Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Cancellation policy: At least 7 days advance notice for free cancellation.

Additional Terms and Conditions

1. Check in from 15:00 to 22:00. Arrival after hour please make advance notice with flight number for hostel to arrange staff waiting.

2. Check out until 11:00.

3. Balance payment upon arrival by cash or extra 2.5% fee with debit/credit card

4. After 22:00 guests can only access front entrance by keycards

5. No Smoking. Smoking area is provided in the first floor garden.

6. Reception working hours 08:00-22:00.

Additional Info:

Please confirm your booking 1 week pior to arrival by make 50% deposit to paypal:

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 14 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

Baan Heart Thai is a Family-run hostel. Place to relax and have a quality of sleep.
Enjoy your chill time in our library with selected books or do meditation/yoga on our top floor.
Let's experience the slow-life city "Chiang Mai" at Baan Heart Thai Hostel.
***Not a party hostel, if you are looking for party vibes/atmospheres this might not be the place for you***
***No elevator
***We have an Asian-preference mattress which maybe a bit hard for some Western guests.
- Pod style bunk with 3 feet mattress in Female and Mixed dorm room (3rd floor)
- Pod style queen size bed with 5 feet mattresses in Mixed dorm room (4th floor)
Each equipped with fordable desk, power sockets and personal reading light.

Shared bathrooms with 24hr-hot shower.
A/C in every dorm and free WiFi throughout the entire building.

We have bike/motorbike parking spots available.
Free bicycles for borrow (limited amount of bicycles/first-come-first-serve). View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.6

  • Security 10.0

  • Location 9.8

  • Staff 9.5

  • Atmosphere 7.8

  • Cleanliness 10.0

  • Facilities 9.6

Latest Reviews

  • 10.0


    27 Jul 2019
    I had a great stay. The staff was very accommodating! They stayed up late for me since my flight arrived after 10pm, they helped me book the cheapest tour to Chiang Rai, they let me use the bikes, and they let me leave my bag in the hostel after I checked out and even let me take a shower before my evening flight. This hostel is not social at all, but it was perfect because about 10 steps away is a very social hostel so I hung out there to meet friends. 10/10 recommend.
    USA, Female, 18-24
  • 10.0


    20 Jul 2019
    Fantastic value for money! Walking distance to the Old City, Weekend Markets,& multiple bar/restaurant area's. Annie & staff were extremely helpful & friendly! Went out of their way to ensure we had a great stay, from providing food/activity recommendations to lending us ponchos/umbrellas for rainy days. When we had early excursions booked, a to-go breakfast was packed and waiting for us. The place is spotlessly clean. A cooler for drinking water provided 24/7. Thank you for a wonderful stay!
    Ireland, Couple, 25-30
  • 10.0


    26 Apr 2019
    Excellent hostel in an amazing city! The staff was very helpful, the place was clean and I loved my bunk bed spot- so cozy!! Yes, the mattresses in Thailand tend to be very firm for American standards but that being said, my bed had a locker storage cabinet above my pillow, a plug outlet, light and curtain. It was like I had my own room. It’s within walking distance of the old city and there’s loads of info for tours. Try to book when you arrive- it’s cheaper! Thanks Baan Heart Thai!
    USA, Female, 25-30
  • 9.7


    28 Jul 2019
    This was my second stay at Baan Heart and it was still as great as the first time I stayed. Nice clean comfortable quiet hostel in the heart of Chiang Mai, would definitely stay a third time.
    Scotland, Female, 25-30
  • 9.7


    05 May 2019
    A beautiful and comfortable hostel right next to Chiang Mai’s old city. The hostel is quiet but that’s exactly what I was looking for. The beds are comfortable with privacy curtains, the huge beds in the five bed dorms are particularly nice. Everything was clean and comfortable, with different social areas on each floor to relax in. Staff were friendly and helpful.
    Scotland, Female, 25-30
  • 9.4


    26 Jun 2019
    Nicest hostel I’ve stayed in. The 5 bed dorms have double beds and are like a private pod with a curtain, fold down laptop desk, shelving, lighting etc. AC was very good. The common areas are very nice. The place was hotel standard and facilities were good. It is not a social hostel, and not the best place to stay if you want to meet other travelers. However it is right beside Stamps hostel so you can just go and chill there if you want to meet people.
    Ireland, Male, 18-24
  • 9.4


    22 Jun 2019
    I love this hostel! It is a quiet place, so if you’re looking to definitely meet other travelers you might want to check the places next door. I lucked out on my first stay and met some awesome people in the dorm, but it was much quieter the 2nd time. Staff are so helpful and friendly, everything is really clean, and the AC in the dorms is amazing! Location is perfect to. Would definitely stay again if I return to CM.
    England, Female, 31-40
  • 9.4


    03 May 2019
    Beautiful hostel in a great location, I stayed in two different rooms and both were really comfortable and clean. Facilities were good, nice bathrooms and a kitchen area downstairs. Staff were friendly and helpful, and the free breakfast was good. Very quiet atmosphere but definitely an amazing place to get a good night’s sleep right by Chiang Mai old town.
    Scotland, Female, 25-30
  • 8.9


    29 May 2019
    Baan Heart Thai is clean and secure. After taking a shower I decided to extend my booking. Breakfast is available for 80 baht and it includes eggs, cereal, yogurt, toast, ham, fruit, and juice. The beds are firm, and the lockers and desks nested in the bed were nice. Furthermore there’s a nice library for borrowing books.
    USA, Female, 25-30
  • 6.9


    27 Jun 2019
    This hostel was very clean and quite, which was nice for sleeping. However, there was maybe 5 people staying there and extremely hard to meet people. Definitely do not stay here if you are trying to meet new people. There was also a 65+ year old man staying in our room which was very unusual for hostels. Also, some of the receptionists were helpful, but some had a harder time speaking english and couldn’t help us very much. I would not stay here again.
    USA, Female, 18-24
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  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Air Conditioning
  • Bicycle Parking
  • Breakfast Not Included
  • Common Room
  • Fridge/Freezer
  • Hair Dryers For Hire
  • Hot Showers
  • Key Card Access
  • Reading Light
  • Utensils
  • Housekeeping
  • Internet Access
  • Reception (limited hours)
  • Tours/Travel Desk