Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 2 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Any cancellation made more than 28 days prior to the arrival date will incur a booking charge of 10% of the total booking value. This charge will be deducted from the monies received and the remaining balance will be refunded within 28 days.

No refunds will be due for cancellations made within 28 days of the arrival date.

No cancellations or changes will be accepted by telephone.

Additional Terms and Conditions

Please make sure all group members are made aware and we will require you to sign the below form.

Smoking is strictly prohibited anywhere in the buildings (except for the smoking room). Fine: CHF 200.-

Please keep the noise down in rooms and hallways to respect other guests, especially after 10 pm.

Check-out time is 10am. All rooms are to be left in decent condition, with all rubbish inside the bins and sheets brought to reception. Late check-outs will be charged a penalty fee of CHF 10.- per hour per person.

In the event of a fire alarm, alert everyone to evacuate the building and assemble at the assembly point, indicated on the fire escape plan in each room.

In case of failure to comply with the house rules, management reserves the right to evict a group member or the entire group (without refund of any remaining nights on the booking) or to charge a fine after prior warning. The instructions of the staff are to be followed at all times. For violations of house rules or staff instructions you will be charged between CHF 50.- and CHF 200.-

Please note that the group leader will be held responsible for any damages/ breakages caused by any member(s) of the group.

A cleaning fee of CHF 50 will be charged for any soiled mattresses/ rooms.

The following group types are not accepted by this hostel: Junior / Primary School, Business Trip If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Additional Info:

When booking for more than 9 persons, different policies and additional supplements may apply

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 2 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

Come to Balmers and stay in the oldest private hostel in Switzerland! Our hostel is situated in three traditional Swiss wooden chalets that surround a courtyard, terras and garden. The look and feel of our accommodation can best be described as playful, comfy and unique.

We cater to active travellers that come to Interlaken to explore the Alps. After a day in the mountains, come home to our hostel where you can clean the equipment and store it away safely. In the guest kitchen, you’ll find all the amenities needed to cook yourself a nutritious meal. No need to plan your meals ahead, as the supermarket is just 2min walk away and open 365days a year.

After food, it's time to relax! Treat your sore muscles in our outside jacuzzi that's free for guests to use. You can stream your favourite movie in our cosy TV room or get comfortable in front of the fireplace. Other popular spots in the hostel are the music room, equipped with two pianos and a guitar, and the hammock/meditation/yoga room.

Known as the adventure capital of Europe, Interlaken is the perfect destination for enthusiasts of the outdoors. Prepare to be awed when you start to explore the stunning Swiss Alps that rise up behind Interlaken. Mönch, Eiger, and Jungfrau are among the most well-known peaks in the area, all summits around 4000m. Surrounding these peaks lies a rugged landscape with alpine tundra, glaciers, canyons, forest, waterfalls and glacial lakes.

Our reception staff know all the great hikes, bike trails and sightseeing spots in the region. Talk to them if you want help with planning next day’s adventure or if you want more info on the activities such as paragliding, skydiving, rafting and canyoning.

Please note this Hostel is not a family-friendly hostel. View House Rules

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Reviews & Ratings

  • Value For Money 9.5

  • Security 9.1

  • Location 9.3

  • Staff 9.3

  • Atmosphere 9.6

  • Cleanliness 9.3

  • Facilities 9.2


Latest Reviews

  • 10.0

    Superb

    22 Sep 2021
    So much communal space
    Chad, Male, 25-30
  • 10.0

    Superb

    18 Sep 2021
    Great place! Full of character and fun. Can't beat the view and the good vibes
    USA, Male, 31-40
  • 10.0

    Superb

    10 Sep 2021
    We had a great stay at Balmers! This is THE place to stay if you are planning to visit Interlaken (which you should!!!). The staff were so knowledgeable about the area and had incredible suggestions. The guest kitchen was great to cook meals, although could've used more kitchen appliances. We also loved all the space to hang out and socialize with others at the hostel. The room was nice and cozy, it stayed pretty warm in the room, but there was also a fan to help. Overall, definitely recommend!
    USA, Couple, 25-30
  • 9.7

    Superb

    08 Oct 2021
    Fantastic place. Extremely unique, and a really cool environment for young travelers from all over.
    USA, Male, 18-24
  • 9.1

    Superb

    08 Oct 2021
    Everything was awesome except for the hat water In one of the satellite buildings, but it was understandable and the front desk was able to help.
    USA, Male, 18-24
  • 9.1

    Superb

    24 Sep 2021
    Balmer’s holds a special place in my heart…great staff/family owned business and a place filled with history! The girls in my room were also solo travelers and have become dear friends I will plan to visit in the near future. Location is a 1 minute walk to Coop and a 20 min walk to Harder Kulm. I suggest to bring a backpack lock if you plan to leave your backpack in the holding room before check-in
    USA, Female, 18-24
  • 9.1

    Superb

    18 Sep 2021
    A decent walk from the train station, but close enough to the nearest bus route. Pleasant stay for a few days. Not a great place to store bags in the rooms themselves, but acceptable overall. Would recommend for the price point.
    USA, Male, 18-24
  • 8.6

    Fabulous

    25 Sep 2021
    No lockers
    Brazil, Male, 31-40
  • 8.6

    Fabulous

    10 Sep 2021
    I loved they set up the place and that kinda makes up for the the things I didn't like about it. 1. It doesn't have lockers! I know Switzerland is pretty safe as the receptionist told me when I asked for a locker but I'm really not afraid of locals stealing my stuff, lockers are a must to store important documents and expensive gear just for the peace of mind. 2. They advertise breakfast option but it's not available, if it's due to covid then at least change the description here for now.
    Pakistan, Male, 31-40
  • 8.0

    Fabulous

    24 Sep 2021
    A lively place for sure. The hostel has the best decor in Switzerland. Feels like ur in ur granny's home. The mattresses in one of the dorm rooms is thin and soft. My bad back and all. Overall a good time, lots of socialization.
    USA, Male, 41+
Read all reviews

Facilities

Free
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
General
  • Adaptors
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Common Room
  • Cooker
  • Dryer
  • Follows Covid-19 sanitation guidance
  • Fridge/Freezer
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Hot Tub
  • Iron / Ironing Board
  • Key Card Access
  • Microwave
  • Outdoor Swimming Pool
  • Outdoor Terrace
  • Parking
  • Security Lockers
  • Self-Catering Facilities
  • Towels Not Included
  • Utensils
  • Washing Machine
Services
  • ATM
  • Currency Exchange
  • Express check-in / out
  • Fax Service
  • Housekeeping
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Postal Service
  • Reception (limited hours)
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
  • Mini-Supermarket
  • Tea & Coffee Making Facilities
  • Vending Machines
Entertainment
  • Board Games
  • Foosball
  • Games Room
  • Nightclub
  • Pool Table
  • Wi-Fi


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