Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Wonderful Location
  • Marvellous Staff
  • Awesome Cleanliness
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Property Description

Located in the centre of Rotorua! Nightly entertainment in Lava bar located onsite!

Free car parking (subject to availability), free limited WiFi, outdoor geothermally heated swimming pool
Exclusive drink specials & free entry into Lava Bar
$5 Continental breakfast
Great travel advice with the cheapest deals on local attractions in town

Come stay in our fun, friendly, safe and secure hostel. Base Rotorua Backpackers is a hostel with an ideal central location, a (seasonally) thermally heated swimming pool for guests and is situated right next to Rotorua's only free geothermal park. View House Rules

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Reviews & Ratings

  • Value For Money 7.9

  • Security 7.9

  • Location 8.5

  • Staff 8.1

  • Atmosphere 7.2

  • Cleanliness 7.0

  • Facilities 7.2

Latest Reviews

  • 9.1


    14 Jan 2020
    Great place great staff esp Celeste but no milk with the complimentary tea/coffee
    England, Male, 41+
  • 9.1


    27 Dec 2019
    Good value hostel in Rotorua and they were really helpful in letting us stay for an extra night. A few essentials not working like the bathroom light and WiFi but other than that the place was great for a few days!
    England, Mixed Group, 18-24
  • 8.3


    02 Jan 2020
    It was ok. The music from the bar was loud the second night I was there. After we swapped rooms. Depending on the room it may be noisy, but other than that it was fine
    Ireland, Male, 25-30
  • 8.0


    09 Jan 2020
    Only stayed for 1 night but everything was fine. The room was very clean and the bed was comfy. Some friends had rooms on the same side as the bar next door and had a terrible experience with noise so perhaps ask for a dorm that overlooks the swimming pool to minimise noise.
    England, Female, 25-30
  • 7.7

    Very Good

    16 Jan 2020
    Nice hostel, worth the money. Free tea and coffee is a nice touch. The main issue is the kitchen, it's just 1 big kitchen for the whole hostel, and only 1.5 of the 4 hobs work. People were queuing to cook for ages! Cook outside of normal eating hrs if u can. Base, I'd really invest in getting the hobs working and some new pans! 😂
    England, Female, 25-30
  • 7.7

    Very Good

    07 Jan 2020
    Great location. Friendly staff. Comfort bed. Kitchen was dirty And messy.
    Finland, Female, 25-30
  • 7.4

    Very Good

    09 Jan 2020
    Very industrial feeling. No character whatsoever and a lot of rules. It’ll do the trick if you need a night, but it’s a bed and nothing more.
    USA, Male, 25-30
  • 7.4

    Very Good

    09 Jan 2020
    Great value for money. Only thing is the lounge is quite small and the kitchen people did not tidy- but that is more down to the guests I suppose! Staff very friendly. Even got a double bed which was unexpected!
    England, Female, 18-24
  • 7.1

    Very Good

    29 Dec 2019
    The staff was helpful and the rooms were clean and comfortable; But the kitchen was not clean at all.
    New Zealand, Female, 25-30
  • 6.0


    30 Dec 2019
    Bed is not clean. Has hair that does not belong to me. Facility has little room for sittings.
    Taiwan China, Female, 31-40
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  • Free City Maps
  • Free Parking
  • Free WiFi
  • Linen Included
  • Card Phones
  • Common Room
  • Hot Showers
  • Key Card Access
  • Outdoor Swimming Pool
  • Parking
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • Swimming Pool
  • Washing Machine
  • Wheelchair Friendly
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Meals Available
  • Nightclub
  • Pool Table
  • Wi-Fi