Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 3 days in advance for Free Cancellation.
  • Nice Location
  • Superb Staff
  • Awesome Cleanliness
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Property Description

At Balea Hostel we care about your safety and that is why we follow all the protocols of action regarding the Covid-19. We have disinfectant gels and an infrared thermometer.

Welcome to our cozy hostel in the city of San Sebastián. A comfortable space where travelers, pilgrims, globetrotters and adventurers will find rest and comfort. Ideal for relaxing and sharing adventures while cooking or having a coffee with other travelers after a day of visiting San Sebastián and its surroundings.

Balea Hostel is located in Loiola, 20 minutes walking to the city centre and its beautiful beaches. It is a peaceful area near the river and the mountains where you can find restaurants, bakeries and supermarkets. Excellent access to the city centre by bus and train.

We have three mixed dorms with shared bathroom. All beds have sheets included, individual light , plug and locker. Ideal for meeting people or for groups. In addition, we have several common areas where the guests and travellers can get together and exchange past experiences and future plans. View House Rules

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Reviews & Ratings

  • Value For Money 6.9

  • Security 7.8

  • Location 6.2

  • Staff 9.3

  • Atmosphere 7.7

  • Cleanliness 7.2

  • Facilities 7.3

Latest Reviews

  • 9.4


    17 Aug 2022
    The hostel and staff were great. The staff were friendly and helpful and the hostel was everything we needed in a hostel. The only slight issue was the location, it is out on the edge of town but serviced well by a local bus route. The location was quiet so good if you want to get away from the hustle and bustle of the town.
    England, Female, 41+
  • 9.1


    26 Aug 2022
    Had a great stay! Our private room was very spacious and comfortable, and the bathroom was huge as well! Staff was amazing and so attentive
    Canada, Female, 25-30
  • 8.9


    01 Aug 2022
    Nice hostel, very clean and the staff were friendly and proactive. Quite far from the centre, with not much nearby, but right next to a convenient bus stop.
    England, Female, 18-24
  • 8.3


    15 Aug 2022
    The hostel is outside of the city center by a river. Beautiful calm location close to the Euskotren metro which will take you to city center in few minutes. Very nice staff. They had ac units and fans to cool down the dorms which was nice as it was really hot. Cleanliness of the bathrooms and locker drawers under the beds could be improved.
    Finland, Male, 41+
  • 7.7

    Very Good

    06 Aug 2022
    Good but a bit out of town and not the cheapest. San Sebastian is amazing and this hostel is good for exploring it from.
    England, Male, 18-24
  • 7.1

    Very Good

    27 Jul 2022
    Good value, chill people, just dirty.
    USA, Male, 18-24
  • 4.9


    27 Jul 2022
    No air conditioning, quite dirty, a lot of flies. Miles away from the beach and town. This is not reflected in the price either- expensive for what it is. Nice staff was the main benefit.
    England, Female, 18-24
  • 2.9


    26 Jul 2022
    Rooms are dirty and unbelievably hot. Almost unable to sleep because it’s so warm with no ac and no fans. Needs some big improvements
    New Zealand, Male, 18-24
  • 2.9


    21 Jul 2022
    1. The whole hostel is pretty dirty, sheets and mattresses were dirty, bathroom smelled horrible most of the times 2. The kitchen was basically falling apart and crooked 3. No safety at the hostel itself, all doors were open and everybody could enter, the doors from the dorm were also open all night 4. Super warm, unable to sleep because we were sweating all night, 10 ppl in a super small dorm without air conditioning 5. Price increase without any notice (at least 30€ pro person)
    Luxembourg, Female, 18-24
  • 2.0


    08 Aug 2022
    Truly awful hostel! From beginning to this place was a total disappointment. It started with the location being a sewage plant almost an hours walk from the city center. Luckily some locals walking they’re dog helped me find the place. When I asked if anyone had made the same mistake the response was a giggle ‘yeah, it happens all the time, the geo-location is wrong on the website. It also should be noted that according to Google maps, balea hostel is a 32min walk to the town center and a 38min walk to the beach, NOT the 20min walk as advertised. The hostel itself had a real damp problem. The only solution I could see were a few portable de-humidifier which judging by the mould starting to form in the bathroom and back wall weren’t up to scratch. And then there’s the heat, oh my god! The whole dorm had to get up once a hour to put cold water on themselves and go outside where it was about 10 degrees cooler. The extremely hot, stagnant, dank, mosquito infested air made for one of the worst sleep I’ve ever had in my life and wishing I’d stayed at the sewage plant. Also the rooms were jam packed and the luggage storage wasn’t big enough to fit a backpack so everyone’s s*** was all over the place. I should say that the girl living/working there was lovely and accommodating, however I’d still have to give low marks for staff as as can been seen from the comments these issues have been raised many times before and nothing has been done. At over €40 a night this the most I’ve ever paid for a hostel and by for the worst! I wouldn’t stay there again if they payed me €40!
    Australia, Female, 31-40
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  • Free City Maps
  • Free WiFi
  • Linen Included
  • Book Exchange
  • Breakfast Not Included
  • Common Room
  • Cooker
  • Dryer
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Microwave
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • Washing Machine
  • Wheelchair Friendly
  • 24 Hour Security
  • Housekeeping
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Towels for hire
Food & Drink
  • Cafe
  • Foosball
  • Wi-Fi