Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 2 days in advance for Free Cancellation.
  • Wonderful Location
  • Brilliant Staff
  • Good Cleanliness
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Property Description

Backpackers HQ, now with SUPER-FAST UNLIMITED WiFi!
We were voted the #1 Hostel in Australia by Hostelworld guests for the month of August 2012.

During 2018, we were mentioned as one of "The 27 best backpacker hostels in Australia".

PLEASE NOTE: We are an international youth hostel. We can only accept guests with a valid international passport and do not accept guests over the age of 35 in dorm rooms. Unfortunately we have no facilities for guests under the age of 18 years.

•When booking online, please be aware you are booking a bed not a room.
•Please also be aware that multiple guests booking on the one booking may not be staying in the same room.

Backpackers HQ is newly renovated and positioned right in the heart of Sydney's vibrant King's Cross. We're set on tree-lined, cosmopolitan Victoria Street among the cafes and restaurants. We have great views of the CBD and are an easy walk to the city centre.

Our hostel feels like a home away from home. It's clean, secure, comfortable and stylish. Our amazing courtyard, relaxing garden areas and fully equipped stainless steel kitchen are the best in the Cross.

Our free SUPER FAST UNLIMITED WiFi will keep you in touch with your family and friends back home, while our amazing breakfast will keep you full all day. The free breakfast includes the choice of cereals with milk, toast and a large selection of spreads as well as fresh seasonal fruit and teas and coffee served in our atrium courtyard.

Our great location, atmosphere and level of comfort guarantee you a fun, exciting and adventure-filled time in Sydney. So whether you're here to work or play, we offer a quiet, friendly hostel with exciting Sydney at your doorstep.

Our freebies include free use of our exciting new giant chess set, free use of the personal security lockers in each room (large enough for your backpack), free linen and blanket hire.

You can relax any time in our huge, 24 hr TV lounge/library area, complete with cable TV.

We also offer guest laundry, free assistance with job searches and practical advice as well as free maps, tourist info and a great free city walking tour. View House Rules

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Reviews & Ratings

  • Value For Money 7.2

  • Security 8.1

  • Location 8.8

  • Staff 7.6

  • Atmosphere 7.0

  • Cleanliness 6.6

  • Facilities 7.4

Latest Reviews

  • 10.0


    16 Feb 2020
    Good hostel would recommend
    England, Male, 18-24
  • 10.0


    16 Feb 2020
    Would highly recommend, one of my 2 favourite hostels in Australia, the other was in Byron Bay. Clean and close to everything.
    Belgium, Female, 25-30
  • 10.0


    12 Feb 2020
    Booked 1 night and end up staying for 10 lol. Is a nice, clean hostel close to the city and beach
    Canada, Male, 18-24
  • 9.7


    11 Feb 2020
    Meet a great group of people here and was a lot of fun. Low key hostel but good location and well set out.
    England, Female, 25-30
  • 9.7


    11 Feb 2020
    Super hostel, helpful staff and friendly group. Would recommend
    England, Male, 25-30
  • 9.4


    09 Mar 2020
    Welcoming atmosphere and friendly
    Singapore, Female, 25-30
  • 9.4


    08 Mar 2020
    Would recommend as a good value for money hostel.
    England, Male, 25-30
  • 4.0


    08 Feb 2020
    I had to buy a fan to sleep, because the room was too smelly and hot. At 21.45 they close the common areas and expulse all people from there, I had to finish my dinner in the street. The staff is not friendly.
    Argentina, Male, 25-30
  • 3.4


    03 Mar 2020
    Probably the worst hostel I’ve ever stayed in. DO NOT STAY HERE! Don’t be fooled by the cheap price per night the deposit is high and they charge almost 5% for paying by card. Staff is rude, the rooms are stuffy and uncomfortably hot at night, and they don’t clean the rooms. Housekeeping would come in each morning and change out the bag in the trash bin but that’s it. The pillows smell like old sweat, and the room showers look like they haven’t been cleaned in years. Good location.
    USA, Female, 25-30
  • 2.9


    13 Feb 2020
    DO NOT STAY HERE! They ask for a $40 cash deposit. The hostel it is very unkempt and unwelcoming. The lowest point of our stay was having our dinner stolen from the kitchen, staff couldn’t have been more uninterested and unhelpful. The atmosphere in the hostel was dire, most of the guests are long stay and unless you’re in the crowd there’s no socialising. The staff are part of this crowd making for a very uncomfortable experience. Location is ok but that’s all. Extremely disappointed.
    England, Female, 25-30
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  • Free Breakfast
  • Free City Maps
  • Free WiFi
  • Linen Included
  • Book Exchange
  • Cable TV
  • Security Lockers
  • Self-Catering Facilities
  • Laundry Facilities
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Vending Machines