Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Cancellation policy is 3 days prior to arrival. Late cancellation will incur 1st night at full charge.

The following group types are not accepted by this hostel: Junior / Primary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 4 days in advance for Free Cancellation.
7.8
  • Wonderful Location
  • Brilliant Staff
  • Awesome Cleanliness
Read all reviews

Property Description

Base Villa is located centrally to all that Phnom Penh has to offer. To our North is the Central Market, the East is the Royal palace and if you head South you will find S21 and The Killing Fields. If you Love the night life we are within walking distance to Street 51 and a very quick tuk-tuk ride to the Riverside.

Our products & services range from the bare necessities in accommodation with the creature comforts of a resort provided with a pool, bar and lounging areas that will create a relaxed atmosphere for the weary traveller.

We have mixed and female dorms for those on a budget and private rooms with a balcony for those who want a little more privacy.

The kitchen is fully functional and can cater for any occasion. Free Wi-Fi is provided to all room and common areas for those who are wired.

Property policy and conditions:
1. Check in from 12 noon and check out until 12 noon.
2. Cash only upon arrival.
3. Cancellation poliy: At least a 3-day advance notice prior to the arrival date is required.
4. Our Reception is open for booking 24 hours 7 days a week. Please note if you require pick up from airport or bus station. Pick up from the airport will incur a one way $7 USD tuk-tuk fee.
5. A $10 USD cash deposit per person is required for dorms and will be refunded as towels, locks and locker key are returned to reception at check out time. Returns of cash deposits with be forfeited if towel, locks and locker key are not returned. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 8.0

  • Security 8.2

  • Location 8.0

  • Staff 7.5

  • Atmosphere 7.9

  • Cleanliness 7.3

  • Facilities 7.7


Latest Reviews

  • 10.0

    Superb

    10 Feb 2020
    we only crashed for 2 nights, but it was everything we needed/expected. food/coffee were surprisingly very good!!
    USA, Couple, 41+
  • 10.0

    Superb

    05 Feb 2020
    It was so clean and cozy hostel, very easy to get everywhere and the good was also very tasty. I highly recommend it
    Colombia, Female, 31-40
  • 10.0

    Superb

    10 Jan 2020
    Great food drinks and location would 100% recommend to stay here
    Australia, Male, 18-24
  • 8.6

    Fabulous

    03 Feb 2020
    Great place to stay for a few days but the rooms were definitely not my favourite, gave little to no privacy and the bathrooms were in the room so anytime someone went to the bathroom or showered it was like u were along for the ride with them which sucks. The pool was amazing to escape the heat the bar was great and the staff were THE BEST so helpful so understanding, great experience overall minus the lack of privacy!!
    Canada, Female, 18-24
  • 8.6

    Fabulous

    21 Jan 2020
    Nice stay their ! The common area are superb and very pleasant to take a dive after a big day of visit in the city. The big dorm were not super comfy and quiet plus common bathroom not very clean.
    Belgium, Couple, 25-30
  • 8.3

    Fabulous

    09 Feb 2020
    Was a good stay. Found it very strange that they only accept cash. Too many people getting drunk and aggressive at the bar though. Amazing street food about 50 metres away!!
    Australia, Couple, 31-40
  • 7.1

    Very Good

    21 Jan 2020
    The location of the hostel is great. It also has a nice pool and beds around it to chill. Our room was a bit dark, with only one small window and it was tanned. Also the lock to the room did not look that reliable... Besides this, hostel puts very loud music in the evening and from our room we could hear everything and could not sleep after our 24 hours trip... Overall I think it is a great value for money and staff is very friendly.
    Lithuania, Female, 25-30
  • 5.7

    Rating

    22 Jan 2020
    Pretty standard hostel. Low score because I asked for an extra blanket and the reception team said they didn't have any. I questioned that they didn't have any spare blankets in the entire hostel. He said "no". This was said with a smile and intended to made me feel like an idiot, both for daring to ask for a blanket and for questioning their response. Consequently I was eaten alive by mosquitoes as the blankets are tiny, there are no mosquito nets, and the bathroom windows are nailed open.
    England, Male, 31-40
  • 4.3

    Rating

    12 Mar 2020
    We booked 2 nights here but left after the first! We felt hostel lacked cleanliness and staff politeness. When shown our room the beds had clearly been slept in with dirty sheets. We asked for clean sheets but were told to move beds which were no different. We requested the air con to be turned on and were looked at as if was a stupid question then waited 10 minutes, despite no one else needing help at reception. There was an ant problem - I noticed live ants in my bed and the staff did nothing!
    Canada, All Female Group, 18-24
  • 2.0

    Rating

    01 Apr 2020
    The hostel is closed.
    USA, Male, 25-30
Read all reviews

Facilities

Free
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
General
  • Air Conditioning
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Ceiling Fan
  • Hot Showers
  • Jobs Board
  • Outdoor Swimming Pool
  • Parking
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
Services
  • 24 Hour Reception
  • 24 Hour Security
  • Internet Access
  • Tours/Travel Desk
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Restaurant
  • Tea & Coffee Making Facilities
Entertainment
  • Foosball
  • Pool Table
  • Wi-Fi


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