The location is great (very walkable to town). The only drawback was the building & facilities were very old and could do with an upgrade - although everything was very clean. The hot water took a while to come through as well, but overall a nice stay & I would recommend.
    Australia, Female, 25-30
  • 8.3


    14 Dec 2018
    Had a really good time at Asylum Cairns! Staff were super friendly and helped out with anything you asked if they could. Whole place was clean, rooms had air con which is a big plus. It’s a 15minute walk or so from main town which wasn’t the end of the world but it’s not at the centre of everything. When I stayed it wasn’t overly busy so atmosphere wasn’t great however the people who were there were all cool and still had a great time.
    England, Female, 18-24
  • 8.0


    25 Jun 2019
    General facilities such as common rooms, kitchen and laundry, etc were great, however: -the hostel does not provide blankets, even in winter. I had to buy a blanket from a local shop and even then was cold at night. -no hooks in the room to hang a towel- the only option if you'd like your towel to dry is to hang it on the clothesline outside. -no hooks in the bathroom to hang your towel/clothes while showering to prevent them getting wet Overall the hostel is great, staff+location were amazing
    Australia, Female, 18-24
  • 5.7


    23 Nov 2018
    The owner lives in the hostel, so not much partying here. The kitchen had maggots. Would not recommend. We moved to a hostel around the corner. They have free shuttle service, parties every night and much more friendly atmosphere.
    Ireland, Mixed Group, 18-24
  • 4.3


    05 Apr 2019
    Asylum looks endearing from the outside, but the inside is a true den. It’s dark and musty in the common area with bugs everywhere. The beds are rock hard and the window sills were covered in dust and dead bugs so that when the find blows in- all that dirt is blown onto your bed. The bathrooms and kitchen are both clean. Staffs was nice and helpful but seemed to be carrying the weight of looking after the entire hostel on their back.
    USA, All Female Group, 18-24
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  • Free Airport Transfer
  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • Bicycle Parking
  • Breakfast Not Included
  • Cable TV
  • Ceiling Fan
  • Common Room
  • Dryer
  • Hot Showers
  • Jobs Board
  • Microwave
  • Outdoor Swimming Pool
  • Outdoor Terrace
  • Safe Deposit Box
  • Self-Catering Facilities
  • Swimming Pool
  • Washing Machine
  • Airport Transfers
  • Fax Service
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Postal Service
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Tea & Coffee Making Facilities
  • Vending Machines
  • Board Games
  • DVD's
  • Wi-Fi