Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

we have a 48 hour cancellation policy.
should you cancel within this time frame one night's booked accommodation will be charged to the credit card supplied

The following group types are not accepted by this hostel: Junior / Primary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 14 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Good Cleanliness
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Property Description

Located on the most popular street in Queenstown, Base is THE 'one stop shop' hostel.

We have everything you could want under one roof - your bed, your entertainment and your adventure all catered for by the friendliest team in town. On special offer for all Base Backpackers guests are $6 house drinks in our bar Loco Cantina every night. Whether you're travelling alone or with a group, we pride ourselves in ensuring each individual feels right at home. If it's comfort, fun and adventure that that you seek, then congratulations you have found your place already!

So you can be sure of the fun you'll have staying at Base Queenstown, your hosts will help you with free activities and meeting other backpackers to enjoy the nightlife.

We invite you to experience Base Queenstown first hand - get stoked because you will love your time here!

Downstairs we have the new Loco Cantina Bar where you will meet our hilarious staff that have devoted their life to giving you an awesome time! Every night the Loco Cantina promises a perfect opportunity to meet people, play games, win massive prizes, dance the night away to cool DJs, drink and eat cheaply! Iconic in New Zealand is Loco Cantina's Thursday night where the AJ Hackett's horizontal bungy is run! A must see.

Hungry and don't want to cook noodles again? Loco Cantina is a Mexican cantina with scrumptious tacos, burritos and nachos. There is a daily special too which has unbeatable value in this town!

Free WiFi is from 7am - 7pm. 24 Paid wifi is available.

Queenstown is the adventure capital of the world and our friendly staff at the Base Travel desk have luckily done the experiences to tell you all about it. Come to the desk and we'll find you the cheapest deals in town for any adventure you want!

We invite you to experience Base Queenstown first hand - get stoked because you will love your time here! View House Rules

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Reviews & Ratings

  • Value For Money 7.3

  • Security 7.4

  • Location 9.2

  • Staff 8.2

  • Atmosphere 6.8

  • Cleanliness 6.2

  • Facilities 6.6

Latest Reviews

  • 10.0


    05 Oct 2019
    Nice, clean and cheap! Good value but wifi didn’t work in our room :( would recommend though!
    Australia, Female, 18-24
  • 10.0


    26 Sep 2019
    It's a great hostel located in the heart of the city. Rooms are nice, good atmosphere. Can be a bit loud sometimes.
    Slovenia, Male, 25-30
  • 10.0


    02 Sep 2019
    The energy here is catching! Great location great price great time!
    USA, Female, 41+
  • 9.7


    21 Sep 2019
    Base was awesome Couldn't get a better location, right in the center of the town. 2min walk to the lake and Fergburger. Ruby on the front desk was amazing, made our trip totally stress free and a friendly face to see around :)
    New Zealand, Female, 18-24
  • 9.4


    12 Sep 2019
    Lovely place if you wna party and drink but not so much if you want a quiet and good nights rest. Floor shakes, bunk beds creak and basically you get the vibration and noise from their in house bar/club! Noise travels all the way to the 3rd floor!
    Singapore, Male, 25-30
  • 8.9


    18 Sep 2019
    Super welcoming and friendly staff at reception.
    New Zealand, Male, 18-24
  • 8.6


    26 Jul 2019
    Everything was really good. Didn't like the rude short security guard (located down at the bar) who on numerous instances insisted that I "go eat something and sober up" despite me being completely free of Alcohol for the last 5 years.... Maybe he just doesn't like Australians.. anyway the Hostel itself is awesome :)
    Australia, Male, 18-24
  • 7.7

    Very Good

    16 Aug 2019
    Friendly staff. Good kitchen. Lots of long term residents which made the room really smelly and messy. Anyone could get into the hostel easily but rooms are secured by codes. No lockers in the rooms. Wifi worked well. Good value for one night.
    USA, Female, 31-40
  • 5.4


    01 Aug 2019
    A party Hostel for sure. I was on the second floor and I could not sleep at night with the music from the bar. Very small rooms for 8 people, with only 4 plug sockets too and little storage. The bedrooms and kitchen were very messy too. The rooms and kitchen were either too hot or too cold, no in-between. However the staff were very nice and its an excellent location.
    Ireland, Female, 25-30
  • 5.1


    20 Sep 2019
    Unfortunately when I returned to my room at 10pm after eating dinner, the other people staying in my room were having a party with other guests inside - loud music and drinking alcohol in the room. I found this absolutely appalling as it was impossible for me to sleep as they partied for over an hour until staff told them to “keep it down” which they did for about 5 minutes before resuming until they left for town at midnight. Highly inappropriate behaviour and very disappointing.
    New Zealand, Female, 18-24
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  • Free Breakfast
  • Free City Maps
  • Free WiFi
  • Linen Included
  • Bicycle Parking
  • Book Exchange
  • Card Phones
  • Common Room
  • Elevator
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Security Lockers
  • Self-Catering Facilities
  • Washing Machine
  • Wheelchair Friendly
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • ATM
  • Fax Service
  • Housekeeping
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Meals Available
  • Restaurant
  • Tea & Coffee Making Facilities
  • Vending Machines
  • Board Games
  • DVD's
  • Foosball
  • Nightclub
  • Pool Table
  • Wii