Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 2 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Any cancellation made more than 28 days prior to the arrival date will incur a booking charge of 10% of the total booking value. This charge will be deducted from the monies received and the remaining balance will be refunded within 28 days.

No refunds will be due for cancellations made within 28 days of the arrival date.

No cancellations or changes will be accepted by telephone.

Additional Terms and Conditions

Please make sure all group members are made aware and we will require you to sign the below form.

Smoking is strictly prohibited anywhere in the buildings (except for the smoking room). Fine: CHF 200.-

Please keep the noise down in rooms and hallways to respect other guests, especially after 10 pm.

Check-out time is 10am. All rooms are to be left in decent condition, with all rubbish inside the bins and sheets brought to reception. Late check-outs will be charged a penalty fee of CHF 10.- per hour per person.

In the event of a fire alarm, alert everyone to evacuate the building and assemble at the assembly point, indicated on the fire escape plan in each room.

In case of failure to comply with the house rules, management reserves the right to evict a group member or the entire group (without refund of any remaining nights on the booking) or to charge a fine after prior warning. The instructions of the staff are to be followed at all times. For violations of house rules or staff instructions you will be charged between CHF 50.- and CHF 200.-

Please note that the group leader will be held responsible for any damages/ breakages caused by any member(s) of the group.

A cleaning fee of CHF 50 will be charged for any soiled mattresses/ rooms.

The following group types are not accepted by this hostel: Junior / Primary School, Business Trip If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Additional Info:

When booking for more than 9 persons, different policies and additional supplements may apply

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 2 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

Come to Balmers and stay in the oldest private hostel in Switzerland! Our hostel is situated in three traditional Swiss wooden chalets that surround a courtyard, terras and garden. The look and feel of our accommodation can best be described as playful, comfy and unique.

We cater to active travellers that come to Interlaken to explore the Alps. After a day in the mountains, come home to our hostel where you can clean the equipment and store it away safely. In the guest kitchen, you’ll find all the amenities needed to cook yourself a nutritious meal. No need to plan your meals ahead, as the supermarket is just 2min walk away and open 365days a year.

After food, it's time to relax! Treat your sore muscles in our outside jacuzzi that's free for guests to use. You can stream your favourite movie in our cosy TV room or get comfortable in front of the fireplace. Other popular spots in the hostel are the music room, equipped with two pianos and a guitar, and the hammock/meditation/yoga room.

Known as the adventure capital of Europe, Interlaken is the perfect destination for enthusiasts of the outdoors. Prepare to be awed when you start to explore the stunning Swiss Alps that rise up behind Interlaken. Mönch, Eiger, and Jungfrau are among the most well-known peaks in the area, all summits around 4000m. Surrounding these peaks lies a rugged landscape with alpine tundra, glaciers, canyons, forest, waterfalls and glacial lakes.

Our reception staff know all the great hikes, bike trails and sightseeing spots in the region. Talk to them if you want help with planning next day’s adventure or if you want more info on the activities such as paragliding, skydiving, rafting and canyoning.

Please note this Hostel is not a family-friendly hostel. View House Rules

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Reviews & Ratings

  • Value For Money 8.9

  • Security 8.5

  • Location 9.1

  • Staff 9.2

  • Atmosphere 9.2

  • Cleanliness 9.0

  • Facilities 8.8

Latest Reviews

  • 10.0


    03 Jun 2022
    Good vibes found here- there’s pianos everywhere, there’s a room full of hammocks, there’s a hot tub and a pool, and the hostel has so many common rooms and books to seek out. It’s a must.
    Australia, Female, 18-24
  • 10.0


    02 Jun 2022
    The vibes, location and quality are unmatched. Best hostel ive stayed at during my euro trip
    Australia, Male, 18-24
  • 9.4


    15 Jun 2022
    Super cute hostel, bright airy and clean! Very well maintained and updated. USB ports built into beds, showers were nice. Only 1 toilet and sink per 6 bed room but not much of a problem. Very nice outside area and ping pong table. Not really in town but right next to a bus stop! They also gave us free bus passes for the duration of our stay 10/10 recommend.
    USA, All Female Group, 18-24
  • 9.4


    31 May 2022
    Great place to stay in Interlaken! There were so many places to hang out in this hostel, and we loved the relaxation room a ton!! Some of the other people staying there were pretty loud at night and you could hear it a bit from the room, but that’s just cause they were a talkative college crowd. Other than that the place was awesome!
    USA, Couple, 18-24
  • 9.1


    18 Jun 2022
    Location was awesome, but rooms were very small and very hot. The rooms around us had full AC and we were only provided with one fan for 10 people. There was also no where to lock away our things without paying extra. Otherwise, the staff was amazing and drinks were cheap!
    Canada, Female, 25-30
  • 8.9


    13 Jun 2022
    Balmers is in an excellent spot in the center of Interlaken, a short walk from either train station. It has a great swiss chalet vibe to it and packs a ton of beds into their property. At night the common area and bar transform and can get quite wild, if youre looking to party on the weekend this place can do it! Showers and Bathrooms are communal but clean and well taken care of. Towels can be provided by the front desk! Would absolutely recommend staying here if you get the chance!
    USA, Male, 25-30
  • 8.6


    04 Jun 2022
    Hands down best hostel I’ve been to. If you are staying Interlaken and consider yourself a social backpacker, this is the only place to go. Full of American’s, but went in solo and continued to make friends because everyone was so social. Staff here are the best too! The place has a club open on weekends downstairs, hot tub, pool and the coolest hammock room that is essential for your hangover
    Australia, Male, 18-24
  • 7.7

    Very Good

    01 Jun 2022
    Vibes were very fratty, which I guess could be fun if you’re into that. ALL American teenagers. Felt like I was back in high school in the US. It wasn’t my favorite hostel experience tbh, but I definitely could see how someone else might really like it. Maybe a good starter hostel? Felt pretty safe+clean and the staff were nice.
    USA, Female, 18-24
  • 7.4

    Very Good

    04 Jun 2022
    If you want to relive your expensive college dorm of bros years, Balmers is your hostel! If not, Balmers is not a good value. The smallest 4 person room I’ve stayed in with a thin mattress, a thinner pillow, and no lockers. Security is almost non existent as the public freely comes and goes for the bar. Guests were almost entirely white, English-speaking, wealthy 20-25 year olds. Bathrooms are like s*x stalls. Upside; hot tub, pool, ping pong, spring water, friendly staff, bar, Thai food
    USA, Male, 31-40
  • 5.4


    15 Jun 2022
    There is no storage in the room so everyone’s stuff is everywhere. The kitchen was disgusting. You can meet a lot of fun people here though. They definitely tried to cramp people into small rooms. Rooms were super hot with one small fan.
    USA, Female, 18-24
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Adaptors
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Common Room
  • Cooker
  • Dryer
  • Follows Covid-19 sanitation guidance
  • Fridge/Freezer
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Hot Tub
  • Iron / Ironing Board
  • Key Card Access
  • Microwave
  • Outdoor Swimming Pool
  • Outdoor Terrace
  • Parking
  • Security Lockers
  • Self-Catering Facilities
  • Towels Not Included
  • Utensils
  • Washing Machine
  • ATM
  • Currency Exchange
  • Express check-in / out
  • Fax Service
  • Housekeeping
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Postal Service
  • Reception (limited hours)
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
  • Mini-Supermarket
  • Tea & Coffee Making Facilities
  • Vending Machines
  • Board Games
  • Foosball
  • Games Room
  • Nightclub
  • Pool Table
  • Wi-Fi