Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

- For a full refund, cancellation must be made 48 hours prior to the arrival date.
- Charge the first night when a guest cancels a booking within 48 hours of arrival.
- Do refund via bank transfer or to credit card and refund transaction fees must be paid by customers.
- A deposit can be charged prior to your arrival.
- No refund will be given after arrival should you alter your reserved dates or leave for any reason before your reserved departure date. We offer a free accommodation voucher for canceled nights.
- Group booking requires 10 % deposit (Non-refundable) to confirm a reservation and $200 bond is required for damages and will be refunded upon departure into a nominated bank account provided.
- Full amount of payments must be paid 7 days before the arrival date for group booking.
- We can't accept booking modification 5 days before check-in or after full payment for group booking.

Additional Terms and Conditions

- No Cash payment policy. Please pay by your debit or credit card in principle.
- Our check-in time is between 2 pm and 9 pm, After 9 pm, late check-in must be prearranged before arrival.
- Request your photo ID and $10 for a key deposit on arrival. We will return your key deposit on check-out.
- The parking is first to come first serve basis and need to get the parking pass at the reception.
- We reserve the right to make a charge to the guest’s credit card.
If a booking is made with an invalid credit card, we may cancel your reservation without notice.
- No drugs and alcohol permitted on-site.
- The hostel does not allow the presence of animals.
- Guests responsible for fire alarm activation will be responsible for the fines and fees applied by the local Fire department and services
- In case of violation of the regulations, the hostel reserves the right to remove the guest from the hostel for good - without any refunds given.
- All guests under the age of 18 must be accompanied by a responsible adult who has parental rights and responsibilities for the under 18-year-old guest.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Backpackers Central Hamilton

Book more than 3 days in advance for Free Cancellation.
  • Great Location
  • Helpful Staff
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Property Description

Backpackers Central Hamilton is located in the heart of Hamiltons CBD on the main street. 6 minutes of walking away from Hamilton Transport Centre. Modern, safe (24hr access with electronic swipe key), clean and affordable.

We know backpackers well so have everything they need. High-Speed unlimited WiFi, free big lockers, free car park, well-appointed kitchens, guest laundry, etc. Our backpackers' central team is always ready to provide personalized service should you need anything at all.
Your satisfaction is our goal, Arrive as guests, Leave as friends!

Cancellation must be made a full 48 hours prior to the arrival date.
Charge the first night when a guest cancel a booking within 48 hours of arrival

Please note that parking is a first come first serve basis.

No refund will be given after arrival should you alter your reserved dates or leave for any reason before your reserved departure date. We offer a free accommodation voucher for cancelled nights.
Group booking requires 10 % deposit (Non-refundable) to confirm a reservation
Full amount payments are needed 7 days before the arrival dates for group booking
We can't accept booking modification 5 days before check-in or after full payment .
Different terms & conditions may apply on special occasions.

Request $20 or your ID for key deposit when you check-in. We will return your key deposit when you check-out.
The parking is first come first served but there is plenty parking available
We reserve the right to make a charge to the guest’s credit card
No drugs, smoking and alcohol permitted on-site
Some rooms have no windows

Thank you so much. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 5.0

  • Security 6.0

  • Location 7.0

  • Staff 6.0

  • Atmosphere 4.0

  • Cleanliness 3.0

  • Facilities 3.0

Latest Reviews

  • 10.0


    18 Jul 2021
    Loved the staff and a very handy location. Thanks guys
    Cook Islands, Male, 31-40
  • 10.0


    07 Jul 2021
    Good place, the staff was very helpful. It would be great if the guests did their dishes and cleaned up after themselves. Their was a small minority who did not clean up after themselves like at most backpackers. Those people should be given a warning or kicked out. It is not hard to do your own dishes.
    New Zealand, Male, 31-40
  • 7.1

    Very Good

    18 Mar 2021
    Overall I loved being there and enjoyed sharing the dorm room downstairs and creating new friends. The only flaw was man that launfry room be hella outdated, I struggled to figure out how to use the washing machines and the dryers 😂😂😂. Other than that it's pretty cool.
    Samoa, Female, 18-24
  • 6.0


    26 Jun 2020
    The price is unusually high for such a hostel and facilities
    New Zealand, Male, 25-30
  • 5.7


    11 Sep 2022
    The people I met and the staff were nice and it was in a good location but they were the only plus points. The place was pretty grotty with virtually no natural night. The bins in the rooms and toilets never got emptied and there was barely ever any toilet roll as well. Overpriced doe what it was, wouldn't go back
    England, Female, 25-30
  • 4.9


    10 Jul 2020
    It's a bit expensive for what you get. My dorm room was in the basement floor and it got a bit of a prison feel to it. No sunlight and bit dirty. I was in the kitchen just after it had been "cleaned". It definitely hadn't, quite disgusting. Also not any kind of soap or hand towels in the men-women's shared bathrooms. But as a good thing the staff was friendly (if you managed to find any) and the place is safe with automatically locking doors and lockers in rooms. Wouldn't go again though...
    Finland, Female, 18-24
  • 3.4


    15 Jul 2020
    Way overpriced for what you get, this place is one step above a homeless shelter, some guests appear to not be working or traveling and just hang out and watch trashy TV shows all day. Signs up all over the place reminding guests not to take d***s. Glum, gloomy, dirty and depressing. I stayed for two days and got a bad viral infection which was likely because of the poor sanitation. No amenities, nothing to make the the hostel comfortable or fun. I would never stay again!
    USA, Male, 31-40
  • 3.1


    12 Jun 2020
    Overpriced. For the price you pay, you get much better elsewhere.
    Netherlands, Male, 31-40
  • 2.9


    20 Sep 2020
    Plain awful. It’s dark and creepy and before I even walked in to the hostel, some men were whistling and shouting at me from a window. I then walked in and another guy came on to me. I did not feel safe AT ALL, the entrance is through a VERY DARK parking and furthermore, it’s outrageously expensive. I had to the stay for another night in Hamilton and for even less money, I found a decent Airbnb. I’ll never come back.
    France, Female, 25-30
  • 2.0


    07 Dec 2020
    Worst hostel experience of my life. Do not stay here. Hostel has refused to provide us a refund for the horrible stay we experienced. The Hostel is currently filled with emergency housing recipients with no social support workers to help. We could not sleep due to shouting and banging on our walls from drunk and mentally unwell patrons. Staff did not come to address this so we had to leave in order to sleep elsewhere. Hostel has yet to provide any refund or respond to any email or phone calls.
    New Zealand, Couple, 25-30
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  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • Bicycle Parking
  • Book Exchange
  • Ceiling Fan
  • Common Room
  • Dishwasher
  • Dryer
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Key Card Access
  • Outdoor Terrace
  • Parking
  • Security Lockers
  • Self-Catering Facilities
  • Wheelchair Friendly
  • 24 Hour Security
  • Housekeeping
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Tea & Coffee Making Facilities
  • Board Games
  • DVD's
  • PlayStation
  • Wi-Fi