Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

cancellation free of charge till 24 hours before check in

Additional Terms and Conditions

brakefast inclusive
jacussi included

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Backpackers and Travellers

Book more than 14 days in advance for Free Cancellation.
  • Wonderful Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

We are a family-run hostel, In the property there are three bathrooms, a fully equipped kitchen, dining area, an automatic washing machine, very comfortable sofas and a beautiful TV-lounge area. For a small extra fee you can buy breakfast and/or lunch.

Backpackers and travellers is located in a very quiet area of the city, close to Neiva's airport and to the city exit to get to Tatacoa's desert.
In the surroundings you will find several markets and a restaurant area with very varied and interesting offers.
We are also providers of the 'Tatacoa's desert Tour', a great experience where you can see the desert as no one else can show it to you, and you can also meet local people and taste local products. Our goal is to provide you with a nice, quiet place to chill and relax, you can make your home base while you visit the desert and other wonderful sites that this region has to offer.

We offer comfortable private and mixed rooms with individual beds, shared bathroom and fans in every room.

Backpackers and Travellers Conditions and Policies:

Cancellation policy: 24h before arrival.

Check in from anytime
Check out before 10:00.

Payment upon arrival by cash. and credit card
Taxes included.
Breakfast included

Reception opens 24 hours.
No curfew.
The maximum period stay is 30 days. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.0

  • Security 9.4

  • Location 8.1

  • Staff 9.6

  • Atmosphere 8.5

  • Cleanliness 9.0

  • Facilities 8.9

Latest Reviews

  • 10.0


    12 Nov 2019
    This hostel has really stood out as one of my favourites on my trip around SA. The desert tour was amazing, and I've never felt as welcomed by the staff as I did here. When we couldn't do the tour on my first day due to rain, we were taken to some hot springs instead and had an amazing time, and throughout my stay the staff always went the extra mile to ensure I had the best time possible. I can't stress enough how friendly they are here - definitely stay!!!
    England, Male, 25-30
  • 10.0


    12 Aug 2019
    I’ve never felt more welcome in a hostel. The owners are so friendly and welcoming. The hostel is clean, provides free breakfast and is close to some shops and a place to grab some cheap drinks. The fan is also sufficient to give you some cool air and sleep in the heat. The desert tour is also fantastic!
    USA, Male, 25-30
  • 9.4


    11 Jan 2020
    My GF and I stayed there for two nights. The owners were so friendly!!! They helped us with our trips and bus tickets, so we could have asked them everything! Great service! We had a private room just for the two of us and it was fine. I would have wished to have an AC in the room because it was extremely hot during the night. Except this, everything was fine. I would go again!
    Switzerland, Couple, 18-24
  • 9.1


    20 Dec 2019
    We had a two night stay here in a twin room with shared bath. Room was a good size, clean but basic and could do with a small bedside table. Bathroom was clean and shower good. Included breakfast was OK. We also organised our tour to the Tatacoa desert with them, which we enjoyed - note it is a long day, take plenty of water and some snacks.
    New Zealand, Male, 41+
  • 9.1


    30 Aug 2019
    The Hostel itself is simple, has everything that’s needed & overall is quite clean. What makes it special is the super nice staff & the amazing day tour into Tatacoa Desert. Tito guided us through both deserts and had a great knowledge about everything there that he shared with us. Furthermore we had a delicious lunch from an indigenous family, he brought us to a nice swimming pool to relax in the afternoon and also took us to the observatory. For sure far better than any other tour there!
    Germany, Couple, 18-24
  • 8.9


    21 Jan 2020
    Decided to stay at this hostel as it was only one of two options in Neiva. Travelled with a group of four people and had a very late check in as our six hr bus ride turned into nine hrs. We didn’t even step in the door before we were greeted in the most welcoming manner. The owner could tell we were tired from our trip and checked us in quickly and efficiently. They provided the friendliest of services and made sure we had what we needed to be comfortable. Everything clean, I would recommend.
    USA, Female, 25-30
  • 8.9


    20 Jan 2020
    Good place to help you get to the desert, the couple that run the hostel are super helpful and because they run tours from the hostel it's a good place to meet people if you don't want to stay in the desert itself
    England, Male, 25-30
  • 8.9


    17 Dec 2019
    Fabian, Anna Marie & Dennis are amazing hosts. The personalised desert tour is a must.
    England, All Female Group, 25-30
  • 8.9


    08 Oct 2019
    This simple hostel offers a warm and friendly atmosphere and is a great place from which to explore the desert. The owner, is an absolutely lovely guy and his Tatacoa tour was AMAZING. He pulls out all the stops to make sure you have an unforgettable time, plus he works closely with the local community - worth every penny! I would definitely recommend this hostel.
    England, Female, 18-24
  • 8.6


    08 Feb 2020
    Great staff! Tito is the best! :) I arrived super late and he cheered me up after a lot of hours in bus! Also he was willing to help me out with everything. The tour to the desert they organize was an awesome experience. If you want to get an insight of people’s life and the nature in Tatacoa, choose this hostel and book this trip :)
    Germany, Female, 25-30
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  • Free Breakfast
  • Free Internet Access
  • Free WiFi
  • Towels Included
  • Cable TV
  • Common Room
  • Cooker
  • Dryer
  • Fridge/Freezer
  • Hot Tub
  • Microwave
  • Outdoor Terrace
  • Safe Deposit Box
  • Security Lockers
  • Utensils
  • Washing Machine
  • 24 Hour Reception
  • 24 Hour Security
  • Express check-in / out
  • Housekeeping
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Tours/Travel Desk
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Restaurant
  • Wi-Fi