Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Cancellation policy: At least 7 days advance notice for free cancellation.

Additional Terms and Conditions

1. Check in from 15:00 to 22:00. Arrival after hour please make advance notice with flight number for hostel to arrange staff waiting.

2. Check out until 11:00.

3. Balance payment upon arrival by cash or extra 2.5% fee with debit/credit card

4. After 22:00 guests can only access front entrance by keycards

5. No Smoking. Smoking area is provided in the first floor garden.

6. Reception working hours 08:00-22:00.

Additional Info:

Please confirm your booking 1 week pior to arrival by make 50% deposit to paypal:

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

Baan Heart Thai is a Family-run hostel. Place to relax and have a quality of sleep.
Enjoy your chill time in our library with selected books or do meditation/yoga on our top floor.
Let's experience the slow-life city "Chiang Mai" at Baan Heart Thai Hostel.
***Not a party hostel, if you are looking for party vibes/atmospheres this might not be the place for you***
***No elevator
***We have an Asian-preference mattress which maybe a bit hard for some Western guests.
- Pod style bunk with 3 feet mattress in Female and Mixed dorm room (3rd floor)
- Pod style queen size bed with 5 feet mattresses in Mixed dorm room (4th floor)
Each equipped with fordable desk, power sockets and personal reading light.

Shared bathrooms with 24hr-hot shower.
A/C in every dorm and free WiFi throughout the entire building.

We have bike/motorbike parking spots available.
Free bicycles for borrow (limited amount of bicycles/first-come-first-serve). View House Rules

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Reviews & Ratings

  • Value For Money 9.5

  • Security 10.0

  • Location 9.6

  • Staff 9.6

  • Atmosphere 8.5

  • Cleanliness 9.7

  • Facilities 9.6

Latest Reviews

  • 10.0


    02 Dec 2019
    Amazing hostel! Very nice vibes, great staff, great people, nice and relaxing space! All very calm and relaxing. I would definitely go again .
    Greece, Female, 25-30
  • 10.0


    18 Nov 2019
    Excellent stay. Highly recommended for those who are seeking a peaceful, warm and clean experience.
    Singapore, Male, 25-30
  • 10.0


    11 Nov 2019
    This hostel has a great vibe, amazing staff that will help you with anything you need, awesome storage, large clean bathrooms with shampoo/body wash, and at a walking distance from the old town and the river for the lantern festival. The front door and bedroom are locked with your keycard and you have separate locks for in-room storage. Laundry across the street for 40 bhat per/kg. This place felt very homey and we met some wonderful people! I highly recommend!! 💓
    USA, Female, 25-30
  • 10.0


    08 Oct 2019
    Baan Heart Thai has been my favorite hostel in Thailand so far. It’s stylish, super clean and comfortable. Beds all have a curtain, light, power plug, table and clothes hanger. The bathroom is spotless, light and airy. There is a place to hang laundry, and free coffee and tea are provided. It’s right on the edge of old town and 2 mins walk from the airport bus stop. Highly recommend it!
    Australia, Female, 41+
  • 10.0


    27 Jul 2019
    I had a great stay. The staff was very accommodating! They stayed up late for me since my flight arrived after 10pm, they helped me book the cheapest tour to Chiang Rai, they let me use the bikes, and they let me leave my bag in the hostel after I checked out and even let me take a shower before my evening flight. This hostel is not social at all, but it was perfect because about 10 steps away is a very social hostel so I hung out there to meet friends. 10/10 recommend.
    USA, Female, 18-24
  • 10.0


    20 Jul 2019
    Fantastic value for money! Walking distance to the Old City, Weekend Markets,& multiple bar/restaurant area's. Annie & staff were extremely helpful & friendly! Went out of their way to ensure we had a great stay, from providing food/activity recommendations to lending us ponchos/umbrellas for rainy days. When we had early excursions booked, a to-go breakfast was packed and waiting for us. The place is spotlessly clean. A cooler for drinking water provided 24/7. Thank you for a wonderful stay!
    Ireland, Couple, 25-30
  • 9.7


    28 Jul 2019
    This was my second stay at Baan Heart and it was still as great as the first time I stayed. Nice clean comfortable quiet hostel in the heart of Chiang Mai, would definitely stay a third time.
    Scotland, Female, 25-30
  • 8.6


    26 Oct 2019
    It’s a nice, clean, quiet hostel. There is not a lot of ambience and it isn’t a good place to meet new people. If you are looking for a place to sleep with a lot of privacy this is the perfect place for that.
    USA, Female, 18-24
  • 8.0


    19 Jan 2020
    Nice clean place. Nazi like rules though. Staff were kind. But the signs everywhere noting extreme punishments for not following the rules like 1000 baht fine for bringing in food to the hostel was unwelcoming to say the least. The first thing you see when you’re checking in is a list of transgressions and the fines associated with them. Instead of making you feel at home this place makes you feel like you’re staying at a clean freaks guest house where if you make one wrong move you’ll be fined.
    Canada, Male, 25-30
  • 7.7

    Very Good

    02 Dec 2019
    Our stay was okay. The rooms are clean for the most part but very cramped. The bathrooms were very basic and not overly clean. Atmosphere was lacking, in part due to the strict rules you’re made to read through when you first arrived. We’re used to rules at hostels but not having them thrust upon you with warnings of huge fines if broken. We rented bikes for the day, which was good. Overall it’s a nice hostel but I’d definitely stay elsewhere if I return. Save your money and book an airb&b!
    Australia, Female, 25-30
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  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Air Conditioning
  • Bicycle Parking
  • Breakfast Not Included
  • Common Room
  • Fridge/Freezer
  • Hair Dryers For Hire
  • Hot Showers
  • Key Card Access
  • Reading Light
  • Utensils
  • Housekeeping
  • Internet Access
  • Reception (limited hours)
  • Tours/Travel Desk