Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Any cancellation received within 7 days prior to arrival date will incurs the the first night charge.

Failure to arrive at the hotel will be treated as a No-Show and will incur the first night charge.

MYR 30 will be charged for an extra bed.

Additional Terms and Conditions

Upon checking in, guests are required to pay MYR 20 deposit which is refundable upon check out if there is no damage done.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

7 rooms dormitory are furnished with bunk beds and all guests share bathrooms with hot shower. Our dorm are able to host up to 42 guests, and it has one king size bedroom for 2 persons, making it an ideal choice for small group travel for students, families and SME team building trip.

Our dorms are varied from 8-beds, 6-beds and 4-beds dorms separated for male and female. All dorm rooms are feature air-conditioning, fan, personal reading light and socket plug at each bed. Beside that, we also provide a TV in the lobby, and free WiFi in the public areas.

We offer daily complimentary breakfast and cooking facilities for our guest to prepare their own meals as lunch and dinner are not provided. Not in mood to cook? worry not as our 'home' is just a walking distance from many restaurants and cafes in the area. For safe keeping documents, we provide lockers for our guest to use.

***Property Policies & Conditions:
1. Reception operates from 7 a.m. to 11 p.m.
2. Check In: 1400 (0200 PM)
3. Check Out: 1200 (1200 noon)
4. Please inform us in advance of your arrival time if you wish to check in earlier or later than this time frame.
5. Card and cash both welcome when check in at the property.
6. At least 3 days advance notice for free cancellation.
7. Upon arrival the guest only need to pay extra MYR 20 for deposit (refundable upon check out).
8. Our property is not suitable for infant / children below 5 years old.
9. Teachers / parents / legal guardian needed for child below 18 years old.
10. Taxes not included.
** ** A tourist tax of RM 10 per room (ONLY FOR PRIVATE ROOMS) per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. View House Rules

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Reviews & Ratings

  • Value For Money 9.8

  • Security 10.0

  • Location 9.6

  • Staff 9.7

  • Atmosphere 8.3

  • Cleanliness 9.3

  • Facilities 9.2


Latest Reviews

  • 10.0

    Superb

    05 Oct 2019
    I had such a great stay here! It’s close to everything, and the staff were amazing. Thanks so much to Ray for showing me the markets and making me feel at home 😊
    Australia, Female, 18-24
  • 10.0

    Superb

    15 Sep 2019
    Great Staff (all are friendly), great location (many nearby good restaurants) , clean hostel and peaceful place to stay. I had a good time staying in this hostels and I make friends with them. Ray was an amazing guy. Will definitely recommend and come back here again.
    Philippines, Female, 31-40
  • 10.0

    Superb

    09 Sep 2019
    Great location- within walking distance of city center and waterfront. Super chill and quiet place. It is clean and employees are nice.
    USA, Female, 25-30
  • 10.0

    Superb

    27 Jul 2019
    Great location with small outdoor garden to chill and very accessible to the night food market and many good restaurants, bus station, and KK attractions (Atkinson Clock Tower, Signal Hill Observatory Tower, Jesselton Point, Waterfront). Ray is very friendly, helpful and knowledgable - he has many funny stories and recommendations to share. We had a great time during our stay!
    Philippines, Female, 31-40
  • 10.0

    Superb

    02 Jul 2019
    Great location, very close to many good restaurants and also the pier, great neighbourhood, all around very friendly staff and great to interact with. Best place to stay in KK!
    Hong Kong, Mixed Group, 18-24
  • 9.7

    Superb

    02 Sep 2019
    Great staff, next to a really cute cafe. Couldn’t ask for a better experience for our money!
    USA, Female, 31-40
  • 9.7

    Superb

    15 Aug 2019
    The location is very strategic, closes to many amenities, as it is right in the city center. This also means the traffic can be quite bad some times. My friend and I stayed at 8-beds female dorm and it is quite comfy, with strong air conditioning. There are clothes hangers and a pole adjustable hanger in the room. The only drawback is the smoke smell from the restaurant next door but the strong air ventilator in the room helps to remove the smell in a while.
    Malaysia, Female, 41+
  • 9.7

    Superb

    06 Jul 2019
    Great hostel, close to everything in Kota Kinabalu, comfy beds and good AC. However the best thing about this place is the owner Ray, he waited up late because our flight was delayed, and when we arrived he pretty much arranged the rest of our time in Saba. He knew everything about everything and booked us onto a great tour on the Kinabatang river which I would highly recommend. Thank you Ray, can’t recommend this place enough!
    England, All Female Group, 25-30
  • 9.4

    Superb

    29 Jun 2019
    Short walk from waterfront. Really nice cafes around it. Ray who works there speaks really good english. Clean room and bathroom very welcoming Not a loud party hostel but everyone is friendly. Basic breakfast but plenty of it.
    England, Female, 18-24
  • 7.1

    Very Good

    13 Jul 2019
    Staff were friendly and helpful, facilities were good (whole kitchen including oven etc). The mattresses were old and curled up, pillows were lumpy and the blankets were horrible old dirty looking. Oh and there was zero atmosphere...
    England, Couple, 25-30
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Facilities

Free
  • Free Breakfast
  • Free WiFi
General
  • Card Phones
Services
  • Late check-out
  • Reception (limited hours)


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