Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Cancellation policy is 3 days prior to arrival. Late cancellation will incur 1st night at full charge.

The following group types are not accepted by this hostel: Junior / Primary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
8.6
  • Wonderful Location
  • Superb Staff
  • Excellent Cleanliness
Read all reviews

Property Description

Base Villa is located centrally to all that Phnom Penh has to offer. To our North is the Central Market, the East is the Royal palace and if you head South you will find S21 and The Killing Fields. If you Love the night life we are within walking distance to Street 51 and a very quick tuk-tuk ride to the Riverside.

Our products & services range from the bare necessities in accommodation with the creature comforts of a resort provided with a pool, bar and lounging areas that will create a relaxed atmosphere for the weary traveller.

We have mixed and female dorms for those on a budget and private rooms with a balcony for those who want a little more privacy.

The kitchen is fully functional and can cater for any occasion. Free Wi-Fi is provided to all room and common areas for those who are wired.

Property policy and conditions:
1. Check in from 12 noon and check out until 12 noon.
2. Cash only upon arrival.
3. Cancellation poliy: At least a 3-day advance notice prior to the arrival date is required.
4. Our Reception is open for booking 24 hours 7 days a week. Please note if you require pick up from airport or bus station. Pick up from the airport will incur a one way $7 USD tuk-tuk fee.
5. A $10 USD cash deposit per person is required for dorms and will be refunded as towels, locks and locker key are returned to reception at check out time. Returns of cash deposits with be forfeited if towel, locks and locker key are not returned. View House Rules

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Reviews & Ratings

  • Value For Money 8.8

  • Security 8.7

  • Location 8.9

  • Staff 9.2

  • Atmosphere 8.2

  • Cleanliness 8.3

  • Facilities 8.4


Latest Reviews

  • 10.0

    Superb

    15 Jul 2019
    Staff were great, super friendly and chatty also very helpful (assisted us booking transport and trips etc). The food is also great and reasonably priced. Great having a pool there. Couldn’t complain about anything! Great hostel.
    Scotland, All Female Group, 18-24
  • 10.0

    Superb

    21 Jun 2019
    Fantastic hostel!!! It is in a great location and has a wonderful atmosphere. The staff are really nice and help to make sure that everyone is having a good time. The pool is really clean and refreshing. The rooms also exceedee expectations. I highly recommend this hostel!
    USA, Couple, 31-40
  • 9.1

    Superb

    16 Aug 2019
    Great pool. Good food, good enough location. The AC in rooms was spectacular, but communal areas are not air conditioned. Good mix of private and communal space. Fun party vibe, great if you’re looking to meet new people. Pool was definitely the highlight.
    England, All Female Group, 18-24
  • 8.9

    Fabulous

    16 Jun 2019
    Really relaxed atmosphere, pools nice to chill in and has good atmosphere. The food is reasonably priced and good quality, great service and fast to come out after ordering. The pool table is good however it’s not exactly flat and makes the game a bit harder to play. However, when you’ve had a few beers from the happy hour it’s hard to tell what is really the problem! The dorm room is always unlocked and not great for leaving things in you’re room, to improve the security you’re given a locker.
    England, Male, 18-24
  • 8.6

    Fabulous

    21 Jun 2019
    Awesome place to hang out, eat and drink. We extended our stay by 2 nights. Recommended
    Australia, Couple, 18-24
  • 7.4

    Very Good

    19 Jul 2019
    Stay here was OK - has knowledgeable staff and bar\restaurant and pool but facilities were not very clean or comfortable
    USA, Female, 25-30
  • 7.4

    Very Good

    02 Jul 2019
    Staff were grande and helped sort travel arrangements and nice pool. Everything else was fine and what you might expect from any hostel. No outside food or drinks allowed because cash bar and restaurant on site. It was fine. Nothing special.
    England, Couple, 25-30
  • 7.1

    Very Good

    15 Aug 2019
    This hostel was okay. Location was alright, a bit far out from the waterfront which is the most lively place in Phnom Penh. Pool and bar area very nice and always busy so good for solo travellers. Our double room was basic, didn’t have our room cleaned once which meant no new bedsheets, towels and we ran out of toilet roll. Reception was very helpful arranging our day plans and airport transfer. Loud construction work next door.
    England, Female, 18-24
  • 6.9

    Good

    12 Aug 2019
    Like others have said, not exactly like the pictures...a little older and dingier in reality. That being said I’ve stayed in worse places. A lot of noise comes up from the bar and even from the neighboring rooms. My biggest complaint though is despite no smoking signs people smoked anyway and it was ignored by the staff.
    USA, Female, 31-40
  • 6.6

    Good

    19 Jul 2019
    Towels and bathroom not very clean, bedroom doesn’t look like the pictures presented online
    France, Female, 18-24
Read all reviews

Facilities

Free
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
General
  • Air Conditioning
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Ceiling Fan
  • Hot Showers
  • Jobs Board
  • Key Card Access
  • Outdoor Swimming Pool
  • Parking
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
Services
  • 24 Hour Reception
  • 24 Hour Security
  • Internet Access
  • Tours/Travel Desk
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Restaurant
  • Tea & Coffee Making Facilities
Entertainment
  • Games Room
  • Pool Table


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