Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 2 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Any cancellation made more than 28 days prior to the arrival date will incur a booking charge of 10% of the total booking value. This charge will be deducted from the monies received and the remaining balance will be refunded within 28 days.

No refunds will be due for cancellations made within 28 days of the arrival date.

No cancellations or changes will be accepted by telephone.

Additional Terms and Conditions

Please make sure all group members are made aware and we will require you to sign the below form.

Smoking is strictly prohibited anywhere in the buildings (except for the smoking room). Fine: CHF 200.-

Please keep the noise down in rooms and hallways to respect other guests, especially after 10 pm.

Check-out time is 10am. All rooms are to be left in decent condition, with all rubbish inside the bins and sheets brought to reception. Late check-outs will be charged a penalty fee of CHF 10.- per hour per person.

In the event of a fire alarm, alert everyone to evacuate the building and assemble at the assembly point, indicated on the fire escape plan in each room.

In case of failure to comply with the house rules, management reserves the right to evict a group member or the entire group (without refund of any remaining nights on the booking) or to charge a fine after prior warning. The instructions of the staff are to be followed at all times. For violations of house rules or staff instructions you will be charged between CHF 50.- and CHF 200.-

Please note that the group leader will be held responsible for any damages/ breakages caused by any member(s) of the group.

A cleaning fee of CHF 50 will be charged for any soiled mattresses/ rooms.

The following group types are not accepted by this hostel: Junior / Primary School, Business Trip If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Additional Info:

When booking for more than 9 persons, different policies and additional supplements may apply

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Excellent Cleanliness
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Property Description

As the first private hostel in Switzerland we have been leaders in mastering the art of making your time in Interlaken unforgettable. Set in-between two crystal clear blue glacial lakes and at the base of the majestic Jungfrau mountain range, it is hard to beat for a more scenic setting.
With this in mind, Interlaken boasts some of the most adrenaline and scenic adventure activities. In the summer months one can enjoy skydiving, paragliding, canyoning, rafting, bungy out of a gondola and thousands of kilometers of hiking trails (which you can bike too).
In the winter months the area transforms itself to a winter wonderland, with sledding, snowshoeing, skiing, snowboarding, outdoor ice skating and of course skydiving and paragliding too!
When night falls and most activities are over you can enjoy some drinks (and why not some party dancing) in Nightclub/ Bar where you will meet like minded people and boast and share your adventurous days away.
Come and join us and experience what pushing your comfort zone feels like! There is something for everyone to do! All bookings can be made at our reception - don't forget to ask for our package deals!

A continental breakfast is included from 7am to 9.30am
Our delicious breakfast includes a choice of yogurts, breads, jam, butter, fresh oranges, cheese and cucumbers, fruit juices, 3 types of cereals with milk and of course teas and coffees.

Please note this Hostel is not a family friendly Hostel and as such has a no under 18 policy. View House Rules

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Reviews & Ratings

  • Value For Money 9.2

  • Security 8.8

  • Location 9.2

  • Staff 9.4

  • Atmosphere 9.3

  • Cleanliness 8.9

  • Facilities 8.9

Latest Reviews

  • 10.0


    21 May 2019
    Fantastic area to stay. Lovely people and amazing building and facilities. The staff were really helpful and very down to earth easy to get on with people. Would come again 👌🏼👌🏼
    England, Male, 18-24
  • 10.0


    17 May 2019
    Balmers is the most amazing hostel I’ve ever stayed at! The staff is very helpful & kind. It’s a great location, a short walk from the city square & train stations. I wish I would’ve known when the “season starts” so the Balmers club would be open. Interlaken is such a beautiful place, with a lot to offer. The ONLY complaint I have for this hostel is regarding the limited charging ports in each room; the ports in my rooms never worked so my phone died a lot. But beautiful place w/lot to offer!
    USA, Female, 18-24
  • 9.7


    14 May 2019
    This hostel is amazing! My one complaint would be that all the facilities close at 9 pm (hot tub, game room, Biergarten). With the club closed for renovations, this was pretty lame. Also, it would be nice if there were lockers in the rooms. I really love that they have pianos and a guitar for guests to use! We had a nice jam session with our roommates. The showers were kind of annoying: you had to keep pressing a button to keep the water running.
    USA, Mixed Group, 18-24
  • 9.4


    16 May 2019
    The showers are amazing. Try them for yourself!! Everything else was also great
    USA, Female, 18-24
  • 9.1


    21 May 2019
    Good stay but a few changes would make this a great hostel. Some of the showers were cold and there were no lockers in the room, you have to pay to get one outside. There isn't a power point close to each bed, have to share with others. Mattresses were pretty uncomfortable, feels like you're lying on a branch when you put any weight on them. Checked the other mattresses too and they all seemed to be like this. Staff were really friendly and helpful and the bus pass is a great perk.
    New Zealand, Male, 25-30
  • 9.1


    21 May 2019
    Literally a perfect hostel for our stay EXCEPT the Biergarten doesn't take card, only cash but it's the cheapest food option in town and the ATM only let's you withdraw in multiples of 50. Staff was superb though lots of young people having fun around the place.
    USA, Male, 18-24
  • 8.3


    21 May 2019
    Overall the hostel was great. The staff did not enforce curfew though which made it difficult to sleep when there were drunks outside our room singing at the top of their lungs two nights in a row past 2am. That was angering. Other than that, the breakfast was wonderful and really a life saver when you’re trying to budget in an expensive town. It is, like they said, a party hostel though so if that’s not your thing best look elsewhere
    England, Female, 25-30
  • 8.3


    19 May 2019
    The atmosphere of the hostel was amazing and the breakfast was great! It was very fun for young travelers and the staff was very helpful and accommodating. I definitely recommend going to the bar attached to the hostel. However, the bedrooms were subpar. There were little to no outlets in the bedrooms, and none next to the beds themselves. Also, the hallways smelled like sewage, the toilets were gross, and some of the showers did not have hot water. Overall, would recommend.
    USA, Female, 18-24
  • 8.3


    16 May 2019
    We enjoyed the atmosphere of Balmers. There are many common areas to chat and mingle with new friends. Free breakfast was good. Beds not the most comfortable and rather squeaky, but okay. Staff very friendly and helpful. Would stay at again.
    Australia, Couple, 25-30
  • 8.3


    16 May 2019
    The staff was stellar and the area was amazing. My only complaint would be the noise levels of my roommates, but the hostel itself was amazing!
    USA, Female, 25-30
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  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • Adaptors
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Common Room
  • Cooker
  • Dryer
  • Fridge/Freezer
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Hot Tub
  • Iron / Ironing Board
  • Key Card Access
  • Microwave
  • Outdoor Terrace
  • Parking
  • Security Lockers
  • Self-Catering Facilities
  • Washing Machine
  • Currency Exchange
  • Fax Service
  • Internet Access
  • Laundry Facilities
  • Postal Service
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
  • Mini-Supermarket
  • Tea & Coffee Making Facilities
  • Vending Machines
  • Board Games
  • Foosball
  • Games Room
  • Nightclub
  • Pool Table
  • Wi-Fi