Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 14 days in advance for Free Cancellation.
  • Wonderful Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

Welcome to Chiang Mai and warm welcome to Banilah guest house.

Banilah is located next to the most fashionable quarter of the city Nimmanahaeminda. Banilah is less than 5 minutes from Kad Suan Keaw shopping center, Tanin Fresh Market, and the International Training Massage school (ITM). We are also just a stone's throw away from Tops supermarket and the Super Highway giving you quick access to travel to the countryside outside of Chiang Mai City.

Banilah has renovated a building and transformed it into a comfortable, eye-pleasing fusion including a stylish Lanna sensibility. The combination of Lanna art and modern design provides an extremely warm and relaxing atmosphere that pleases the senses and touches the heart. Well-maintained rooms are decorated with locally produced artwork including paintings and hand-carvings. Our beautiful building includes a lovely courtyard garden where you can relax in a cool, serene atmosphere. All of our rooms have private, fully equipped bathrooms and include fast Internet WiFi access free of charge. Also, please enjoy our fresh coffee and teas available in a unique lobby caf้ that includes one of Chiang Mais best music collections, DVD movie screenings and free use of our PC computers and printers. We hope you will enjoy a wonderful and relaxing time here with us at Banilah and we will do our best to provide you with any information that you need to make your visit to our lovely city more enjoyable.

Banilah offers more than what you've expected for what you pay. All of our rooms are decorated with boutique and unique style, with en-suite bathroom (hot shower), flat screen television with 60 channels cable TV, drinking water. High speed internet access & wifi are also provided for every room all day and all nights as free !!

Other informations about Banilah
Check-in and Check-out time :
Check-in time : From 2 p.m.
Check-out time : Before 12.00 p.m. (midday)

Office time :
8.00 a.m. to 8.00 p.m.
After check-in, you'll get a key to move in and out of Banilah at anytime.

Facilities :
- Free Internet Access
- Free wifi both of lobby and all rooms
- Linen Included
- Towels
- Luggage Storage
- Travel Desk / Travel Info
- No curfew
- No Lockout
- Bicycle and motorcycle parking

Payment :
We do not accept credit card payment

Cancellation Policy:
Low season:
3 days cancellations policy: a late cancellation will cause you late cancellation fee

High season( November - February + April)
7 days cancellation policy: a late cancellation will cause you late cancellation fee View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.3

  • Security 9.3

  • Location 8.0

  • Staff 10.0

  • Atmosphere 8.0

  • Cleanliness 9.3

  • Facilities 8.7

Latest Reviews

  • 10.0


    15 Dec 2017
    Banilah was recommended to us by a friend and former visitor of Banilah. My family (ages 19-51) stayed at Banilah for one week during our time in Chiang Mai. We were impressed from the moment we arrived. The staff went above and beyond to make our stay successful: - they developed a color-coded personalized map for each of our day's itineraries (we used it EVERYDAY) - they called taxis and reserved buses on our behalf - they kept a VERY clean AND friendly environment High recommend!
    USA, Female, 18-24
  • 10.0


    02 Nov 2017
    The staff, Thun and Nan, are absolutely amazing and the hotel is very nice. I would definitely stay here again if I ever go back to Chiang Mai. The hotel is a little bit of a distance out of the old city but you can either set out for a nice walk, grab local transport or the office ladies can call an Uber or Grab for you. It is also right around the corner to an amazing breakfast place Nana Bakery which we loved eating at every morning. I highly recommend Banilah.
    USA, Female, 25-30
  • 9.7


    20 Apr 2018
    Super nice hosts! Provide multiple maps of the city when you arrive and point out good places to eat, temples, markets, and things to do. Also provide a welcome beverage! Have several cats in their office but not walking around outside or in the rooms. Rooms are nice - like little apartments. We stayed in a room with a fan only. Had a bug net over the bed & tv. Bathroom was attached and decent as well. Quaint with the basics you need.
    USA, Couple, 25-30
  • 9.7


    17 Dec 2017
    Banilah staff was AMAZING. They helped us arrange renting a scooter, doing our laundry, and gave us SOOOOO much advice about the city, locations, things to do, things to eat. I would highly recommend them! They are NW of the old city by 1 km. It was great for us because we did a few excursions on that side of town anyway! Also this hostel... which felt like a guesthouse is in a non-touristy area which we liked. They were so helpful with any need and or question. Highly highly recommend! :)
    USA, Female, 25-30
  • 9.4


    22 Dec 2017
    Our host Nanci deserves a medal for being so fantastic!
    England, Male, 18-24
  • 8.9


    15 Jan 2019
    Staff members do a wonderful job of being available if you have a question/need help and giving you space if you know your way around.
    USA, Male, 41+
  • 8.9


    24 Jan 2018
    This was my fourth stay at Banilah, and I look forward to staying there again next year. The staff is very friendly and helpful; the rooms are simple, yet clean; and the guesthouse is quieter than many places closer to the city's center. Staff members go out of their way to map out the area with guests, indicating nearby places to eat, get laundry done, and so forth. They also cheerfully assist with transportation needs.
    USA, Male, 41+
  • 8.9


    05 Jan 2018
    This is a low-frill hostel that does not cater to a community vibe. That said, the staff was amazing, they cleaned our room everyday and the access was great. The rooms were sparse, but clean and nice. The common area had a few comfy couches and the coffee was really good! I can't overstate how great the staff was, they sat us down when we arrived and told us about some of the best local spots and how to get everywhere. I really enjoyed staying here and would definitely stay again if we go back.
    USA, Couple, 25-30
  • 8.3


    24 Dec 2017
    Amazing staff, great place to stay!
    USA, Mixed Group, 18-24
  • 7.4

    Very Good

    22 Feb 2018
    The staff was informative and welcoming. However there was some misinformation advertised that would of led me to not book such has the 4-5 cats on the facilities, especially in the lobby area and mosquito nets in the room. None of the pictures and hostel information indicated presence of cats and mosquitoes. If I had known, I would not have booked because of allergies and health contraindications. Otherwise, the hostel is near a local market and a quick drive the Old Quarter.
    USA, Couple, 25-30
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  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • Towels Included
  • Bicycle Parking
  • Breakfast Not Included
  • Cable TV
  • Ceiling Fan
  • Common Room
  • Hair Dryers For Hire
  • Hot Showers
  • Outdoor Terrace
  • Reading Light
  • Bicycle Hire
  • Housekeeping
  • Laundry Facilities
  • Luggage Storage
  • Postal Service
  • Reception (limited hours)
  • Tours/Travel Desk
  • Wi-Fi