Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Wonderful Location
  • Marvellous Staff
  • Awesome Cleanliness
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Property Description

Located in the centre of Rotorua! Nightly entertainment in Lava bar located onsite!

Free car parking (subject to availability), free limited WiFi, outdoor geothermally heated swimming pool
Exclusive drink specials & free entry into Lava Bar
$5 Continental breakfast
Great travel advice with the cheapest deals on local attractions in town

Come stay in our fun, friendly, safe and secure hostel. Base Rotorua Backpackers is a hostel with an ideal central location, a (seasonally) thermally heated swimming pool for guests and is situated right next to Rotorua's only free geothermal park. View House Rules

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Reviews & Ratings

  • Value For Money 7.9

  • Security 8.2

  • Location 8.7

  • Staff 8.5

  • Atmosphere 7.1

  • Cleanliness 7.2

  • Facilities 7.1

Latest Reviews

  • 10.0


    14 Jun 2019
    Jade is a legend! She helped us every time we bothered her with our dumb questions and gave great advice on what to do or where to eat. She basically planned the rest of our trip with us which was bloody amazing and worked out perfectly. She’s a gem and really made our remaining days in New Zealand memorable.
    USA, Female, 18-24
  • 10.0


    05 May 2019
    I had such a great time here, absolutely amazing staff with both Vicki and Margaux making a great trip even better! They were always happy to help out with booking a few of the activities around town and with any questions I had. Nice clean and tidy hostel with everything I could ask for and even a pool which was an amazing bonus! Plus there’s Lava Bar just next door which had great food and some amazing gigs while I was there, I’d definitely recommend this place and am sure I’ll be back.
    England, Male, 18-24
  • 9.7


    01 May 2019
    Great hostel in good location. Friendly, helpful staff who are keen to give you information on the area and about available activities. Rooms were clean and nice. We booked a female dorm and ended up being the only ones in there as it was not holiday season which meant we had an en-suite to ourselves!
    England, All Female Group, 18-24
  • 9.1


    01 Jun 2019
    Overall a good experience. Stayed in 12 bed sharing room. Quite spacious with comfortable bed and clean bed sheets. Great location with restaurants, lake and a park nearby. They have got a hot pool to relax at the end of the tiring day!
    India, Female, 25-30
  • 9.1


    31 May 2019
    Loved this hostel! Super super helpful and friendly staff. It's a pretty standard host l other than the hot swimming pool which is fantastic.
    England, Couple, 18-24
  • 9.1


    18 May 2019
    The pool was really cool.
    Germany, Female, 18-24
  • 8.0


    06 Jun 2019
    I really enjoyed my stay at Base Rotorua. Great location and value for money, and their hot pool is awesome. Super friendly and helpful staff, and nice dorms. The only negative thing I’d point out is that the refrigerator situation was a disaster - hardly any shelf space because it was full to the brim of people’s gross, half-eaten (and sometimes moldy) food stored in the communal dishes, so I didn’t want to put food in there and there were hardly any clean bowls to use.
    USA, Female, 25-30
  • 8.0


    08 May 2019
    Great spot beside the free hot pools park and close to the bars and restaurants. Nice pool. No lockers in the rooms or anywhere on our floor from what I could see.
    Canada, Mixed Group, 18-24
  • 7.4

    Very Good

    06 Jun 2019
    First impressions were that it was very basic HOWEVER, they had a heated pool and the beds were very comfy. The staff were patient and answered all of my (many) questions. Ideal location and loads of activities daily. Perfect for a night or two :)
    Ireland, Female, 18-24
  • 6.3


    25 May 2019
    The check in staff was quite ride, she couldn’t find our booking we had made several hours earlier so instead she served other people. They also changed our room after we asked for pillowcases twice. The pool was amazing
    USA, Mixed Group, 18-24
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  • Free City Maps
  • Free Parking
  • Free WiFi
  • Linen Included
  • Card Phones
  • Common Room
  • Hot Showers
  • Key Card Access
  • Outdoor Swimming Pool
  • Parking
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • Swimming Pool
  • Washing Machine
  • Wheelchair Friendly
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Meals Available
  • Nightclub
  • Pool Table
  • Wi-Fi