Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Cancellation policy: At least 7 days advance notice for free cancellation.

Additional Terms and Conditions

1. Check in from 15:00 to 22:00. Arrival after hour please make advance notice with flight number for hostel to arrange staff waiting.

2. Check out until 11:00.

3. Balance payment upon arrival by cash or extra 2.5% fee with debit/credit card

4. After 22:00 guests can only access front entrance by keycards

5. No Smoking. Smoking area is provided in the first floor garden.

6. Reception working hours 08:00-22:00.

Additional Info:

Please confirm your booking 1 week pior to arrival by make 50% deposit to paypal:

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 8 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

Baan Heart Thai is a Family-run hostel. Place to relax and have a quality of sleep.
Enjoy your chill time in our library with selected books or do meditation/yoga on our top floor.
Let's experience the slow-life city "Chiang Mai" at Baan Heart Thai Hostel.
***Not a party hostel, if you are looking for party vibes/atmospheres this might not be the place for you***
***No elevator
***We have an Asian-preference mattress which maybe a bit hard for some Western guests.
- Pod style bunk with 3 feet mattress in Female and Mixed dorm room (3rd floor)
- Pod style queen size bed with 5 feet mattresses in Mixed dorm room (4th floor)
Each equipped with fordable desk, power sockets and personal reading light.

Shared bathrooms with 24hr-hot shower.
A/C in every dorm and free WiFi throughout the entire building.

We have bike/motorbike parking spots available.
Free bicycles for borrow (limited amount of bicycles/first-come-first-serve). View House Rules

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Reviews & Ratings

  • Value For Money 9.1

  • Security 9.9

  • Location 9.7

  • Staff 9.1

  • Atmosphere 8.0

  • Cleanliness 9.7

  • Facilities 9.4

Latest Reviews

  • 10.0


    27 Feb 2020
    We loved it!! The staff were so helpful & friendly!
    England, Couple, 18-24
  • 10.0


    02 Dec 2019
    Amazing hostel! Very nice vibes, great staff, great people, nice and relaxing space! All very calm and relaxing. I would definitely go again .
    Greece, Female, 25-30
  • 10.0


    18 Nov 2019
    Excellent stay. Highly recommended for those who are seeking a peaceful, warm and clean experience.
    Singapore, Male, 25-30
  • 10.0


    11 Nov 2019
    This hostel has a great vibe, amazing staff that will help you with anything you need, awesome storage, large clean bathrooms with shampoo/body wash, and at a walking distance from the old town and the river for the lantern festival. The front door and bedroom are locked with your keycard and you have separate locks for in-room storage. Laundry across the street for 40 bhat per/kg. This place felt very homey and we met some wonderful people! I highly recommend!! 💓
    USA, Female, 25-30
  • 9.7


    02 Jan 2020
    The rooms and bathrooms here are incredible and super clean! Staff is awesome as well. Great place if you want a quieter, more chill stay.
    Canada, Male, 18-24
  • 9.1


    26 Jan 2020
    Really nice relaxing place. Not perfect if you want to make lots of friends, but a perfect place if you want to catch your breath a bit. Great beds, air conditioned, a nice place to be. Laundrette and lovely cafe just across the road. We came back here for a night after a hectic week in Pai and it was just the ticket.
    England, Mixed Group, 18-24
  • 8.6


    26 Oct 2019
    It’s a nice, clean, quiet hostel. There is not a lot of ambience and it isn’t a good place to meet new people. If you are looking for a place to sleep with a lot of privacy this is the perfect place for that.
    USA, Female, 18-24
  • 8.3


    19 Jan 2020
    The double beds are fantastic - really comfy with loads of storage - it’s like a mini hotel room. I booked in to one of the double beds as a solo traveller as a treat. Bathroom facilities are clean and include toiletries. The reception is a nice area to hang out in but not very sociable. Staff are friendly and it’s not far from shops/centre. The single bed in the female dorm was the hardest bed I’ve ever slept in. It was very uncomfortable so would not recommend this type of bed.
    England, Female, 25-30
  • 8.0


    19 Jan 2020
    Nice clean place. Nazi like rules though. Staff were kind. But the signs everywhere noting extreme punishments for not following the rules like 1000 baht fine for bringing in food to the hostel was unwelcoming to say the least. The first thing you see when you’re checking in is a list of transgressions and the fines associated with them. Instead of making you feel at home this place makes you feel like you’re staying at a clean freaks guest house where if you make one wrong move you’ll be fined.
    Canada, Male, 25-30
  • 7.7

    Very Good

    02 Dec 2019
    Our stay was okay. The rooms are clean for the most part but very cramped. The bathrooms were very basic and not overly clean. Atmosphere was lacking, in part due to the strict rules you’re made to read through when you first arrived. We’re used to rules at hostels but not having them thrust upon you with warnings of huge fines if broken. We rented bikes for the day, which was good. Overall it’s a nice hostel but I’d definitely stay elsewhere if I return. Save your money and book an airb&b!
    Australia, Female, 25-30
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  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Air Conditioning
  • Bicycle Parking
  • Breakfast Not Included
  • Common Room
  • Fridge/Freezer
  • Hair Dryers For Hire
  • Hot Showers
  • Key Card Access
  • Reading Light
  • Utensils
  • Housekeeping
  • Internet Access
  • Reception (limited hours)
  • Tours/Travel Desk