Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Cancellation policy: At least 7 days advance notice for free cancellation.

Additional Terms and Conditions

1. Check in from 15:00 to 22:00. Arrival after hour please make advance notice with flight number for hostel to arrange staff waiting.

2. Check out until 11:00.

3. Balance payment upon arrival by cash or extra 2.5% fee with debit/credit card

4. After 22:00 guests can only access front entrance by keycards

5. No Smoking. Smoking area is provided in the first floor garden.

6. Reception working hours 08:00-22:00.

Additional Info:

Please confirm your booking 1 week pior to arrival by make 50% deposit to paypal:

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

Baan Heart Thai is a Family-run hostel. Place to relax and have a quality of sleep.
Enjoy your chill time in our library with selected books or do meditation/yoga on our top floor.
Let's experience the slow-life city "Chiang Mai" at Baan Heart Thai Hostel.
***Not a party hostel, if you are looking for party vibes/atmospheres this might not be the place for you***
***No elevator
***We have an Asian-preference mattress which maybe a bit hard for some Western guests.
- Pod style bunk with 3 feet mattress in Female and Mixed dorm room (3rd floor)
- Pod style queen size bed with 5 feet mattresses in Mixed dorm room (4th floor)
Each equipped with fordable desk, power sockets and personal reading light.

Shared bathrooms with 24hr-hot shower.
A/C in every dorm and free WiFi throughout the entire building.

We have bike/motorbike parking spots available.
Free bicycles for borrow (limited amount of bicycles/first-come-first-serve). View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.7

  • Security 9.9

  • Location 9.7

  • Staff 9.7

  • Atmosphere 8.7

  • Cleanliness 9.8

  • Facilities 9.5

Latest Reviews

  • 10.0


    26 Apr 2019
    Excellent hostel in an amazing city! The staff was very helpful, the place was clean and I loved my bunk bed spot- so cozy!! Yes, the mattresses in Thailand tend to be very firm for American standards but that being said, my bed had a locker storage cabinet above my pillow, a plug outlet, light and curtain. It was like I had my own room. It’s within walking distance of the old city and there’s loads of info for tours. Try to book when you arrive- it’s cheaper! Thanks Baan Heart Thai!
    USA, Female, 25-30
  • 10.0


    02 Apr 2019
    Everyone at Baan Heart Thai is absolutely amazing. The facility is spotless. It’s reasonably priced and I love the pod idea with a double bed, makes you feel like you almost have your own private room. I originally booked for 4 nights and I extended 3 more nights. I highly recommend. It is also so convenient to everything in the old city.
    USA, Female, 31-40
  • 10.0


    09 Feb 2019
    Loved the hostel, met some increadible people there! Total chill vibe (not the place if you want to party), awesome staff and clean facilities. They also have bikes to borrow for free and organized a visit to the Sunday market and to a drag queen show which was super fun!
    Brazil, Female, 25-30
  • 10.0


    29 Jan 2019
    Has everything a hostel needs. Place to interact with others, quiet library for reading, place to just chill at the top floor. Extremely clean facilities. Casey is amazing. She knows what everyone is doing in the day and always welcome us back with a smile, asking how was our day. A lot of effort put in to ensure we get a variety of breakfast every morning and she even brought us out personally for pad thai and fish spa during my stay there. Overall, an amazing stay and experience.
    Singapore, Male, 18-24
  • 10.0


    19 Jan 2019
    I had a wonderful stay at Baan Heart! The hostel is beautiful and impeccably clean. I felt very welcomed by the staff and the other guests were super friendly as well. My bed was a little haven in Chiang Mai - very comfortable with all the amenities I didn’t even know I needed (even a little pull out desk!). The breakfast was delicious and varied each day! Thanks for being a wonderful home for the last week.
    USA, Female, 31-40
  • 9.7


    23 Apr 2019
    Possivelmente o hostel mais limpo e organizado que já me hospedei. Nada a reclamar! Além disso o atendimento foi ótimo, staff solícito, sempre sorridente. Ajudaram bastante com definições de passeio, dúvidas na cidade, etc. O café da manhã também é muito bom!
    Brazil, Male, 25-30
  • 9.7


    22 Apr 2019
    - The hostel y super clean - Nice breakfast - SUPER nice and helpful staff!!!! :)
    Mexico, Female, 31-40
  • 9.4


    03 May 2019
    Beautiful hostel in a great location, I stayed in two different rooms and both were really comfortable and clean. Facilities were good, nice bathrooms and a kitchen area downstairs. Staff were friendly and helpful, and the free breakfast was good. Very quiet atmosphere but definitely an amazing place to get a good night’s sleep right by Chiang Mai old town.
    Scotland, Female, 25-30
  • 9.1


    13 Apr 2019
    I only stayed here a night but great location, massive lockers both inbuilt into your bed and in the room, towels and water refills included. Relatively quiet in the evening but the staff make effort to give you recommendations and the night after I checked out they held a bbq so I’m sure I would have seen a different side to the hostel.
    England, Female, 18-24
  • 8.9


    29 May 2019
    Baan Heart Thai is clean and secure. After taking a shower I decided to extend my booking. Breakfast is available for 80 baht and it includes eggs, cereal, yogurt, toast, ham, fruit, and juice. The beds are firm, and the lockers and desks nested in the bed were nice. Furthermore there’s a nice library for borrowing books.
    USA, Female, 25-30
Read all reviews


  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Air Conditioning
  • Bicycle Parking
  • Breakfast Not Included
  • Common Room
  • Fridge/Freezer
  • Hair Dryers For Hire
  • Hot Showers
  • Key Card Access
  • Reading Light
  • Utensils
  • Housekeeping
  • Internet Access
  • Reception (limited hours)
  • Tours/Travel Desk