Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Cancellation policy: At least 7 days advance notice for free cancellation.

Additional Terms and Conditions

1. Check in from 15:00 to 22:00. Arrival after hour please make advance notice with flight number for hostel to arrange staff waiting.

2. Check out until 11:00.

3. Balance payment upon arrival by cash or extra 2.5% fee with debit/credit card

4. After 22:00 guests can only access front entrance by keycards

5. No Smoking. Smoking area is provided in the first floor garden.

6. Reception working hours 08:00-22:00.

Additional Info:

Please confirm your booking 1 week pior to arrival by make 50% deposit to paypal:

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

Baan Heart Thai is a Family-run hostel. Place to relax and have a quality of sleep.
Enjoy your chill time in our library with selected books or do meditation/yoga on our top floor.
Let's experience the slow-life city "Chiang Mai" at Baan Heart Thai Hostel.
***Not a party hostel, if you are looking for party vibes/atmospheres this might not be the place for you***
***No elevator
***We have an Asian-preference mattress which maybe a bit hard for some Western guests.
- Pod style bunk with 3 feet mattress in Female and Mixed dorm room (3rd floor)
- Pod style queen size bed with 5 feet mattresses in Mixed dorm room (4th floor)
Each equipped with fordable desk, power sockets and personal reading light.

Shared bathrooms with 24hr-hot shower.
A/C in every dorm and free WiFi throughout the entire building.

Free basic breakfast 8-10AM.
We have bike/motorbike parking spots available.
Free bicycles for borrow (limited amount of bicycles/first-come-first-serve). View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.7

  • Security 9.8

  • Location 9.8

  • Staff 9.8

  • Atmosphere 9.0

  • Cleanliness 9.8

  • Facilities 9.6

Latest Reviews

  • 10.0


    02 Apr 2019
    Everyone at Baan Heart Thai is absolutely amazing. The facility is spotless. It’s reasonably priced and I love the pod idea with a double bed, makes you feel like you almost have your own private room. I originally booked for 4 nights and I extended 3 more nights. I highly recommend. It is also so convenient to everything in the old city.
    USA, Female, 31-40
  • 10.0


    09 Feb 2019
    Loved the hostel, met some increadible people there! Total chill vibe (not the place if you want to party), awesome staff and clean facilities. They also have bikes to borrow for free and organized a visit to the Sunday market and to a drag queen show which was super fun!
    Brazil, Female, 25-30
  • 10.0


    29 Jan 2019
    Has everything a hostel needs. Place to interact with others, quiet library for reading, place to just chill at the top floor. Extremely clean facilities. Casey is amazing. She knows what everyone is doing in the day and always welcome us back with a smile, asking how was our day. A lot of effort put in to ensure we get a variety of breakfast every morning and she even brought us out personally for pad thai and fish spa during my stay there. Overall, an amazing stay and experience.
    Singapore, Male, 18-24
  • 10.0


    19 Jan 2019
    I had a wonderful stay at Baan Heart! The hostel is beautiful and impeccably clean. I felt very welcomed by the staff and the other guests were super friendly as well. My bed was a little haven in Chiang Mai - very comfortable with all the amenities I didn’t even know I needed (even a little pull out desk!). The breakfast was delicious and varied each day! Thanks for being a wonderful home for the last week.
    USA, Female, 31-40
  • 10.0


    15 Jan 2019
    What all hostels should be like
    USA, Male, 41+
  • 10.0


    03 Jan 2019
    I was looking for a quiet place to rest for a couple of nights before I began my Yoga teacher training and this was the perfect choice. The staff was so friendly, the library was awesome, the beds were comfy, everything was clean and my favorite part was the delicious breakfast they provided! Highly recommend.
    USA, Female, 25-30
  • 10.0


    26 Dec 2018
    A incredible hostel experience - they have the best staff and extremely nice accommodations. I hope to come back soon!!
    USA, Female, 25-30
  • 10.0


    24 Dec 2018
    Everything about Baan Heart is a 10. It's more like a hotel than a hostel. Sparkling clean, amazing varied breakfast every morning, filtered water for drinking and filling water bottles, towels + linens + shampoo + body wash provided. I felt like I found a family there, and Annie, the owner, is perhaps the kindest person ever. A few of us had to find other places to stay because BH was full, and we kept coming back just to hang out because we loved it so much!! Very safe, perfect location.
    USA, Female, 25-30
  • 9.1


    13 Apr 2019
    I only stayed here a night but great location, massive lockers both inbuilt into your bed and in the room, towels and water refills included. Relatively quiet in the evening but the staff make effort to give you recommendations and the night after I checked out they held a bbq so I’m sure I would have seen a different side to the hostel.
    England, Female, 18-24
  • 9.1


    08 Jan 2019
    Such a cute, clean and modern hostel! Breakfast was lovely and staff were super helpful. Plenty of secure storage and beds were private and comfortable. Not super social but in a good area of town easy to sight see from. The provided shower gel was also super soft and made my skin feel amazing.
    Australia, Female, 18-24
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  • Free Breakfast
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Air Conditioning
  • Bicycle Parking
  • Breakfast Not Included
  • Common Room
  • Fridge/Freezer
  • Hair Dryers For Hire
  • Hot Showers
  • Key Card Access
  • Reading Light
  • Utensils
  • Housekeeping
  • Internet Access
  • Reception (limited hours)
  • Tours/Travel Desk