Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Wonderful Location
  • Marvellous Staff
  • Awesome Cleanliness
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Property Description

Located in the centre of Rotorua! Nightly entertainment in Lava bar located onsite!

Free car parking (subject to availability), free limited WiFi, outdoor geothermally heated swimming pool
Exclusive drink specials & free entry into Lava Bar
$5 Continental breakfast
Great travel advice with the cheapest deals on local attractions in town

Come stay in our fun, friendly, safe and secure hostel. Base Rotorua Backpackers is a hostel with an ideal central location, a (seasonally) thermally heated swimming pool for guests and is situated right next to Rotorua's only free geothermal park. View House Rules

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Reviews & Ratings

  • Value For Money 7.7

  • Security 8.0

  • Location 8.5

  • Staff 8.4

  • Atmosphere 7.0

  • Cleanliness 7.0

  • Facilities 6.8

Latest Reviews

  • 9.7


    21 Mar 2019
    Great location. Really clean room and friendly staff. Huge hostel and definitely feels like it’s part of a large chain. Doesn’t have that typical laidback hostel atmosphere. Lighting in room was a bit clinical.
    England, Couple, 18-24
  • 9.1


    23 Mar 2019
    Very good hostel, clean room and nice to have an en suite. Very good location, gotta love the lava bar, was very lively! Smells like eggs but so does most of Rotorua!
    England, Male, 18-24
  • 8.6


    19 Apr 2019
    Staff were friendly and helpful and facilities were clean and adequate......... however the bar adjacent played loud music until 3 am, making sleep near impossible, if u need to be up early for a tour etc give this place a miss.
    Australia, Male, 41+
  • 8.6


    10 Mar 2019
    Good place to spend time. Lots of foreigners.
    India, Male, 18-24
  • 8.3


    27 Feb 2019
    Great place to stay in Rotorua. Near everything. The only thing, the bar is in the same place and the music is too loud.
    Argentina, Male, 31-40
  • 8.3


    17 Feb 2019
    It’s a party hostel, so expect young loud travelers and not much of an atmosphere. The room with en-suite was large and clean, and the location is good for exploring Rotorua. Good for a place to sleep, not necessarily somewhere you want to relax and hang out at.
    USA, Female, 31-40
  • 7.1

    Very Good

    11 Mar 2019
    I'm not a fan of Base hostels in general, but I stay in them as they're convenient for me. However this one is the best of a bad bunch. What really stood out to me was the friendlines and helpfuless of the staff, particularly the lady who I assume is the manager. That made all the difference for me, despite the fact I got very frustrated with the tiny, busy kitchen and complete lack of crockery. Pool is great.
    England, Female, 25-30
  • 7.1

    Very Good

    23 Feb 2019
    We were in an 8 bed dorm with an ensuite bathroom. The bathroom was very gross, but the rest of the hostel was okay.
    USA, All Female Group, 25-30
  • 6.3


    15 Feb 2019
    It’s like all over hostels. Busy with lots of people. Kitchen is also busy and filthy most times with hardly any utensils. But overall a good hostel and in a nice location.
    England, Couple, 18-24
  • 5.4


    22 Feb 2019
    Dirtiest hostel I have stayed so far. Like I don’t mind some dust, but there was so much mold in the shower and the kitchen looked like it haven’t been cleaned for ages. Dear Base, please consider your costumers as humans and not as just money.
    Germany, Male, 18-24
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  • Free City Maps
  • Free Parking
  • Free WiFi
  • Linen Included
  • Card Phones
  • Common Room
  • Hot Showers
  • Key Card Access
  • Outdoor Swimming Pool
  • Parking
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • Swimming Pool
  • Washing Machine
  • Wheelchair Friendly
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Meals Available
  • Nightclub
  • Pool Table
  • Wi-Fi