Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 2 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Any cancellation made more than 28 days prior to the arrival date will incur a booking charge of 10% of the total booking value. This charge will be deducted from the monies received and the remaining balance will be refunded within 28 days.

No refunds will be due for cancellations made within 28 days of the arrival date.

No cancellations or changes will be accepted by telephone.

Additional Terms and Conditions

Please make sure all group members are made aware and we will require you to sign the below form.

Smoking is strictly prohibited anywhere in the buildings (except for the smoking room). Fine: CHF 200.-

Please keep the noise down in rooms and hallways to respect other guests, especially after 10 pm.

Check-out time is 10am. All rooms are to be left in decent condition, with all rubbish inside the bins and sheets brought to reception. Late check-outs will be charged a penalty fee of CHF 10.- per hour per person.

In the event of a fire alarm, alert everyone to evacuate the building and assemble at the assembly point, indicated on the fire escape plan in each room.

In case of failure to comply with the house rules, management reserves the right to evict a group member or the entire group (without refund of any remaining nights on the booking) or to charge a fine after prior warning. The instructions of the staff are to be followed at all times. For violations of house rules or staff instructions you will be charged between CHF 50.- and CHF 200.-

Please note that the group leader will be held responsible for any damages/ breakages caused by any member(s) of the group.

A cleaning fee of CHF 50 will be charged for any soiled mattresses/ rooms.

The following group types are not accepted by this hostel: Junior / Primary School, Business Trip If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Additional Info:

When booking for more than 9 persons, different policies and additional supplements may apply

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Wonderful Location
  • Marvellous Staff
  • Excellent Cleanliness
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Property Description

As the first private hostel in Switzerland we have been leaders in mastering the art of making your time in Interlaken unforgettable. Set in-between two crystal clear blue glacial lakes and at the base of the majestic Jungfrau mountain range, it is hard to beat for a more scenic setting.
With this in mind, Interlaken boasts some of the most adrenaline and scenic adventure activities. In the summer months one can enjoy skydiving, paragliding, canyoning, rafting, bungy out of a gondola and thousands of kilometers of hiking trails (which you can bike too).
In the winter months the area transforms itself to a winter wonderland, with sledding, snowshoeing, skiing, snowboarding, outdoor ice skating and of course skydiving and paragliding too!
When night falls and most activities are over you can enjoy some drinks (and why not some party dancing) in Nightclub/ Bar where you will meet like-minded people and boast and share your adventurous days away.
Come and join us and experience what pushing your comfort zone feels like! There is something for everyone to do! All bookings can be made at our reception - don't forget to ask for our package deals!

A continental breakfast can be purchased for an additional 8 CHF per person per night and is served from 7 am until 9:30 am. The breakfast buffet includes a choice of yoghurts, fresh bread, jam, butter, fresh oranges, cheese and cucumbers, fruit juices, 3 types of cereals with milk and of course teas and coffees.

Please note this Hostel is not a family-friendly hostel and as such has a no under 18 policy. View House Rules

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Reviews & Ratings

  • Value For Money 8.4

  • Security 8.2

  • Location 8.8

  • Staff 8.7

  • Atmosphere 8.9

  • Cleanliness 8.2

  • Facilities 8.3

Latest Reviews

  • 10.0


    04 Dec 2019
    Great amazing helpful friendly staff! Wonderful location, you see beautiful mountains and forest right outside the door. When we got there the guy at the front desk greeted us and asked what we were interested in, after we told him he drew us a map to some places we could check out! The beds were very comfortable and there was a lot of space to go hangout! There was also a club right below the hostel which is great if you're wanting to party at all. Overall great place with a lot of character!
    Canada, Female, 18-24
  • 10.0


    19 Nov 2019
    very fine and cozy hostel. well decorated and clean I recommend to stay
    Pakistan, Mixed Group, 25-30
  • 10.0


    19 Nov 2019
    After a long train ride and walk to the hostel I was greeted by a friendly receptionist. He was very informative and was able to direct me to a place to get something to eat that was open on a Tuesday, as many shops were not due to the time of year. The hostel was clean and had different rooms for relaxation. My room was private and very comfortable with a bunk bed. 10/10
    USA, Male, 25-30
  • 10.0


    14 Nov 2019
    One of the best Hostels I've stayed at. Super friendly staff, great atmosphere. Have their own club under the hostel.
    India, Male, 18-24
  • 10.0


    06 Nov 2019
    I’ve stayed in many hostels around the world one of my best experiences was here! Loved it! Great staff, great facilities 10/10
    Ireland, Male, 25-30
  • 10.0


    03 Nov 2019
    Traveling to several different hostels in Europe I can say that this one was my favorite. It was clean, cozy, and situated in one of the most beautiful areas of Switzerland. The staff was really friendly and helpful.
    USA, Mixed Group, 31-40
  • 9.7


    22 Nov 2019
    I absolutely loved my time at Balmer's!! The facilities were very clean and there was so much to do there. The hostel felt like my home as there were so many places to go relax. From the cosy couch next to the fireplace to the hammocks there were so many places to relax and strike up conversations with travellers from all over. I felt very safe and was impressed but how the rooms had key cards. I am already planning my trip back!!
    USA, All Female Group, 18-24
  • 9.4


    13 Nov 2019
    This place was great. Would highly recommend if your going to Interlaken. The hot tub is a great way to end the day and the facilities are amazing
    Australia, Female, 18-24
  • 9.1


    19 Nov 2019
    The is an amazing hostel! Great for solo travelers or for the travelers in groups. It is about an 800m walk to the Interlaken west but the buses are also free to use when you get the bus pass from check in. The kitchen is fully equipped - everything you'd ever need is in there. The staff are absolutely amazing as well. The PowerPoints in the rooms are just European power boards but they are high up on the wall with no where to put you phone... That's the only down side.
    Australia, Female, 18-24
  • 5.7


    28 Nov 2019
    Not very clean. Very tight quarters. It’s perfect if your an American studying abroad and you just want to meet other Americans and party. If that’s not your jam, stay somewhere else. It was incredibly loud all night, people coming in and out and talking at full volume. I really did not enjoy my stay. The showers smelled bad and we not clean. Overall, Very Disappointing.
    USA, Female, 25-30
Read all reviews


  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Adaptors
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Common Room
  • Cooker
  • Dryer
  • Fridge/Freezer
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Hot Tub
  • Iron / Ironing Board
  • Key Card Access
  • Microwave
  • Outdoor Terrace
  • Parking
  • Security Lockers
  • Self-Catering Facilities
  • Washing Machine
  • Currency Exchange
  • Fax Service
  • Internet Access
  • Laundry Facilities
  • Postal Service
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
  • Mini-Supermarket
  • Tea & Coffee Making Facilities
  • Vending Machines
  • Board Games
  • Foosball
  • Games Room
  • Nightclub
  • Pool Table
  • Wi-Fi