Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Refund is possible under these conditions.
75%of the payment (per person) will be refund if you advise 3 weeks in advance.
50%of the payment (per person) will be refund if you advise 2 weeks in advance.
These conditions applies to group reduction or entire group.
No other refund is possible.

The following group types are not accepted by this hostel: Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Auberge Jeunesse LouLou's Backpacker Hostel

Book more than 3 days in advance for Free Cancellation.
  • Wonderful Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

F r e e s h u t t l e t o o l d q u e b e c 3 t i m e s p e r d a y.

Free Shuttle . We drive guest to Old Quebec 3 times per day and, It Is Free.
Welcome at Auberge Jeunesse a LouLou located 3km from Quebec city in Levis. Where being young is a state of mind.

The Best Hostel In Québec Area offers you :

Clean and Comfortable Rooms and Dorms
Well Equipped Communal Kitchen
Free Linen
Free Parking
Low cost Healthy Breakfast
Large Communal Spaces
Large Patio
Fire Pit
No Curfew once registered
And Fantastic Hosts

At LouLou's you'll find quality lodging with friendly and dynamic ambience at an economical price. With its large living room beside the huge dinning room and the great patio, you'll find enough comfortable place to share with friends, read, take your emails or just relax.

You can chose a private room, an intimate dorm (4 pers) or a dorm for 6. We also have a 6 beds dorm for ladies only.

Private rooms come in different setup. Equipped with bunk beds, double lower bed and single upper bed or lower and upper single. Ideal for 2 friends travelling together or, for a couple with or without a kid. You can even have a private balcony or private washroom.

Intimate dorms:
Intimate dorms can accommodate 4 people and are equipped with bunk beds, some are double lower with single upper bed. Beds are separated by a screen for more privacy. Some beds have their own reading light.

Ladies dorm:
This dorm can accommodate 6 people in 3 bunk beds. Lower Beds are separated by a screen for more privacy. Some beds have their own reading light.

Mixed dorms:
This dorm can accommodate 6 people in 3 bunk beds. Lower Beds are separated by a screen for more privacy. Some beds have their own reading light.

All 7 bathrooms are intimate, complete and include a shower, washbasin and toilet.

Bedding and towels:
Included and free of charge.

Feeling hungry? A fully equipped kitchen is available for customers. You can also order from many restaurant around and they deliver rapidly.
We also offer healthy breakfast every morning for a very low price.

Lunch box:

If you have an activity and need a 12 o'clock lunch, we can provide a lunch box to fill your needs.

Hostel is equipped with Free Wi-Fi.

Bicycle friendly:
In addition to the 500km of bicycle path and trails close from the hostel, we are dedicated to your security and comfort. Your bicycle will be securely stored inside for the night.

Bike rental:
You can rent a bicycle at 5 minutes from the hostel.

Shuttle service:
We offer free shuttle everyday for Old Quebec. We can also pick you up ($) at the bus station or at the airport if you advise us at the moment of your reservation.

Laundry service ($) is available directly at the hostel.

We are located at only 15 minutes from Old Quebec
(3 free shuttles per day), only 12 minutes from the airport (economic shuttle).

Around the hostel you’ll find bars, pubs and restaurants, shopping center with grocery and all you need.
Less than 1km away is the famous Parc des Chutes Chaudières, that offers breathtaking views of the 35 metre-high waterfalls. Picnic areas, a footbridge suspended over the river, 4.5 km from hiking trails and 1.5 km from bicycle paths.
From the hostel you can rent a bicycle to enjoy a wonderful ride along the St-Laurence river. In 30 minutes you will be at the ferry that brings you downtown Old Quebec in only 10 minutes. You can come back by the north shore path to complete a memorable day.

Check in: 14:30 to 21:30
Check out: 11:30

Desk hours: Desk is open from 8:00 to 21:30. Please advise if you plan on arriving earlier or later.

Cancellation policy: No cancellation fees if done more than 48 hrs in advance.

Payment: upon arrival by cash, Visa, Mastercard, debit cards

Prices show do not include 14.975% taxes. View House Rules

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Reviews & Ratings

  • Value For Money 9.1

  • Security 9.1

  • Location 8.5

  • Staff 9.2

  • Atmosphere 8.9

  • Cleanliness 9.2

  • Facilities 8.9

Latest Reviews

  • 10.0


    05 Sep 2021
    Despite an initial mixup with keys and the inconvenience it caused (mistakes happen), Andre was more than supportive, courteous and hospitable upon arriving as we worked towards a resolution that made all parties happy and welcome. I would encourage anyone who is looking for a place to call home away from home to visit! For reference I booked a private suite and was pleased with the space, cleanliness and professionalism!
    Canada, Couple, 25-30
  • 10.0


    25 Jun 2021
    Very beautiful place, I enjoyed staying there with Loulou and her husband, they are nice people Thank you 💖💖
    Algeria, Male, 18-24
  • 10.0


    04 Nov 2019
    3 reasons why this place is great. 1. It was just a 2-minute walk from the Charny station (via rail). I had a night trip coming in and an early trip going out of Quebec. Its proximity to the station made my trip way better/convenient. 2. They had shuttle service. The place was a bit far from the Old City but the couples (Andre and Loulou) made sure you had shuttle service to and from Old Quebec. 3. Clean and quiet for a good night’s sleep.
    Philippines, Female, 31-40
  • 9.7


    30 Aug 2021
    Everything was excellent for the one night I stayed, staff was super polite and helpful! Only complaint is the location is near a train track and the train woke me up twice in the night, if you're a sensitive sleeper then bring some ease plugs and this place is a 10/10
    Canada, Male, 25-30
  • 9.4


    04 Sep 2021
    Heads up that currently with COVID the free shuttle is not happening, nor is there breakfast offered. Understandable considering, and the welcoming staff and pleasant atmosphere more than made up for it. Would definitely recommend.
    China, Female, 18-24
  • 9.4


    05 Sep 2020
    Chaleureux. Merci!
    Canada, Couple, 18-24
  • 9.4


    30 Aug 2020
    Great hostel with lovely hosts. The only drawback is that it’s located in Charny, ao you abaolutely need a car if you want to do anything.
    Canada, Male, 25-30
  • 8.0


    13 Feb 2020
    Stayed here for the winter carnival over the weekend. Was in the pavilion (which is the little house next to the main hostel) due to the fact their was a pewee hockey team whom booked out the hostel for the week. There was a nice little kitchen (fully equipped) and living room. The bathroom was clean and modern which was nice. The room was okay but not worth the money considering how far it was from the old city (even with the shuttle). Didn’t get the breakfast but I believe it was $5.95.
    Australia, Male, 25-30
  • 4.3


    25 Oct 2019
    I was listening the other people comments (women), and, all thinking, the actitud of the stop assistant is not good, all time , I looked, the stop assistance playing in job hours, and he did not say good comment of the client, he did not speak of the people, he did not good expression of the people, he is some roude, this is type person, he know to be good person, it's not correct spy people with your mobile phone spy, he was to take confidentiality information of the client -mobile phone numbe
    Mexico, Male, 31-40
  • 2.0


    03 Aug 2021
    I will never stay here.
    Canada, Male, 41+
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  • Free Parking
  • Linen Included
  • Towels Included
  • Bicycle Parking
  • Breakfast Not Included
  • Ceiling Fan
  • Hot Showers
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • 24 Hour Security
  • Airport Transfers
  • Bicycle Hire
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
Food & Drink
  • Meals Available