Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

we have a 48 hour cancellation policy.
should you cancel within this time frame one night's booked accommodation will be charged to the credit card supplied

The following group types are not accepted by this hostel: Junior / Primary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Brilliant Staff
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Property Description

Located on the most popular street in Queenstown, Base is THE 'one stop shop' hostel.

We have everything you could want under one roof - your bed, your entertainment and your adventure all catered for by the friendliest team in town. On special offer for all Base Backpackers guests are $6 house drinks in our bar Loco Cantina every night. Whether you're travelling alone or with a group, we pride ourselves in ensuring each individual feels right at home. If it's comfort, fun and adventure that that you seek, then congratulations you have found your place already!

So you can be sure of the fun you'll have staying at Base Queenstown, your hosts will help you with free activities and meeting other backpackers to enjoy the nightlife.

We invite you to experience Base Queenstown first hand - get stoked because you will love your time here!

Downstairs we have the new Loco Cantina Bar where you will meet our hilarious staff that have devoted their life to giving you an awesome time! Every night the Loco Cantina promises a perfect opportunity to meet people, play games, win massive prizes, dance the night away to cool DJs, drink and eat cheaply! Iconic in New Zealand is Loco Cantina's Thursday night where the AJ Hackett's horizontal bungy is run! A must see.

Hungry and don't want to cook noodles again? Loco Cantina is a Mexican cantina with scrumptious tacos, burritos and nachos. There is a daily special too which has unbeatable value in this town!

Free WiFi is from 7am - 7pm. 24 Paid wifi is available.

Queenstown is the adventure capital of the world and our friendly staff at the Base Travel desk have luckily done the experiences to tell you all about it. Come to the desk and we'll find you the cheapest deals in town for any adventure you want!

We invite you to experience Base Queenstown first hand - get stoked because you will love your time here! View House Rules

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Reviews & Ratings

  • Value For Money 6.5

  • Security 7.2

  • Location 9.1

  • Staff 7.7

  • Atmosphere 6.3

  • Cleanliness 5.6

  • Facilities 5.7

Latest Reviews

  • 9.7


    04 Jun 2019
    Stayed here 10 nights after extending from 3. Staff super helpful, clean rooms, private bathrooms and perfect location! Will definitely be back later in the year :)
    England, Female, 25-30
  • 8.6


    11 Jun 2019
    The dorm beds make so much noice, it should me made of wood or something strong that would not make noice, it really disturbs the person sleep at the top bed.
    India, Male, 25-30
  • 8.3


    30 Apr 2019
    Dope location!! Only stayed one night but the bar attached was fun. Beds were comfy and we had a balcony with a mountain view which was a huge plus.
    USA, Female, 25-30
  • 7.4

    Very Good

    12 May 2019
    I had read the reviews about this hostel. And I thought I could sleep above the bar with my earplugs. Actually, I really didn't hear the noise through ears. But I can feel the music from my bed. Especially, the bass part of the music. Is hard to sleep if your room on the second floor and above the bar.
    China, Male, 25-30
  • 7.4

    Very Good

    23 Apr 2019
    Rooms and private bathrooms were not very clean, but location and free breakfast in the morning were great!!
    USA, Female, 18-24
  • 6.9


    26 Apr 2019
    Very loud
    Hungary, Female, 25-30
  • 6.0


    23 Apr 2019
    The roons and bathroons are so durty. The bunk beds are of poor quality, very old and fragile. In the romm there are not power enought for all beds.
    Brazil, Female, 25-30
  • 5.7


    25 Apr 2019
    Location is great, but the rooms are quite run down. Staff were friendly but all they wanted to do was sell you extras.
    England, Female, 25-30
  • 5.4


    27 May 2019
    only one guy from recepetion was excellent. Someone have to clean the hostel.
    Argentina, Mixed Group, 25-30
  • 4.9


    21 Apr 2019
    Filthy hostel. My past experiences with base have not been the best but attempted to give it another chance and was disappointed again. Base seems too busy trying to be a chain hostel with bulk customers then worrying about the basic cleanliness or small things of their hostel environment.
    USA, Female, 25-30
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  • Free Breakfast
  • Free City Maps
  • Linen Included
  • Bicycle Parking
  • Book Exchange
  • Card Phones
  • Common Room
  • Elevator
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Security Lockers
  • Self-Catering Facilities
  • Washing Machine
  • Wheelchair Friendly
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • ATM
  • Fax Service
  • Housekeeping
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Meals Available
  • Restaurant
  • Tea & Coffee Making Facilities
  • Vending Machines
  • Board Games
  • DVD's
  • Foosball
  • Nightclub
  • Pool Table
  • Wii