Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 2 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Non Refundable once deposit required.
Non Refundable once paid in full.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
7.4
  • Perfect Location
  • Marvellous Staff
Read all reviews

Property Description

As one of the top 15 party hostels in the world, you are sure of nothing but absolute bangers and the occasional sore head - don’t worry we’ve got you covered for those tough days too. With a gaggle of free activities from DJ Lessons to Yoga Classes and anything in between, we can keep you busy all day every day. But it won’t stop there! With beersie bingo, classic karaoke and more will make your nights unforgettable.

You will meet like minded backpackers and students in two awesome bars; Habana Joes for that all night rager and Hello Sunshine on our rooftop - Yes that's right we have a rooftop bar, we don’t want to brag, but boy it’s good. Sunsets, Skytower, Saxophones and saucy DJ line ups plus the all important cheap night out!

Of course we also offer essential facilities like laundry machines, luggage storage and a ginormous fully equipped kitchen with a large seating area. Our common areas are perfect to hang out with your mates, play table tennis or pool and use the 24h free wifi.

Check in with us and our resident reception DJ and see what else we have to offer. -

Hey you, you’ve read all of this. We already like you, you should stay. - With us View House Rules

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Reviews & Ratings

  • Value For Money 7.3

  • Security 8.1

  • Location 9.4

  • Staff 8.0

  • Atmosphere 7.0

  • Cleanliness 5.7

  • Facilities 6.3


Latest Reviews

  • 9.4

    Superb

    17 Oct 2019
    Good times, great people! easy to meet solo travelers & have some fun in the city. Staff was awesome, Vanessa crushed it at reception!
    USA, Male, 25-30
  • 9.1

    Superb

    26 Sep 2019
    Great staff- especially Holly and Tom. Really comfy beds, good sized kitchen, very helpful information at reception ✌️
    Australia, All Female Group, 18-24
  • 7.1

    Very Good

    28 Oct 2019
    Decent hostel, below average facilities. Dirty bathrooms that seemed never to be cleaned
    USA, Male, 31-40
  • 7.1

    Very Good

    29 Sep 2019
    Staff are very friendly and helpful. The facilities are good, the kitchen is big and spacious but half of the hobs were not working. It can get very busy in there in the evening so having only half of the hobs working was a pain at times. The lifts also take forever to come to your floor no matter which floor you are on and you can’t take the stairs as they lock the doors to each floor apart from the reception. Our room had no windows but this could have just been our luck. Overall a good hostel
    England, Couple, 18-24
  • 6.6

    Good

    24 Sep 2019
    Less than impressed. The rooms and bathroom were decent, very basic, showers kind of dirtier. The girl that checked me in, Holly, was incredibly unhelpful, unfriendly and dismissive. She was helping a group of guys before me and took her time explaining things to them in a very cheery way. With me she acted annoyed to answer any questions, would not make eye contact, made a sarcastic comment, then handed me my key and said nothing. Very unwelcoming and uncomfortable. Will not stay again.
    USA, Female, 25-30
  • 6.3

    Good

    20 Oct 2019
    I was only here for one night before flying out of Auckland, but even so the rooms and facilities in this hostel were really bad. When I arrived to my room, I could barely find floor space to walk to my bunk, let alone open up my suitcase because there was clothing, bags, and trash strewn about everywhere. The bathrooms and showers were also not clean at all and I could barely bring myself to use them. The only upside were the friendly staff.
    Canada, Female, 18-24
  • 4.6

    Rating

    17 Oct 2019
    Was very unhappy with my stay at Base Auckland. The staff were mediocre, not the friendliest at all in my opinion. Rooms are disgusting, I arrived after a long day of travel to a stained bedsheet, hair all over the bed and the room smelling of dirty clothes. Bathrooms are so run down you can’t even step in the showers without flip-flops. I have travelled quite a bit and stay in many hostels but this by far was my worst experience.
    Germany, Female, 18-24
  • 4.6

    Rating

    07 Oct 2019
    Filthy - including bedsheets and bathrooms. Private room had no windows, I cleaned the surfaces myself - grimey, carpets were filthy & at 70NZD/night this is not acceptable. Key card broke at least once a day so locked out of my room. 1 working washing machine - couldn’t bare to look at kitchen. I would have complained and moved but was ill so didn’t have the energy. Location amazing. Social events seemed good. Reception nice but incompetent. Stop getting backpackers to clean - they don’t care.
    England, Female, 25-30
  • 4.0

    Rating

    02 Nov 2019
    This hostel was extremely disappointing. I ended up in a windowless room with two bunk beds and no ventilation and it felt like I was sleeping in a stuffy closet. You need a key card for the elevators and it took at least 10 tries for it to work. The whole hostel felt very dirty and like an old run down hotel or dorm room. Would not recommend you stay here when there are other hostels in Auckland for the similar price.
    USA, Female, 25-30
  • 3.4

    Rating

    22 Oct 2019
    The staff was just really rude at lest the people I tried to get help from.
    USA, Male, 25-30
Read all reviews

Facilities

Free
  • Free City Maps
  • Free City Tour
  • Free WiFi
  • Linen Included
General
  • Air Conditioning
  • BBQ
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Card Phones
  • Common Room
  • Dryer
  • Elevator
  • Fridge/Freezer
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Jobs Board
  • Key Card Access
  • Meeting Rooms
  • Microwave
  • Security Lockers
  • Self-Catering Facilities
  • Utensils
  • Washing Machine
  • Wheelchair Friendly
Services
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Express check-in / out
  • Housekeeping
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Postal Service
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Tea & Coffee Making Facilities
  • Vending Machines
Entertainment
  • Nightclub
  • Pool Table
  • Wi-Fi


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