Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 2 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.



Book more than 2 days in advance for Free Cancellation.
  • Nice Location
  • Superb Staff
  • Excellent Cleanliness
Read all reviews

Property Description

Newly opened in December 2013, Hotel Big Mama is located in the heart of the city. The hotel features a terrace, a garden and free WiFi is available. At Hotel Big Mama you can also rent a bike.

Hotel Big Mama offers apartments, dormitory and hotel rooms, each of which are decorated in a modern style. All the rooms feature a bathroom and seating area.

The stylish Hotel Big Mama is situated in the north of Berlin, 600 m from U-Bahn Osloer Straße Underground Station, which offers direct connections to central Berlin in 10-minutes. Berlin-Mitte is one of the most exciting districts with a variety of possibilities such as shopping, dining, sightseeing and a vibrant nightlife.

Museum Island is located 5 km from Hotel Big Mama, and the Brandenburg Gate is 6 km away. Gesundbrunnen Train Station is 1.5 km away, and offers direct connections to Berlin Main Train Station within 5-minutes. Schönefeld Airport is a 35-minute drive from Hotel big Mama.

Hotel Big Mama Policies and Conditions:

Check in from 15:00 to 00:00.
Check out till 11:00.

Cancellation policy: 24h before arrival. Payment upon arrival by cash, credit cards, debit cards. This property might pre-authorize your credit card.

Taxes included.
Breakfast not included.

No curfew.
Reception: 24/24h.
Pet friendly.
Child friendly.
Non smoking.
The maximum period of stay is of 14 days. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 8.4

  • Security 9.0

  • Location 6.9

  • Staff 9.4

  • Atmosphere 8.0

  • Cleanliness 8.0

  • Facilities 7.9

Latest Reviews

  • 9.4


    08 Jun 2022
    The hostel is outside the main attractions (I knew this when I booked) but very easy to get around. I was working the whole time and didn’t have an issue with wifi. At night, the area seems a bit sketchy but it’s safe. There is lots of turkish and Asian food around the area. Staff was super friendly and helpful.
    USA, Male, 31-40
  • 9.4


    06 Sep 2019
    Superb hostel with very friendly staff - a bit more out of the way but therefore less touristy, 10 min walk to U8 line
    England, Male, 25-30
  • 9.1


    30 Jun 2022
    A very clean, cozy and affordable place, situated close to the city center and most of all well connected with local transportation stops in the vicinity (Tram, U Bahn and bus at walking distance). The staff were friendly and were quite helpful. Tip: If you are arriving late in the night, take the way via the main street. The hostel has another way through a small park which may not be well lit.
    India, Male, 31-40
  • 8.6


    02 Jul 2022
    Really nice hostel, no kitchen and not many social activities but nice rooms and common areas and close to public transport links.
    England, Female, 18-24
  • 8.3


    16 Apr 2022
    Really nice place, was quiet and is a hostel room inside a hotel which is cool. The bathroom wasn’t fantastic, but the rooms were really good. Location isn’t great (seems like a sketchy/dodgy area), but a short walk to the metro to take you right into the heart of the city! Perfect if travelling with friends
    Australia, Female, 18-24
  • 6.9


    23 Jun 2022
    Locatie was prima, het bed ook. Het gordijn voor de ramen was een douchegordijn, het douchegordijn in de badkamer was aan vervanging toe. Prima voor 3 nachtjes. Aardig personeel.
    Netherlands, Male, 25-30
  • 6.3


    08 Nov 2019
    A bit out of the way, and there is no kitchen :( however, very safe and clean. Hotel-like
    USA, Female, 18-24
  • 6.0


    01 Apr 2022
    The guy who was in the reception 1 of April at the evening shift after 5 he ask me to wear a mask not in polite way even I never saw any one from the guests wearing it , he also next day was not wearing the mask 😷😅 I think he should know better how to speak nice with guests as same his colleagues
    Germany, Male, 31-40
  • 3.4


    12 May 2022
    Room was dirty when we arrived. It was not cleaned from the prior guests. The property needs better signage. It’s not well lit from the street view and walking down a dark alley way is a must to find the front of the property. Property location is far outside Berlin and is poorly lit. Definitely felt unsafe for a first timer. Beds are hard and uncomfortable. Definitely did not feel safe when stepping into a dirty room. Staff was friendly and helpful though.
    USA, Male, 18-24
Read all reviews


  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Adaptors
  • Bicycle Parking
  • Breakfast Not Included
  • Card Phones
  • Common Room
  • Elevator
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Iron / Ironing Board
  • Key Card Access
  • Meeting Rooms
  • Parking
  • Security Lockers
  • Wheelchair Friendly
  • 24 Hour Reception
  • Bicycle Hire
  • Fax Service
  • Housekeeping
  • Internet Access
  • Late check-out
  • Luggage Storage
  • Reception (limited hours)
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
  • Restaurant
  • Board Games
  • Games Room
  • Pool Table