Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 2 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Any cancellation made more than 28 days prior to the arrival date will incur a booking charge of 10% of the total booking value. This charge will be deducted from the monies received and the remaining balance will be refunded within 28 days.

No refunds will be due for cancellations made within 28 days of the arrival date.

No cancellations or changes will be accepted by telephone.

Additional Terms and Conditions

Please make sure all group members are made aware and we will require you to sign the below form.

Smoking is strictly prohibited anywhere in the buildings (except for the smoking room). Fine: CHF 200.-

Please keep the noise down in rooms and hallways to respect other guests, especially after 10 pm.

Check-out time is 10am. All rooms are to be left in decent condition, with all rubbish inside the bins and sheets brought to reception. Late check-outs will be charged a penalty fee of CHF 10.- per hour per person.

In the event of a fire alarm, alert everyone to evacuate the building and assemble at the assembly point, indicated on the fire escape plan in each room.

In case of failure to comply with the house rules, management reserves the right to evict a group member or the entire group (without refund of any remaining nights on the booking) or to charge a fine after prior warning. The instructions of the staff are to be followed at all times. For violations of house rules or staff instructions you will be charged between CHF 50.- and CHF 200.-

Please note that the group leader will be held responsible for any damages/ breakages caused by any member(s) of the group.

A cleaning fee of CHF 50 will be charged for any soiled mattresses/ rooms.

The following group types are not accepted by this hostel: Junior / Primary School, Business Trip If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Additional Info:

When booking for more than 9 persons, different policies and additional supplements may apply

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Excellent Cleanliness
Read all reviews

Property Description

As the first private hostel in Switzerland we have been leaders in mastering the art of making your time in Interlaken unforgettable. Set in-between two crystal clear blue glacial lakes and at the base of the majestic Jungfrau mountain range, it is hard to beat for a more scenic setting.
With this in mind, Interlaken boasts some of the most adrenaline and scenic adventure activities. In the summer months one can enjoy skydiving, paragliding, canyoning, rafting, bungy out of a gondola and thousands of kilometers of hiking trails (which you can bike too).
In the winter months the area transforms itself to a winter wonderland, with sledding, snowshoeing, skiing, snowboarding, outdoor ice skating and of course skydiving and paragliding too!
When night falls and most activities are over you can enjoy some drinks (and why not some party dancing) in Nightclub/ Bar where you will meet like minded people and boast and share your adventurous days away.
Come and join us and experience what pushing your comfort zone feels like! There is something for everyone to do! All bookings can be made at our reception - don't forget to ask for our package deals!

A continental breakfast is included from 7am to 9.30am
Our delicious breakfast includes a choice of yogurts, breads, jam, butter, fresh oranges, cheese and cucumbers, fruit juices, 3 types of cereals with milk and of course teas and coffees.

Please note this Hostel is not a family friendly Hostel and as such has a no under 18 policy. View House Rules

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Reviews & Ratings

  • Value For Money 9.2

  • Security 8.8

  • Location 9.1

  • Staff 9.5

  • Atmosphere 9.3

  • Cleanliness 8.8

  • Facilities 9.0

Latest Reviews

  • 10.0


    14 Apr 2019
    We LOVED our stay at Balmers! The location was great, the rooms were clean, the atmosphere was very fun, and the staff was amazing! They were extremely kind and helpful and gave great recommendations. There was a full kitchen and most of the guest made their own dinner and the free breakfast was a great way to save some money. Overall, it was a wonderful stay and I would recommend Balmers to all of my friends.
    USA, Mixed Group, 18-24
  • 10.0


    12 Apr 2019
    Balmer’s was great! The staff was so nice and friendly (and willing to help with whatever we needed), the facilities were nice, and they had lots of activities and games. It was a bit annoying how early things closed at the hostel (i.e. hot tub at 8pm, game room at 10pm, etc.) but during the day it was perfect for everything we needed. Great location in the beautiful city of Interlaken!
    USA, Female, 18-24
  • 10.0


    11 Apr 2019
    This was a great hostel. Everyone was really friendly and it was in a great location. The kitchen was stocked well and easy to use. We enjoyed the outdoor giant chess board. WiFi worked well. Good for your money. Free breakfast was also great with pretty decent coffee - definitely a plus in pricey Switzerland.
    USA, Couple, 18-24
  • 10.0


    04 Apr 2019
    Such a beautiful place! Friendly staff! Cozy areas! So clean! And for such an affordable price. Balmers is the best hostel I’ve ever stayed at.
    USA, Female, 18-24
  • 9.7


    16 Apr 2019
    Ashlee was very nice and helpful in reception. The hostel had this very cute log cabin feel - very appropriate for the setting. The common areas and kitchen are superb! 2 minute walk to the grocery store. This hostel is also an easy walk from the train stations. I was a little disappointed that the "free walking tour" never happened. I showed up at the time and place... nothing. Better communication, that is all. Otherwise very enjoyable and highly recommend
    USA, Female, 25-30
  • 9.7


    13 Apr 2019
    I stayed here on my solo trip in Switzerland and I absolutely would stay again. Such a cool hostel with a lot of places to hangout which isn't very common in most hostels. IThe hammock room was super neat, and the staff were very friendly and helped with all my questions about hiking. Staying here is a must!
    USA, Female, 18-24
  • 9.7


    05 Apr 2019
    Loved the staff, especially the bouncers that took care of the club. Would recommend again!!
    USA, Female, 18-24
  • 9.4


    08 Apr 2019
    Really nice place, friendly staff and great location. Would love to come back here!
    Romania, Female, 18-24
  • 8.0


    06 Apr 2019
    The people that work there are so very kind and so very helpful. That made the stay more worth it then anything else.
    USA, Female, 31-40
  • 7.4

    Very Good

    05 Apr 2019
    The hostel was nice, but it had problems. The only outlets in the whole room are on a power strip right next to the door, and there are only five outlets for an 8 bed dorm. Also, there's a club downstairs which plays music so loudly that you can hear it in the bedrooms all night long. Additionally, there are no lockers in the rooms or even in the building - the only ones are outside and you have to pay for them, even if you have your own lock. Staff was nice and beds were comfortable though.
    USA, Female, 18-24
Read all reviews


  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • Adaptors
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Common Room
  • Cooker
  • Dryer
  • Fridge/Freezer
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Hot Tub
  • Iron / Ironing Board
  • Key Card Access
  • Microwave
  • Outdoor Terrace
  • Parking
  • Security Lockers
  • Self-Catering Facilities
  • Washing Machine
  • Currency Exchange
  • Fax Service
  • Internet Access
  • Laundry Facilities
  • Postal Service
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
  • Mini-Supermarket
  • Tea & Coffee Making Facilities
  • Vending Machines
  • Board Games
  • Foosball
  • Games Room
  • Nightclub
  • Pool Table
  • Wi-Fi