Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Any cancellation received within 7 days prior to arrival date will incurs the the first night charge.

Failure to arrive at the hotel will be treated as a No-Show and will incur the first night charge.

MYR 30 will be charged for an extra bed.

Additional Terms and Conditions

Upon checking in, guests are required to pay MYR 20 deposit which is refundable upon check out if there is no damage done.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

7 rooms dormitory are furnished with bunk beds and all guests share bathrooms with hot shower. Our dorm are able to host up to 42 guests, and it has one king size bedroom for 2 persons, making it an ideal choice for small group travel for students, families and SME team building trip.

Our dorms are varied from 8-beds, 6-beds and 4-beds dorms separated for male and female. All dorm rooms are feature air-conditioning, fan, personal reading light and socket plug at each bed. Beside that, we also provide a TV in the lobby, and free WiFi in the public areas.

We offer daily complimentary breakfast and cooking facilities for our guest to prepare their own meals as lunch and dinner are not provided. Not in mood to cook? worry not as our 'home' is just a walking distance from many restaurants and cafes in the area. For safe keeping documents, we provide lockers for our guest to use.

***Property Policies & Conditions:
1. Reception operates from 7 a.m. to 11 p.m.
2. Check In: 1400 (0200 PM)
3. Check Out: 1200 (1200 noon)
4. Please inform us in advance of your arrival time if you wish to check in earlier or later than this time frame.
5. Card and cash both welcome when check in at the property.
6. At least 3 days advance notice for free cancellation.
7. Upon arrival the guest only need to pay extra MYR 20 for deposit (refundable upon check out).
8. Our property is not suitable for infant / children below 5 years old.
9. Teachers / parents / legal guardian needed for child below 18 years old.
10. Taxes not included.
** ** A tourist tax of RM 10 per room (ONLY FOR PRIVATE ROOMS) per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. View House Rules

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Reviews & Ratings

  • Value For Money 9.5

  • Security 9.7

  • Location 9.7

  • Staff 9.9

  • Atmosphere 8.6

  • Cleanliness 9.2

  • Facilities 8.9


Latest Reviews

  • 10.0

    Superb

    25 May 2019
    Great service from Mr Ray, one of the worker over there, very friendly, simple breakfast is provided, clean and all good!
    Malaysia, Mixed Group, 18-24
  • 10.0

    Superb

    19 May 2019
    Friendly staffs, helpful and clean. Feel relax and enjoyable when relax at the backyard with fresh atmosphere. I wish i can stay here again someday..
    Malaysia, Male, 25-30
  • 10.0

    Superb

    12 Apr 2019
    such a lovely hostel! best location right by all the nicest cafes/restaurants and the weekend night market, easy to meet loads of other people too. but what makes this place is the staff! Ray is the most helpful person EVER, I had no idea what I was going to do when I arrived in KK and he spent 3 HOURS helping me plan out my trip!! friends I made there also really liked the sound of the plan he gave me so they joined too and it was amazing! thank you so much, guys! best hostel ever!!
    England, Female, 18-24
  • 9.4

    Superb

    04 May 2019
    Really enjoyed our stay. Staff were friendly and helpful and this hostel made it possible for us to climb the mountain so really grateful! Also the fact they had nice refillable water facilities was amazing. The only thing was there wasn't much of an atmosphere but everything else was great.
    England, All Female Group, 18-24
  • 9.4

    Superb

    02 May 2019
    Really good stay, staff were friendly and helpful. Good location for the main areas in KK and free tea and coffee which is always good!
    England, Male, 18-24
  • 9.4

    Superb

    22 Apr 2019
    Lovely hostel with amazing staff in a great location. It's by the clock tower and just a short walk up to Jesselton Point or down to the markets. I was staying in the off-peak season, so there weren't many other guests nor much of an atmosphere however the staff were super friendly and helpful. They helped me book my trip to the Kinabatangan River and gave lots of helpful advice! Breakfast is just toast and a piece of fruit; tea, coffee and water are provided and there is a small kitchen.
    England, Female, 25-30
  • 9.1

    Superb

    25 May 2019
    Ray was such a **phenomenal** host and gave so many excellent recommendations, even though the hostel was pretty quiet when I was in town. He went out of his way and was such a great friend! Location was fantastic and definitely felt safe the whole time. Definitely recommend this place for KK!
    USA, Female, 25-30
  • 8.9

    Fabulous

    05 May 2019
    We stayed in a private room. Bed was a large double bunk with desk under.
    England, Couple, 31-40
  • 8.3

    Fabulous

    16 May 2019
    Amazing location near the jetty, free walking tour, and downtown. Staff was incredibly helpful in planning our river cruise and pretty much the rest of our time in Borneo. Atmosphere pretty dead so not recommended for single travelers but great for couples and friends wanting a chill night or two.
    USA, Couple, 25-30
  • 8.3

    Fabulous

    29 Apr 2019
    Nice hostel if you are just passing through, good location but wouldn’t recommend for a solo traveller as wasn’t much atmosphere
    England, Female, 18-24
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Facilities

Free
  • Free Breakfast
  • Free WiFi
General
  • Card Phones
Services
  • Late check-out
  • Reception (limited hours)


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