Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 2 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Any cancellation made more than 28 days prior to the arrival date will incur a booking charge of 10% of the total booking value. This charge will be deducted from the monies received and the remaining balance will be refunded within 28 days.

No refunds will be due for cancellations made within 28 days of the arrival date.

No cancellations or changes will be accepted by telephone.

Additional Terms and Conditions

Please make sure all group members are made aware and we will require you to sign the below form.

Smoking is strictly prohibited anywhere in the buildings (except for the smoking room). Fine: CHF 200.-

Please keep the noise down in rooms and hallways to respect other guests, especially after 10 pm.

Check-out time is 10am. All rooms are to be left in decent condition, with all rubbish inside the bins and sheets brought to reception. Late check-outs will be charged a penalty fee of CHF 10.- per hour per person.

In the event of a fire alarm, alert everyone to evacuate the building and assemble at the assembly point, indicated on the fire escape plan in each room.

In case of failure to comply with the house rules, management reserves the right to evict a group member or the entire group (without refund of any remaining nights on the booking) or to charge a fine after prior warning. The instructions of the staff are to be followed at all times. For violations of house rules or staff instructions you will be charged between CHF 50.- and CHF 200.-

Please note that the group leader will be held responsible for any damages/ breakages caused by any member(s) of the group.

A cleaning fee of CHF 50 will be charged for any soiled mattresses/ rooms.

The following group types are not accepted by this hostel: Junior / Primary School, Business Trip If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Additional Info:

When booking for more than 9 persons, different policies and additional supplements may apply

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 2 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

Come to Balmers and stay in the oldest private hostel in Switzerland! Our hostel is situated in three traditional Swiss wooden chalets that surround a courtyard, terras and garden. The look and feel of our accommodation can best be described as playful, comfy and unique.

We cater to active travellers that come to Interlaken to explore the Alps. After a day in the mountains, come home to our hostel where you can clean the equipment and store it away safely. In the guest kitchen, you’ll find all the amenities needed to cook yourself a nutritious meal. No need to plan your meals ahead, as the supermarket is just 2min walk away and open 365days a year.

After food, it's time to relax! Treat your sore muscles in our outside jacuzzi that's free for guests to use. You can stream your favourite movie in our cosy TV room or get comfortable in front of the fireplace. Other popular spots in the hostel are the music room, equipped with two pianos and a guitar, and the hammock/meditation/yoga room.

Known as the adventure capital of Europe, Interlaken is the perfect destination for enthusiasts of the outdoors. Prepare to be awed when you start to explore the stunning Swiss Alps that rise up behind Interlaken. Mönch, Eiger, and Jungfrau are among the most well-known peaks in the area, all summits around 4000m. Surrounding these peaks lies a rugged landscape with alpine tundra, glaciers, canyons, forest, waterfalls and glacial lakes.

Our reception staff know all the great hikes, bike trails and sightseeing spots in the region. Talk to them if you want help with planning next day’s adventure or if you want more info on the activities such as paragliding, skydiving, rafting and canyoning.

Please note this Hostel is not a family-friendly hostel. View House Rules

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Reviews & Ratings

  • Value For Money 9.4

  • Security 9.0

  • Location 9.5

  • Staff 9.5

  • Atmosphere 9.6

  • Cleanliness 9.3

  • Facilities 9.2


Latest Reviews

  • 10.0

    Superb

    11 Nov 2021
    I really liked the staff at Balmers. They were very helpful. The kitchen was also clean. Everyone around was very friendly.
    India, Female, 25-30
  • 10.0

    Superb

    11 Nov 2021
    the owner gave us a Swiss cent to bring luck, we had a beautiful day after that, we went to Harder Kulm (hick from back)
    Morocco, Male, 25-30
  • 10.0

    Superb

    29 Oct 2021
    Balmers had a warm and cozy environment! Plenty of room to hang out, and meet new people!! The facilities were very clean and provided plenty. The staff was very welcoming and offered lots of help!! Would definitely recommend a stay at Balmers Hostel!!
    USA, Female, 18-24
  • 10.0

    Superb

    28 Oct 2021
    if you’re staying in interlaken.. STAY IN THIS PLACE! everyone was super sociable, the owner was absolutely fantastic. gave us a shot before us going paragliding. I felt super safe and was able to leave my stuff out without a lock. definitely the place to go!
    USA, Female, 18-24
  • 10.0

    Superb

    26 Oct 2021
    Amazing hostel, so much space and amazingly furnished. Some common rooms felt like a cosy museum. Was a bit quiet due to covid but that wasn't a problem. Will definitely be back if we can!
    New Zealand, Female, 25-30
  • 9.7

    Superb

    29 Oct 2021
    Amazing hostel, freindly staff and very helpful!!! Also the Thai restaurant next door is a bonus 👌🏼 all in all very happy
    England, Male, 25-30
  • 9.4

    Superb

    30 Oct 2021
    The hostel was located very close to the bus stop and the receptionist was very welcoming and polite at all times. It was a very good stay! More charging points in the rooms would be appreciated.
    India, Female, 18-24
  • 9.1

    Superb

    19 Nov 2021
    Arrival wasn't as easy as in other hostels. The following had to be navigated: location of kitchen, food and drink labeling supplies and location, and location of recreational areas throughout the hostel. Unlike other hostels I have stayed at, lockers are not within each room and not free. Lockers are actually outside; make sure your belongings can withstand the colder weather in the winter and warmer weather in the summer. That aside, the hostel was beautiful, had amazing views, and safe.
    USA, Male, 31-40
  • 9.1

    Superb

    13 Nov 2021
    If you’re staying in Interlaken as a young person, you must stay at Balmer’s! It was toned down a good amount for covid and the off season and it was still the best hostel experience I’ve had. The kitchen is super accessible, the staff are amazing, and the location is awesome. Use fellow travelers and the reception staff for tips to make the most of your stay. I hope to come back when the hostel is in full swing!
    USA, All Female Group, 18-24
  • 8.6

    Fabulous

    11 Nov 2021
    Amazing beautiful hostel. Great location and just lovely setting. Beds were abit squeaky when moving around at night but nothing major. Clean toilets and bathrooms. Overall loved my time here and would/have recommended to people already.
    England, Female, 25-30
Read all reviews

Facilities

Free
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
General
  • Adaptors
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Common Room
  • Cooker
  • Dryer
  • Follows Covid-19 sanitation guidance
  • Fridge/Freezer
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Hot Tub
  • Iron / Ironing Board
  • Key Card Access
  • Microwave
  • Outdoor Swimming Pool
  • Outdoor Terrace
  • Parking
  • Security Lockers
  • Self-Catering Facilities
  • Towels Not Included
  • Utensils
  • Washing Machine
Services
  • ATM
  • Currency Exchange
  • Express check-in / out
  • Fax Service
  • Housekeeping
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Postal Service
  • Reception (limited hours)
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
  • Mini-Supermarket
  • Tea & Coffee Making Facilities
  • Vending Machines
Entertainment
  • Board Games
  • Foosball
  • Games Room
  • Nightclub
  • Pool Table
  • Wi-Fi


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