Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 4 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Refund is possible under these conditions.
75%of the payment (per person) will be refund if you advise 3 weeks in advance.
50%of the payment (per person) will be refund if you advise 2 weeks in advance.
These conditions applies to group reduction or entire group.
No other refund is possible.

The following group types are not accepted by this hostel: Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Auberge Jeunesse LouLou's Backpacker Hostel

Book more than 7 days in advance for Free Cancellation.
  • Great Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

F r e e s h u t t l e t o o l d q u e b e c 3 t i m e s p e r d a y.

Free Shuttle . We drive guest to Old Quebec 3 times per day and, It Is Free.
Welcome at Auberge Jeunesse a LouLou located 3km from Quebec city in Levis. Where being young is a state of mind.

The Best Hostel In Québec Area offers you :

Clean and Comfortable Rooms and Dorms
Well Equipped Communal Kitchen
Free Linen
Free Parking
Low cost Healthy Breakfast
Large Communal Spaces
Large Patio
Fire Pit
No Curfew once registered
And Fantastic Hosts

At LouLou's you'll find quality lodging with friendly and dynamic ambience at an economical price. With its large living room beside the huge dinning room and the great patio, you'll find enough comfortable place to share with friends, read, take your emails or just relax.

You can chose a private room, an intimate dorm (4 pers) or a dorm for 6. We also have a 6 beds dorm for ladies only.

Private rooms come in different setup. Equipped with bunk beds, double lower bed and single upper bed or lower and upper single. Ideal for 2 friends travelling together or, for a couple with or without a kid. You can even have a private balcony or private washroom.

Intimate dorms:
Intimate dorms can accommodate 4 people and are equipped with bunk beds, some are double lower with single upper bed. Beds are separated by a screen for more privacy. Some beds have their own reading light.

Ladies dorm:
This dorm can accommodate 6 people in 3 bunk beds. Lower Beds are separated by a screen for more privacy. Some beds have their own reading light.

Mixed dorms:
This dorm can accommodate 6 people in 3 bunk beds. Lower Beds are separated by a screen for more privacy. Some beds have their own reading light.

All 7 bathrooms are intimate, complete and include a shower, washbasin and toilet.

Bedding and towels:
Included and free of charge.

Feeling hungry? A fully equipped kitchen is available for customers. You can also order from many restaurant around and they deliver rapidly.
We also offer healthy breakfast every morning for a very low price.

Lunch box:

If you have an activity and need a 12 o'clock lunch, we can provide a lunch box to fill your needs.

Hostel is equipped with Free Wi-Fi.

Bicycle friendly:
In addition to the 500km of bicycle path and trails close from the hostel, we are dedicated to your security and comfort. Your bicycle will be securely stored inside for the night.

Bike rental:
You can rent a bicycle at 5 minutes from the hostel.

Shuttle service:
We offer free shuttle everyday for Old Quebec. We can also pick you up ($) at the bus station or at the airport if you advise us at the moment of your reservation.

Laundry service ($) is available directly at the hostel.

We are located at only 15 minutes from Old Quebec
(3 free shuttles per day), only 12 minutes from the airport (economic shuttle).

Around the hostel you’ll find bars, pubs and restaurants, shopping center with grocery and all you need.
Less than 1km away is the famous Parc des Chutes Chaudières, that offers breathtaking views of the 35 metre-high waterfalls. Picnic areas, a footbridge suspended over the river, 4.5 km from hiking trails and 1.5 km from bicycle paths.
From the hostel you can rent a bicycle to enjoy a wonderful ride along the St-Laurence river. In 30 minutes you will be at the ferry that brings you downtown Old Quebec in only 10 minutes. You can come back by the north shore path to complete a memorable day.

Check in: 14:30 to 22:00
Check out: 11:30

Desk hours: Desk is open from 8:00 to 22:00. Please advise if you plan on arriving earlier or later.

Cancellation policy: No cancellation fees if done more than 48 hrs in advance.

Payment: upon arrival by cash, Visa, Mastercard, debit cards

Prices show do not include 14.975% taxes. View House Rules

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Reviews & Ratings

  • Value For Money 9.2

  • Security 9.0

  • Location 7.8

  • Staff 9.6

  • Atmosphere 9.0

  • Cleanliness 9.8

  • Facilities 9.6

Latest Reviews

  • 10.0


    16 Oct 2018
    Would highly recommend booking this hostel. The hosts are lovely and accommodating, the hostel itself is large, spacious, clean and has a nice homely feeling to it. Breakfast is delicious and all facilities are great. The shuttle to Quebec City is great for trips in and out of the city.
    Australia, Female, 25-30
  • 10.0


    30 Aug 2018
    I have been staying in many hostels and worked in one. So I can tell you this is a very good hostel. They offer shuttle bus to old Quebec, which is the main reason I chose. Around a hostel you can buy things in walking distance. Also a pick up and drop off service to bus/train station and airport is convenient. I saw they clean every bathroom and room very tidy. Breakfast is reasonable price and I really like it! Any backpackers, family, couple may enjoy staying here. Highly recommended.
    Japan, Female, 25-30
  • 9.7


    03 Oct 2018
    Is a lovable place, very clean and quiet, good breakfast, only a little far away from the center, but the owners offer a free transportation to the city three times each day and also, they pick up you in an specific place which is excellent. Mrs. Loulou and all the staff are very kind...I was charming with Charlotte :)
    Panama, Female, 31-40
  • 9.7


    03 Oct 2018
    Beautiful place, close to commute, good breakfast to purchase, drop to old city. Overall pleasant stay
    India, Male, 31-40
  • 9.4


    15 Feb 2019
    Only the location is poor if you want to stay out late in the downtown Quebec.
    USA, Male, 18-24
  • 9.4


    26 Aug 2018
    This is hands-down the best hostel I've ever stayed in. My friends and I rocked up in complete disarray- we showed up at the wrong time with problems with our reservation- but the staff were extremely friendly and accommodating. Nothing was a problem and we were sorted out with no fuss. Our room and the bathroom were the cleanest facilities I have EVER seen in a backpackers' hostel. The breakfast we got in the morning was good value and tasty. I can't wait to stay again!
    Australia, All Female Group, 18-24
  • 9.1


    22 Sep 2018
    Very clean and cosy hostel. Staff is very friendly and helpful, rooms are nice, many bathrooms available (all clean).
    Germany, All Female Group, 25-30
  • 8.9


    29 Aug 2018
    This place is lovely! The people are friendly and helpful and the atmosphere is really comfortable. The hostel's not close to the city centre but they run a free shuttle back and forth throughout the day. Only real downside was that top bunks had no outlets.
    USA, Female, 25-30
  • 7.7

    Very Good

    05 Sep 2018
    Friendly staff and a very clean hostel. It's in a very quiet neighborhood outside of Quebec City so there isn't much activity. Overall, it was worth it for the price.
    USA, Male, 18-24
  • 7.1

    Very Good

    02 Sep 2018
    The hostel was great for what we needed. Only stayed there a couple of hours for the night. Location is pretty good. Just got miscommunication about our bed. I told the staff I’ll be staying on the top bunk, apparently another lady came in and choose the top bed with another staff. Didn’t realize it didn’t have an AC so it was fairly hot. The balcony in front is great though.
    USA, Female, 25-30
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  • Free Parking
  • Linen Included
  • Towels Included
  • Bicycle Parking
  • Breakfast Not Included
  • Ceiling Fan
  • Hot Showers
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • 24 Hour Security
  • Airport Transfers
  • Bicycle Hire
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
Food & Drink
  • Meals Available