Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 8 days in advance for Free Cancellation.
  • Wonderful Location
  • Superb Staff
  • Excellent Cleanliness
Read all reviews

Property Description

AVA Hostel & Guesthouse is set in Koh Tao, a 2-minute walk from Mae Haad Pier and 3.2 km from Sunken Ship. Popular points of interest nearby include Whitening Bar & Restaurant Mae Haad and Sai Nuan Beach.

Shark Bay is 2.5 km from AVA Hostel & Guesthouse, while Tanote Bay is 2.7 km from the property.

There are air conditioning in all rooms, and some room type in the hostel has a balcony. Private rooms will be provided guests with a fridge and kettle.

***Property Policies & Conditions:
1. Cancellation policy: At least 7 day advance notice for free cancellation.
2. Check in from 14:00 to 24:00.
3. Check out before 11:00.
4. Payment upon arrival by cash only.
5. NO smoking in Room, but have smoking area.
6. Age restriction: 6+.
7. Reception working hours 08:00am-8:00 pm View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 6.0

  • Security 8.0

  • Location 8.0

  • Staff 10.0

  • Atmosphere 6.0

  • Cleanliness 8.0

  • Facilities 8.0

Latest Reviews

  • 9.7


    22 Mar 2019
    Very nice hostel good location , gets a bit hot At night on the dorms so I hopped the made the air con a bit colder other than that everything else was very good.
    England, Female, 18-24
  • 8.0


    23 Mar 2019
    Not the cleanest, though didn't mind as we only stayed one night. Only two bathrooms for a dorm of 10. Wifi was not great but staff are lovely, good price and close to the pier
    Scotland, All Female Group, 18-24
  • 7.4

    Very Good

    16 Feb 2019
    It was perfectly located, close to everything! You can watch a beautiful sunset just down the street. There was curtains in the bunkbeds so that was nice. I don’t really like when showers and toilets are combined, because it becomes slippery and dirty, but overall I liked the hostel!
    Canada, Female, 18-24
  • 6.3


    18 Aug 2019
    Friendly staff, but had bed bugs...eaten alive- had to move the next day
    England, Male, 18-24
  • 5.7


    23 Mar 2019
    Pros: great air conditioning, good privacy curtains, and good location. Otherwise, pretty much everything else is a con. Other guests had left their trash all over the bathroom when we arrived. There was no toilet paper in the bathroom, and my friend’s laundry came back with damp items. There’s no hostel “atmosphere” to speak of; this is not a good place to make friends. And somebody forgot their key and was banging on the door in the middle of the night. Overall, not great.
    USA, Female, 25-30
  • 3.7


    20 Jul 2019
    This was honestly the worst place we have stayed in throughout Thailand, the owner refused to give us towels, our toilet bin was never changed the whole 3 days we was spent there baring in mind it was a 10 man room, the people above was extremely noisy, the owner choose to not understand what we were saying, she also refused to give our money for a key deposit as she hadn’t wrote it down that we had paid, we had to argue for the deposit money back. Would advise not to stay here very unpleasant.
    England, All Female Group, 18-24
Read all reviews


  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • Air Conditioning
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Card Phones
  • Ceiling Fan
  • Cooker
  • Fridge/Freezer
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Iron / Ironing Board
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Utensils
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Mini-Supermarket
  • Restaurant
  • Tea & Coffee Making Facilities
  • Wi-Fi